We’re working harder than ever—so why is productivity going down?

MOST OF US FEEL MORE PRODUCTIVE THAN EVER. BETWEEN wi-fi and mobile data, smartphones and apps that let us do everything from hail a ride to order groceries, we can get more done, in more places, more of the time—whether we want to or not. So why does the Bureau of Labor Statistics (BLS) keep telling us that’s an illusion? Not only is productivity in America declining, but it’s been falling for

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