The Hard Truth About Radical Candor
Is telling your employee exactly what you think a good idea or an HR disaster in the making?
PUREWOW FOUNDER and CEO Ryan Harwood faced a dilemma: let one of his publishing and digital media firm’s top salespeople continue with her hard-nosed “always be closing” approach to customers, or tell her that a more human touch would be better to build long-term relationships and maintain trust. As a follower of the management approach called Radical Candor, Harwood chose the latter. “A lot of leaders would
