Planning for That Inevitable Tech Disaster
It will happen one day—and that’s why you should think about it now
A MONTHS AGO, a friend from college called me in a panic. He’s a smart, techsavvy entrepreneur—a physical therapist who grew his practice into a regional health care company with multiple locations and his own line of branded exercise equipment. He’d installed a sophisticated computer system throughout all of his offices, which promised to automate mundane tasks such as scheduling patients and maintaining records. He was convinced
