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    #5 on the Franchise 500: The UPS Store Meets Customers Where They Are

    The #5 company on our Franchise 500 list has found new growth by opening smaller locations inside pharmacies, hotels, and military bases.
    by Gordy Megroz Jan 01, 2020 1 minute
    Source: Courtesy of UPS
    Courtesy of UPS

    The Store can thank dissatisfied customers for its recent success -- though, of course, we’re not talking about its own customers. “About a third of online purchases are returned,”

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