NPR

Video Meeting Platform Zoom Addresses Criticisms As It Sees Explosive Growth In Users

Zoom's founder and CEO addressed some of the company's growing pains as the service saw an unexpected surge in the number of users when people began socially distancing due to COVID-19.

It was never meant to get this big, this fast. Zoom — the video-conferencing service which has become the go-to way for millions of self-distancing users to get in touch with friends, family, teachers, co-workers and

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