Independent on Saturday

Ombud’s report highlights ongoing problem of bad advice

THE RELEASE each December of the Fais Ombud’s annual report provides a good opportunity to remind you of the recourse open to you if you have been on the receiving end of bad financial advice.

Under the Financial Advice and Intermediary Services (Fais) Act, financial services providers, which include financial advisers and insurance brokers, are obliged to adhere to a code of conduct when dealing with you, the customer.

The ombud, officially the Ombud for Financial Services Providers,

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