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The Simple Truths of Service: Inspired by Johnny the Bagger

The Simple Truths of Service: Inspired by Johnny the Bagger

Написано Ken Blanchard

Озвучено Don Hagen и Rose Itzcovitz


The Simple Truths of Service: Inspired by Johnny the Bagger

Написано Ken Blanchard

Озвучено Don Hagen и Rose Itzcovitz

оценки:
4.5/5 (83 оценки)
Длина:
38 минут
Издатель:
Издано:
6 авг. 2013 г.
ISBN:
9781469026701
Формат:

Описание

If you want your customer service team to get creative about excellent customer service, this audiobook will do the job. An unforgettable true story about a young man with Down Syndrome who changes the culture of a grocery store.

Gildan Media is proud to bring you these uplifting and life-changing inspirational books from Simple Truths, which can be used throughout every facet of your life. These audiobooks may be short in length, but their words speak volumes.
Издатель:
Издано:
6 авг. 2013 г.
ISBN:
9781469026701
Формат:

Об авторе

Ken Blanchard, PhD, is one of the most influential leadership experts in the world. He has co-authored 60 books, including Raving Fans and Gung Ho! (with Sheldon Bowles). His groundbreaking works have been translated into over 40 languages and their combined sales total more than 21 million copies. In 2005 he was inducted into Amazon's Hall of Fame as one of the top 25 bestselling authors of all time. The recipient of numerous leadership awards and honors, he is cofounder with his wife, Margie, of The Ken Blanchard Companies®, a leading international training and consulting firm.


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Обзоры

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4.6
83 оценки / 8 Обзоры
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Отзывы читателей

  • (5/5)
    A short, simple book, with a short, beautiful message; service matters. It doesn't matter if you work in customer service, if you are president of a major corporation, or if you are a bagger at a food mart; everyone has something to give the rest of the world. Building his book around Johnny, a special bagger at a food store, Blanchard shows how the smallest act of kindness, and individuality can make or break and company or relationship. The entire book is living proof that you can give yourself away, without losing anything.
  • (5/5)
    Inspiring and made me realized that relationships are built on memories.
  • (5/5)
    inspirational to the hilt.... made me to put on my thinking hat and make a difference.
  • (5/5)
    Excellent read with excellent illustrations. I would listen in again
  • (5/5)
    It was great and very inspirational. Implemented the stuff immediately
  • (5/5)
    Simple, short and a total game changer! Must read! Loved it!
  • (5/5)
    I'm excited to apply all the things I heard on my current job!
  • (2/5)
    Great messages- but short, and poorly suited for an audiobook. It was inspiring, and I found myself being nicer to my customers while listening to it-- but it's not much of a book.