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Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

Написано Joseph Grenny, Kerry Patterson, Al Switzler и

Озвучено Joseph Grenny и Emily Gregory


Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

Написано Joseph Grenny, Kerry Patterson, Al Switzler и

Озвучено Joseph Grenny и Emily Gregory

оценки:
3/5 (393 оценки)
Длина:
7 часов
Издатель:
Издано:
7 дек. 2021 г.
ISBN:
9781638411208
Формат:

Описание

The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.



This new edition addresses issues that have arisen in recent years. You'll learn how to: respond when someone initiates a Crucial Conversation with you; identify and address the lag time between identifying a problem and discussing it; and communicate more effectively across digital mediums.



When stakes are high and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, Crucial Conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a Crucial Conversation again.
Издатель:
Издано:
7 дек. 2021 г.
ISBN:
9781638411208
Формат:

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3.2
393 оценки / 13 Обзоры
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Отзывы читателей

  • (5/5)
    Amazing book. More to learn from this book. Thank You
  • (3/5)
    Some padding in the content, but most of it is actual, useful how-to with examples. It's not fluff, it's not hogwash, it just takes time to reshape or rewire how one defaults into old habits in conversations. With practise, this could be a game changer.
  • (4/5)
    Shouldn't a book on how to have productive dialogue be unneeded? Don't we already know how to talk with each other?

    We may, but we often don't.

    This is a useful set of tools and strategies for having those conversations with loved ones at home and with colleagues at work.
  • (4/5)
    This book is very useful. It provides lots of help in learning to have difficult conversations. Following some of the suggestions has made me a better communicator already.
  • (4/5)
    A surprisingly good self-help type book about how to talk to people without getting emotional, have difficult conversations, how to get people to compromise with you, etc. Examples tend to be from the business world and include some jargon, but there are also examples from personal life. I got the book in conjunction with a training program.
  • (5/5)
    I have read Difficult Conversations - Douglas Stone, Bruce Patton, Sheila Heen and although both books talk about how to have these 'important' discussions, they are kinda different approach. I don't intend to say that they have any kind of a prequel/sequel relationship, but just that the ideas and techniques mentioned in this book are very interesting."Emotions don't exactly prepare us to converse effectively."Recommended to anyone.
  • (4/5)
    If you are concerned about how to tackle a sensitive conversation with anyone, this is a must read book.
  • (4/5)
    This is an exceptional guide to approaching life-changing conversations in a way that handles the baggage and emotions that so often derail them. It includes a general framework, plus some self-diagnostic tools and plenty of realistic examples.
  • (4/5)
    Good practical way of dealing with difficult conversations & situations. It helps you to get into the mind of others and recognize the same issues in your own mind as you address issues. Excellent material.
  • (5/5)
    Highly recommended. W- and I have both read this, and it makes those tough conversations go so smoothly! =D
  • (5/5)
    This is a seminal book with concepts that should be taught in schools, churches, and every workplace. Lives will be changed when these principles are consistently practiced.
  • (5/5)
    Every teacher, principal or other leader should read this book. It has powerful advice on how to handle conversations within board meetings, parents meetings, etc.
  • (5/5)
    Not a Christian book but helpful for people coming out of abusive churches or confronting someone in a cult.