Delivering Quality ServiceEbookDelivering Quality ServicebyValarie A. ZeithamlRating: 5 out of 5 stars5/5Save Delivering Quality Service for later
Driving Customer Equity: How Customer Lifetime Value Is Reshaping Corporate StrategyEbookDriving Customer Equity: How Customer Lifetime Value Is Reshaping Corporate StrategybyValarie A. ZeithamlRating: 5 out of 5 stars5/5Save Driving Customer Equity: How Customer Lifetime Value Is Reshaping Corporate Strategy for later