Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for LifeEbookPositively Outrageous Service: How to Delight and Astound Your Customers and Win Them for LifebyT. Scott GrossRating: 0 out of 5 stars0 ratingsSave Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life for later