PLANE BEFORE SPEAKING: Listen Better and Speak More Clearly
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About this ebook
My goal was to write a short, easy-to-read book with suggestions the reader could begin to use immediately. As a therapist I know that learning, strengthening and refining the skills of communication is an issue with almost everyone. Hopefully, these suggestions will give you a head start on that path.
Communication is basically listening and responding. Sounds easy enough, doesn't it? Communication can become easy and healthy if you commit to learning the Plane Before Speaking suggestions that can smooth out some of the rough edges of how you communicate now.
Healthy communication creates better conversations, better relationships, and improves self esteem. It also increases intimacy, reduces stress, and eliminates so much conflict. If you want to improve your communication skills, it will take conscious and consistent effort. It will be worth it.
Margaret Johnson
Margaret was born and raised in rural Tioga County in upstate NY, where she lived until the late 80s. Since then she has lived all over the southeast, southwest and a few months in southern England. She lives now in the Ozark Mountains of Arkansas, off grid and way off the beaten path. Drawing on her experiences of life and the study of people she started writing years ago, her work published in a variety of periodicals and books. The books here on Smashwords are her first e-books.
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PLANE BEFORE SPEAKING - Margaret Johnson
PLANE BEFORE SPEAKING
Listen Better & Speak More Clearly
by
Margaret Johnson, MFT
Published by Margaret Johnson at Smashwords
Copyright 2012 Margaret Johnson
This ebook is licensed for your personal enjoyment only. This ebook may not be re-sold or given away to other people. If you would like to share this book with another person, please purchase an additional copy for each person you share it with. If you’re reading this book and did not purchase it, or it was not purchased for your use only, then you should return to Smashwords.com and purchase your own copy.
Thank you for respecting the hard work of this author.
Plane: (1) to make smoother or even; (2) to remove by or as if by planing. [merriam-webster.com/dictionary/plane]
Speak: (1) to utter words or articulate sounds, as human beings;
(2) to express thoughts, opinions, feelings orally. [merriam-webster.com/dictionary/speak]
Plane Before Speaking: A powerful tool for smoothing or shaping communication; to shave off words and/or attitude that distract from your message. [Margaret Johnson]
PLANE BEFORE SPEAKING
Listen Better & Speak More Clearly
Table of Contents
Introduction - Immediate Help
Chapter 1
Chapter 2 - Reactions vs. Responses
Chapter 3 - Healthy Listening
Defensiveness
Active Listening
Listening to Content
Speaker’s Voice & Behavior
Monitor Your Thoughts/Feelings
Integrating Results
Chapter 4 - Healthy Responding
Listening
Filtering
Editing
Multi-tasking
Chapter 5 - Five Practical Steps
Words Only
Words + Voice Quality & Nonverbal Behavior
Words + VQ + NB + Self Observation
Integration of Information
Chapter 6 - Healthy Exercises to Try
Listen without Judgment or Personalizing
Importance of Words
Get Clarification
Slack
Chapter 7 - Ouch - Hurt Feelings
Chapter 8 - Eliminate Bad Habits
Hot Buttons
Rein in Reactions
Debating & Challenging
Insults
Do Not Retaliate
D
Word & B
Word
Inflammatory Phrases
Need to be