Textbook of Urgent Care Management: Chapter 36, Virtual Care
By Ian Vasquez
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About this ebook
Chapter 36 includes:
Key Virtual-Care Influences
Virtual-Care Uses Cases
- Use Case: E-Visits
- Use Case: Follow-Up Care
- Use Case: Virtual Worksite Health Care
- Use Case: Worksite Wellness
Key Considerations When Planning to Provide Virtual Care
- Informed Consent Requirement
- Compliance with HIPAA and the HITECH Act
- Malpractice Coverage
- Telehealth Platform
- Reimbursement
- Cannibalization
Steps to Take When Considering Virtual Care
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Textbook of Urgent Care Management - Ian Vasquez
CHAPTER 36
Virtual Care
Ian Vasquez
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CHAPTER 36
Virtual Care
Ian Vasquez
TELEMEDICINE AND TELEHEALTH HAVE long been perceived as an emerging space in health care, one characterized by high technology and niche applications. Before 2010, much of the buzz within telemedicine was the result of grant-funded pilot programs that concentrated on military, rural-health, and acute specialty-care applications. Telestroke, telepsychology, tele-ICU, and remote patient monitoring were the most commonly discussed systems and services in an evolving industry that was once perceived as being on the fringe of health care.
A dramatic shift began around 2010. Telemedicine is extending health-care access to US consumers in need of routine episodic care. Numerous services are now available (with new and different entrants every day) offering telephonic or online video chat consultations (e-visits) with medical providers that result in a diagnosis and possibly a prescription. Patients who access the service from home or a remote medical kiosk are able to forgo a traditional office visit for many common ailments that necessitate a generic prescription or a medication refill.
Many virtual-care services are the result of recently formed start-up ventures focused on an exclusively