Will the Evaluation System Improve Government Services?

The General Office of the State Council recently issued a document proposing the establishment of a government service evaluation system, which will allow businesses and the public to judge if services are up to scratch. Set for the end of 2020, the goal is to get accurate information so that governments at various levels are able to improve services with clear targets in mind and bolster their work efficiency for a better business environment and a fairer social environment.

If people feel they are not treated well or are not satisfied with administrative services, they can post a negative review about the person who served them. The number of negative reviews that a government worker receives will determine their salary or even their work prospects.

Recently, there have been major efforts made by governments at various levels to improve the quality