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GSM Key Performance Indicator KPIGuidebook

Version: V1.1

Security Category: Secret

Serviceable range: Radio Planning Section

GSM Network Planning & Optimization Dept. of Engineering Service Division

ZTE Corporation

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Work Guidebook for GSM P&O Dept.

Version Introduction Version Date Writer Assessor Amendment Records V1.0 2008-01-21 Chen Chun Zheng Hao None
Version Introduction
Version
Date
Writer
Assessor
Amendment Records
V1.0
2008-01-21
Chen Chun
Zheng Hao
None
1、V3 KPI and EDGE KPI were added.
2、Amendment: mainly directed at V2.97
Zheng Hao,
V1.1
2008-12-07
Yang Jiazhi
Chen Chun,
and V6.0.
3、Some classic KPI cases and comments
Fei Aiping
were added.
4、Principles for KPI risk analysis were
added.

This document contains proprietary information of ZTE Corporation and is not to be disclosed or used except in accordance with applicable agreements.

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CONTENTS

1 Overview

2 CS Radio Service Statistical KPI

2.1 Availability

2.1.1 SDCCH availability/SDCCH

2.1.2 TCH availability/TCH 2.1.3 Cell utilization Accessibility 2.2.1 Random Access Success rate 2.2.2 SDCCH
2.1.2
TCH availability/TCH
2.1.3
Cell utilization
Accessibility
2.2.1
Random Access Success rate
2.2.2
SDCCH
blocking rate
2.2.3
TCH blocking rate
2.2.4
Radio connection ratio
2.2.5
SDCCH drop rate
2.2.6
SDCCH
assignment success rate
2.2.7
TCH assignment success rate
2.2.8
Call setup success rate
Mobility
2.3.1
Handover success rate
Reliability
2.4.1
TCH Call Drop Rate
2.4.2
Traffic Call Drop
2.4.3
Call Completion rate
2.4.4
UL
RxQual
0-4
2.4.5
DL
RxQual
0-4

2.2

2.3

2.4

2.5

Call Setup time

2.5.1 Call setup time (GSM to PSTN)

2.5.2 Call setup time (GSM to GSM)

3 CS Radio Service Test KPI

3.1 Call Setup Success Rate

3.2 Handover Success Rate

3.3 Call Drop

Rate

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3.4 Coverage (Drive Test) 13 3.4.1 SQI 14 3.4.2 MOS 14 3.4.3 MOS & PSEQ
3.4
Coverage (Drive Test)
13
3.4.1
SQI
14
3.4.2
MOS
14
3.4.3
MOS & PSEQ
15
4
PS Radio Service Statistical KPI
18
4.1
Accessibility
18
4.1.1
DL TBF establishment success rate
18
4.1.2
UL TBF establishment success rate
18
4.1.3
GPRS RLC
19
4.1.4
GPRS RLC
20
4.1.5
EGPRS
RLC
20
4.1.6
EGPRS
RLC
20
5
PS Radio Service Test KPI
22
5.1
Accessibility
22
5.1.1
Attach success rate
22
5.1.2
Average GPRS attach time
22
5.1.3
PDP context activation success rate
22
5.1.4
PDP context activation time
23
5.1.5
PING test success rate
23
5.1.6
Average PING test time
23
5.2
Mobility
24
5.2.1
Routing Area Update Successful rate
24
5.3
Data Throughput
24
5.3.1
Average FTP download rate
24
5.3.2
Average FTP upload rate
25
5.3.3
Throughput
25
5.4
Reliability
25
5.4.1
PDTCH Drop Rate
25
6
Introduction to CN Statistical KPI
27
6.1 Paging success rate
27
6.2 Location update success rate
27
6.3 Attach success rate
27
6.4 GPRS average attach time
28
6.5 PDP context activation success rate
28

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6.6 Routing Area Update Success rate 28 7 Comments on KPI Cases 30 7.1 Pengshui
6.6
Routing Area Update Success rate
28
7
Comments on KPI Cases
30
7.1
Pengshui (Chongqing) PS Test Result
30
7.2
Jishou (Hunan) China Mobile EDGE Test Result
31
7.3
Acceptance requirements for EDGE KPI of Data Service of a network
33
7.4
Operation & Maintenance KPI of a Network
34
7.5
Operation & Maintenance KPI of a network in Southeast Asia
36
7.6
KPI requirements for Indonesia Telkomsel network
40

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5

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15

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1 Overview

This guidebook collected the Key Performance Indicators (KPI) for CS and PS

services, which are now commonly adopted in presales bidding projects; and the

definitions of different KPIs and counter formulas for V2/V3 are explained here as

well. Meanwhile, with the aim to unify response on KPIs and avoid the possible

market risks, after analyzing the performance indicators of current networks of

highest demand for radio network planning engineers. Why network operators set up KPIs and what
highest demand for radio network planning engineers.
Why network operators set up KPIs and what are they aimed at?
How to define KPI and what can be resulted from deviation of KPI?
How much influence can the value of KPI impose on presales bidding?

both domestic and overseas key projects, the writer provides the reference values

and risk values of different KPIs in this guide. If the KPIs listed in the bidding

documents go beyond the reference values and risk values (suppose risk value of

the KPI is provided; otherwise, suggested values shall be applied.), we need to

conduct risk analysis and evaluation, meanwhile, try to avoid the risk and send out

pre-warning. The KPIs can be quite different due to the differences in network

structure and dimension. To make sure that our KPI can meet requirements in

bidding documents, we need not only support from theories, but accumulation of

work experience as well. The suggested values and risk values of KPI mentioned in

this guide are reference suggestions concluded from the current conditions of GSM

network. As GSM techniques and skills are developing and equipment performance

is improving constantly, the reference standards for KPI will change accordingly.

The key requirement for engineers engaged in presales network planning is to

thoroughly understand and master the related KPIs, which is also the basic but

How to clarify KPI and how to achieve favorable negotiation results during KPI

clarification?

How to avoid and pre-warn KPI risks?

What is the development direction of KPI assessment?

30

Each presales radio network planning engineer shall possess related techniques of

and up-to-date answers to the six questions above. For lack of space, the six

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questions will not be further discussed in this guidebook. The engineers will be

able to experience and get to know them in presales planning work in future.

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10

15

20

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Generally, KPI can be classified into four types: statistical KPI, testing KPI,

equipment performance KPI, customer perception KPI. Only statistical KPI and

testing KPI are elaborated here. As for equipment performance KPI and customer

perception KPI, they are focused on in another guidebook. Nowadays, network

operators are attaching more and more importance to KPI during negotiations.

Besides the four types mentioned above, a lot more aspects are involved in KPI.

commitment, share risks” is an important principle in presales planning work. on KPI: 1. network
commitment, share risks” is an important principle in presales planning work.
on KPI:
1. network dimension;
2. network type;
3. degree of subscriber(number) growth;
4. geographical distribution of network(urban, countryside, village)
5. equipment types; there is difference in KPI for V2 and V3.
Functional principles for this guidebook (mainly directed at KPI):
1.

KPI is also closely related to the basic network environment. Therefore, KPI is

affected by various factors. That is why operators are now regarding KPI as a very

important leverage to shift risk and decrease network investment and maintenance

cost. Equipment manufacturers must commit themselves to suitable, reasonable

and timely KPI, so as to bring down contract risk and ensure profits. “Rationalize

The following are the factors that shall be taken into consideration when we work

This guide is only available to the radio network planning engineers engaged

in presales bidding. No one is entitled to spread it outside or extensively spread

it inside the company. The right to interpret the serviceable range of this guide

remains with GSM Technical Research Section & Resources Section.

2. It is suggested to release the guidebook in encrypted document. It can not be

procured unless logging into document security software.

3. The guide is a reference to radio network planning staff engaged in presales

30

bidding. It can not replace the presales KPI project evaluation.

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except in accordance with applicable agreements.

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4. The KPI values enclosed in this guide are valid within only half a year since

the release of it. After half a year, it needs to be updated and reassessed.

5. The guide is mostly applicable to V2.97 of V2 and V6.0 (ISMG) and V6.1

5

(Minos) of V3.

Notes: V6.0 (ISMG), V6.1 (Minos), sic passim

(Minos) of V3. Notes: V6.0 (ISMG), V6.1 (Minos), sic passim This document contains proprietary information of

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2 CS Radio Service Statistical KPI

2.1 Availability

2.1.1 SDCCH availability/SDCCH

KPI SDCCH availability (SDCCH in service rate) KPI reference 99% value Indicator SDCCH usable total*100%/(SDCCH
KPI
SDCCH availability (SDCCH in service rate)
KPI
reference
99%
value
Indicator
SDCCH usable total*100%/(SDCCH usable total +SDCCH unusable total)
definition
V2
C11601*100%/(C11601+C11602)
Counter
V6.0
C100030122*100%/( C100030122+ C100030123)
formula
V3
V6.1
C900060122*100%/(C900060122+C900060123)
Notes
The ratio of the SDCCH usable total to the total SDCCH allocated in network is mainly
used to examine equipment performance, especially to inspect the utilization of SDCCH in
the cells. It is directly related to the stability of equipment、transmission and power supply,
etc
It reflects the utilization ratio of network equipment and the stability of initial network
operation.
TCH availability/TCH
KPI
TCH availability (TCH in service rate)
KPI
98%
reference
value

2.1.2

Indicator TCH usable total*100%/(TCH usable total+ TCCH unusable total) definition C11607*100%/(C11607+C11608) V2
Indicator
TCH usable total*100%/(TCH usable total+ TCCH unusable total)
definition
C11607*100%/(C11607+C11608)
V2
V6.0
Counter
(C100030125+C100030134+C100030155)*100% / (C100030125 +
C100030134 + C100030155 + 100030126+ C100030217+ C100030218)
formula
V3
(C900060125+C900060134+C900060155)
V6.1
*100%/(C900060125+C900060134+
C900060155+C900060126+C900060217+C900060218)
Notes
The ratio of the SDCCH usable total to the total SDCCH allocated in network is mainly used to
examine equipment performance, especially to inspect the utilization of SDCCH in the cells. It is
directly related to the stability of equipment、transmission and power supply, etc

5 2.1.3

Cell utilization

KPI

Cell utilization

KPI

reference

80%

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value

 

Indicator

Cells, in which ratio of actual traffic / desired traffic<1

definition

Counter

None

formula

 

This is mainly to compare performance of preplanning network with that of actual network. The prerequisite is that precise traffic model traffic dispersion network

Notes

capacity and redundancy rate shall be provided in preplanning period. This KPI is also related with network configuration and traffic distribution.

Random Access Success rate KPI Random Access Success rate KPI reference Suggested value 99% value
Random Access Success rate
KPI
Random Access Success rate
KPI reference
Suggested value
99%
value
Risk value
99.5%
Indicator
Random access success times *100% / Random access call attempt times
definition
(C11626+C11696-C11697)*100%/(C11625+C11696)
V2
(C100030004+C100030010+C100030038-(C100030011
+C100030039))
Counter
V6.0
*100%/(C100030003+C100030010+C100030038)
formula
V3
(C900060004+C900060010+C900060038-(C900060011
+C900060039))
V6.1
*100%/(C900060003+C900060010+C900060038)
Notes
SDCCH congestion rate shall be taken into consideration, because of its direct influence on
this KPI.

2.2 Accessibility

2.2.1

2.2.2

SDCCH blocking rate

KPI SDCCH blocking rate KPI reference 1% value Indicator Signaling channel congestion times*100% / signaling
KPI
SDCCH blocking rate
KPI
reference
1%
value
Indicator
Signaling channel congestion times*100% / signaling channel call attempt times
definition
V2
(C11625-C11626+C11697)*100%/(C11625+C11696)
(C100030005+C100030011+C100030039)
*100%/
(C100030003+
Counter
V6.0
C100030010+C100030038)
formula
V3
(C900060005+C900060011+C900060039)*100%/(C900060003+
V6.1
C900060010+C900060038)
This is mainly to evaluate the fitness between preplanned network and actual network. It will
be affected by the following factors:
Notes
1. the fitness between network desired capacity and actual capacity; fitness between preset
traffic model and the actual one; 2. burst traffic; 3. lack of SDCCH capacity; 4. internal &
external interference; 5. preplanned redundancy rate; 6. operators’ special requests; 7. FR and HR

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used as signaling channel.

used as signaling channel.

2.2.3 TCH blocking rate

KPI TCH blocking rate KPI reference 2% value Indicator TCH congestion times*100%/ TCH call attempts
KPI
TCH blocking rate
KPI
reference
2%
value
Indicator
TCH congestion times*100%/ TCH call attempts
definition
V2
(C11612-C11699)*100%/(C11611-C11698)
(C100030020+C100030031+C100030043+C100030047+C100030022 +
Counter
V6.0
C100030033+C100030045+C100030049)*100%/(C100030019+C100030030+
formula
V
C100030042+C100030046+C100030021+C100030032 +C100030044+C100030048)
3
(C900060020+C900060031+C900060043+C900060047+C900060022+C900060033+
V6.1
C900060045+C900060049)*100%/(C900060019+C900060030+C900060042+C900060046+
C900060021+C900060032+C900060044+C900060048)
This is mainly to evaluate the fitness between preplanned network and actual network, and the precondition is
that precise traffic model 、 traffic dispersion 、 network capacity and redundancy rate shall be provided in
preplanning period. It is related to the following factors:
Notes
1. the fitness between network desired capacity and actual capacity; fitness between preset traffic model and the
actual one; 2. burst traffic; 3. lack of TCH capacity; 4. internal & external interference; 5. preplanned redundancy
rate; 6. handovers.
2.2.4 Radio connection ratio
KPI
Radio connection ratio
KPI
reference
97%
value
Indicator
(1-signalling channel congestion rate)*(1-voice channel congestion rate)*100%
definition
V2 (1-(C11625-C11626+C11697)*100%/(C11625+C11696))*(1-(C11612-C11699)/(C11611-C11698))
Counter
V
formula
V6.0
3
(1-(C100030005+C100030007)*100% / (C100030003+C100030006)) * (1-(C100030011
+C100030020+ C100030031+C100030039 +C100030043 + C100030047 +C100030013+
C100030022 +C100030033+C100030041 +C100030045+C100030049) / (C100030010+
C100030019+ C100030030 + C100030038+ C100030042+C100030046+ C100030012+
C100030021 +C100030032+C100030040 +C100030044+C100030048))
(1-
(C900060005+C900060011+C900060039)*100%/(C900060003+C900060010+C900060038))*(1-
V6.1
(C900060020+C900060031+C900060043+C900060047+C900060022+C900060033+
C900060045+C900060049)/(C900060019+C900060030+C900060042+C900060046+

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C900060021+C900060032+C900060044+C900060048))

Notes

This is mainly to compare performance of preplanned network with that of actual network. The prerequisite is that precise traffic modeltraffic dispersionnetwork capacity and redundancy rate shall be provided in preplanning

period. This KPI is in direct tie-in constraint with SDCCH blocking rate and TCH blocking rate.

2.2.5 SDCCH drop rate

KPI SDCCH drop rate KPI reference Suggested value 0.1% value Risk value 0.05% Indicator definition
KPI
SDCCH drop rate
KPI reference
Suggested value
0.1%
value
Risk value
0.05%
Indicator
definition
SDCCH call drop total*100%/(random access call attempts + voice channel call attempts total
(handover excluded)(signalling))
Counter
V2
C11605*100%/(C11625+C11696)
formula
V3
V6.0
C100030053*100%/(C100030003+C100030010+C100030038)
V6.1
C900060053*100%/(C900060003+C900060010+C900060038)
C11605 accumulates SDCCH call drops resulted from all reasons, including radio link failure、
LAPD link breaks、handover failure, etc., but except the following four reasons: lost connection
Notes
with SMM, forced OMC-R disconnection, forced disconnection by other calls, and other causes. If
we compute according to the formula above, SDCCH call drop rate will be rather low. If counter
116135 is included (BSS call drop times on SDCCH), the suggested KPI value is 0.6%, and
suggested risk value 0.4%.
C100030053/C900060053 is used to find out the frequency of call drops resulted from radio link
failure、LAPD link breaks、handover failure. This KPI value is relatively lower.
2.2.6 SDCCH assignment success rate
KPI
SDCCH assignment success rate
KPI reference
Suggested value
96%
value
Risk value
98%
Indicator
definition
SDCCH assignment success rate*100/(SDCCH assignment success times +SDCCH assignment
failure times)
V2
C11644*100%/( C11644+ C11645)
V6.
C100420014*100%/(C100420014+C100420015)
Counter
0
formula
V3
V6.
C901250014*100%/(C901250014+C901250015)
1
Notes
SDCCH assignment success rate is involved with many factors, such as LAPD link、frequency
interference、access parameters, etc

2.2.7 TCH assignment success rate

KPI

TCH assignment success rate

KPI reference

Suggested

98%

value

value

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Risk value 99% Indicator definition TCH assignment success times*100/( TCH assignment success times +TCH assignment
Risk value
99%
Indicator
definition
TCH assignment success times*100/( TCH assignment success times +TCH assignment
failure times)
C11657*100%/(C11657+C11658)
V2
(C100030017+C100030028+C100030036+C100030235 +
C100030199+C100030210)*100%/(C100030017+C100030028
V6.0
+C100030036+C100030018+C100030029+C100030037+
C100030235+C100030199+C100030210+C100030200+
Counter
C100030211+C100030135)
formula
V3
(C900060017+C900060028+C900060036+C900060199+
C900060210+C900060235) *100%/(C900060018+C900060029+
C900060037+C900060200+C900060211+C900060135+
V6.1
C900060017+C900060028+C900060036+C900060199+
C900060210+C900060235)
Notes
This KPI is directly related to radio environment 、 frequency carrier problems 、
assignment methods、application of data service, etc
Call setup success rate
KPI
Call setup success rate (CSSR)
KPI
reference
Suggested value
92%
value I
Risk value`
94%
Indicator definition I (1-SDCCH blocking rate)* (1-SDCCH assignment failure rate)*(1-SDCCH drop rate)*(1- TCH blocking
Indicator
definition I
(1-SDCCH blocking rate)* (1-SDCCH assignment failure rate)*(1-SDCCH drop rate)*(1-
TCH blocking rate)*(1-TCH assignment failure rate)
Note I
The definition of this CSSR is relatively strict because too many factors are included
(LAC、SMS, etc.). The definition is not rational from the view of voice call, so that the
CSSR used in MOTO excluded SMS factor. Handover is excluded.
KPI reference
Suggested value
93%
value II
Risk value
95%
Indicator
((MOC success + MTC success)/ (MOC attempt + MTC attempt)) *(1-SDCCH drop
definition II
rate)*(1-TCH blocking rate)*(1-TCH assignment failure rate)
Note II
According to common understanding, CSSR is mostly applied to inspect the establishment
of voice call. It is rather reasonable to exclude LAC and SMS. Handover is excluded.
KPI
reference
Suggested value
97%
value III
Risk value
95%
Indicator
((MOC success + MTC success)/ (MOC attempt + MTC attempt)) *(1-SDCCH drop
definition III
rate)*(1-TCH blocking rate)*(1-TCH assignment failure rate)
Note III
The CSSR is mainly measured in the view of congestion. It is similar to Hutchison’s
definition of CSSR. Handover excluded.
Counter
CSSR is usually obtained from the combination of original KPI.
formula
Explanation
Different manufacturers have different definitions for CSSR. The formula above is
regarded too strict. Some may define it to be TCH assignment success rate or radio access
completion rate. We need to make clear the formula with customers. It is regarded a

2.2.8

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favorable way to exclude location update indicators when we define this KPI.

favorable way to exclude location update indicators when we define this KPI.

2.3 Mobility

2.3.1 Handover success rate

KPI Handover success rate Suggested value 94% V2 KPI reference Risk value 96% value Suggested
KPI
Handover success rate
Suggested value
94%
V2
KPI
reference
Risk value
96%
value
Suggested value
95%
V3
Risk value
97%
Indicator
Handover success times in busy hours*100% / handover request times in busy hours
definition
(C11618+C11669-C11675)*100%/(C11617+C11668-
V2
C11675)
(C100030098+C100030102+C100030120+C100030094+
V6.0
C100030096)*100 %/ (C100030097+C100030213+
C100030214+ C100030215+C100030099+C100030100
+C100030101+C100030216 +C100030119 +C100030093
Counter
+C100030095)
formula
V3
(C900060098+C900060102+C900060120+C900060094+
C900060096)
*100%/(C900060097+C900060213+C900060214+
V6.1
C900060215+C900060099+C900060100+C900060101+
C900060216+C900060119+C900060093+C900060095)
Notes
This formula includes both incoming and outgoing handovers, while some operators may take into
consideration only one of them. As for V3 equipment, 1-2% can be appropriately increased
according to real situations. This KPI can differ a lot from each other due to different types of
network. In many presales bidding, the operators require a handover success rate of around 98%,
which involves high risks to be reached, though several networks have reached 98%.
2.4
Reliability

2.4.1 TCH Call Drop Rate

KPI

TCH drop rate / Call drop rate

 
   

Suggested value

1.0%

KPI

reference

V2

Risk value

0.7%

value

 

Suggested value

0.7

V3

Risk value

0.5

Indicator

TCH call drop times*100%/TCH assignment success times

definition

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C11615*100%/(C11611-C11698-(C11612+C11656+C11658+ V2 C11617-C11618-C11699-C116103-C116133)) V6.
C11615*100%/(C11611-C11698-(C11612+C11656+C11658+
V2
C11617-C11618-C11699-C116103-C116133))
V6.
(C100030054+C100030055)*100%/(C100030028+
C100030036+
Counter
0
C100030199+C100030210+ C100030098+C100030102+C100030120)
formula
V3
(C900060054+C900060055) *100%/(C900060028+C900060036+
V6.
C900060199+C900060210+C900060098+C900060102+
1
C900060120)
Notes
Voice channel call drop rate falls into two types: one is with handover included; the other is with
handover excluded. The formula above takes handover in it. If handover is not included, the indicator
will be about 0.2% higher than the one with handover included. This discrepancy is not universally
definite yet, for it can be bigger in dual-band network. Generally, call drop rate of V3 equipment is a bit
lower than the one of V2. This KPI differs a lot in varied types of network. The discrepancy can reach
0.3%.
2.4.2
Traffic Call Drop
KPI
Minute per drop(MPD)
Suggested value
90
V2
KPI
reference
Risk value
120
value
Suggested value
120
V3
Risk value
180
Indicator
Traffic /TCH call drop times*60
definition
V2
(C11616/3600)*60/C11615
Counter
((C100030129+C100030127)/3600)*60/
V6.0
formula
V3
(C100030054+C100030055)
V6.1
((C900060129+C900060127)/3600)*60/(C900060054+C900060055)
Notes
This KPI of different networks varies to a large extent. Generally, it’s difficult for to reach
this KPI’s standards, if the call drop (with handover included) rate is higher than 0.5%.
2.4.3
Call Completion rate
KPI
Call Success Rate (CSR)
KPI
Suggested
92%
reference value
value
Risk value
94%
Indicator
CSSR*(1- Call drop rate)
definition
Counter
None. Refer to Indicator Definition II under Item 2.2.8
formula
Notes
This formula is a customer KPI. We need to make it clear with customers
when referring to this KPI. But it is close to customers’ perception.

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2.4.4 UL RxQual 0-4

KPI UL RxQual 0-4 Suggested 95% KPI reference value value Risk value 97% Indicator UL
KPI
UL RxQual 0-4
Suggested
95%
KPI reference
value
value
Risk value
97%
Indicator
UL RxQual 0-4 *100 / UL RxQual 0-7
definition
(C116114+C116115+C116116+C116117+C116118)
*
100
/
(C116114
V2
+C116115+C116116+C116117+C116118+
C116119
+C116120+C116121)
Counter
V6.0
formula
(C100030066+ C100030067+ C100030068+ C100030069+
C100030070)*100/ (C100030066+ C100030067+ C100030068+
C100030069+ C100030070+ C100030071+ C100030072+ C100030073)
V3
V6.1
(C900060066+ C900060067+ C900060068+ C900060069+
C900060070)*100/ (C900060066+ C900060067+ C900060068+
C900060069+ C900060070+ C900060071+ C900060072+ C900060073)
Notes
None
DL RxQual 0-4

2.4.5

KPI DL RxQual 0-4 Suggested 95% KPI reference value value Risk value 97% Indicator DL
KPI
DL RxQual 0-4
Suggested
95%
KPI
reference
value
value
Risk value
97%
Indicator
DL RxQual 0-4 *100 / DL RxQual 0-7
definition
V2
(C116122+C116123+C116124+C116125+C116126+C116127)* 100 /
(C116122 +C116123+C116124+C116125+C116126 +C116127
+C116128+C116129)
(
C100030074+ C100030075 + C100030076+ C100030077 +
Counter
V6.
formula
0
C100030078)*100/ ( C100030074+ C100030075 + C100030076+ C100030077 +
C100030078+ C100030079+ C100030080+ C100030081)
V3
(
C900060074+ C900060075 + C900060076+ C900060077 +
V6.
1
C900060078)*900/ ( C900060074+ C900060075 + C900060076+ C900060077 +
C900060078+ C900060079+ C900060080+ C900060081)
Notes
None

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2.5 Call Setup time

2.5.1 Call setup time (GSM to PSTN)

KPI Call setup time (GSM to PSTN) Suggested 8 seconds KPI reference value value Risk
KPI
Call setup time (GSM to PSTN)
Suggested
8
seconds
KPI
reference
value
value
Risk value
5
seconds
Indicator
time duration from starting call to ringing out
definition
Notes
We can use test software to estimate the time duration, which is related with network
structure、routing and radio environment. MSC provides this KPI.
It differs in different
network configurations.
Call setup time (GSM to GSM)
KPI Call setup time (GSM to GSM) Suggested 7 seconds KPI reference value value Risk
KPI
Call setup time (GSM to GSM)
Suggested
7
seconds
KPI
reference
value
value
Risk value
5
seconds
Indicator
Obtain from test the time duration from starting call to ringing out
definition
Notes
We can use test software to estimate the time duration, which is related with network
structure、routing and radio environment. MSC provides this KPI.
It differs in different
network configurations.

2.5.2

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3 CS Radio Service Test KPI

3.1 Call Setup Success Rate

KPI Call Setup Success Rate Suggested 95% KPI reference value value Risk value 98% Indicator
KPI
Call Setup Success Rate
Suggested
95%
KPI
reference
value
value
Risk value
98%
Indicator
Call connection times*100% / call attempt times
definition
Indicator value
DT&CQT, test pre-defined locations and Drive Test route
Notes
None
Handover Success Rate
KPI
Handover Success Rate
Suggested
95%
KPI
reference
value
value
Risk value
98%
Indicator
Handover success times*100% / handover attempt times
definition
Indicator value
DT&CQT, Pre Defined Drive Test Route or NMS
Notes
None
Call Drop Rate
KPI
Call Drop rate
Suggested
3%
KPI
reference
value
value
Risk value
2%
Indicator
Call drop times*100% / call connection times
definition
Indicator value
DT&CQT, test Pre Defined Drive Test Route or NMS
Notes
None

3.2

3.3

5 3.4 Coverage (Drive Test)

 

Urban

 

Suburban

 

Rural

 

Road

 

Illustration of

85%

of

the

85%

of

the

85%

of

the

85%

of

the

coverage

sample

values

sample

values

sample

values

sample

values

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requirement should have a value equal to or higher than –75 dBm. should have a
requirement
should have a value
equal to or higher
than –75 dBm.
should have a value
equal to or higher
than –80 dBm.
should have a value
equal to or higher
than –85 dBm.
should have a value
equal to or higher
than –90 dBm.
Influencing factors
1.
landform; 2. inconsistency between project implementation and project plans;
3.
test equipment; 4. test routes
Notes
Detailed coverage requirements (as shown above) are delivered in the bid documents.
Estimation of network dimension is also based on the requirements. Nowadays,
requirements for network coverage are higher, so the accordingly estimated number of sites
will meet the needs. If the network dimension has to be reduced due to market strategies
needs, this KPI will cause problems in the acceptance inspection. Further more, we need to
make sure that our customers are aware of regional assignment、DT routes and test
methods. Coverage KPI is one of the most important KPIs, because it directly reflects not
only our radio network planning ability and the performance of our equipment, but also our
core competitive strength in network planning. Due to lack of space, there is no more
illustration of coverage KPI hereafter in this guide.
3.4.1 SQI
KPI
SQI
Suggested
95% sample >=18
KPI
reference
value
value
Risk value
95% sample >=25
Indicator
TEMS test value
definition
This KPI is for inspecting the sound distortion degree resulted from incapable link
transmission. The formula is Ericsson’s patent. It takes into consideration many factors,
including BER、FER、handover times、handover conditions、DTX activated (or not)、
Notes
and the encoder in use, etc., to finally get the SQI. There are different SQI top limits for
different types of encoders. For half-rate encoder, the SQI top limit is 19; for full-rate
encoder, 21; for enhanced full-rate encoder, 30. SQI ranges from
18 to 30. SQI value will
increase when
EFR is applied.
3.4.2 MOS
KPI
Mean Opinion Score ( MOS)
KPI
reference
Refer to the form attached bellow.
value
Indicator
Test value
definition
Notes
The commonly used MOS assessment method consists of subjective and objective scoring
parts. In the subjective part, engineers subjectively compare the original voice material and
the deteriorated voice material according to ITU-T Suggestion book P.800 and P.830, and
give their MOS scores respectively, then average the scores from different engineers. While
in the objective part, PESQ method from ITU-T Suggestion book P.862 is employed, that is
special equipment or software (e.g. the VQT test equipment of Agilent) is used to proceed

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5

10

the assessment. In MOS, 0 means the worst quality, 5 stands for the highest. Standard
the assessment. In MOS, 0 means the worst quality, 5 stands for the highest. Standard PCM
quality shall reach around 4.4.
The MOS values for commonly used coding formats are as follows:
G.711——MOS= 4.8
G.721、G.723、G.726——MOS= 4.2
G.728 ——MOS=4.2
G.729 ——MOS=4.2
G.723.1(5.3)——MOS=3.5
G.723.1(6.3)——MOS=3.98
MOS can be affected greatly by the performance of test equipment. The test results from
different manufacturers are different. Currently, the test equipment from Actena performs
the best.
Average MOS(Including FR &HR
MOS)
TFO
Voice version combination
Frequency
No
frequency
Frequency
No
frequency
hopping
hopping
hopping
hopping
100% FR
3.04
3.29
100% EFR
3.63
3.57
100% AMR FR
3.56
3.54
60% HR (+EFR)
30% HR (+EFR)
10% HR (+EFR)
60% AMR HR (+AMR FR)
30% AMR HR (+AMR FR)
10% AMR HR (+AMR FR)
MOS & PSEQ

3.4.3

Subjective scoring method had been used in assessment on voice quality until 2001.

Users were requested to assess the voice quality of incoming calls by scoring 1-5

(5- best, 1 - worst). This assessment method was regulated to be a standard by ITU

in August, 1996. MOS assessment method was defined in its P.800 standard in

details. But later it was found that this method not only took too much time, but

also cost a lot. So there was an urgent need for a kind of economic test equipment,

which can be used to simulate the voice quality received by users, and thus can

play its part in designingtesting and debugging new type of voice encoders.

With the aim to meet the need, in February 2001 ITU issued the new test standard

on voice transmission quality-P.862 (PESQ-Perceptual Evaluation of Speech

Quality). It adopts the new algorithm developed by Psytechnics company. PESQ

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can be used to compute voice sample’s MOS-LQO value (Mean Opinion Score-

Listening Quality Objective). The computed result and the subjective scoring result

are basically the same. PESQ compares the output signal (collected after the signal

is transmitted through equipment) and the reference signal, then works out the

5 difference. In the ordinary course of event, the bigger the difference between the output
5
difference. In the ordinary course of event, the bigger the difference between the
output signal and the reference signal, the smaller the reference value of MOS will
be. PESQ is testified to be a reliable、economic and fast measuring tool for voice
encoder. Compare PESQ’s predicted value and the result from subjective scoring
method, we can see the correlation between the two values is 0.935(refer to
10
《P862E.doc》for correlation factors). For 22 kinds of ITU benchmark tests, the
absolute error is within 0.5 MOS, 69.2% among which is within 0.25 MOS. It is
worth our attention that PESQ value ranges from 0.5 to 4.5, while MOS value
ranges from 1 to 5.
15
Fig 1 MOS/PESQ Correlation Diagram
At the present time, there are two types of QOS test method-subjective and
objective methods. MOS subjective test method is defined in ITU-T P.800. The
objective test methods includes PSQM、PSQM+ and PESQ etc
ITU-T P.862
20
( PESQ ) is the method currently recommended by ITU to test end-to-end

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network voice quality. It would be ideal if MOS and PESQ are simultaneously

supported in the QOS test.

Form 1 Definition of MOS Values

Level MOS Excellent 5 Good 4 Fair 3 Poor 2 Bad 1
Level
MOS
Excellent
5
Good
4
Fair
3
Poor
2
Bad
1

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4 PS Radio Service Statistical KPI

4.1 Accessibility

4.1.1 DL TBF establishment success rate

KPI DL TBF establishment success rate KPI reference Suggested value 95% value Risk value 96%
KPI
DL TBF establishment success rate
KPI
reference
Suggested value
95%
value
Risk value
96%
Indicator type
Statistical value
(GPRS DL signalling TBF link setup times+ GPRS DL data TBF link setup
Indicator
definition
times +EGPRS DL signalling TBF link setup times +EGPRS DL data TBF link setup
times)*100%/ DL packet channel request times(V3)
(C70043+C70057+C70071)*100/C70041
V2
(C100010007+C100010015+C100010008+C100010016)
*100%/(C100010141+C100010142+C100010143+
V6.0
C100010144+C100010145+C100010146+C100010147
Counter
+C100010148)
formula
V3
(C900040007+C900040015+C900040008+C900040016)
*100%/(C900040141+C900040142+C900040143+
V6.1
C900040144+C900040145+C900040146+C900040147
+C900040148)
This KPI reflects the request fulfilled status of PS downlink resources. Its TBF
includes DL signaling TBF、GPRS DL data TBF and EGPRS DL data TBF. DL
TBF link setup success rate can reflect the DL PS quality of a cell. Its major
influencing factors are as follows:
Notes
1. Interference: internal & external interference;
2. Parameters setting: eg. errors in Timer and functional parameters
3. Stability of equipment and transmission: eg.
resulted from high error rate or unstable link;
instant breakdown(flash)
4. Usability of data service functions.

4.1.2 UL TBF establishment success rate

KPI

UL TBF establishment success rate

KPI

Suggested

92%

reference

value

value

Risk value

95%

Indicator type

Statistical value

Indicator

GPRS UL signalling TBF link setup times + GPRS UL data TBF link setup times +EGPRS UL signalling TBF link setup times +EGPRS UL data TBF link setup times

definition

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*100/ UL packet channel request times(V3) V2 (C70042+C70055+C70069)*100%/C70040
*100/ UL packet channel request times(V3)
V2
(C70042+C70055+C70069)*100%/C70040
(C100010025+C100010033+C100010026+C100010034)
V6.0
*100%
/(C100010159
+C100010160+C100010161+C100010168
Counter
+C100010163+C100010164+ C100010165+C100010166)
formula
V3
(C900040025+C900040033 +C900040026 +C900040034)
*100%/
(C900040159+
C900040160
V6.1
+C900040161+C900040168+C900040163
+C900040164
+C900040165+C900040166)
This KPI reflects the request fulfilled status of PS uplink resources. Its TBF includes
UL signaling TBF、GPRS UL data TBF and EGPRS UL data TBF. UL TBF link setup
success rate can reflect the UL PS quality of a cell. Its major influencing factors are as
follows:
1. Interference: internal & external interference;
Notes
2. Parameters setting: eg. errors in Timer and functional parameters
3. Stability of equipment and transmission: eg.
from high error rate or unstable link;
instant breakdown
resulted
4. Usability of data service functions.
GPRS RLC
KPI
UL GPRS RLC retransmission rate
KPI
Suggested
10%
reference
value
value
Risk value
5%
Indicator type
Statistical value
Indicator
GPRS UL TBF NACK
blocks
*100% / valid data statistics received by GPRS UL TBF
definition
V2
C70066*100%/ C70065
Counter
C100010063*100%/C100010062
V6.0
formula
V3
C900040063*100%/C900040062
V6.1
This KPI reveals UL GPRS RLC retransmission rate, which is the most important
indicator to reflect the sensibility of GPRS UL service and to show whether instability、
Notes
congestion and interference exist in the system. Its major influencing factors are as
follows:
1. Interference: internal & external interference;
2. Stability of equipment and transmission: eg.
from high error rate or unstable link;
instant breakdown
resulted

4.1.3

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4.1.4 GPRS RLC

KPI DL GPRS RLC retransmission rate KPI reference Suggested 10% value value Risk value 5%
KPI
DL
GPRS RLC retransmission rate
KPI reference
Suggested
10%
value
value
Risk value
5%
Indicatory
Statistical value
type
Indicator
GPRS DL TBF NACK
blocks
*100% / valid data statistics received by GPRS DL TBF
definition
V2
C70068*100%/ C70067
Counter
C100010065*100%/C100010064
V6.0
formula
V3
C900040065*100%/C900040064
V6.1
This KPI reveals DL GPRS RLC retransmission rate, which is the most important
indicator to reflect the sensibility of GPRS DL service and to show whether instability、
解读 Notes
congestion and interference exist in the system. Its major influencing factors are as
follows:
1. Interference: internal & external interference;
2. Stability of equipment and transmission: eg.
from high error rate or unstable link;
instant breakdown
resulted
EGPRS RLC
KPI
UL
EGPRS RLC retransmission rate
KPI
Suggested
10%
reference
value
value
Risk value
5%
Indicatory
Statistical value
type
Indicator
EGPRS UL TBF NACK
blocks
*100% / valid data statistics received by EGPRS UL TBF
definition
V2
C70080*100%/ C70079
Counter
C100010071*100%/C100010070
V6.0
formula
V3
C900040071*100%/C900040070
V6.1
解读 Notes
Refer to UL GPRS RLC retransmission rate

4.1.5

4.1.6 EGPRS RLC

KPI

DL EGPRS RLC retransmission rate

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KPI Suggested 10% reference value value Risk value 5% Indicatory Statistical value type Indicator EGPRS
KPI
Suggested
10%
reference
value
value
Risk value
5%
Indicatory
Statistical value
type
Indicator
EGPRS DL TBF NACK
blocks
*100% / valid data statistics received by EGPRS DL TBF
definition
V2
C70082*100%/ C70081
Counter
C100010073*100%/C100010072
V6.0
formula
V3
C900040073*100%/C900040072
V6.1
Notes
Refer to DL GPRS RLC retransmission rate

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5 PS Radio Service Test KPI

5.1 Accessibility

5.1.1 Attach success rate

KPI Attach success rate Suggested 95% KPI reference value value Risk value 98% Indicator Attach
KPI
Attach success rate
Suggested
95%
KPI
reference
value
value
Risk value
98%
Indicator
Attach success times/Attach attempt times×100%
definition
Indicatory
test
type
Counter
None
formula
Notes
Normally, this KPI is the CQT value. Attach success means that the
mobile phone receives the Attach Accept signaling within 15 seconds
after it sends the Attach Request. It is required to perform the Attach test
ten times at each test site.
Average GPRS attach time
KPI
Average GPRS attach time
KPI
reference
Suggested value
2 sec
value
Risk value
1.5 sec
Indicator
definition
Sum of attach success duration/ Attach success times. It is the
duration from the mobile sends out the first Attach Request to it
receives the Attach Accept signaling.
It is required to perform the test ten times at each test site.
Indicatory type
Test value
Counter
None
formula
Notes
Normally, this KPI is the same as the CQT value. Authentication
included.

5.1.2

5 5.1.3

PDP context activation success rate

KPI

PDP context activation success rate

KPI

reference

Suggested

95%

value

value

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Risk value 98% Indicator definition PDP activation success times/attempt times ×100%. PDP activation success means
Risk value
98%
Indicator
definition
PDP activation success times/attempt times ×100%.
PDP activation success means that the mobile phone receives the Activate
PDP Context Accept signaling 15 seconds after it sends the Activate PDP
Context Request.
Indicatory type
Test
Counter
None
formula
Notes
Normally, this KPI is the same as the CQT value. It is required to perform
the PDP activation test ten times at each test site. Test methods for GPRS
and EDGE are the same.
PDP context activation time
KPI
PDP context activation time
KPI
reference
Suggested value
1.5 sec
value
Risk value
1.2 sec
Indicator
definition
Sum of PDP activation duration/ PDP activation success
times.
PDP activation time means the duration from the mobile
phone sends out the first Activate PDP Context Request to
it receives the Activate PDP Context Accept.
Indicatory type
Test value
Counter
None
formula
Notes
Normally, this KPI is the same as the CQT value.
Authentication included. GPRS and EDGE are not
separated in this test.
PING test success rate
KPI
PING test success rate
KPI
reference
Suggested value
95%
value
Risk value
98%
Indicator
Ping success times/Ping attempt times*100%
definition
Counter
None
formula
Notes
It is regarded as failure if the time exceeds 30 seconds.

5.1.4

5.1.5

5.1.6 Average PING test time

KPI

PING test time

 

KPI

reference

 

Suggested value

1.5 sec

value

GPRS

Risk value

1.4 sec

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Suggested value 1 sec EDGE Risk value 0.6 sec Indicator Sum of Ping success duration/
Suggested value
1 sec
EDGE
Risk value
0.6 sec
Indicator
Sum of Ping success duration/ Ping success times
definition
Indicatory type
Test value
Counter
None
formula
Notes
Authentication is included in this KPI. The Ping package size
will have influence on the test result. Generally, the smaller
the Ping package is, the better the test result will be. It is
sometimes referred as Round Trip Time.
Mobility
Routing Area Update Successful rate
KPI
Routing Area Update Success rate
Suggested value
90%
KPI reference
Risk value
95%
Indicator
Routing update attempt times*100% / Routing update success times
definition
Indicatory type
test
Counter
None
formula
Notes
Usually it can be statistical value. It also can be obtained from DT too.
Data Throughput
Average FTP download rate
KPI
FTP download rate
Suggested value
20kbps
KPI
GPRS
Risk value
30kbps
reference
Suggested value
80kbps
value
EDGE
Risk value
120kbps
Indicator definition
Actual download data quantity (byte)/actual download duration
Indicatory type
Test value
Counter formula
None
Notes
Normally, this KPI is the CQT value. Class 4 mobile. Size of the
downloaded document will affect the test result. Usually, the
smaller the document size is, the better the test result will be. It is
related to the number of PS channels、terminal type、encoding
method and test software, etc
The test result can also be affected

5.2

5.2.1

5.3

5.3.1

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by the adoption of encoding method for CS3 and CS4. 3static time slots are configured.

by the adoption of encoding method for CS3 and CS4. 3static time slots are configured.

5.3.2 Average FTP upload rate

KPI FTP upload rate Suggested value 8kbps GPRS KPI reference Risk value 10kbps value Suggested
KPI
FTP upload rate
Suggested value
8kbps
GPRS
KPI reference
Risk value
10kbps
value
Suggested value
25kbps
EDGE
Risk value
35kbps
Indicator definition
Actual upload data quantity (byte)/actual upload duration
Indicatory type
Test value
Counter formula
None
Notes
Normally, this KPI is the same as the CQT value. Class 4 mobile.
Size of the uploaded document will affect the test result. Usually,
the smaller the document size is, the better the test result will be. It
is related to the number of PS channels、terminal type、encoding
method and test software, etc
The test result can also be affected
by the adoption of encoding method for CS3 and CS4. This KPI is
the result of single time slot.
Throughput
This KPI is the result of single time slot. Throughput Preconditions Mobile phone with multi-timeslot Level
Preconditions Mobile phone with multi-timeslot Level 8; single subscriber; 4 DL static signaling channels, 1
Preconditions
Mobile phone with multi-timeslot Level 8; single
subscriber; 4 DL static signaling channels, 1 UL static
signaling channel
Indicators (EN)
Indicators (CN)
Suggested value
GPRS: Max data throughput-DL
GPRS DL maximum transmission rate
9.8kbyte/s
GPRS: Max data throughput-UL
GPRS UL maximum transmission rate
2.4kbyte/s
GPRS: Average data throughput-DL
GPRS DL average transmission rate
5kbyte/s
GPRS: Average data throughput-UL
GPRS UL average transmission rate
1.3kbyte/s
EDGE: Max data throughput-DL
EDGE DL maximum transmission rate
26.5kbyte/s
EDGE: Max data throughput-UL
EDGE UL maximum transmission rate
7kbyte/s
EDGE: Average data throughput-DL
EDGE DL average transmission rate
14kbyte/s
EDGE: Average data throughput-UL
EDGE UL average transmission rate
3.5kbyte/s

5.3.3

5.4 Reliability

5.4.1 PDTCH Drop Rate

KPI

PDTCH Drop Rate

KPI

reference

Suggested value

5%

value

Risk value

2%

Indicatory type

DT test value

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Indicator

PDTCH drop times/ FTP download attempt times *100%

definition

Counter

None

formula

Notes

 
Counter None formula Notes   This document contains proprietary information of ZTE

This document contains proprietary information of ZTE Corporation and is not to be disclosed or used

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6 Introduction to CN Statistical KPI

6.1 Paging success rate

KPI Paging success rate KPI reference Suggested value 90% value Risk value 93% Indicator Paging
KPI
Paging success rate
KPI
reference
Suggested value
90%
value
Risk value
93%
Indicator
Paging response times*100% / Paging request times
definition
Counter
formula
Paging request times refer to the sum of PAGING information sent out by all
MSCs in the area, excluding the secondary paging information. Paging response
times refer to the sum of the PAGING RES received by all MSCs in the area,
including the second paging response. Statistical point is at MSC side.
Notes
BSC can indirectly provide this KPI, but its statistical point differs from that of
MSC. The difference lies in call loss at Interface A.
6.2
Location update success rate
KPI
Location update success rate
KPI
reference
Provided by the SMC side
value
Indicator
Location update success times *100%/ location update request times
definition
Counter
Provided by the SMC side
formula
Notes
This KPI can be indirectly provided by BSC, but the value is different and its statistical
point differs from that of MSC too.
6.3
Attach success rate
KPI
Attach success rate
KPI
reference
Suggested value
90%
value
Risk value
95%
Indicator
GPRS attach success times *100% / GPRS attach times
definition
Indicatory
type
GPRS attach success times : SGSN delivers (ATTACH ACCEPT,
3GPP TS 24.008),excluding redeliver
Counter
Statistics at SGSN side
formula
Notes
excluding Unregistered subs

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6.4

6.5

6.6

GPRS average attach time

KPI GPRS average attach time KPI reference Suggested value To be confirmed value Risk value
KPI
GPRS average attach time
KPI
reference
Suggested value
To be confirmed
value
Risk value
To be confirmed
Indicator
definition
Customer attach establishment duration *100% / customer
number of attach establishment success
Indicatory type
Statistics
Counter
formula
Attach establishment time refers to the time duration from the
receipt of GPRS ATTACH REQUEST by MS to the delivery of
ATTACH ACCEPT by SGSN. If the attach time exceeds the
timer, the attach duration is only computed within the attach
accepted period.
Notes
PDP context activation success rate
KPI
PDP context activation success rate
KPI
reference
Suggested value
80%
value
Risk value
85%
success times of PDP context activation started by MS*100%/ attempt
times of PDP context activation started by MS
Indicator
definition
The attempt times of PDP context activation started by MS is the times
GGSN received Create PDP Context Request from SGSN.
The success times of PDP context activation started by MS is the statistic
of Create PDP Context Response sent from GGSN to SGSN when Cause
value is Request Accepted.
Indicatory type
Test or statistics
Counter
Statistics at GGSN side
formula
Notes
The performance evaluation in China Mobile in 2003 (success times of
PDP context activation started by GPRS terminal/ attempt times of PDP
context activation started by GPRS) results are as follows:
Excellency index: 94%
Reach-the-mark index: 90%
Lowest Threshold index: 85%

Routing Area Update Success rate

KPI

Routing Area Update Success rate

KPI

reference

Suggested value

92%

value

Risk value

95%

Indicator

Routing update attempt times*100%/ routing update success times

definition

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Indicatory type

From statistical value or DT.

Counter

 

formula

Statistics at SGSN side, provided by GPRS core network

Notes

Update success rate at routing area crossing SGSN is lower than that at the SGSN routing area.

crossing SGSN is lower than that at the SGSN routing area. This document contains proprietary information

This document contains proprietary information of ZTE Corporation and is not to be disclosed or used

SecretSecret▲SecretSecret▲▲▲ 7 Comments on KPI Cases 7.1 Pengshui (Chongqing) PS Test Result 1、 CQT

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7 Comments on KPI Cases

7.1 Pengshui (Chongqing) PS Test Result

1、 CQT scene,near cell 2、 EDGE Commissioned 5 3、 Multi-timeslot capability3+1 4、 Number of PDCH
1、
CQT scene,near cell
2、
EDGE Commissioned
5
3、
Multi-timeslot capability3+1
4、
Number of PDCH static channels: 3
Test
FTP
size
Download
Download
Test state
FTP type
serial
(Kbyte)
speed (Kbyte/s)
speed (kbps)
Average timeslot speed
(kbps)
Pre-optimization
1
Download
102.381
8.99
71.93
23.98
Pre-optimization
2
Download
48.18
8.10
64.80
21.60
Pre-optimization
3
Download
204.8
2.97
23.78
7.93
Pre-optimization
4
Download
2188.817
7.21
57.72
19.24
Pre-optimization
5
Download
102.381
9.05
72.42
24.14
Pre-optimization
6
Download
102.381
8.66
69.29
23.10
Pre-optimization
7
Download
512.304
15.97
127.73
42.58
Pre-optimization
8
Download
512.304
13.34
106.69
35.56
Pre-optimization
9
Download
512.304
15.81
126.51
42.17
Pre-optimization
10
Download
512.304
15.74
125.88
41.96
Pre-optimization
11
Download
512.304
14.33
114.67
38.22
Ping
Ping timelag(ms)
Average
Ping
Ping
package
timelag
success
interval
size
1
2
3
4
5
6
7
8
9
10
(ms)
rate
(byte)
61
0
32
839
634
612
608
589
566
765
561
761
655
100%
2
77
5
32
816
590
581
757
733
716
692
812
609
709
100%
9
75
2
100
571
650
697
753
651
711
729
707
688
691
100%
6
107
82
2
500
839
955
779
737
918
894
875
840
873
100%
5
1
5
500
862
760
857
75
672
811
690
811
709
825
775
100%

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    SecretSecret▲SecretSecret▲▲▲  
 

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5

             
           

86

               

2

800

 

959

 

910

869

9

 

845

823

781

883

860

 

846

865

100%

     

115

 

115

   

90

 

102

 

105

 

108

 

103

   

2

1000

   

880

   

918

881

 

1010

100%

7

8

7

8

4 2

7

     

107

     

95

 

101

 

119

102

101

 

104

   

2

1200

8

 

840

897

7

7

959

0

1 8

2

1002

100%

5

10

15

7.2

Comments on case:

1.

2.

1 8 2 1002 100% 5 10 15 7.2 Comments on case: 1. 2. When C/I

When C/I is in good condition,

the EDGE download speed of current

equipment can reach above 40kbps.

The Ping success rate and Ping timelag can vary very much due to different

Ping intervalsdifferent Ping package sizes and different Ping servers.

Jishou (Hunan) China Mobile EDGE Test Result

Test Specification

Test equipmentANT Pilot for E-GPRS

Test phone SEGAM OT490(one set)

Test laptop: memory 1024M、harddisk 80G、CPU 1.60Ghz、Windows XP-

SP2 、 standard 28800bps modem 、 rate at 115200bps 、 modem error

test.
test.

control and compression forbidden、 no software irrelevant to the

Test method : outdoor static FTP download test Test location: 11

sites at Baoqing market in Fenghuang county Test time: 19 th —30 th ,

June 2008

Test aim: to test E-FPRS network performance under static state

Test aim:to download 1000KB document

20

Timeslot :4 static timeslots

Test Result

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SecretSecret▲SecretSecret▲▲▲ Test Test RLC Branch document electrical Download average Test sites Test

SecretSecret▲SecretSecret▲▲▲

Test Test RLC Branch document electrical Download average Test sites Test location office size level
Test
Test
RLC
Branch
document
electrical
Download
average
Test sites
Test location
office
size
level
times
rate
(KB)
(dBm)
(Kbps)
Jishou
Fenghuang County
prefectural government
office building
Cell 1
1000
-44
2
Gate of Prefectural government office
201.19
Jishou
Fenghuang County
prefectural government
office building
Cell 2
1000
-40
2
Lobby of MingDu Hotel
192.6
Jishou
Fenghuang County
prefectural government
office building
Cell 3
1000
-51
2
Opposite MingDu Hotel
197.09
Jishou
Old district Cell 1
1000
-49
2
Basketball field
of Jiandaoping Primary School
197.74
Jishou
Old district Cell 2
1000
-32
2
Basketball field
of Jiandaoping Primary School
207.29
Jishou
Old district Cell 3
1000
-56
2
Kindergarten
next to Jiandaoping Primary School
198.83
Jishou
Rainbow Bridge Cell 1
1000
-43
2
Opposite Wanmingta River
185.72
Jishou
Rainbow Bridge Cell 2
1000
-43
2
Opposite Wanmingta River
191.37
Jishou
TianXia Feng Huang Cell 1
1000
-34
2
Square in front of
TianXiaFengHuang Hotel
197.46
Jishou
TianXia Feng Huang Cell 2
1000
-59
2
Square in front of
TianXiaFengHuang Hotel
197.09
Jishou
BaoQing market Cell 1
1000
-38
2
Gate of Linlinlou Drug Store
207.85
Jishou
BaoQing market Cell 2
1000
-36
2
Gate of Linlinlou Drug Store
162.16
Jishou
BaoQing market Cell 3
1000
-46
2
Gate of Linlinlou Drug Store
180.51
Jishou
Xinhua Bookstore Cell 1
1000
-50
2
Lobby of Xinhua Hotel
195.81
Jishou
Xinhua Bookstore Cell 2
1000
-53
2
Lobby of Xinhua Hotel
198.02
Jishou
Xinhua Bookstore Cell 3
1000
-45
2
Parking lot of Xinhua Hotel
183.08
Comprehensive Building Cell
Jishou
1000
-37
2
Lane, west to ChinaMobile business hall
178.96
1
Comprehensive Building Cell
Jishou
1000
-45
2
Gate of XingGuang Hotel
185.46
2
Comprehensive Building Cell
Jishou
1000
-60
2
Gate of XingGuang Hotel
184.07
2
Jishou
Comprehensive Building
Cell 1800M1
1000
-50
2
Gate of XingGuang Hotel
193.98
Jishou
Comprehensive Building
1000
-62
2
Gate of XingGuang Hotel
176.22

RLC

average

rate

Kbps

181.3

198.9

206.2

201.7

193.9

196.3

191.1

181.3

186.5

206.2

198.0

185.3

180.0

191.5

188.3

190.1

157.4

187.9

184.4

184.5

185.2

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SecretSecret▲SecretSecret▲▲▲   Cell 1800M2             Jishou Telecom

SecretSecret▲SecretSecret▲▲▲

 

Cell 1800M2

           

Jishou

Telecom Bureau Cell 1

1000

-51

2

Business Hall of Telecom Bureau

180.75

197.8

Jishou

Telecom Bureau Cell 2

1000

-64

2

Business Hall of Telecom Bureau

171.85

199.1

Jishou

Telecom Bureau Cell 3

1000

-57

2

Backdoor of Supermarket (next to Telecom Bureau)

182.7

179.4

Jishou

Telecom Bureau Cell 1800M1

1000

-59

2

Gate of furniture store (next to Telecom Bureau)

105.44

106.4

Jishou

Telecom Bureau Cell 1800M2

1000

-73

2

Business Hall of Telecom Bureau

181.85

185.8

Jishou

Telecom Bureau Cell 1800M3

1000

-84

2

Business Hall of Telecom Bureau

159.20

166.9

5

Comments on case:

of Telecom Bureau 159.20 166.9 5 Comments on case: 1. When C/I is in good condition,

1. When C/I is in good condition, the average EDGE download speed can reach

above 180kbps with a peak value of above 200kbps;

2. This test is the CQT. Cell reselection and RAC renewal can be neglected, that

is they are not necessary to the test conditions.

7.3

Acceptance requirements for EDGE KPI of Data Service of a network

Serial Indicators Explanation Formula Target 1 GPRS/EGPRS GPRS/EGPRS Attach success means that the mobile phone
Serial
Indicators
Explanation
Formula
Target
1 GPRS/EGPRS
GPRS/EGPRS Attach success
means that the mobile phone
receives the Attach Accept signaling
15 seconds after it sends the Attach
Request.
GPRS/EGPRS attach success
rate = GPRS Attach success
times/attach attempt times×
>95%
attach
success rate
100%
2 Average
Attach
time
means
the
Average attach time = sum of
attach success duration
/attach success times
<3s
attach time
duration
from
the
mobile
sends
out
Attach
Request
until
it
receives
GPRS
attach accept signaling.
3 PDP
>95%
activation
success rate
PDP activation success means that
the mobile phone receives the
Activate PDP context Accept
signaling 15 seconds after it sends
the Activate PDP Context Request.
PDP activation success
rate=PDP activation success
times/attempt times×100%
4 PDP
average
PDP average activation time
means the duration from the
<3s
activation
time
delivery
of
Activate
PDP
Context
Request to the
PDP average activation time
= sum of PDP activation
success duration/PDP
activation success times
receipt
of
Activate PDP
Context Accept by the mobile
phone.
5 website
WAP
WAP website log-in success
WAP website log-in success
>95%

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log-in success rate means that the homepage fully and correctly displays within 60seconds after the
log-in
success rate
means that the homepage
fully and correctly displays
within 60seconds after the
mobile phone started the WAP
website log-in request.
rate = WAP website log-in
success times/ website log-
in attempt times×100%。
6
average
WAP
homepage
WAP homepage displaying time
refers to the duration from
average
WAP homepage
<10s
displaying
time = sum
of
displaying
the
WAP
website log-in
successful
homepage
time
request
is
sent
out until
the
homepage
fully and
correctly displays.
displaying duration / WAP
homepage displaying success
times
7
WAP
webpage
WAP webpage refresh success
WAP
webpage
refresh
>95%
refresh
means
that the selected
success rate = WAP webpage
success rate
webpage
can
be refreshed
refresh
success
times
/
within 60seconds.
webpage
refresh
attempt
times×100%。
8
Ping success
Ping
success rate = ping
>95%
rate
success times/ping attempt
times×100
9
Ping average
Ping average timelag=sum of
each Ping success
duration/ping success times
<2s
timelag
10
FTP download
FTP download speed = actual
>80kbps
speed
download
data quantity
( Byte ) /actual
download
time(sec)×9
11
FTP
upload
FTP
upload speed = actual
>20kbps
speed
upload data quantity(Byte)
/actual upload time(sec) ×9
Comments on case:
1.
Requirements of operation and maintenance KPI are not as strict as those of
acceptance check KPI.

2. Usually these KPI requirements can be satisfied.

5 7.4 Operation & Maintenance KPI of a Network

SN

Indicator

Unit

Target Level

Permissible

Remark

Level

1

SDCCH

Drop

%

1

1.2

Base on system performance report of OMCR, Indication Definition: SDCCH Drop Ratio=SDCCH call drops/ Access

Ratio

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attempt Number 2 TCH Drop Ratio % 2 2.2 Base on system performance report of
attempt Number
2
TCH
Drop Ratio
% 2
2.2
Base on system performance report of
OMCR, Indication Definition: TCH Drop
Ratio = TCH call drops/ Seized TCHs
(include handover )
3
Call
Success
% 98
97
Ratio
Base on system performance report of
OMCR, Indication Definition: Call
Success Rate = 1 - TCH assignment
failure rate
4
SDCCH
% 0.5
0.75
Blocking Ratio
Base on system performance report of
OMCR, Indication Definition: SDCCH
Blocking Ratio=SDCCH overflows/
SDCCH call attempts
5
TCH
%
2
2.5
Blocking Ratio
Base on system performance report of
OMCR, Indication Definition: TCH
Blocking Ratio=TCH overflows (include
handover)/ TCH call attempts (include
handover)
6
TCH
%
98
97
Assignment
Success Ratio
Base on system performance report of
OMCR, Indication Definition: TCH
assignment Success Ratio=Number of TCH
assignment successful / Number of TCH
call attempts (include handover)
7
GPRS
average
Kbps
28
25
24-Hour measurement
DL
throughout
per TBF
8
EDGE
average
Kbps
45
40
24-Hour measurement
DL
throughout
per TBF
9
Attach
%
99
97
24-Hour measurement
Success
Rate
(GPRS/ EDGE)
10
Handover
%
94
93
Success Ratio
11
Call Blocking
%
< 2 for 98%
< 2 for 90%
Based on OMC-R statistics
Ratio
of
all
GSM
of
all
GSM
cells
cells
12
Call
Setup
%
97
90
Depend on the DT route and method
Success
Rate
(Drive Test)
13
Call
Drop
%
2
3
Depend on the DT route and method
Rate
(Drive
Test)
14
Speech
MOS
>=
3
for
>=
3
for
Depend on the DT route and method

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Quality (Drive 95% of 90% of Test) measurement measurement samples samples 15 Coverage dBm >=
Quality
(Drive
95%
of
90%
of
Test)
measurement
measurement
samples
samples
15
Coverage
dBm
>= -85
for
>= -85
for
Depend on the DT route and method
(Drive Test)
95%
of
90%
of
measurement
measurement
samples
samples
16
UL
Kbps
>10
>10
Based on DT
Throughput
17
DL
Kbps
>30
>30
Based on DT
Throughput
18
BSC/RNC
%
>99.999
>99.999
per BSC/RNC / week
down
time
(< 6 sec)
(< 6 sec)
(unscheduled)
19
TRX/channel
%
<
1
of
all
<
2
of
all
per BSC/RNC / week
element
failure
active TRX
active TRX
(unscheduled)
20
SDCCH
s
<
2
< 3
per BSC/RNC / BH of a week
Mean
Holding
Time
21
Radio Access
%
>99.5
>99
per BSC/RNC / BH of a week
Success Ratio
22
Worst
Cells
Less
than
Less
than
per BSC/RNC / BH of a week
GOS
1.5% cells of
Network with
1.5% cells of
Network with
GOS
5%
or
GOS
5%
or
above
above
23
RXQUAL 0 to 3
%
>97
>95
per BSC/RNC / BH of a week
24
AMR
voice
%
<
1
<1
per BSC/RNC / BH of a week
FER
Comments on case:
1.
This KPI comprises statistical KPI、testing KPI and equipment performance KPI, which
features detailed classification and all-round evaluation;

2. Requirements for KPIs like GPRS average DL throughout per TBF and EDGE average

5 DL throughout per TBF are higher.

3. Requirements for evaluation of CS voice quality are higher.

7.5 Operation & Maintenance KPI of a network in Southeast Asia

No.

KPI

Measurement

Level 0

Level 1

Level 2

Scope and

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interval 1 % of outdoor area with 2G signal level > - 104 dBm pre-defined
interval
1
% of
outdoor
area with
2G signal
level > -
104 dBm
pre-defined
Drive test
>90%
>97%
>99%
per city /
monthly
route
Call Setup
pre-defined
Success
per city / BH of
locations and
2
Rate
95%
>98%
>99%
a
week (drive
Drive test
(exclude
test monthly)
route/NMS
blocking)
Paging
3
Success
NMS
>90%
>95%
>97%
Rate
per city / BH of
week.
With condition
that Core
Network is
achived the same
value of Level 1
and Level 2
pre-defined
Call
per city / BH of
locations and
4
blocking
<0.5%
<0.5%
<1%
a
week (drive
Drive test
rate
test monthly)
route/NMS
Drop Call
Pre Defined
per city / BH of
Rate
GSM:
5
Drive Test
GSM: <3%
GSM: <1%
a
week (drive
(excluding
<2%
Route/NMS
test monthly)
inter RAT)
Handover
Pre Defined
6
Success
Drive Test
Route or NMS
>90%
>97%
>97%
Rate
per city / BH of a
week (drive test
monthly),per city
/ BH of week.
With condition
that Core
Network is
achived the same
value of Level 1
and Level 2
Pre Defined
SQI
9
Drive Test
>20(95%)
> 25(95%)
> 25(95%)
(TEMS)
Route
Average value
per city / BH of a
week
Call setup
delay
(PSTN to
Pre Defined
per Media
MS, time
10
Drive Test
<6s
< 6s
<6s
Gateway/
from
Route
monthly
number
dialed to
ring)
Call setup
delay (MS
to PSTN,
Pre Defined
per Media
11
time from
Drive Test
<5s
< 5s
<5s
Gateway/
send
Route
monthly
pressed to
ring)

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Call Setup 12 Successful NMS >95% >98% >99% per BSC/RNC / BH of a week
Call Setup
12
Successful
NMS
>95%
>98%
>99%
per BSC/RNC /
BH of a week
Rate
SDCCH
13
Access
NMS
>99%
>99%
>99.5%
per BSC/RNC /
BH of a week
Success
SDCCH
Pre Defined
15
Blocking
Drive Test
<0.5%
<0.5%
<1%
Rate
Route/NMS
per BSC/RNC /
BH of a week
(drive test
monthly)
TCH
Pre Defined
16
Blocking
Drive Test
<0.5%
<0.5%
<1%
Rate
Route/NMS
per BSC/RNC /
BH of a week
(drive test
monthly)
Pre Defined
Drop Call
18
Drive Test
<5%
<2%
<1.5%
Rate
Route/NMS
per BSC/RNC /
BH of a week
(drive test
monthly)
Inter BSS:
Handover
Pre Defined
Inter BSS: >92% :
>97% :
Inter BSS: >97% :
19
Success
Drive Test
Inter Cell: >92%
Inter Cell:
Inter Cell: >97%
Rate
Route/NMS
>97%
per BSC/RNC /
BH of a week
(drive test
monthly)
With condition
that Core
Network is
achived the same
value of Level 1
and Level 2
Pre Defined
RXQUAL 0
20
Drive Test
>80%
>85%
>90%
to 3
Route/NMS
per BSC/RNC /
BH of a week
(drive test
monthly)
Pre Defined
AMR voice
21
Drive Test
<1%
<1%
< 1%;
FER
Route/NMS
per BSC/RNC /
BH of a week
(drive test
monthly)
Successful
per city / BH of
23
PS
NMS
>98%
>98%
>98%
a
week
Attachment
Successful
PDP
per city / BH of
24
NMS
>98%
>98%
>98%
context
a
week
activation
Data
session
Setup
Pre Defined
Success
per city / BH of
25
Drive Test
>95%
>98%
>98%
Rate (PDP
a
week
Route/NMS
context
already
exist)

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Moving MS GPRS Pre Defined FTP (Class 4 GPRS (Class 4 MS):> 30Kbps per city
Moving MS
GPRS
Pre Defined
FTP
(Class 4
GPRS (Class 4
MS):> 30Kbps
per city / BH of
26
Drive test
GPRS>30kbps
download
MS):
a
month
route
1MB file
>30Kb
GPRS
Moving MS
Pre Defined
(Class 4
FTP
per city / BH of
27
Drive test
GPRS>8kbps
MS): >
GPRS (Class 4
MS): > 9Kbps;
upload
a
month
route
9Kbps;
1MB file
Stationary
MS near
Pre-defined
GPRS (Class 4 MS):
28
site, FTP
locations
GPRS (Class 4
MS): > 40 Kbps
per city / BH of a
month
download
GPRS
(Class 4
MS): > 40
Kbps
> 40 Kbps
1MB file
Stationary
GPRS MS
in cell
Pre-defined
border,
GPRS (Class 4
MS): > 20 Kbps
GPRS
(Class 4
MS): > 20
Kbps;
GPRS (Class 4
MS): > 20 Kbps;
per city / BH of
29
locations
a
month
FTP
download
1MB file
Stationary
UMTS MS
in cell
border
Pre-defined
> 150
per city / BH of
30
N/A
> 150 Kbps
(SHO),
locations
Kbps
a
month
FTP
download
1MB file
PDTCH
per BSC / BH of
31
blocking
NMS
<0.5%
<0.5%
<1%;
a
week
rate
60 second
data
Pre Defined
transfer
per city / BH of
32
Drive Test
<3%
<2%
<1.5%
drop Rate
a
week
Route
(MS
moving)
Routing
Area
33
Update
NMS
> 95%
> 95%
>97%
per city / BH of
week
Successful
rate
MS
Pre Defined
initiated
per city / BH of
34
Drive Test
<5s
<5s
<5s
service
a
week
Route
setup time
MS
roundtrip
Pre Defined
per city / BH of
35
Ping time
Drive Test
<1
<1
<0.8s
a
week
(20 ping
Route
averaged)
PDP
per city / BH of
36
NMS
>98%
>98%
>99%
update
a
week

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success rate
success rate

success

rate

success rate
success rate
success rate
success rate
success rate
success rate
success rate
success rate
success rate
success rate

5

10

15

20

7.6

Comments on case:

1. This OM KPI just got some of the indicators, excluding the weighing of all

Due to market factors, the OM KPI of

KPIs and 2/3G interoperate KPI, etc

this network is set unreasonable, and there is risk in some of the KPIs.

2. The evaluation of this KPI falls into three grades. The requirements for

clarification. 3. The requirements for data service and voice KPI are higher. KPI requirements for
clarification.
3. The requirements for data service and voice KPI are higher.
KPI requirements for Indonesia Telkomsel network
KPI requirements
for Indinesia Tel
Comments on case
1.
KPI and testing KPI;
2.
data service, etc
3.

handover success rate and paging success rate are very high, which are difficult

to reach. But the attached prerequisites can lower the risk to some extent.

Besides, the definition of handover success rate varies with different

manufacturers, which we need to make clear with customers in technical

The evaluation scale of KPI is relatively large, mainly dealing with statistical

It ranges from 2G to 3G network. Its service includes voiceGPRS and 3G

The division of KPI evaluation scenes and most KPI values are relatively

reasonable.

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