Reporting Structure for HR related queries Escalations LEVEL OF ESCALATION SERVICE OFFERED CONTACT NAME

Payroll Full & Final Settlement Changes in HR Software Salary Cheques, Payslips and Salary related Issues Updation of Bank Accounts Nos of New Joiners Loan related issues Payroll Salary Cheques, Payslips and Salary related Issues Changes in HR Software Attendance related issues PF & ESIC Exit Formalities MIS Employee Communications New Joining Formalities Recruitment Training & Development Contribution for HR magazine PULSE Employee Engagement New Joining Formalities Appointment Letters Generation of New Joining Email ID Offer Letters Attendance related issues Training & Development Employee Engagement Updation of Birthday Calender HRIS Updation New Employee Creation in HR Software Employee Movement Confirmation Letters Mediclaims Experience Letters & Relieving Letters Nomination of PF & ESIC Forms PF withdrawl Forms Bank Account Opening for HO Overall HR

Neha More

Shilpa Kale

Nilesh Kalekar

Sarang Pradhan

Level 1

Archana Bhattacharjee

Trishant Zaveri

Nilam Deshmukh

Varsha Rohra

Rakesh Mandadkar Bhadresh Desai

Final Level

ated queries

CONTACT NO

EMAIL ID

39268036

neha.more@nirmalbang.com

39268035

shilpa.kale@nirmalbang.com

39268214

nilesh.kalekar@nirmalbang.com

39268215 sarang.pradhan@nirmalbang.com 39268073 archana.b@nirmalbang.com

39268137

trishant.zaveri@nirmalbang.com

39268104

nilam.deshmukh@nirmalbang.com

39268025

varsha.rohra@nirmalbang.com

39268133 39268038

rakesh.mandadkar@nirmalbang.com bhadresh.desai@nirmalbang.com

Reporting Structure for Administration related queries

Escalations LEVEL OF ESCALATIOAN SERVICE OFFERED CONTACT NAME

Air Tel Mobile- new connection allotment & billing Pantry & House keeping Related, Stationery , AMC Contract & Servicing For Malad Office Petty Cash / Pantry & House Keeping Related / Events Organizing at- Malad office, Joining Formalities, Bank Details, I Card and Stationary
Level 1

Lavesh pashte Sushil Dhumal

Dinesh Kale

Banners Brochures Pamphlets Stationery & Printed Stationery Employee ID Cards & Travel Booking Visting Cards, Travel Booking, Employee I Card Leave & License Agreements, Lease Agreements, Disbursement of Rent & Deposits, Shops & Establishment Regn., Overall Administration

Tejal Tandel

Latika Gosavi / Tejal Tandel Lavesh pashte

Final Level

Layout, Furniture & Fixture, Hardware & Software requirements, Repairs & Maintenance

Bhadresh Desai

ation related queries

LANDLINE NUMBER EMAIL ID

3926 8135
3926 9212

lavesh.pashte@nirmalbang.com sushil.dhumal@nirmalbang.com

3926 9215

dinesh.kale@nirmalbang.com

3926 8134

tejal.tandel@nirmalbang.com

3926 8132 3926 8135

latika.gosavi@nirmalbang.com /tejal.tandel@nirmalbang.com lavesh.pashte@nirmalbang.com

bhadresh.desai@nirmalbang.com 3926 8038

Reporting Structure for DP related queries Escalations LEVEL OF ESCALATIOAN SERVICE OFFERED CONTACT NAME LANDLINE NUMBER

Welcome Kit

Mr Arpan Shah & Ms Kavita Abitkar Mr Mahesh Talwatkar (NSDL) Ms Rekha Pachrane (CDSL) Mr. Mahadev Shabaskar & Mr. Mahesh Talwatkar

022-39269061 Mr Mahesh Talwatkar 022-39269013 Ms Rekha Pachrane 022-39269016 022-39269012/13

Demat & Remat Level 1 Delivery Instructions Executions Billing related queries Welcome Kit Demat & Remat

Mr Mahesh Talwatkar 022-39269013 Mr Rohit Patil Mr.Johny (NSDL) Mr.Reji John (CDSL) 022-39269018 Mr Johny 022-39269014 Mr Reji John 02239269017 Mr Johny 022-39269014 Mr Reji John 02239269017 022-39269011 022-39269017 022-39269049/50

Level 2

Delivery Instructions Executions

Mr.Johny (NSDL) Mr.Reji John (CDSL) Mr Varghese (NSDL) Mr Reji John (CDSL) Mr Jignesh Shah

Billing related queries Level 3 Overall

queries EMAIL ID

welcomekit@nirmalbang.com

mahesh.talwatkar@nirmalbang.com rekha.pachrane@nirmalbang.com

depository@nirmalbang.com mahesh.talwatkar@nirmalbang.com rohit.patil@nirmalbang.com johny.kutty@nirmalbang.com reji.john@nirmalbang.com

johny.kutty@nirmalbang.com reji.john@nirmalbang.com mkvarghese@nirmalbang.com reji.john@nirmalbang.com jignesh.shah@nirmalbang.com

Reporting Structure for KYC related queries Escalations LEVEL OF ESCALATIOAN SERVICE OFFERED CONTACT NAME LANDLINE NUMBER

Level 1 Level 2 Level 3

Mr Vijay Bahadur Sharma Mr Mahesh Rahate Despatch of KYC forms Mr Ramesh Sharma Mr Kishore Sakpal Mr Jignesh Shah

022-39267563 & 02239267561 022-39269027 022-39269049/50

EQUITY KYC
Level 1 Level 2 Level 3 Level 4 Mrs Kashmira Bhavsar All the queries related Mr Mukesh Bhutra KYC Online & Offline Mr Jignesh Shah Compliances & activation Mr Prem Choudhary 022-39269039 022-39269034 022-39269049/50 022-39269385

COMMODITY KYC
Level 1 Level 2 Level 3 Level 4 Mr Mukesh Bhutra All the queries related Mr Kishore Sakpal KYC Online & Offline Mr Jignesh Shah Compliances & activation Mr Prem Choudhary 022-39269034 022-39269027 022-39269049/50 022-39269385

KYC MODIFICATION
Level 1 Level 2 Level 3 Mr Ganesh Yelamkar All the queries related to Mr Ashish Talekar KYC modification Mr Rohit Patil Mr Jignesh Shah 022-39269030/60 022-39269018 022-39269049/50

eries EMAIL ID

vijay.sharma@nirmalbang.com, ramesh.sharma@nirmalbang.com kishore.sakpal@nirmalbang.com jignesh.shah@nirmalbang.com

kashmira.bhavsar@nirmalbang.com mukesh.bhutra@nirmalbang.com jignesh.shah@nirmalbang.com prem.choudhary@nirmalbang.com

mukesh.bhutra@nirmalbang.com kishore.sakpal@nirmalbang.com jignesh.shah@nirmalbang.com prem.choudhary@nirmalbang.com

kycmodification@nirmalbang.com rohit.patil@nirmalbang.com jignesh.shah@nirmalbang.com

Reporting Structure for Surveillance Related queries Escalations LEVEL OF ESCALATIOAN SERVICE OFFERED CONTACT NAME LANDLINE NUMBER

Prakash Ananthanarayanan Level 1 Online Surveillance & Offline Investigation Parikshit Ram Preeti Wagh Over all Management Surveillance, Antimoney laundering, Change in compliance for all segments Overall

39269351 39269368 39269367

Level 2

Prem Choudhary

39269385

Final Level

Samir Kamdar

022-39269390/91

eries EMAIL ID

prakash.a@nirmalbang.com parikshit.ram@nirmalbang.com preeti.wagh@nirmalbang.com

prem.choudhary@nirmalbang.com

samir.kamdar@nirmalbang.com

Reporting Structure for Compliance related queries Escalations LEVEL OF ESCALATIOAN SERVICE OFFERED Branch Salary & Rent Allocation of Additional CTCL IDS(EQUITY & Commodity) CONTACT NAME Rupali Bane Suresh Dubey Uma Gollavathini

Documentation Related to New Vinay Pandey Franchisee / Branch Shifting of Ids To Check Expiry Of NCFM / NISM Certification & Updation of List Brokerage Payout of Equity Hiren Jain Beena Piyush Vishavadiya Vinay Pandey Rupali Bane

Rajasthan, Gujarat Level 1

Bhopal and rest of MP, Delhi, Soyeb Ahmad Niyamat Ulla Ludhiana Maharastra and Mumbai and HO Kolkatta and Patna Rajesh Nande Swapnil Tambe Vinay Agarwal Meena Mavani Anita Shukla Sneha Gawad Brokerage Payout of Commodities All of India Shubhangi Suresh Patyane Jasica Miranda

Hyderabad, Chennai, Bangalore

Equity & Commodity CTCL ID related matters Communication with Exchange. Allocation of Level 2 NEAT ID(BSE & NSE) Payout related Queries Vinay Agarwal Ashish Sharma

Commodities related matters Releasing Sub Brokerage Disbursement of Sub Brokerage Equity Level 3 Over all Management of CTCL ID for all Segment, Circular & Notices of Regulators, Contact ID Look up & Exchange basis Communication Incharge of ID Generation, Sub Level 4 Brokerage Payout and Communication with Exchange Final Level OVERALL IN CHARGE

Swarupa Mahadik Anita Shukla

Pravin Sinha

Deepal Mehta

Samir Kamdar

or Compliance related queries

scalations LANDLINE NUMBER 39269338 39269332 39269337 39269333 39269333 EMAIL ID rupali.bane@nirmalbang.com, suresh.dubey@nirmalbang.com uma.gollavathini@nirmalbang.com vinay.pandey@nirmalbang.com

vinay.pandey@nirmalbang.com rupali.bane@nirmalbang.com,

39269338

Brokerage Payout of Equity 39269380 39269327 39269347 39269349 39269348 39269346 39269345 39269341

hiren.jani@nirmalbang.com beena.v@nirmalbang.com soyeb.ahmad@nirmalbang.com Niyamat.Ulla@nirmalbang.com rajesh.nande@nirmalbang.com swapnil.tambe@nirmalbang.com vinay.agarwal@nirmalbang.com meena.mavani@nirmalbang.com anita.shukla@nirmalbang.com sneha.gawad@nirmalbang.com

39269325 39269342 rokerage Payout of Commodities 39269344 / 43 39269340

shubhangi.patyane@nirmalbang.com jasica.miranda@nirmalbang.com

39269330

ashish.sharma@nirmalbang.com

39269345

vinay.agarwal@nirmalbang.com

39269326 39269325

swarupa.mahadik@nirmalbang.com anita.shukla@nirmalbang.com

39269335

pravin.Sinha@nirmalbang.com

39269379

deepal.mehta@nirmalbang.com

39269390 / 9391

samir.kamdar@nirmalbang,com

Reporting Structure for Operations Escalations LEVEL OF ESCALATIOAN SERVICE OFFERED CONTACT NAME

BILL PRINTING & ECN

Level 1 Contract & Bill Printing of all Segments & all Exchanges Physical & ECN Contract & Bill Printing of all Segments & all Exchanges Level 2 Bill files for printing bills at Branches. Preprinted stationery for all Segments & all Exchanges to branches / NRI bills printing Contract & Bill Printing of all Segments & all Exchanges & NRI bills printing Level 3 Bill files for printing bills at Branches. Preprinted stationery for all Segments & all Exchanges to branches / NRI bills printing ECN of all Segments & all Exchanges Level 4 Final Level Overall Overall Gajanan Gaikwad Samir Kamdar Vasant Bamane Jignesh Desai / Sachin Dongare / Prasad Joshi Tejas Sawant

TRADE UPLOAD & BILL GENERATION

Queries relating to Trade uploadation for transactions done for: - Equity - BSE / NSE /NSEFO - Commodity - MCX / NCDEX - Currency - NSE /Mcx Auction Billing Dividend / Brokerage related /new branch / frenchisee open in LD / brokerage Sharing / query related connect / hawkeye revenue trackker Queries relating to Trade uploadation for transactions done for: - Equity - BSE / Queries relating to Trade uploadation for transactions done for: - Equity - BSE / NSE /NSEFO - Commodity - MCX / NCDEX - Currency - NSE /Mcx Auction Billing Dividend / Brokerage related /new branch / frenchisee open in LD / brokerage Sharing . query related connect / hawkeye revenue trackker Overall

Level 1

Nilesh Ingale, Mahendra Parmar,Aniket Morajkar

Level 2

Nilesh Shah / Naresh Barot / Manoj Shukla

Level 3

Chetak.purohit / Sandesh Sawant

Level 4

Gajanan Gaikwad

Final Level

Overall

Samir Kamdar

Contact Numbers & E-mail ID of Operation Team Generation of Branch / Franchisee/ Remisers code and allotting the same Prasad Joshi / Sachin Dongare Brokerage modification/ New Brokerage slab making as per clients request & due approval from Frenchise/ Branch Manager / Regional Head / HOD Manoj Shukla Client Code transfer from one Branch / Sub broker to another Branch / Sub broker Chetak Purohit Chetak Purohit / Sandesh Trade modification after post trading session and Sawant / Nilesh Shah / Manoj reporting to the exchanges Shukla Creation of frenchise Base Brokerage Slab & changes in brokerage sharing & Base Slab of subbrokers Chetak Purohit / Sandesh Sawant Disbursement of Dividend on timely basis and reconciling the same Processing and Dispatch of ECN ( Bills & Contract ) within the prescribed time limit & Stationery is timely provided to branches/ franchisee who wants to print the contract note at their premises Taking care of NRI clients billing and timely submitting the same to designated Bank For queries related to Sub-brokerage refund of the frenchise & Sub brokers ) Chetak Purohit / Naresh Barot / Hiren Jani / Reema Patil

Aniket Morajkar

Prasad Joshi / Reshma Tambe Chetak Purohit

ure for Operations

ations LANDLINE NUMBER EMAIL ID

TING & ECN

39269383

tejas.sawant@nirmalbang.com

prasad.joshi@nirmalbang.com ; sachin.dongare@nirmalbang.com

39269328/350

vasant.bamane@nirmalbang.com jignesh.desai@nirmalbang.com

39269370/71 022-39269390/91

gajanan.gaikwad@nirmalbang.com samir.kamdar@nirmalbang.com

BILL GENERATION

39269365 / 39269359

nilesh.ingale@nirmalbang.com aniket.morajkar@nirmalbang.com mahendra.parmar@nirmalbang.com

39269360 / 9381 /9363 /

nilesh.shah@nirmalbang.com naresh.barot@nirmalbang.com

chetak.purohit@nirmalbang.com sandesh.sawant@nirmalbang.com

39269369/3969372 39269370/71 gajanan.gaikwad@nirmalbang.com

022-39269390/91

samir.kamdar@nirmalbang.com

ail ID of Operation Team 39269374 / 39269373 branchopening.operations@nirmalbang.com

39269363 brokchange.operations@nirmalbang.com 39269372 branchchange.operations@nirmalbang.com 39269372/39269369/39269360/ 39269363 tradechange.opertaions@nirmalbang.com

39269372 / 39269369

sharingchange.operations@nirmalbang.com

39269372/39269381/39269380 /39269375 dividend.operations@nirmalbang.com

39269359 ecn.operations@nirmalbang.com 39269374 39269372 nri.operations@nirmalbang.com brokrefund.operations@nirmalbang.com rmmapin.operations@nirmalbang.com

Reporting Structure for Customer Care related queries Escalations LEVEL OF ESCALATIOAN SERVICE OFFERED LD related: Ledger Balance (Financial Position) Holdings (Ultimate Delivery Status) MIS Reports (Performance Reports) Control Statement (Outstanding balance - Dr Cr) Margin Statement (Scrip and Cleint wise margin) Global Reports / Investor Reports / P & L Reports STT Certificate / Form 10 DB Brokerage Slab Client List Password Reset (Client LD only) KYC related / DP related: Providing modification / account closing forms Leena Sahni Other queries: Using online chat service to interact with the clients and franchisees Level 2 Level 3 Final Level All the above queries plus handling normal escalation queries Vaibhav Parab Pooja Sane Escalation Queries which could not be solved by the cust Gajanan Gaikwad care team All Escalation Queries Samir Kamdar CONTACT NAME

Sangeeta Gawad

Rashmi Mhatre

Level 1

Sarita Khomne

Ram Deshpak

Care related queries

LANDLINE NUMBER

EMAIL ID

3926 9308

sangeeta.gawad@nirmalbang.com

3926 9307

rashmi.mhatre@nirmalbang.com

3926 9300

sarita.khomne@nirmalbang.com

3926 9302

ram.deshpak@nirmalbang.com

3926 9304

leena.sahni@nirmalbang.comn

3926 9303 3926 9301 3926 9370 3926 9371 3926 9390 3926 9391

vaibhav.parab@nirmalbang.com pooja.sane@nirmalbang.com gajanan.gaikwad@nirmalbang.com samir.kamdar@nirmalbang.com

Reporting Structure for Accounts & Finance Department (NBSPL) rela Escalations
LEVEL OF ESCALATIOAN SERVICE OFFERED CONTACT NAME

Cheque delivery to HO

Vikas Pednekar Vinayak Utekar Manish Shukla Heena Agarwal Ranjni Shirke Sheetal Borle (Axis Bank) AfrinTandel (Axis Bank) Shamal Marathe(Hdfc Bank) Paresh More Vinayak Utekar -(Other Banks) Manish Shukla Ranjni Shirke Deepali Golwankar Rupali Patil (Axis Bank) Darshana Tita (Axis Bank) Dipti Javkar (Axis Bank) Macanroy Miranda (Axis Bank) Tejashri Pednekar (Hdfc Bank) Alok Bang (Hdfc Bank) AfrinTandel (Others) Sheetal Borle Vikas Pednekar (Local) Paresh More Sheetal Borle AfrinTandel Deepali Golwankar Shamal Marathe Paresh More Sanjay Gaikwad Vishal Patni Vinayak Utekar Sagar Surve Amit Poojary Vinod Salvi Manisha Kangane Sanjay Polekar

Email for Cheque Deposit (FundsPayin)

Receipt from Sub-broker towards Deposit/ Leaseline etc

Email for Pay out (Funds Payout) Pay out of Local /Outstation clients

Third party Cheques Level 1 Bank Reconcilation (Axis Bank)

Bank Reconcilation (Hdfc Bank)

Bank Reconcilation (Other Banks) On line transfer/Rtgs/Neft credit Confirmation(upto Rs. 50000/-) Payment to Suppliers/Vendor/ Rent/Salary/Arbitration/Subbrokerage/Sub-brok. fee etc

Petty Cash Expenses of Branches Reconcilation of Expenses a/c

Abhishek Thakudia Vinod Salvi Manisha Kangane Vinod Salvi Manisha Kangane Prahalad Jha Sachin Pawar Ashok Kothari Prahalad Jha Sachin Pawar Prahalad Jha Sachin Pawar Prahalad Jha Sachin Pawar Naresh Samdani Subhash Dhanawade Naresh Samdani Subhash Dhanawade

On line transfer/Rtgs/Neft credit confirmation (above Rs. 50000/-) Reconcilation of Exchange a/c Reconcilation of Client a/c Email of Cheque Deposit Level 2 Bank Reconcilation On line transfer/Rtgs/Neft credit confirmation (above Rs. Five Lakh) Overall

Final Level

All Branches/Sub-brokers of Mumbai are requested to send the mail for Payin (Cheque Deposit) on mumbaipayin@nirmal & for payout on mumbaipayout@nirmalbang.com

All Branches/Sub-brokers of Other than Mumbai are requested to send the mail for Payin (Cheque Deposit) on fundpayin@ & for payout on fundpayout@nirmalbang.com

For Thirdparty clearance send the mail at thirdpartyfund@nirmalbang.com along with all the proper attachements (i.e. ban

For accounts query mail to Email id of respective staff and cc at accountquery@nirmalbang.com and Reminder I at sachin And Reminder II at naresh.samdani@nirmalbang.com.

Reporting Structure for Accounts & Finance Department related queries (N Escalations LEVEL OF ESCALATIOAN SERVICE AFFECTING CONTACT NAME

Email of Cheque Deposit & Cheque delivery to HO /Email Payout Payout Local /Outstation Payment to Suppliers/Vendor/ Rent/Salary/Arbitration/Subbrokerage/Sub-brok. fee etc

Megha Pradhan Bharti Shelke Sonu Sharma Pinky Shabaskar Shekhar Budhkar Sonu Sharma Snehal Nadiwadekar

Bank Reconcilation

Level 2

Final Level

On line transfer/Rtgs/Neft credit Confirmation(upto Rs. 50000/-) On line transfer/Rtgs/Neft credit confirmation (above Rs.50000/-) Bank Reconcilation Chq. Deposit/Email of pay in/ Pay out, Payment to Suppliers/ Vendors/Sub-brokers etc On line transfer/Rtgs/Neft credit confirmation (above Rs. Five Lakh) Overall

Sonu Sharma Shekhar Budhkar Snehal Nadiwadekar Bharti Shelke Amit Poojary Prahalad Jha Prahalad Jha Sachin Pawar

Naresh Samdani Subhash Dhanawade Naresh Samdani Subhash Dhanawade

All Branches/Sub-brokers are requested to send mail on commodityaccounts@nirmalbang.com and then CC to respective S

For accounts query mail to Email id of respective staff , and for Reminder at sachin.pawar@nirmalbang.com and Reminde

epartment (NBSPL) related issues

LANDLINE NUMBER

EMAIL ID

39267542 39267537 39267540/39/41 39267540/39/41 39267541/40 39267512/11 39267511/12 39267513/14 39267513/14 39267537 39267541/40/39 39267541/40 39267513/14 39267532 39267531 39267538 39267538 39267533/34 39267536 39267511/12 39267512/11 39267542 39267514 39267512/11 39267511/12 39267513/14 39267513/14 39267513/14 39267513/14 39267535 39267537 39267511/12 39267534 39267526/25 39267525/26 39267528

vikas.pednekar@nirmalbang.com vinayak.utekar@nirmalbang.com manish.shukla@nirmalbang.com heena.agarwal@nirmalbang.com ranjni.shirke@nirmalbang.com sheetal.borle@nirmalbang.com afrin.tandel@nirmalbang.com shamal.marathe@nirmalbang.com paresh.more@nirmalbang.com vinayak.utekar@nirmalbang.com manish.shukla@nirmalbang.com ranjni.shirke@nirmalbang.com Deepali.Golwankar@nirmalbang.com rupali.patil@nirmalbang.com darshana.tita@nirmalbang.com dipti.javkar@nirmalbang.com macanroy.mirinda@nirmalbang.com tejashri.pednakar@nirmalbang.com alok.bang@nirmalbang.com afrin.tandel@nirmalbang.com sheetal.borle@nirmalbang.com vikas.pednekar@nirmalbang.com paresh.more@nirmalbang.com sheetal.borle@nirmalbang.com afrin.tandel@nirmalbang.com Deepali.Golwankar@nirmalbang.com shamal.marathe@nirmalbang.com paresh.more@nirmalbang.com sanjay.gaikwad@nirmalbang.com vishal.patni@nirmalbang.com vinayak.utekar@nirmalbang.com sagar.surve@nirmalbang.com amit.poojary@nirmalbang.com vinod.salvi@nirmalbang.com manisha.kangane@nirmalbang.com sanjay.polekar@nirmalbang.com

39267549 39267526/25 39267525/26 39267526/25 39267525/26 39267527 39267530 39267529 39267527 39267530 39267527 39267530 39267527 39267530 39267522/24 39267520/21 39267522/24 39267520/21

abhishek.thakudia@nirmalbang.com vinod.salvi@nirmalbang.com manisha.kangane@nirmalbang.com vinod.salvi@nirmalbang.com manisha.kangane@nirmalbang.com prahalad.jha@nirmalbang.com sachin.pawar@nirmalbang.com ashok.kothari@nirmalbang.com prahalad.jha@nirmalbang.com sachin.pawar@nirmalbang.com prahalad.jha@nirmalbang.com sachin.pawar@nirmalbang.com prahalad.jha@nirmalbang.com sachin.pawar@nirmalbang.com naresh.samdani@nirmalbang.com subhash.dhanawade@nirmalbang.com naresh.samdani@nirmalbang.com subhash.dhanawade@nirmalbang.com

on mumbaipayin@nirmalbang.com

ue Deposit) on fundpayin@nirmalbang.com

per attachements (i.e. bank statement & cancel cheque).

m and Reminder I at sachin.pawar@nirmalbang.com

partment related queries (NBCPL)

LANDLINE NUMBER

EMAIL ID

39267517 39267518 39267515/16 39267516 39267523 39267515/16 39267523

megha.pradhan@nirmalbang.com bharti.shelke@nirmalbang.com sonu.sharma@nirmalbang.com pinky.shabaskar@nirmalbang.com shekhar.budhkar@nirmalbang.com sonu.sharma@nirmalbang.com snehalata.n@nirmalbang.com

39267515/16 39267523 39267523 39267518 39267534 39267527 39267527 39267530

sonu.sharma@nirmalbang.com shekhar.budhkar@nirmalbang.com snehalata.n@nirmalbang.com bharti.shelke@nirmalbang.com amit.poojary@nirmalbang.com prahalad.jha@nirmalbang.com prahalad.jha@nirmalbang.com sachin.pawar@nirmalbang.com

39267522/24 39267520/21 39267522/24 39267520/21

naresh.samdani@nirmalbang.com subhash.dhanawade@nirmalbang.com naresh.samdani@nirmalbang.com subhash.dhanawade@nirmalbang.com

and then CC to respective Staff.

albang.com and Reminder II at naresh.samdani@nirmalbang.com

Reporting Structure for Settlement related queries Escalations LEVEL OF ESCALATIOAN SERVICE OFFERED CONTACT NAME LANDLINE NUMBER

Holding related queries(BSE)

Amar bahadur Singh / Prachi Arekar 39269310 39269313 39269316 / 39269315 / 39269314

Holding related queries(NSE) Snehal Mapankar Level 1 Payin & Payout Related queries(BSE) Payin & Payout Related queries(NSE) Sadanand Mahadik Satish Bhamane / Bhasakar Rajguru / vasudev boyari / Sachin Rane

All the querries related to Anant Palkar holding, payin & payout(BSE) Level 2 All the querries related to Deepak Mhatre holding, payin & payout(NSE) Level 3 All the querries related to holding, payin & payout All the querries related to holding, payin & payout Gajanan Gaikwad

39269321

39269320

39269370/71

Final Level

Samir Kamdar

022-39269390/91

ueries EMAIL ID

prachi.arekar@nirmalbang.com / amar.bahadur@nirmalbang.com snehal.mhapankar@nirmalbang.com sadanand.mahadik@nirmlbang.com satish.bamane@nirmalbang.com vasudev.boyari@nirmalbang.com ; sachin.rane@nirmalbang.com ; bhaskar.rajguru@nirmalbang.com anant.palkar@nirmalbang.com

deepak.mhatre@nirmalbang.com

gajanan.gaikwad@nirmalbang.com

samir.kamdar@nirmalbang.com

Reporting Structure for Equity Research related queries Escalations LEVEL OF ESCALATIOAN SERVICE OFFERED CONTACT NAME LANDLINE NUMBER

Level 1

Data Management / Copy of Report Published Company Results / Annual Reports / email

Thomas Augustine Shivani Walam

3926 8054 3926 8091

Level 2

Derivatives/ Option Strategies IT View on stocks & Updation on result and any news in IT, Media, Logistics sectors View on stocks & Updation on result and any news in FMCG Textile & Metal Sectors View on stocks & Updation on result and any news in Banking and Auto sector

Anand Shendge Amrita Burde

39268242 3926 8223

Kavita Vempalli

3926 8173

Ruchita Maheshwari

3926 8172

Silky Jain

3926 8178

Level 3

View on stocks & Updation on result and any news in Capital Goods, Power and Infrastructure Sectors View on stocks & Updation on result and any news in Pharma, Agri & Fertilizers Sector Technical Analysis and Strategies Technical Analysis and Strategies Derivatives/ Option Strategies Responsible for over all functiong of equity research department

Amish Pansuria

3926 8174

Runjhun Jain

3926 8177

Vikas Salunkhe Manav Chopra Dipesh Mehta

3926 8254 3926 8254 39268199 3926 8196 / 95

Final level

Sunil Jain

ed queries Email ID

thomas.augustine@nirmalbang.com shivani.walam@nirmalbang.com

anand.shendge@nirmalbang.com amrita.burde@nirmalbang.com

kavita.vempalli@nirmalbang.com

ruchita.maheshwari@nirmalbang.com

silky.jain@nirmalbang.com

amish.pansuria@nirmalbang.com

runjhun.jain@nirmalbang.com

vikas.salunkhe@nirmalbang.com manav.chopra@nirmalbang.com dipesh.mehta@nirmalbang.com sunil.jain@nirmalbang.com

Reporting Structure for Commodity Research related queries Escalations LEVEL OF ESCALATIOAN SERVICE OFFERED CONTACT NAME LANDLINE NUMBER

Level 4 Level 4 Level 3 Level 3 Level 3 Level 3 Level 3 Level 3 Final Level

Management Trainee Management Trainee Currency Advisor Research Associate Research Associate Technical Analysis Technical Analysis Technical Analysis Technical Analysis Precious metals & Currencies Head of Commodities Research

Subhash Lalwani Somya Dixit Mohammed Azeem Ravi D'souza Sunit Mehta Evelyn Rodrigues Vinod Maloo Harshal Mehta Devidas Rajadhikary Vikash Bairoliya Kunal Shah

39268171 39268164 39268088 39268067 39268040 39268065 39268052 39268167 39268165 39268043

h related queries

EMAIL ID

subhash.lalwani@nirmalbang.com somya.dixit@nirmalbang.com mohammed.gaziani@nirmalbang.com ravi.dsouza@nirmalbang.com sunit.mehta@nirmalbang.com evelyn.rodrigues@nirmalbang.com vinod.maloo@nirmalbang.com harshal.mehta@nirmalbang.com devidas.rajadhikary@nirmalbang.com vikash.bairoliya@nirmalbang.com kunal.shah@nirmalbang.com

Reporting Structure for Recovery Reminders & Legal Notices related queries Escalations LEVEL OF ESCALATIOAN SERVICE OFFERED CONTACT POINT CONTACT NAME

Level 1

Level 2 Final Level

T30 Reminders T45 Reminders T60 Legal Notices T30 Reminders T45 Reminders T60 Legal Notices Overall

Executive

Bhavin Pandya Swati Chinchkar Kishor Agrawal

Sr. Executive Legal Head

minders & Legal Notices related queries

alations LANDLINE NUMBER EMAIL ID

39269232

bhavin.pandya@nirmalbang.com swati.chinchkar@nirmalbang.com

39269234 39269252/53

kishorkumar.agrawal@nirmalbang.com

Reporting Structure for IGC (Investor Grievance Cell) related queries Escalations LEVEL OF ESCALATIOAN SERVICE OFFERED CONTACT POINT CONTACT NAME

Level 1

Direct Investor Complaints Investor Complaints from all Segments & all Exchanges Direct Investor Complaints Investor Complaints from all Segments & all Exchanges Replies to Direct Investor Complaints & Complaints from all Segments & all Exchanges

Executive

Bhavin Pandya

Sr. Executive

Swati Chinchkar

Final Level

Overall

Legal Head

Kishor Agrawal

stor Grievance Cell) related queries

lations LANDLINE NUMBER EMAIL ID

39269232

bhavin.pandya@nirmalbang.com

39269234

swati.chinchkar@nirmalbang.com

39269252/53

kishorkumar.agrawal@nirmalbang.com

Reporting structure for queries related to Legal cases Escalations LEVEL OF ESCALATIOAN SERVICE OFFERED CONTACT POINT CONTACT NAME

Cases to be filed for: - Arbitration - Suit - U/s 138 Cases on Hold: - Arbitration - Suit - U/s 138 Overall

Sr.Executive Executive

Swati Chinchkar Bhavin Pandya

Legal Head

Kishor Agrawal

eries related to Legal cases

ations LANDLINE NUMBER EMAIL ID

39269234/39269232

swati.chinchkar@nirmalbang.com bhavin.pandya@nirmalbang.com

39269252/53

kishorkumar.agrawal@nirmalbang.com

Reporting Structure for RMS related queries Escalations LEVEL OF ESCALATIOAN SERVICE OFFERED CONTACT NAME LANDLINE NUMBER

RMS EQUITY
Handling Limit Calls,Handling Debit followup,Survelliance Report Handling Limit Calls,Handling Debit followup,Survelliance Report Followup,Handling RMS related Queries Mailing all ageing file, shoratage file, buying closed file,nadi report,F&O shortfall and all 2nd shift amiling Overall Overall Overall Overall Nikita Rane Dhanshree Surabhi Bagwe Suyog Veena Leena Naidu Dakshata Rohit Bhosle Neha Shah Yuvraj Jadhav Raju Naik Akshay Ghag Umesh Joshi Kalpesh Solanki Kishore Agrawal Vijay Bagaria 3926-9282 3926-9241 3926-9279 3926-9280 3926-9288/9247 3926-9281 3926-9228 3926-9276 3926- 9263 3926-9294 3926-9284 3926-9284 3926-9297 39269264/62 7738380009 3926-9252/53 3926-9250/51 7738380008

Level 1

Level 2 Level 2 Level 3 Final Level

RMS F&O & Currency

Level 1 Currency Limit, Follow-up Prasanna Bhojane Shikha Gupta Jagruti Agrwal Ramesh Chinchkar Manish Patvardhan Kunal Oza F&O Limit Calls,Handling F&O Debit Rajesh Agrawal followup, F&O related queries Kishore Agrawal Vijay Bagaria 3926-9249 3926-9210 3926-9240 3926-9262 3926-9278 3926-9277/9240 3926-9260/61 7738380010 7738380009 3926-9252/53 3926-9250/51 7738380008

Level 1

Level 2 Level 3 Final Level

RMS COMMODITY
Level 1 Handling Limit Calls,Handling Debit Priti Jain followup,Survelliance Report Subhodh Followup,Handling RMS related Vipul Queries 3926-9270 3926-9268 3926-9269

Level 1

Handling Limit Calls,Handling Debit followup,Survelliance Report Followup,Handling RMS related Queries Handling Limit Calls,Handling Debit followup,Survelliance Report Followup,Handling RMS related

Rajesh Yadav
Jatin Gandhi Amit Kawde

Vaibhav Sanket Shah Dhwani chheda Sachin Sharma Vijay Bagaria

Level 3 Final Level

Overall Overall

3926-9273 3926-9271 3926-9270 3926-9272 3926-9373 3926-9270 3926-9266/67 7738380013 3926-9250/51 7738380008

RMS ADMIN
Prajakti Vinod Deepak Ashok Rohan Anil Yadav Handling Mapping,Dealer Creation, Smita Passwrod Related Queries & all admin related work & queries Kalpesh Misal 3926-9236 3926-9294 3926-9239 3926-9289 3926-9243 3926-9289 3926-9238 3926-9237
7738380011

Level 1

Level 2

Level 3 Final Level

Bharat Shetty Vijay Bagaria

3926-8090 7738380081 3926-9250/51 7738380008

ueries

EMAIL ID

nikita.rane@nirmalbang.com dhanashree.misal@nirmalbang.com surabhi.bagwe@nirmalbang.com suyog.chinchgharkar@nirmalbang.com veena.pamnani@nirmalbang.com leena.naidu@nirmalbang.com dakshata.lokhande@nirmalbang.com rohi.bhosle@nirmalbang.com neha.shah@nirmalbang.com yuvraj.jadhav@nirmalbang.com raju.naik@nirmalbang.com akshay.ghag@nirmalbang.com umesh.joshi@nirmalbang.com kalpesh.solanki@nirmalbang.com kishorekumar.agrawal@nirmalbang.com vijay.bagaria@nirmalbang.com

cy
prasanna.bhojane@nirmalbang.com shikha.gupta@nirmalbang.com jagruti.agarwal@nirmalbang.com ramesh.chinchkar@nirmalbang.com manish.patwardhan@nirmalbang.com kunal.oza@nirmalbang.com rajesh.agrawal@nirmalbang.com kishorekumar.agrawal@nirmalbang.com vijay.bagaria@nirmalbang.com

priti.jain@nirmalbang.com subodh.naik@nirmalbang.com vipul.patel@nirmalbang.com

rajesh.yadav@nirmalbang.com jatin.gandhi@nirmalbang.com amit.kawde@nirmalbang.com vaibhav.pardeshi@nirmalbang.com sanket.shah@nirmalbang.com dhwani.chheda@nirmalbang.com sachin.sharma@nirmalbang.com vijay.bagaria@nirmalbang.com

prajakti.ghag@nirmalbang.com vinod.jalvi@nirmalbang.com deepak.bhaddive@nirmalbang.com ashok.vipparthi@nirmalbang.com rohan.gangan@nirmalbang.com anil.y@nirmalbang.com smita.kaushik@nirmalbang.com kalpesh.misal@nirmalbang.com Bharat.Shetty@nirmalbang.com vijay.bagaria@nirmalbang.com

Reporting Structure for Margin Funding Escalations LEVEL OF ESCALATIOAN SERVICE OFFERED CONTACT NAME LANDLINE NUMBER

NILESH PADAVE SURESH KATKAR

New Account opening, Account opening & KYC Compliance Level 1 PRASHANT KARMALKAR SUMAN JAIN

39267508 39267505
39267505 39267505

Queries related to Margin Shortfall,Funding, Ledger Balance, Holding & accounts AJIT KAMBLE

PRASAD TAMBE VIKAS DHOKRE

39267562 39267562 39267506 39267507 39267550 39267506 39267503/7504

JALINDER SHINDE PARUL SETHI

All queries related to inward and outward of shares MILESH SAHAL Level 2 Overall

REENA SHARDA

g EMAIL ID

nilesh.padave@nirmalbang.com suresh.katkar@nirmalbang.com prashant.karmalkar@nirmalbang.com

prasad.tambe@nirmalbang.com vikas.dhokare@nirmalbang.com ajit.kamble@nirmalbang.com jalinder.shinde@nirmalbang.com parul.sethi@nirmalbang.com milesh.sahal@nirmalbang.com reena.sharda@nirmalbang.com

Reporting Structure for Business development related queries Escalations LEVEL OF ESCALATIOAN SERVICE OFFERED CONTACT NAME LANDLINE NUMBER

Business Development-Sales
Namrata Jadhav Ruchika Bhatt Rutika Lokhande Anand Lakhate Kashyap Thakkar Pranay Shroff Rupali Thakkar Sameer Ashar Gaurav Mohta Dharmesh Patel (GUJ) Business Development Acquisition Rajiv Kapadia Deepak Agarwal Shashikanth Jadhav Ashwini Palav Nitin Dokhe Yogita Patil Bhausaheb Kangane Nilesh Sonawane Deepak Agarwal 022-39268148 022-39268149 022-39268148/44 022-39268155 022-39268142 022-39268144 022-39268147 022-39268115 022-39268095 9376126075 022-39268222/ 02239268221 022-39268086/87 022-39268153 022-39268109 022-39268152 022-39268154 022-39268126 022-39268096 022-39268086/87

Level-1

Level-2 Level -3

Level-1

Final Level

Business Development - Servicing

Pre Opening Support & Services Franchisee Activation - (Equity/Commodity & Currency) Sub-broker & AP Documentation Shailesh Gupta (Mumbai & HO Region) 022-39269711 Namrata Pawar (Mumbai022-39269739 & HO Region) and Activation/Branch Code Generation/ODIN ID Sapana Katalkar (RK 022-39269717 Documentation Team) Hemant Bane (Kerala 022-39269716 Region) Vinaya Nalawade (Pune, ROM region) 022-39269718 Priti Kamble 022-39269719 (Karnataka/TamilNadu/ Andhra Pradesh Region)

Nachiket Berde (Gujarat Region) 022-39269720 Krupali Gor (MP & 022-39269712 Chhattisgarh Region) Vishal Purohit 022-39269722 (Rajasthan Region) Umesh Giri (East022-39269713 Kolkata & Patna Region) Shreyash Sonawale 022-39269721 (Ludhiana & Delhi, Kanpur Region) Akshay Narkar (East022-39269723 Kolkata & Patna Region) SCR Code Generation /Remisier Vandana Singi Regn & CTCL MIS NSE/BSE Subbroker & BSE AP Registration & co-ordination with Exchange NSE Authorised Person Registration & co-ordination with Exchange Withdrawal & Cancellation 022-39269715

Franchisee Registration - Equity Heena Raghani 022-39269729 Shraddha Ambokar Sharmila Shetty Pooja Redkar Prashant Dalvi 022-39269730 022-39269725 022-39269726 022-39269724

Level - 1

Franchisee Registration - Commodity & Currency MCX/NCDEX/NSEL Registration, Nilesh Kadam 022-39269731 submission & co-ordination with Poonam Banerjee 022-39269732 Currency Registration, submission & co-ordination with Sharmila Shetty 022-39269725 exchange Post Servicing Inward MIS & Registration for Pradeep Sonawane 022-39269733 NCFM/BCSM certification 022-39269736 Welcome letters to Franchisee Shreyansh Shah Email ID/Visiting Cards & Flex Banners,NSE/BSE Do & Donts with NBSPL certificates NB Online Test Overall Post Servicing Query Handling & Chat id /ODIN & Hawkeye Installn/FALCON North, MP & Chattisgarh South Zone West Zone Rashmi Rani 022-39269734

Vikas Jadhav Ranavikram Singh

022-39269797 022-39269735

Namrata Parab Preethy Rajan Sheetal Barai

Franchisee Servicing Desk 022-39269745 022-39269743 022-39269742

West Zone West Zone East Zone & Rajasthan Level - 2 Final Level

Silvy Fernandes Minal Pandya Namrata Parab Sandeep Agrawal Deepak Agarwal

022-39269741 022-39269740 022-39269745 022-39269710 022-39268086/87

ated queries EMAIL ID

namrata.jadhav@nirmalbang.com ruchika.bhatt@nirmalbang.com rutika.lokhande@nirmalbang.com anand.lakhate@nirmalbang.com kashyap.thakkar@nirmalbang.com pranay.shroff@nirmalbang.com rupali.thakkar@nirmalbang.com sameer.ashar@nirmalbang.com gaurav.mohata@nirmalbang.com dharmesh.patel@nirmalbang.com rajiv.kapadia@nirmalbang.com deepak.agarwal@nirmalbang.com shashikant.jadhav@nirmalbang.com ashwini.palav@nirmalbang.com nitin.dokhe@nirmalbang.com yogita.patil@nirmalbang.com bhausaheb.kangane@nirmalbang.com nilesh.sonawane@nirmalbang.com deepak.agarwal@nirmalbang.com

odity & Currency) shailesh.gupta@nirmalbang.com namrata.pawar@nirmalbang.com sapana.katalkar@nirmalbang.com hemant.bane@nirmalbang.com vinaya.nalawade@nirmalbang.com priti.kamble@nirmalbang.com

nachiket.berde@nirmalbang.com krupali.gor@nirmalbang.com vishal.purohit@nirmalbang.com umesh.giri@nirmalbang.com

shreyash.sonawale@nirmalbang.com

akshay.narkar@nirmalbang.com

vandana.singi@nirmalbang.com

quity heena.raghani@nirmalbang.com shraddha.ambokar@nirmalbang.com sharmila.shetty@nirmalbang.com pooja.redkar@nirmalbang.com prashant.dalvi@nirmalbang.com

ty & Currency nilesh.kadam@nirmalbang.com poonam.banerjee@nirmalbang.com sharmila.shetty@nirmalbang.com

sonawane.pradeep@nirmalbang.com shreyansh.shah@nirmalbang.com rashmi.rani@nirmalbang.com

vikasp.jadhav@nirmalbang.com ranavikram.singh@nirmalbang.com

esk namrata.parab@nirmalbang.com preethyk.rajan@nirmalbang.com sheetal.barai@nirmalbang.com

silvy.fernandes@nirmalbang.com minal.pandya@nirmalbang.com namrata.parab@nirmalbang.com sandeep.agrawal@nirmalbang.com deepak.agarwal@nirmalbang.com

Reporting Structure for Beyond Market Escalations LEVEL OF ESCALATIOAN SERVICE OFFERED CONTACT NAME LANDLINE NUMBER

Any kind of queries related to the Magazine or Event - Beyond Market Any kind of queries related to artwork pertaining to Beyond Market Any kind of language related queries Any queries related to logistics for Beyond Market magazine

Tushita Nigam

39268047

Sachin Kamble

39268048

Kiran Uchil Savio Pashana

39268049 39268131

EMAIL ID

tushita.nigam@nirmalbang.com

sachin.kamble@nirmalbang.com

kiran.uchil@nirmalbang.com savio.pashana@nirmalbang.com

Reporting Structure for Distribution Department related queries

Escalations LEVEL OF ESCALATIOAN SERVICE OFFERED CONTACT NAME LANDLINE NUMBER

Investor Statement for MF User Ids & Passwords for MF Web application Investors AUM, FD Sub-broker registration Level 1 IPO Brokerage query IPO application Form filling, bidding & form distribution&Information about forthcoming IPOs Forms distribution Back office Entries In General Insurance Back office issues pertaining to Mutual Fund and FDs & Brokerage Payouts Information pertaining to Mutual Fund and FDs.Mutual Funds Research & Level 2 Back Office Isses Related to IPO Back office issues & Entries pertaining to Life Insurance Back office issues pertaining to General Insurance Level 3 Overall Back Office Co-ordination

Vaishali Raghav

39269147

Rupesh Mohite

39269141

Ratnadeep Jagtap / Rupesh Mohite

39269139/41

Sneha Parab Monika Bafna / Tejas Lilakar Ratnadeep Jagtap Jyothi Dhakwal Prashant Parkar Monika Bafna

39269145

39269125/9158

39269139 39269158 39269144 39269125

Final Level

Overall

Anish Arora

39269254/55

lated queries
EMAIL ID

vaishali.raghav@nirmalbang.com , mfoperations@nirmalbang.com

rupesh.mohite@nirmalbang.com

ratnadeep.jagtap@nirmalbang.com rupesh.mohite@nirmalbang.com, ipoops@nirmalbang.com

sneha.parab@nirmalbang,com monika.bafna@nirmalbang.com tejas.lilakar@nirmalbang.com ipoops@nirmalbang.com insuranceops@nirmalbang.com Jyothi.dhakwal@nirmalbang.com prashant.parkar@nirmalbang.com, insuranceops@nirmalbang.com monika.bafna@nirmalbang.com

anish.arora@nirmalbang.com

Reporting Structure for NBIT related issues Escalations

LEVEL OF ESCALATIOAN SERVICE OFFERED CONTACT NAME LANDLINE NUMBER

IT Customer Support for External Clients

Level 1 ODIN (Technical & Functional Issues) LD, Hawkeye & Falcon Connectivity & Network Issues Level 2 Vijay Sawant

022 39268300

022 39269138 7738380195

IT Service Desk For Internal Staff

Level 1

IT Related Escalation HO & Branch New Machine, Mail, Antivirus, workstation, NBchat, os,sw installation etc. Mangesh Jadhav

022 39269200

Level 2

7738068188

IT SMS and Web Site Support Level 1 Level 2 Web site update / SMS No Blocking / Stopping Add New No's etc. 022 39269151 022 39269309 7738380082 IT Communication Support Ajith N K 022 39269077 Telecommunication Queries Level 2 Level 3 Level 4 Overall Overall Subhash Maurya Sachin Pillay A H Dhinakar 022 39269078 7738380032 022 39268039 022 39268016

Level 1

ues

EMAIL ID

nbit@nirmalbang.com

vijay.sawant@nirmalbang.com

it-servicedesk@nirmalbang.com

mangesh.jadhav@nirmalbang.com

sms@nirmalbang.com ajith.nk@nirmalbang.com nbitcommunication@nirmalbang.com subhash.maurya@nirmalbang.com sachin.pillay@nirmalbang.com dhinakar.h@nirmalbang.com