Revision no: Rev.00 , 10.09.

2012

Title : QA Audit of Supplier/Subcontractor and his facilities

Page 1 of 14 Date: 07.10.2012 Auditors Signature: Project / Package:

Audited unit: HIDADA LTD. JEDDAH/KSA Tel: 0 503 964 609 (Wael Hassan) No. Questions Requirements / Reference

Comments / Results

FAC SYSTEM AUDIT ISO 9001:2008 Ques. 4 QUALITY MANAGEMENT SYSTEM 4.1 General requirements 1 Is the Quality system approved by the Review of Certificate Accreditation Bodies such as LRQA,BV,DNV Ref. Org. Chart etc.? Review of Quality Manual Does the Org. Chart exist for QA/QC? Scope of the quality Who does the Head/Manager of QA/QC management system Department report to? What activities are under and ouside the scope? (e.g. is the design work under the Is there any written Quality Manual prepared? scope of works? ) Documented procedures or given references and Description of the interaction between processes 4.2 Documentation requirements 4.2.1 General

Subcontractors 116521441.doc

Revision no: Rev.00 , 10.09.2012

Title : QA Audit of Supplier/Subcontractor and his facilities

Page 2 of 14 Date: 07.10.2012 Auditors Signature: Project / Package:

Audited unit: HIDADA LTD. JEDDAH/KSA Tel: 0 503 964 609 (Wael Hassan) No. 2 Questions Requirements / Reference

Comments / Results

How is the quality management system Mandatory Quality Procedures: documented? Are the .... Document Control Quality policy and quality Internal audit objectives determined? Control of nonconforming Documented procedures product established? Corrective action Is there any Index Available Preventive action for the Quality Procedures? QC Inspection/Test Forms Are the records required for the Quality Control implemented? 4.2.3 Control of documents(DC System) Required procedure Is there a procedure Approval of the documents established for the Control prior to release and of the documents? Any Distribution to the responsible index prepared for personnel. (Distribution documents of Internal and Matrix) External origin ? Ensure that external documents are identified and Is the control of documents their distribution controlled performed? Prevent unintended use of obsolete documents and to apply suitable identification to them if they are retained 5 MANAGEMENT RESPONSIBILITY 5.1 Management commitment Check that the commitment of the Check if the management

Subcontractors 116521441.doc

Revision no: Rev.00 , 10.09.2012

Title : QA Audit of Supplier/Subcontractor and his facilities

Page 3 of 14 Date: 07.10.2012 Auditors Signature: Project / Package:

Audited unit: HIDADA LTD. JEDDAH/KSA Tel: 0 503 964 609 (Wael Hassan) No. Questions Management for QMS is in place? Requirements / Reference review meetings Have been held And if available, review of these minutes of meetings. Check if the Meetings that have been held both internally and as an external, with TAL JV.

Comments / Results

5.2 Client focus How does the management ensure that the clients requirements are determined and met?

Review of Client/Clients requirements under the shed light of specifications, Work Instructions,Referenced Standards etc. How does the subcontractor manage the complaints and NCRs issued by TAL JV?(if applicable)

5.4 Planning 5.4.1 Quality objectives How does top management ensure that the quality objectives, including those needed to meet product requirements, are established at relevant functions and levels within the subcontractor? 5.4.2 Quality management system planning Do the Quality Plans (ITPs) prepared to cover Review of ITP index of variable works .(if all manufacturing/fabrication works as per it existing) has stated in the contract ? Pls. refer to the Q.15 for the review and

Subcontractors 116521441.doc

Revision no: Rev.00 , 10.09.2012

Title : QA Audit of Supplier/Subcontractor and his facilities

Page 4 of 14 Date: 07.10.2012 Auditors Signature: Project / Package:

Audited unit: HIDADA LTD. JEDDAH/KSA Tel: 0 503 964 609 (Wael Hassan) No. Questions
Not: ITP, Projenin balangcnda onayl i programna bal olarak, belirli bir malzeme, hizmet, szleme veya proje ile ilgili zel kalite uygulamalarn, kritik operasyon ve rn zelliklerini, kalite muayene ve deney noktalarn, deney ve muayenelerin sklklarn, lme yntemlerini, sorumlu sreleri, kaynaklar ve faaliyet sralarn, sorumlular belirlemek amacyla yaplmaldr.

Requirements / Reference sampling of ITP prepared.

Comments / Results

10

5.5 Responsibility, authority and communication 5.5.1 Responsibility and authority How does the management ensures that the responsibilities and authorities are defined and communicated within the subcontractor? 5.5.3 Internal communication How does subcontractors management ensure that appropriate communication processes are established within the subcontractor and that communication take place regarding the effectiveness of the quality management system 5.6 Management review 5.6.1 General How does the management review the subcontractors quality management system at planned intervals to ensure its continuing suitability, adequacy and effectiveness? (Management Review Meetings)

Task Management, Job Descriptions

Are the Job Descriptions prepared and ready for the Key Personnel and other Main Staff exist in the organization? Sampling of Internal Communications tools and methods for ensuring the effectiveness of the QMS. (such as Brochures,Bulletins, Announcements, Internal Network,Meeting etc.)

Are the opportunities for improvement assessed? What intervals are these meetings carried on? Are the need for changes of

Subcontractors 116521441.doc

Revision no: Rev.00 , 10.09.2012

Title : QA Audit of Supplier/Subcontractor and his facilities

Page 5 of 14 Date: 07.10.2012 Auditors Signature: Project / Package:

Audited unit: HIDADA LTD. JEDDAH/KSA Tel: 0 503 964 609 (Wael Hassan) No. Questions Requirements / Reference the system, including quality policy and quality objectives assessed? 11 5.6.3 Review output Which decisions and actions are the outputs of the management review meetings? (if applicable) Improvement of the effectiveness of the quality management system and its processes Improvement of product related to client requirements Resource needs Outputs of Management Review Meetings(MoM,notifications etc.)

Comments / Results

12

6. RESOURCE MANAGEMENT 6.1 Provision of resource How does the subcontractor determine and provide resources needed as per Contract? (Extracted from Contract Deliverables Such as the requirements of personnel, tools, equipment, laboratory etc. for the execution of works )

To implement and maintain the quality management system and continious improvement and its effectiveness. To enhance client satisfaction by meeting client requirements (We can use as a reference the Clients Requirements given in the

Subcontractors 116521441.doc

Revision no: Rev.00 , 10.09.2012

Title : QA Audit of Supplier/Subcontractor and his facilities

Page 6 of 14 Date: 07.10.2012 Auditors Signature: Project / Package:

Audited unit: HIDADA LTD. JEDDAH/KSA Tel: 0 503 964 609 (Wael Hassan) No. Questions Requirements / Reference contract,specs,etc.) 6.2 Human Resource 6.2.1 General How is it ensured that the personnel effecting product quality are competent on the basis of appropriate education, training, skills and experience? 6.2.2 Competence, awareness and training How does the subcontractor: Determine the necessary competence for personnel performing Quality work affecting product quality? Provide training or take other actions to satisfy these needs? Maintain appropriate records of education, training, skills and experience? 7 PRODUCT REALIZATION 7.1 Planning of product realization Is there an ITP established for the specific works undertaken ? What are the planned and developed processes for product realization with respect to:

Comments / Results

13

Review of Quality Personnels Qualification and Training Records. The determination of Training needs of personnel. Check if the Performance Management of the personnel has been maintained.

14

15

Subcontractors 116521441.doc

Revision no: Rev.00 , 10.09.2012

Title : QA Audit of Supplier/Subcontractor and his facilities

Page 7 of 14 Date: 07.10.2012 Auditors Signature: Project / Package:

Audited unit: HIDADA LTD. JEDDAH/KSA Tel: 0 503 964 609 (Wael Hassan) No. Questions Establishment of the processes, documents and provide resources specific to the product? Required verification, validation, monitoring, inspection and test activities specific to the product and the criteria for product acceptance? Records needed to provide evidence that the realization processes and resulting product meet requirements? 7.2 Client-related process 7.2.1 Determination of the requirements related to the product processes (Where practicle , Sampling the Subcontractors Method Statements, Material Data Sheets under use) Requirements / Reference -Review of ITPs,Test schedules,The required tests and controls according to type of production. -Sampling of an ITP in accordance with the related reference docs. Such as specs. Standards,codes etc. -Sampling the inspection reports,test reports, check lists of Quality works.

Comments / Results

16

The output of this planning shall be in a form of suitable for the subcontractors method of operations i.e. the quality plan Specific requirements could be in accordance with ISO 10005 : 2005 that provides guidelines for the development, review, acceptance, application and revision of quality plans. Below are the content of Quality Plan;

Subcontractors 116521441.doc

Revision no: Rev.00 , 10.09.2012

Title : QA Audit of Supplier/Subcontractor and his facilities

Page 8 of 14 Date: 07.10.2012 Auditors Signature: Project / Package:

Audited unit: HIDADA LTD. JEDDAH/KSA Tel: 0 503 964 609 (Wael Hassan) No. Questions Requirements / Reference inspection & test plans ,Inspection and test records. 7.2.2 Review of requirements related to the product -Check if the Clients Specification exists related to the product that are planned to manufacture.

Comments / Results

17

The resources / references of product realisation related with the work undertaken and the Clients instructions, terms and conditions. (Such as contract,specification, related standards, legal/local regulatory requirements etc.) What are the subcontractors methods and tools for the Client relations? How they manage, respond,act and verify the NCRs, findings and observations. Check if the records available.

18

7.2.3 Client communication How does the subcontractor determine and implement the effective arrangements of communicating with client in relation to: Product information? Enquiries, contracts or order handling including amendments? Client feedback including client complaints? (Management of TAL JVs NCRs,complaints,instruction s if exists) 7.3 Design and development 7.3.1 Design and development planning

Design Management Procedure

Subcontractors 116521441.doc

Revision no: Rev.00 , 10.09.2012

Title : QA Audit of Supplier/Subcontractor and his facilities

Page 9 of 14 Date: 07.10.2012 Auditors Signature: Project / Package:

Audited unit: HIDADA LTD. JEDDAH/KSA Tel: 0 503 964 609 (Wael Hassan) No. 19 Questions Is the Design work exist responsibility of Subcontractor? under the Requirements / Reference

Comments / Results

20 21

22

If Yes; Is there any Design Procedure issued? How has the subcontractor determined: The design and development stages? The review, verification and validation that is appropriate to each stage? The responsibilities and authorities for design and development? 7.4 Purchasing 7.4.1 Purchasing process Does the Purchasing(Procurement) procedure exist? How does the subcontractor evaluate and select suppliers?(prebid-prequalification of vendors/suppliers) How they approve the supplier? 7.4.2 Purchasing information How is the purchasing information describing the product to be purchased with respect to: Requirements for approval of product, procedures,

Required to check the Procedure

Note:The type and extent of evaluation applied to the supplier and the purchased product shall be dependent on the effect on the product realization or final product. -Sampling of Purchase Order form. Check if the appropriate information given for the product.

Subcontractors 116521441.doc

Revision no: Rev.00 , 10.09.2012

Title : QA Audit of Supplier/Subcontractor and his facilities

Page 10 of 14 Date: 07.10.2012 Auditors Signature: Project / Package:

Audited unit: HIDADA LTD. JEDDAH/KSA Tel: 0 503 964 609 (Wael Hassan) No. Questions processes and equipment 7.4.3 Verification of purchased product How does the subcontractor ensure that the purchased product meets specified purchase requirements? Check the Warehouse management. Check how the material /equipment verification maintained? Requirements / Reference

Comments / Results

23

The subcontractor shall ensure the adequacy of specified purchase requirements prior to their communication to the supplier. Ref. to Related procedure. Check if any procedure exist for the material receiving,handling and preservation.

24

7.6 Control of monitoring and measuring Check if the Calibration Procedure exist? devices Are the measuring equipments: Records of the results shall Calibrated and verified at be recorded. specified intervals or prior to The ability of computer use? software to satisfy the Check if the company whom intended monitoring and has performed the calibration measuring application shall works, bear the accreditation be confirmed. from an international organization or local authorities? Are the equipments adjusted or re-adjusted as necessary( if applicable)?

Subcontractors 116521441.doc

Revision no: Rev.00 , 10.09.2012

Title : QA Audit of Supplier/Subcontractor and his facilities

Page 11 of 14 Date: 07.10.2012 Auditors Signature: Project / Package:

Audited unit: HIDADA LTD. JEDDAH/KSA Tel: 0 503 964 609 (Wael Hassan) No. Questions Requirements / Reference

Comments / Results

Identified to enable the calibration status to be determined? Are the Calibration plans, Calibration logs of measuring equipment maintained? How does the subcontractor assess and record Tracking and monitoring of test results. Test the validity of previous measuring results when matrix, indexes,useful follow ups of the tests. the equipment is found not to conform to requirements? 8 MEASUREMENT, ANALYSIS AND IMPROVEMENT 8.2 Monitoring and measurement 25 8.2.1 Client satisfaction Is there a Client Satisfaction Survey done up to date? How does the subcontractor monitor the information relating to the client perception as to whether the subcontractor has met client requirements? 8.2.2 Internal audit Check if the Internal audit plan and audit schedule exists? Does the subcontractor conduct internal audits? Client satisfaction surveys,client data on delivered product quality, user opinion surveys, compliments. This shall include determination of applicable methods, including statistical techniques, and the extent of their use. Internal Audits that may performed, the statistics of defect rate(s), masurement of product compliance with the specs. and standards. The methods for obtaining and using this information shall be determined. Check if any audit report

26

Subcontractors 116521441.doc

Revision no: Rev.00 , 10.09.2012

Title : QA Audit of Supplier/Subcontractor and his facilities

Page 12 of 14 Date: 07.10.2012 Auditors Signature: Project / Package:

Audited unit: HIDADA LTD. JEDDAH/KSA Tel: 0 503 964 609 (Wael Hassan) No. Questions (if yes)At what intervals does this audits being conduct? Requirements / Reference exist. Check if any finding, observation and improvement opportunity exist for the audit performed.

Comments / Results

27

8.3 Control of nonconforming product Required to see the related procedure How does the subcontractor ensure that the Key features: product conforms the clients requirements ? Evidence of conformity with Is there any procedure to the acceptance criteria shall manage the non-conforming be maintained. products? Records shall indicate the What are the actions to person(s) authorizing the eliminate the detected release of the product. nonconformity? Reviewing nonconformities Authorization of its use, (including client complaints) release or acceptance under Determining the Root Causes concession by a relevant of nonconformities authority or the client? Evaluating the need for actions to ensure that nonconformities do not recur Determining and implementing action needed Records of the results of action taken Reviewing of corrective actions taken.

Subcontractors 116521441.doc

Revision no: Rev.00 , 10.09.2012

Title : QA Audit of Supplier/Subcontractor and his facilities

Page 13 of 14 Date: 07.10.2012 Auditors Signature: Project / Package:

Audited unit: HIDADA LTD. JEDDAH/KSA Tel: 0 503 964 609 (Wael Hassan) No. Questions 8.4 Analysis of data How does the subcontractor determine, collect and analyse appropriate data to demonstrate the suitability and effectiveness of the quality management system and to evaluate where continual improvement of the effectiveness of the quality management system can be made. 8.5 Improvement 8.5.1 Continual improvement Requirements / Reference

Comments / Results

28

Records of the nature of nonconformities and any subsequent actions taken, including concessions obtained and shall be maintained. When a nonconforming product is corrected, it shall be subjected to the re-verification for demonstrate the conformity of the requirements. The analysis of data shall provide information relating to: Client satisfaction Conformity to product requirements Characteristics and trends of process and products including opportunities for preventive actions Statistical data Required to see the related procedure Key features: Quality Manual Audits(Internal/External) Clients inspections reports NCRs CARs

29

30

8.5.2 Corrective action -Is there a procedure for Corrective Actions issued? -Sampling a Corrective action report.(if exists) -Are the Evaluation of the Root Causes of Non conformities exist? -Sampling of What precautions have been implemented up to date to Prevent the non-

Subcontractors 116521441.doc

Revision no: Rev.00 , 10.09.2012

Title : QA Audit of Supplier/Subcontractor and his facilities

Page 14 of 14 Date: 07.10.2012 Auditors Signature: Project / Package:

Audited unit: HIDADA LTD. JEDDAH/KSA Tel: 0 503 964 609 (Wael Hassan) No. Questions Requirements / Reference

Comments / Results

31

conformances have been found? 8.5.3 Preventive action Required to see the related procedure -How does the subcontractor determine the Evaluating the need for action to eliminate the causes of potential actions to ensure that nonconformities in order to prevent their nonconformities do not recur. occurrence?(review the procedure if exists) Determining and -Sampling the Preventive Action reports. implementing action needed Records of the results of action taken Reviewing corrective action taken

Subcontractors 116521441.doc