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Good header for ITIL messages New Subject Body New Px Incident xxxxx created Loged Date and

Time sssss

Resolved Px incident is resolved Logged Date and Time rrrrr

Subject Body

New Px Incident xxxxx created Loged Date and Time sssss

Px incident is resolved Logged Date and Time rrrrr

Subject Body

New Px Incident xxxxx created Loged Date and Time sssss

Px incident is resolved Logged Date and Time rrrrr

+ cancelled

Subject Body

New Px Incident xxxxx created Loged Date and Time sssss

Px incident is resolved Logged Date and Time rrrrr

+ cancelled

Assigned Subject Body Px Incident has been assigned to you Logged Date and Time sssss User info (name, title, location, phone, email) Assigned to : (i.e: name of assignee) Owner (i.e : helpdesk who assigned

Subject Body

Px Incident has been assigned to you Logged Date and Time sssss User info (name, title, location, phone, email) Assigned to : (i.e: name of assignee) Owner (i.e : helpdesk who assigned

Subject Body

Px Incident has been assigned to you Logged Date and Time sssss User info (name, title, location, phone, email) Assigned to : (i.e: name of assignee) Owner (i.e : helpdesk who assigned

Subject Body

Px Incident has been assigned to you Logged Date and Time sssss User info (name, title, location, phone, email) Assigned to : (i.e: name of assignee) Owner (i.e : helpdesk who assigned