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IT Operations & Infrastructure People Awareness Wallpapers, Screensavers & Mailers to be rolled out by 20th Aug-2013 Awareness on User

id Process and Security Incident Management Process by 30th Aug-2013 Function specific Awareness training for Quality, Sales, Network Services, Admin (i) Customize collateral, (ii) Communicate InfoSec Microsite - freeze specs and start work

Process

Security Incdent Management Process - (i) finalize process, (ii) Communication to stakeholders (outsourcer's IT tower leads , local IT heads, IT vertical heads, function heads etc), (iii) Training for implementors and people immediately impacted User-Id Management Process - (i) finalize process, (ii) automation rollout (iii) Communication to stakeholders (outsourcer's IT tower leads , local IT heads, IT vertical heads, function heads etc), (iii) Training for implementors and people immediately impacted Role validations and recertifications Audit of Infrastructure Servers - DNS, Exchange, Proxy, Websense, Audit of Call Centers - IT Security Processes VA Process - (i) automation tool stabilization, (ii) report on coverage of entire Infra (approx xxx servers & yyy network devices), (iii) review of VA report and fix closure plans Healthcheck Process for xxx devices (adherence to techspecs) - (i) report on coverage of the above, (ii) review of issues and fix closure plans

Technology

Applications

Enhance Automation for Application Ids access request approval Application Id and Databse ID cleanup in next 20 applications

Application 1 Security Testing Application 2 Security Testing Application 3 Security Testing Application 4 Security Testing ISMS Security Patch Rollout Critical App specific Security Patch Rollout

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