" ".

, .

 v.1.0
a
-E-business Mobile Training - use of mobile Performance
Support System for acquiring e-business management skills,
a (LLP) .
- Mobile Performance
Support System for Vocational Education and Training

:
Nowoczesna Firma S.A. (NF) - ,
(PU) , ,
Management Observatory Fundation (FOZ) ., ,
National Distance Education University (UNED), ,
:
Piotr Maczuga (NF)
Micha Plewczyski (NF)
Nevena Mileva (PU)
Dimitar Tokmakov (PU)
Agnieszka witecka (FOZ)
Krzysztof Zieliski (FOZ)
Elio San Cristbal Ruiz (UNED)
Manuel Castro (UNED)

ISBN: 978-83-936582-0-6

2012
E-business Mobile Training - use of mobile Performance Support System for acquiring ebusiness management skills
www.mtraining.eu

:
................................................................................................................................................. 3
. ........3
.........................3
/ .............................................................................5
, ...................................................................................9
.................................................................................................................12
............................................................................................................................................14
.................................................................................15
...................................................................................... 18
..........................................................................18
? .....................................................................................................20
.....................................................................22
.............................................................................................................22
.........................................................................................................................24
.......................................................................................................................25
, ...........................................................................28
....................................................................................32
....................................................................33
............................................................ 34
.......................................................................................34
.34
..................................................................................................................39
.............................................................................................40
.................................................................. 43
..............................................................................................43
/ ...........................................................................................................................................47
....................................................................................................................53
................................................................ 59
............................................................................................................................................................59
.................................................................... 73

 ...........................................................................................................73
.................................................................................................................75
.................................................................................................................................91
..................................................................................95
.............................................................................................................. 99
....................................................................99


.

-
. (ITU, 2011),
5,9 . 87%,
79% (ITU,2011).
45% ,
(ITU. 2011).
,
, ,
( ., 2010).
,
. , , , ,

.
-
, ,
. Cube Labs (Cube Labs, 2012)
2012. 397.1 , (91%) (44%).
, ,
, , , , ,
.
, -
Apple Android, - Blackberry.
, Blackberry
, Android , Apple
(Cube Labs, 2012).

(Cube Labs, 2012), -
(86%), (80%), (80%), (75%),
(73%), (71%), (63%),
(59%), ( ) (51%).
, ,
, .
,
.
(MeeFeedia,2010), iPad 3
, , 4
5 iPhone .

. ,
.

 ( ,
)
,
; ,

( ., 2010).
(LMS),
,
.

,
. [, 2004]
,
.
(ICT), (, ,
, (PDA), )
(GSM, WiFi, Bluetooth ..), (
., 2010).

- (, 2005)
: (, 2003).

( ., 2010).
(, 2005) ( 1):

, (, 2004);
. .
:
/ .
.

SCORM ( ).

: -, - .
: ,
.
/ . ,

, .

 1. (, 2005).

.
:
1.
2.
3. /
4.
5.
- ,
.
- .
.

1.

2.

3.

4.

5.

, : , 2011

 , -
1
. -,
2,3,4 5.

.

( , )
, .
/
,

: 1. : ?
? , 2011, ;
2. http://learningcircuits.blogspot.com/2012/02/whats-different-about-mobile-learning.html;
3. . ,

http://www.xyleme.com/podcasts/archives/7

, ,
, .
,
.
,
.
,

.

.
, ..

.
, .

, , ,
:

,
,
.
.
, -
.


, -.
, .
, .
, .

.
,
. , ,
.

.

,

, ,
, . -
:

( )

, SMS
, .
MP3 ,
(Bluetooth, infrared),
. feature phones /
/
.

(PDAs) ( palmtop //
)
.
,
(, 2011).
: (
feature phones),
, ,
, .
,
. ,
,
, .
QWERTY ,
(). (, 2011).

E-Book readers ( ) ( e-book

-) ,
.

, - , .
,
/ .
.

 : / ,
. , - ,
, -
. , ,
, .

: ,
. ,
,
(, Flash
), ( GPS )
. ,
.

( iPods MP3 ):
, , ..
,
, - ,
DVD .

, ,
.

(, 2012),
.

( )

, .

, .

, .

, , ,

10

 .
GPS

, , .
GPS .

Bluetooth

Bluetooth.

, .

(RFID)

RFID. (4
) ,
, RFID
.

,
.

, .

: , ,
, .

,
.

, , .

()

()

, WiFi, EDGE, 3G
.

11

, .

--

.
: ,
, pH, , O2, CO2, , , ,
.

(, 2012)
, .

, ,
(), GPS , .
.
- :
Android Google ( )
iOS Apple ( , )
Blackberry OS RIM ( , )
Symbian Nokia Accenture ( )
Bada Samsung ( , )
Windows Phone Microsoft ( , )

12

 ( )

: Wikipedia
- - :

iOS

HTML,
HTML5,


Flash

.
.
.

Apple - Apple App Store,

(
).

Android

HTML, HTML5 (

),

Flash, Android

Java,
Google
apps.
.

,

.

13


,
. -
,
- .
, ,
,
(, Flash
iOS).

StatCounter

2012

2012

2011

2011

2011

2011

2011

2011

2011

2011

2011

2011

9 2011 2012

: StatCounter

14



:
.
,
.
: ,
( ., 2009).
, .

SDK ( ),
( ., 2009) .
, ,
, SDK (
). ,
3D , , , ,
Bluetooth, ,

,
( ., 2009).
.
. Web 2.0
Cloud computing ( ),
.
, .
( ., 2009):
1.

.

. , ,
, ,
- . , ,
.

2.

.
.
,
.

3.

(plug-ins).
, Java applets, Adobe Flash Microsoft Silverlight.

15

 ,
.
2

.

,

-

,

.
- -

()
,
HTML5/CSS3,

,

,



,



web URL;


,

-


.
-

, ,

-,

/ ,


.

/
,


(
)

;
,


: ,

: http://www.upsidelearning.com/blog/index.php/2010/07/13/mobile-learning-considerations-nativeapps-or-web-apps/, http://bottomlineperformance.com/wpcontent/uploads/2012/05/BottomLinePerformance_mLearningBrief_20110802.pdf

16

 ,
. HTML5
. ,
, ,
. ,
. HTML,
, -
,
.
,
(- , -,
, -) -
HTML5/CSS3 JavaScript.
, HTLM5 ,
( ., 2009). :

YouTube Google Maps,

HTML5. YouTube HTML5 Flash,
. Google Maps
HTML5, ,
. , (
., 2009).
,
. , iPhones
Android , Windows Mobile,
( ., 2009).

17


- ,
.

, .
. ,
. ,
.
.
. .
.

WiFi. , -
, -, 100 - 1
MIT 1965. , UI ( ), GPS
, , WiFi, CPU GPU, 3D
.
, ,
, .
.

, -
. , -
. , , : ,
.
-,

. ,
,
. ,
, .

,

- . ,
(..
) (
).

18


-,

-
. , ,
.
, , . ,
, (, 2007).
, ,
, , , 3 iPods.

,
() (- , 2005). ,
,
(, 2005).
, - .
- MOBIlearn
():

...
, ,

,

.

, ,

. ,

. ,

,
( ., 2005).

, ,
, , ,

19

 ?
- . - -.
, . -
- -. -

.

- - -.
, . -
. .
,
, .

. . ,
,
.
-,
.

, - -
,
. , ,
.
,
-. ,
.

. - -,
.
, -
,
.

, .
. .
- .
.

20

. .
.

(, 2012) :

.

, , ,
,
.
.
, .
, , , .

, :
,
, .
,
, . , ,
, , 27- ,
.
. -
Pod ,
, -,
-.
, ,
,
: ,
,
.

-
,
( -, 2007).

. , ,
,
.
,

.

21


() ()
/.
,
, , ,
.
, , .

. ,

,
.
, , , , .. -,

.

,
(, 2000)
.
,
/.

1: SMS . - SMS
,
. (
) :
, SMS .
, ,
. ,
, .
SMS,
. SMS
, SMS .

2: .
5-6 ,
, ,

22

 , .
, 160 ( ) SMS
,
SMS
.
, , ,
. SMS
.

3: .
.
Microsoft Reader Works
.
-
.
,

.

,

. , :

,
, .
,


, ,
.
(
).

4: ,
. ,
.
,
, , . Mediascapes QR
.

Mediascapes , ,
, .
,
GPS ,
. mediascape ,

23

 ,
. Mediascape

.
. ,
.

QR
. QR ,
. QR ,
. ,
, . QR
, .

.
, , ,
, . ,
. ,
.

.
.

. .
, , ..

,
,
. ,
. , -,
.
. ,
. .

(, 2009) ,
.
:

24

 , .
, ,

( , 2007).
- .
-
.
-,
, ,
(, , 2002), (, 2005).

,
(, 2005).
.
.


(, , 2005)
-, -, - - [, 2002].
, . ,
,
(, 2010).

. ,
, .
. ,
, , .
.

(, 2011) :

. , ,
, . .
.
- .
-
.
.
. ,
. Samsung Galaxy III

25

 .
. , .
- , ,
. , ,
.
.
( ),
. .
. .
. ,
.
, ,
.
.
. iOS Android,
3
Symbian, RIM, Bada Windows Phone .
. , iOS Flash ,
.
.
.

.
,
. ,
.
. ,
. ,
Apple Flash.
, .
,
. .
.
,
,
. ,
( , ),
, .
,
.

2012. : Android
56.1%, iOS 22,9%, Symbian 8,6%, RIM 6,9%, Bada 2,7%, Windows Phone 1,9%, 0,9%. :
http://en.wikipedia.org/wiki/Mobile_operating_system#Market_share

26

 (, 2009) ,
, :
,
.
.
.
, ,
.
.

.

:
.

.

.

.

.

, .

,
. ,
, .
, ,
.
, , ,
,
(, 2007).
,
, (
, 2008).
,
. , ,
,
.

27

 , ,
:
.
, .

.

,
:

1.
2.
3.
4.
5.
6.

, ,
(, ,
, 2009). (
), , ,
, (, 2011).

Web 2.0 ,
. ,
Wikipedia.
,
. , .
.

, ,
.
, , ,
, , , ,
.
, . (, 2011).

28

 . ,
( 1/3, 3/8, 2/5) ,
, . ,
1/3, ,
2/3 1/3. ,
, . , ,
(, , 2009).

(
Instagram)
. ,
-- ( --),
.
, ,
.

.
, . ,
( , 2004).
, Playstation, Wii,
Xbox. , , PSP NintendoDS.
, ,
: .
.
, ,
(, 2007),
- ,
. , ,
,
(-, , - -,
2009).

AudioGene ,
,
( , 2008). , ,

.

,
.

29


(, , , 2009).

(
, ..)
.
.

(, , 2007)
,

, . ,
,
,
,
.

, ,
.
. ,
, ,
.

,
. , ,
, .
, .

, , : , , ,
..

, , (, ,
, 2009).
( -),
, ,
( , -)
( ).

30


., ( ) ,
, (,
, , 2009). , (, 2011)
RSS ( ), (,
), .

iTunes
Apple iPod ( ). ,
,
iPod, 3 4 .
, ,
. ,
, .
, ,
, ( ,
2008).

, /
.
.
- , ,
, ,
.
, . ( , 2004)
(mCALS).
.

(, )
( ).

,

, ,
.

, :

.
.
,

31

 , ,
.
,
,
.

,
, , .

,
. , ,
.
, :

( -
)
,
(, 2010)

( Wikipedia )

SMS

(, 2010)
(, 2010)

(, 2010)

32


,
.
ad-hoc , .
, , .

-

.
.

(, , 2006),
Moodle LMS (, , 2006).
Moodle ,
- .
Moodle,
. , SCORM,
Moodle
. , ,
.

,
Moodle (, 2009).
LMS ,
.
MLE Moodle ( ).

,
.
SumTotal LMS, Upside2Go (
), eXact Mobile ( eXact LCMS), Moodle
iOS, MLE Moodle.

33

( ,
), , .
,
, .. .

.
.
,
.
, , , ,
- .

,
, ,
, , , ( , 2004).


, 1993),
,
( , 2007).
,
, .

.
, .

,
. ,
.
,

. ,

34

 , -
.

,
.
,
.

.
:

:

. ,
.
.
. :
, ,
, .
.
, . , -
, .
.
, . ,
, ,
. ,
. ,
, .
,
.
, .

. , .
, ,
.
.
.

35

 , -, ,
, -.
, ,
. ,
, , ..
, .
, , .

,
.
.
, - , .
.. () (2004)
, , . , ..: .

( ., 2004) ,
:
1.
2.
3.
4.
5.

6.
7.
8.

.

.

.

, .

,
.

.

.

,
.

, 2004.
( , 2004), :

.
.
, .
- , .

36


.
, .
(, )
.
.

. , ,
, .

.

.

, .

. ,
,
.
,
. ,
, ,
.
,
.

.
, .
,
. ,
. ,
(VLE) ,
. , ,

. ,
( , 2000).

,
, .

37

 ,
.
, .

.
, .
,
. /Futurelab/
:

. ,
, - ,
,
.

, ,
- ,
. .
,
. , ,


.
, .
, .
, ,
, .
, ,
, .
, ,
, , ,
.

,
, , -

, .
- ,
, -
.

, - ,
- , .
,
.

38

: (a)

? () ,

?

,
,
. , ,
(, 1998), (, 1994), (
., 2005), (, , , 1996),
(, ), (,
2003), (, 2002),
( , 1990), ( )
() (, 2005),
, , , ,
,
, .

,
,
. .

,
, ,
( , ,
)
,
(, , ).
,
( ,
) ( )
( ).

( ).
(
).

39

 ( ,
).

( - , ,
),
(
, ,
,
).

.
(, , )
.
( ).

; ,
. .

, , .
;
, , .

, , ,
.

,

.
; . :
, ,
?
;
( ,
,
).
;
, .

.

40

 /
:

/?

: 1)
; 2) .
, ,
, ,
. ,
,
.

. ,

,
.
, , , , .. -,
.

?
, .
, :
, , , ,
, .. ,
. ,
, .

,
?
,
.
;
, , .

. , .

.
.
. ,
.
,

41

. , . -
, ()
. , (, 2004) ,
, .

: , / , ,
.
.
,
.
, .
, / ,
.
.
, , ,
. ,
, .
.

, ?
, ,
.
, ,
,
, -
. ,
,
, ,
, .

42

.
, . , . ,
, .
:

.
(, ), (, ) .
,
..
.
, .

, , .
,
, . ,
,
. , , ,
,
.
?
,
. , . ,
,
.

43

(, ,
)

,
()

(
, )

, ,
:

, ,
. ,
: , , ,
. .

. , .
, .
, . ,
, . , .

? ,
-, . ,
: , - ?
, ?

, , . ,
.
, ,
(.. ), . ,
?

(, , ,
, ?
(, , QR , )
( )

44

 , .
.

, - ,
(, ). - ,
. ,
-, - - . ,
, , , ,
, .
, ,
-
.

. ,
. ,
. , ,
.

. 900
4
. , -
GSM , .
, ,
.
, , GSM -
( ).

, .
- , -
(www, , vpn , ..)
iPAD:
GSM. , - ,
.

, .
, -
. , , SIM ,
.

http://www.cisco.com/en/US/solutions/collateral/ns341/ns525/ns537/ns705/ns827/white_paper_c11520862.html

45

 , .
,
.
.
, ,
.
, . ,
GSM (
). ,
- .
, .
: iPhone Blackberry. :

, ,
.

, .

.
.
, 14
.

- , : ,
SIM ,
. ,
, . ,
, , .

. ,
( ) .

-
.
.
.
(QR , , , ..).

.

46

/
.
, ,
, . :
. , , ,
.
-, -
.

, ,
( : ).
. .

- .
.
.
. 100 ,
: Symbian, iOS,
Windows Mobile, Android, Blackberry , .
, ,
. , Power
Point , 320x240 , . ,
, ,
. - . ,
.

?

,
. , -
.
, ( , ,
..) - .

, .
:

47

. ,

.
. ,
, ,
. .

?

,
.
. ,
, - .

, . ,
:


:

/

. ,
, , .
.

,
,
. 10 , 1 . ,
.

48

 , .
,
.
. ,
. ,
, -
Wikipedia , .
.

?
,
. .
.
.
, / .
, ,
( , ).

:
,

:

.
, .
,
.
. , .

- .
. LMS (
) - .

49

 - , , .
, , .

. ,
, .

?
,
( ),
.
. - . , ,
. ,
.

. , .
-
.
, .
.
:

:

.
.
.

.
, . -
, .
, .
,
.

, , .
.
.

50

 ?
, .
,
.
.
.
:
,
:

- .
.
, -. , ,
.
.
.

,
? . ,
.

,
.
, (
) .
( ), .
(
).

?

?
?

51

, . ,
.

- - .
. .
, .
. ,
, SIM
. , .

?
-
.
, /,
(), .
( GSM ), .
.
,
( ).

:
( GSM )
:

52




, 3D.
.
. .

.
, ,
, .

320x240 , - 1280x800.
77 . .
,
.

.
, mp4 ( ) swf
( ), 3gp ,
. swf ,
Flash.

, .
, .
, , .
.
, , .

, .
, -.
, .

?
. .
.
,
, - .

53

 , .
,
( ).

, ,
. .
(High Definition).
.

-
SMS, MMS -. , .
.
, . ,
, ,
.

,
GSM . , ,
( 160 ).

.
. - ,
. - ( ,
..)

, - . ,
- .
,
. .

. 3 10 ,
.

,
.

54

 /

. , (
), .
, , :

(, )
(, - ). .
,
SMS. GSM SMS MMS,
. -
, . -
,
.

, .
(, , ..)
, :
.
. , ,
.

, , ,
.
. ,
. ,
, . ,
.

,
. , ,
, .
.
. .

55

 . ,
.

, .
. :

()
(Wikis)
()
( )

- . ,
.
(edutainment -).
.

,
,
. .

.
, ,
. .

, .
, ,
.
, . ,
- . ,
,
WYSIWYG ( , ),
SaaS.

,
:

(, , )

56

 (, )

(, ..) .

.
:

,
.

.
, , ..
,
.

. ,
,
.
:

-
(
)
,

... .

, ,
.

57

, .
,
. , ,
, .

,
,
. :

GSM (
- - )
3G/UMTS ,
( ,
)
GPS - ( ), GPS .

58

(PSS)
,
(, 2002).
, ,
,
, ,
.

, - .

(.. ) .
,
, .
, -
--, - ,

.

.
.
/
.
, ,
. ,
. , ,
.

.
.
(PML).


.

59



.
, ,
, , -
,
, , , ,
, , ,
.
:
,
,

.

,
, , ,
.. ,
.
,
, . , (, ,
, 2008) , ,
.
,
,
.
.
, ,
.

(PML),
,
. ,
-
. ,
(.. , ), (..
), (.. ), /
(.. ) / (..
).
. (PML)
(.. )
PSS. ,
,

, , .
PML :

60

PML , .

, .. ,
, , .
, ,
, .

PML , .

, ,
, . ,
-.

PML .

.
(.. ,
), .

PML .

,
.
.
, , ,
, .
, .

PML .

.
, ,
. ,

61

 -
.

1.
2.
3.
4.

. - .

1.

. ,
.
,
, , .



(, ,
, 2008), .

: () , ,
, ()
, -
, ,
.
.

,
,
. ,
.
- , -

62

 . ( , 2007).

.
.
- ,
.
,

. - -
,
, .
, , ,
. -
.
,
.

, ,

. , ,
() .
(, , 2008)
. -
, ,
.
,
.
, ?

2. -


, .
,
(, , , 2008),

,
.
, ,
,
. ,
,

63

,
: ,
( ); ,
- (,
, ) , -
, ,
.
,
, ;
; .

, (, 2002). ,
,
. ,
, , ,
( ).
,
(, ,
).


, ,
, ( , 2006). ,
,
- (,
, 2005). , ,
.

, , ,
.
, -,
, ,

64

( , 2006)

( ).

, - (
).
, . ,
?

.

3.
Learning as a lifelong activity implies that it may happen anywhere and anytime. The
advent of technology and its impact in our daily life provides an opportunity to support
learning in different situations, irrespective of time and location. Current computer
technologies to support learning are mainly focused on formal education settings
(classroom teaching, computer lab or home-based learning using Learning Management
systems). However, this still ties the learner to a specific location and the need for
expensive computer systems to support learners. As lifelong learners we are continually
on the move, we learn and apply the knowledge at different places. We learn in different
time spans of life and constantly re-use the knowledge gained.
In the current mobile age, the availability of mobile devices provides sufficient
confidence to use them for learning activities. The use of mobile devices would expand
the learning possibilities irrespective of location. Especially for a lifelong-learner, mobile
learning adds value to the formal and informal learning.
Mobile technology provides the opportunity to shift from the pure instruction-centered
classroom teaching to constructivist learner centered educational settings (Holzinger and
Motschnig-Pitrik 2005). The students can go beyond the classroom to an outside
learning environment. They can know more using their mobile devices about Geography
by visiting terrain (mountains, river or forest), History by going to Museums, Chemistry
by visiting a chemical industry and so on. The technology itself may provide them with
motivation that would enhance their learning (Holzinger & Motschink-Pitrik, 2005). This
expands the learning scenarios that can be well supported by mobile devices combining
the formal, informal and professional internship situations.
Mobile devices can also be used to bring learners into contact with each other at
different locations. For example a learner browsing some information on impressionist

65

paintings at a Museum of Art, may get to know who else is accessing similar information;
they may contact each other to share their knowledge and interests. This scenario calls
for developing social applications for mobile devices to bring learners into contact with
each other.
We may call Mobile Social Support Systems (MoSoSuSy) the applications which help
people connect with each other according to their common interests in learning objects
or resources at a specific location (for example, Museum, Exhibitions, Famous Buildings,
Industries etc). This idea provides an opportunity to develop social applications
(MoSoSuSy) to bring people together in contact for mutual benefit. We can also
experiment to evaluate the impact of students learning by socializing using mobile
devices. This issue addresses the opportunity to research the community-centered ways
of successful learning as referred to in the report of the National Research Council
(National Research Council, 1999). Community-centered learning focuses on a socialconstructivist approach to learning, which requires learning to involve an active process
of constructing knowledge through practice within a supportive community.

Scenario 4. Integrated mobile performance support system

,
,
. ,
,
. ,

,
,
. , - ,
. ,

.

, ,
, .
, ,

66

(, 2002).
, (,
, , 2008), (
, 1990), (, 2004)
(, 2005).

. (, ).

.
,
, , .

.

. ,
, ,
- .
. ,

,
. .
,
.

,
( - ,
, ,
),
( , ,
).

, ,

67

 .
, .
.
.

,
, .
: , .
.
( )
. ,
, , ,
.
. , .
, .
. .
- , .
? .
-,
. ,
,
. :
, , .

4 -

,
. ,

,

.
, ,
Rapid Contextual Design .
,
, ,
, . ,
,
- .

.
,
.

68

 .
, -
,

.
.
-
. , . ,
,
.

: , ,

.
,
,
.
( )
. ,


. ,
.
-
. , ,
,
.

.

.

5.

(LMS),
.

, -,
,

69

 (ICT) .
,
.

,
, .

(e-business watch, 2011) ,

,
, . ,
,
. ,
, ,
- .

. ,


,
,
,
.

- -. -
:
, ,
.
- .
-
. -
, , ,
.

-
. , ERP ,
ERP .

.
ERP ,
.
, ,
, . ,
,

70

 ERP . ,
, (
, , ,
, )
,
,
, ,
.
, ,
.

- ,

. :

1.

:
- mpps

- mpps
ERP ,

2.

:
VoIP

e-mail


( ),

3.

, (2)
(2):

,
.

71

 .
,
.
, ,
- , ,
.

MPSS ,
, . ,
,
- ;
,
;
, .
, (,
, ), ,
, ,
, .

72

, - ,
, . ,
.

(, 2011)
. , -
.

1.
, :
?

73


- .
,
? ?
?
.
?
? ? ?
?
,
? ?
, (GPS, -, ,
, ...) ?
- ?
?
(, ..)?

2.
,
, ,
, . ,
,
, .
,
,
,
.
- . (, 2011).

,
.

(, , ...)?
? -
(, ,
, , ...?
, -?

3.
,
. , - 1 .

74

4.
- :
, .
. ,
,
. 128
160 128 128 - ( )
720 1280 , 2
4 .
: (, 2011) ,
,
. .
: ,

, .

(, 2011).

: ,
,
Wi-Fi, EDGE, 4G, 3G, -
.
- -.
5. ,
,
. -
.

,
. (
(ISO 9241-11), 1998). ,
- .
()
(, 2005):
1.

75

 ,
.
2.
, ,
, - .
, , .
3.

,
. /undo, redo/.
4.
,
. .
5.
- , ,
.

.
6. - ,
,
. .

, .
7.
, ,
, , ,
. .
8.
, .

.
9. ,

( ),
.
10.
, - ,
.
, ,
, .

,
. -

76

, ,
.
, . ,
, , , ,
.
(, , ,
) ,
.
, .
Blackberry , iPhone.

( , 2008),
, .

1.
2. ,
, , ..
3.
4. /

5.

1. ,

2. (, , ,
, )
3. (

)

1.


()
2.
3.
4.

1.
2.
3.

77


1.
2. E-mail
3.
4.
5.
6.
7.
8. /

1.
2.
3.
4.
5.
6.
7.
8.

1.
2.
3. , , ,
..

1.
2.
3.

1.
2. RAM RAM
3.
4. (, GPRS, IrDA, WiFi, 3G,
HSPDA, Bluetooth, .)

1.
2.
3. , ,
4. GPS
5. RFID , ,
, ,

1. ,
(... iPhone, WinMo,
Android, Symbian, ..)
2.
3.

78


1.
2.
3. ,
4. /
5. /
6.

1.
2.
3. ,

4.

(),
, , ,
. ,
, : -
.

, , , .,
-. .
, ,
,
.
, ,
.
(, ., 2011).
.
.
.
, , ,
(, 2012).

79

 : http://www.jibc.ca/programs-courses/elearning/mobile-applications

. ,
- - .
.
. G-,

, .
,
(, 2010).

80

 . :
(, 2010)

. : (, 2010)

. .
, / . (, 2012).
,
(, 2011)
, ,
/. ,
. ,
(, 2011).
(, 2012).

,
, , , , , .,
, .
,
,
.
, ,
(MDDE 615 , 2011).
..
(, , ) .

81

, .
.
.
, . ,
, ,
(, 2011).
, - ,
,
. (, 2011)
( ) - 30
.
3D , ,
(, 2012).

: http://www.byki.com/itunesclick.html
, :

.

( , 2008).

,
-,

82

 .

(, 2012).

,
,
(, 2011).

:
2 24,
(, 2012).

:
, . ,

.

83

 : http://emerginged.com/adlmobile

()

. ,
,
, (,
2011).

:
:
:

:
:
:
:
:

:
, .
:
.

84

 , .
- ,
(, 2012) ,
(). ,
/
.

, .

.
-, , .
,

.
,
, ,
.

, ,
,
, .
, Flash,
, . , 4
.

(, 2011) :

URL -, ,

( com 222-666-6).
, .
.
- (,
- .)
, ,
.

85

, - . ,
.
,
. , ,
-.
. (,2012)
. ,
. , .
(, 2012).

-
. ,
.

, .
. (, 2011), 90
.


, , .

, ,
, .
, (, 2011).
, (ADL,
2011) , (, 2012).

86

 .

, .

/
. ,
.
- , ,
, .
,
.
,

. ,
.

- - ,
:

Arial, Helvetica, sans-serif

Times New Roman, Times, serif
Courier New, Courier, mono
Georgia, Times New Roman, Times, serif
Verdana, Arial, Helvetica, sans-serif
Geneva, Arial, Helvetica, sans-serif
:

, , ,
.. (2) ,
, , , ,
.
, .
,
, ,
,
.

[9], , :

87


.
, /.

( )

, ,
- , .
:
. -
. ,
.

Flash ,
Flash HTML5.

-
. (, 2012)
:

.

.
- .

- .

.

.

.

.
.

.

.

.
,

.

.
.

88

.

.mp3,
.

-
- .

, ,
(UI) (UX)
. - -
:
iOS Human Interface Guidelines
Android User Interface Guidelines
Blackberry Smartphones UI Guidelines
UI Guidelines for Windows Mobile
Nokia Developer Design Portal

, ,
, .
,
.
( 2012)
:

,
,
- .

, .

,
.

,
.

, .
FAQ , ,

.

89

,
.

,
.

/ /

replay

,
.

.

.

.

-
.

.
.

-
,

,
.

90



(, 1994) , (, , 2006)
(, 2005) ,
,
.

, .
, , .
,
. ,
.

,
: . ,
,
- .

,
:

:
, -,
( ) ( ,
, ),
.

( , 2011) ,
,
.
:

, , ,



,
, .

91

.
, (
- ). - , ,

.
. ,
.
.
.
, ()
.
,
.
.

:
, - ,

.

( , 2011)
(.. ).
,
(.. , ).

, .
,
( ) .
, ,
.
,
. , ,
(pop-up messages).

92

 :
, -
, .

.
.
, .
, / (..
, ).
, ,
.
,
(,
).
, .
. , ,
,
. ,
.

, -,
, , .

( , 2011) ,
,
,
,
.

.

.
, .
, .
, .

93

 ,
.
,
.

, -,
, . .
,
, .

( , 2011), (
) :

, ;

,
;

( ),
.

, ,
.
,
, .
,
.

, -, , .

, -,
, , ,
( , 2011).

94

 , ,
(, ), .

. ,
.
,
.
.

- ,
, - , -
.

( , 2011) -
, ,
. ,

.

.

/.
.

:

.

1,
, . ,

95

 .
, ,
, .

iOS SDK
Android SDK
Blackberry
Symbian
Bada
Windows Phone

RhoMobile
Motorola - RhoMobile Suite, HTML5 ,
, ,
Windows Embedded Handheld, Windows CE, Windows Phone 7, Apple iOS, Android
BlackBerry.

Appcelerator
Appcelerator iOS, Android,
, .

PhoneGap
HTML5, PhoneGap
HTML JavaScript.

MoSync
MoSync Mobile SDK , ,
SDK.
C/C++ HTML5/JavaScript, ,
.

Sencha Touch 2

96

Sencha Touch HTML5 .

, iOS, Android, BlackBerry, Kindle Fire, .

iUI
iUI JavaScript , CSS,
iPhone / .

iWebkit
iWebKit iPhone iPod
.

jQuery Mobile
jQuery Mobile HTML5
, - jQuery .

- -
.

SumTotal
HotLava Mobile
Upside2Go
Lectora
eXact Mobile
Saba Anywhere
Meridian Anywhere Mobile LMS
SumTotal Mobile
Rapid Intake
Knowledge Direct
Learncast
Xyleme

97

Claro
Moodle: -
. 2011,
Moodle iPhone (.. Moodle HQ). Moodle 2.0
( JQuery).

98



:

.
? , - ?
? ?
-? ,
, - ,
. SMART () (Specific, Measured, Attainable, Relevant and Timebound - , , , ) .
. ?
?

.
? ?
? ?
? ?
.
- : ,
, ? ,
, .
?
? ?

.
? / ?
/?

?
?
? ,
. , : ?
? ? ?
, ?
? ?
? -
.

99

 / ?
? ?
?
? /
? ?

. ,
( , , )?
?
?
.
? ?
. 6
.

?
? , ,
. -
SMS , ,
RSS .
( , ,
)?
, , ?
,
.

.
.
. ,

.

100


ADL.
(2011).
30

2012,
ADL

https://sites.google.com/a/adlnet.gov/mobile-learning-guide/

, . (2004). : .
Educause Review , 39 (5), 28-35.
, . (2005). .
. .
, ., , ., . (2007). .
Ad Hoc , 2 (4), 263-277.
, . (2 2011). . 30 2012, z lokalizacji
: www.bottomlineperformance.com
, ., .-., , . - . (2009). . 14 . :
.
, . (9 2010). . 30

2012
z
lokalizacji

:
http://www.upsidelearning.com/blog/index.php/2010/03/09/five-tips-for-creating-graphics-for-mobiledevices/
, ., , ., , . , . (2008). ,
: . .. -,
( 37-66). , : .
, ., , . , . (1996). Brown, J., Collins, A., & Duguid, P. (1996).
. .. ().,
( 19-44). , : .
, ., , . , . (2008). .
. 20 2009, z lokalizacji T :
http://masie.com
, . . (1998). . ... ,
. : .
, . (2 2011).
. 2012 z lokalizacji : http://mobile.smashingmagazine.com/2011/05/02/auser-centered-approach-to-mobile-design/
, . , . (2006). Moodle: . IADIS
2006.
, . , . (2011). :
. . .
, ., , . , . (2006). .
. : .

101

, ., .., , . , . (2009).
. .. , :
. , .
, ., , . (2007). : , . IADIS
, .
Cube Labs. (2012). Cube Labs. 6 2012 z lokalizacji http://visual.ly
, . (2007). . .. (),
. .. , , A. (2007).
. .. (). . ..
;() . : .
, .. , . (2008).
. (IJEE), 24 (1)3-13. .
. (2011). : ?
FabriQate. (24 2012). 10 ,
! 30 2012
z lokalizacji FabriQate:
http://www.fabriqate.com/10-tips-mobile-design-interface-experience-ui-best/
, . (2002). - . ASTD
. - , . ( 24-37). :
-.
, . (20 2011). .
30 2012 z lokalizacji :
: http://www.learningsolutionsmag.com/articles/700/
, ., -, . (2005). :
. ... ,
( 102-112). : .
, , , ., , . (2005).
: . (2).
, . (2012). . .
ITU. (2011). 2011.
ITC . 2012 z lokalizacji
: http://www.itu.int/ITU-D/ict/facts/2011/material/ICTFactsFigures2011.pdf
, .. (2004). .
. , : .
, . (2004).
. (. , ) , ..: .
, . (2005). : .
.
., , . (2004). . NESTA Futurelab
Series.
, . (2003). - . : .

102

-, . . (2005). : .
: .
, . (1993). . : .
-, ., -, -, . (2009).
. 4-
. : .
. (2007). ..
, , . (2004). . ,
34 (1), 53-69.
, . (2011). . 30
2012 z lokalizacji The eLearning Coach: http://theelearningcoach.com/mobile/mobile-learning-andsupport-app-design/
..
, ., , ., , ., , , , ., , . (2010).
. (. .
, Redaktorzy)
, . (2005). . . . ,
- ( 1-16). : .
MDDE 615 . (2011). 30 2012 z lokalizacji
:
MeeFeedia. (23 2010). : iPad 3
. 6 2012 z lokalizacji ReadWriteWeb:
http://www.readwriteweb.com/archives/stats_ipad_users_consume_3x_videos_as_other_users.php
, . (2002). .
, 50 (3), 43-59.
, . , . (2004). : .
, 2 (1), 1-34.
, . , . (2008).
. , 2 (3).
, . .. (2008). .
, 2 (3).
. (1999). : , , .
: .
, ., , . . , . (2005).
. , 18 (4), 71-86.
, . (2005). useit.com. 2012 2012 z lokalizacji :
http://www.useit.com/papers/heuristic/heuristic_list.html
O', ., , ., , . ., , ., , ., , . (2005). Wp 4
: / . MOBIlearn
Project Report.

103

, ., -, ., , ., , ., , ., , . (2009).
.
2009.
-, . (2007). : .
, 23 (1), 17-33.
, . (21 2011).
.

2012
z
lokalizacji

:
http://learningsolutions.jplcreative.com/blog/index.php/2011/11/21/7-tips-for-designing-effectivemobile-learning/
, . (21 2011).
.
30

2012,

:
http://learningsolutions.jplcreative.com/blog/index.php/2011/11/21/7-tips-for-designing-effectivemobile-learning/
, . , . (2007).
. , 23 (1), 34-47.
, . , . (2006). :
. , 2 (4), 310-328.
, . , . (2008). :
. , 281/2008 , 79-86. : IFIP
, .
, . (2000). .
(3-4).
, ., , ., , . (2002).
. , 6 (3), 220-234.
, . (2009). .
. : The Yoan Ganz Cooney Centre at Sesame Workshop.
, . (2004). : . 3 2012, z
lokalizacji

:
http://www.elearnspace.org/Articles/connectivism.htm
, . , . (2006). .
, 5 (1), 25-33.
, ., , .. (1990). :
. .. , . ,
, . ( 163205). , : .
, . (2005). .
.
, . (2010).
. .

: CLOs

, ., ., , . , . (2008).

- .

104


, 18 (4), 491-506.
, . (1994). ,
. , 259 - 312.
, . (10 2012).
.
30

2012
z
lokalizacji

:
http://aurionlearning.wordpress.com/2012/05/10/effective-user-interface-design-for-mobile-learning/
, . (2011). . The McGraw-Hill Companies, Inc.
, . (2011). . A Book Apart.

105