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ERICSSON Business Objects KPIs generation Process documentation

Table of Contents
I. II. III. IV. V. VI. VII. VIII. IX. Process .................................................................................................................................................. 2 The table below describes the process for generating Radio BSS Voice KPIs....................................... 2 The table below describes the process for generating Radio BSS Data KPIs .................................... 2 The table below describes the process for generating Core CS KPIs ................................................ 2 The table below describes the process for generating Core PS KPIs .................................................... 3 Radio BSS Data KPIs .......................................................................................................................... 4 KPIs Formulas .................................................................................................................................... 7 KPI counters descriptions.................................................................................................................. 9 Document control information ....................................................................................................... 13

I.

Process

II. The table below describes the process for generating Radio BSS Voice KPIs
Stage 1. 2. 3. 4. 5. 6. 7. Description Log in to Business Objects application Create New report using BSDR81 Universe Select raw counters as per below detailed procedure Insert a new report to separate the Raw Counters report with calculated KPIs Use below formulas to create KPIs in the New report

III. The table below describes the process for generating Radio BSS Data KPIs
Stage 1. 2. 3. 4. 5. 6. 7. Description Log in to Business Objects application Create New report using CELLGPRS Universe Select raw counters as per below detailed procedure Insert a new report to separate the Raw Counters report with calculated KPIs Use below formulas to create KPIs in the New report

IV.
Stage 1. 2. 3. 4. 5. 6. 7.

The table below describes the process for generating Core CS KPIs
Description Log in to Business Objects application Create New report using CN_MSC, CN_MGW, ROUTE Universes Select raw counters as per below detailed procedure Insert a new report to separate the Raw Counters report with calculated KPIs Use below formulas to create KPIs in the New report

V.
Stage 1. 2. 3. 4. 5. 6. 7.

The table below describes the process for generating Core PS KPIs
Description Log in to Business Objects application Create New report using CN_GSN, S_C_GSN Universes Select raw counters as per below detailed procedure Insert a new report to separate the Raw Counters report with calculated KPIs Use below formulas to create KPIs in the New report

Purpose and scope


This document describes the Ericsson Network Statistics generation procedure using business objects. It describes both Core and Radio KPIs counters.

Scope
This document covers: 1. Procedure to generate Ericsson KPIs 2. Counters to create Core, GPRS, Radio KPIs 3. KPIs counters descriptions It does NOT cover: 1. Platform dependency procedure 2. Business objects installation and configurations

Applies to:
1. Performance Management Team 2. Network Optimization Team

Frequency
The procedures in this document will be carried out once, but amendments can be implemented anytime if need be.

VI.

Radio BSS Data KPIs

Before you begin you need to have business object installed and configured To create Radio voice KPIs in Business Objects. Step 1. 2. 3. 4. 5. 6. Action Log in to Business Objects application Go to FileNew New report wizard will appear. Select Generate a standard Report then click Begin Specify data access. Select universe click NEXT Select a universe, Select BSDR81 Universe from the available list of universes, then finish Query panel will appear with 3 frames. a.) Classes and Objects This frame lists all the KPIs counters and Objects types b.) Result Objects This section is used to build the query c.) Conditions This section is used to build query conditions

Select New to create a new report

New report wizard, then select begin button

Specify Data Access, then select NEXT

Select Universe BSDR81, then Finish Note: Repeat this exercise for core and GPRS. Select universes as per the guidelines

Result Objects Section Classes and Objects Section

Search the counter by typing the counter here Conditions Section

Query Panel.

Drag and drop the objects from the Classes and objects into results Objects See below counters and formulas for the KPIS

VII. KPIs Formulas a) Radio KPIs formulas


No KPI Name 1 SDCCH Blocking Rate 2 SDCCH Drop Rate 3 TCH Blocking Rate 4 Call Setup Success Rate 5 6 7 8 9 10 11 12 Call Drop Rate TCH Availability TCH TRAFFIC CARRIED FR TRAFFIC HR TRAFFIC Handover Success Rate TCH Assignment Success Rate Random Access Success Rate Formula 100*(<CCONGS> +<CCONGSSUB>) / (<CCALLS> + <CCALLSSUB>) 100*(<CNDROP> - <CNRELCONG>)/<CMSESTAB> 100 * (<CNRELCONG> + <TNRELCONG>) / <TASSALL> 100*(1- ((<CNDROP> - <CNRELCONG>)/<CMSESTAB>))*(<TCASSALL> /<TASSALL> ) 100*(<TNDROP>/(<TCASSALL>+ (<SUMIHOSUCC>-<SUMIABSUCC>-<SUMIAWSUCC>)(<SUMOHOSUCC>-<SUMOABSUCC>-<SUMOAWSUCC>))) 100 * <C_TAVA> /<TNUCHCNT> <C_TTRALACC> <TFTRALACC> <THTRALACC> 100 *(<SUMOHOSUCC> + <SUMEOHOSUCC>) / (<SUMOHOATT> + <SUMEOHOATT>) 100 * <TCASSALL> / <TASSALL> 100*(<CNROCNT>/(<CNROCNT>+<RAACCFA>)) 100*(<TSQIGOODAF>+ <TSQIGOODSUBAF>+<TSQIGOODAH>+ <TSQIGOODSUBAH>+<TSQIGOOD>+<TSQIGOODSUB>)/((<TSQIGOOD>+ <TSQIGOODSUB>+<TSQIACCPT>+ <TSQIACCPTSUB>+<TSQIBAD>+ <TSQIBADSUB>)+(<TSQIGOODAF>+ <TSQIGOODSUBAF>+<TSQIACCPTAF>+ <TSQIACCPTSUBAF>+<TSQIBADAF>+ <TSQIBADSUBAF>)+(<TSQIGOODAH>+ <TSQIGOODSUBAH>+<TSQIACCPTAH>+ <TSQIACCPTSUBAH>+<TSQIBADAH>+ <TSQIBADSUBAH>)) <THV3TRALACC>/<THV3NSCAN> <TFV3TRALACC>/<TFV3NSCAN> <RPL>*<C_TTRALACC>/<TNDROP> 100*((1440-<Total DowntimeMins>)/1440) =Round((<BDWNACC>/6) ,0)

13 14 15 16 17 18

SQI Samples AMR_Traffic_HR AMR_Traffic_FR Erlang Minutes Per Drop Cell Availability Total DowntimeMins

b) Radio GPRS KPIs


No. 1 2 3 4 5 KPIs GPRS UL Throughputs(Kbits) GPRS DL Throughputs(Kbits) EGPRS UL Throughputs(Kbits) EGPRS DL Throughputs(Kbits) Hard Blocking Rate KPI Formula <ULMSGTHR>/<ULMSGDATA> <DLMSGTHR>/<DLMSGDATA> <ULMSEGTHR>/<ULMSEGDATA> <DLMSEGTHR>/<DLMSEGDATA> 100*(<FAILDLTBFEST>/<DLTBFEST>) ((((<MUTIL12>)+(<MUTIL23>)+(<MUTIL34>)+(<MUTIL45>))*1+((<MUTIL1 3>)+(<MUTIL24>)+(<MUTIL35>))*2+((<MUTIL14>)+(<MUTIL25>))*3+(<M UTIL15>)*4)/(((<MUTIL22>)+(<MUTIL12>))*2+((<MUTIL13>)+(<MUTIL23 >)+(<MUTIL33>))*3+((<MUTIL14>)+(<MUTIL24>)+(<MUTIL34>)+(<MUTIL 44>))*4+((<MUTIL15>)+(<MUTIL25>)+(<MUTIL35>)+(<MUTIL45>)+(<MU TIL55>))*5))*100 ((<PREEMPTTBF>+<MOVECELLTBF>)/(<DLTBFEST><FAILDLTBFEST>))*100 (<DLMSGDATA>+<ULMSGDATA>)/8 (<DLMSEGDATA>+<ULMSEGDATA>)/8

6 Soft Blocking Rate 7 8 9 TBF Drop Rate Total GPRS Vol Total EGPRS Vol

VIII. KPI counters descriptions a) Radio voice counters


No. KPIs Counters 1 BDWNACC 2 CCALLS 3 4 5 6 7 8 9 10 11 12 13 14 15 TNRELCONG CCONGS SUMIHOSUCC SUMOHOSUCC TAVASUB TASSATT TNUCHSUB C_TAVA=(TAVAACC / TAVASCAN) TFTRALACC TNUCHCNT THTRALACC TDWNACC TNDROP Descriptions
Accumulated number of scans of the cell where the BCCH was unvailable. Call attempt counter Number of released TCH due to radio resource congestion Congestion counter. Incoming handover success outcoming handover success Available channels accumulated for subcell. Number of assignment attempts on TCH Number of defined channels subcell.

Available TCH channels accumulator / Number of accumulations of available TCH channels counter.
Traffic level accumulator full rate Number of defined channels. Traffic level accumulator half rate Cell downtime accumulator Number of dropped connections Number of accumulations of Cell downtime accumulator Full Rate + Half Rate Traffic

16 TDWNSCAN 17 C_TTRALACC

TCONGSAS=((TFCONGSAS + THCONGSAS + TFCONGSASSUB + THCONGSASSUB)

18

TCONGSHO= (TFCONGSHO+THCONGSHO+TFCONGSHOSUB + THCONGSHOSUB)) 19 20 TCALLS 21 CNDROP 22 CCONGSSUB

TFCONGSAS:Number of congestion at assignment FR THCONGSAS: Number of congestion at assignment HR TFCONGSASSUB: Number of congestion at assignment, overlaid subcell FR THCONGSASSUB: Number of congestion at assignment, overlaid subcell HR TFCONGSHO:Number of full rate congestion at handover THCONGSHO: Number of half rate congestion at handover TFCONGSHOSUB: Number of full rate congestion at handover, overlaid subcell THCONGSHOSUB: Number ofhalf rate congestion at handover, overlaid subcell
Call attempt counter Dropped connections due to failure. Congestion counter for subcell.

23 CCALLSSUB 24 CMSESTAB 25 TASSALL 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 CNRELCONG CNROCNT RAACCFA PDRAC CNUCHCNT SUMEOHOATT SUMIABSUCC SUMIAWSUCC SUMOABSUCC SUMOAWSUCC SUMEIABSUCC SUMEIAWSUCC SUMEOABSUCC SUMEOAWSUCC SUMIHOATT SUMOHOATT SUMEIHOSUCC SUMEIHOATT SUMEOHOSUCC TCASSALL

Call attempt counter for subcell. Successful MS channel establishment on SDCCHs. Assignment attempts for all MS power classes Number of SDCCH released due to radio resource congestion. Number of random accesses. Failed random accesses. Number of packet data random accesses. Number of defined SDCCH channels.

Outcoming extranal handover attempt incoming handover success to better cell incoming handover success to worst cell outgoing handover success to better cell outgoing handover success to worst cell incoming external handover success to better cell incoming external handover success to worst cell outgoing external handover success to better cell outgoing external handover success to worst cell incoming handover attempt outgoing handover attempts incoming external handover success incoming external handover attempts incoming external handover success
Assignment complete for all MS power classes Number of measurements with unsatisfactory speech quality in overlaid subcell. Number of measurements with good speech quality in overlaid subcell. Number of measurements with acceptable speech quality in overlaid subcell. Number of measurements with good speech quality in overlaid subcell, AMR FR. Number of measurements with good speech quality, AMR HR. Number of measurements with acceptable speech quality, AMR FR. Number of measurements with acceptable speech quality in overlaid subcell, AMR FR. Number of measurements with unsatisfactory speech quality, AMR FR. Number of measurements with unsatisfactory speech quality in overlaid subcell, AMR FR. Number of measurements with good speech quality in overlaid subcell, AMR HR.

46 TSQIBADSUB 47 TSQIGOODSUB 48 TSQIACCPTSUB 49 TSQIGOODSUBAF 50 TSQIGOODAH 51 TSQIACCPTAF 52 TSQIACCPTSUBAF 53 TSQIBADAF 54 TSQIBADSUBAF 55 TSQIGOODSUBAH

56 TSQIACCPTAH 57 TSQIBADAH 58 TSQIBADSUBAH 59 TSQIGOODAF 60 TSQIGOOD 61 TSQIBAD 62 TSQIACCPT 63 THV3TRALACC 64 THV3NSCAN 65 TFV3TRALACC 66 TFV3NSCAN 67 TSQIACCPTSUBAH

Number of measurements with acceptable speech quality, AMR HR. Number of measurements with unsatisfactory speech quality, AMR HR. Number of measurements with unsatisfactory speech quality in overlaid subcell, AMR HR. Number of measurements with good speech quality, AMR FR. Number of measurements with good speech quality. Number of measurements with unsatisfactory speech quality. Number of measurements with acceptable speech quality AMR half rate Traffic level accumulator Number of accumulations of AMR half rate traffic level counter. AMR Full rate Traffic level accumulator Number of accumulations of AMR Full rate traffic level counter. Number of measurements with acceptable speech quality in overlaid subcell, AMR HR.

b) Radio GPRS counters


No. KPIs Counters 1 CS12ULSCHED 2 CS12DLSCHED 3 MC19ULSCHED 4 5 6 7 8 9 10 AVAILRBLKS USEDDLRBLKS USEDULRBLKS ULINTBGVOL DLINTBGVOL ULGMMVOL DLGMMVOL Descriptions Number of RLC data blocks scheduled by MAC protocol for CS-1/2 and RLC ack mode, UL. TBFs carrying EIT excluded.
Number of RLC data blocks scheduled by MAC protocol for CS-1/2 and RLC ack mode, DL. TBFs carrying EIT excluded. Number of RLC data blocks scheduled by MAC protocol for MCS-1-9 and RLC ack mode, UL. TBFs carrying EIT excluded. Number of available 20 ms RLC blocks on all allocated PDCHs (DL and UL). Number of occupied (scheduled) radio blocks DL. Number of occupied (scheduled) radio blocks UL. Total number of Interactive & Background PFCs UL. Total number of Interactive & Background PFCs DL. Total number of GMM/SM signaling UL Total number of GMM/SM signaling DL Accumulated LLC data volume for interactive/background, GPRS capable MSs, UL. Accumulated LLC data volume for interactive/background, EGPRS capable MSs, DL. Accumulated LLC data volume for interactive/background, EGPRS capable MSs, UL.

11 ULMSGDATA 12 DLMSEGDATA 13 ULMSEGDATA

14 ULMSGTHR 15 DLMSGTHR 16 DLMSEGTHR 17 ULMSEGTHR 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 DLMSGDATA DLTBFEST MUTIL15 MUTIL25 MUTIL35 MUTIL45 MUTIL55 MUTIL14 MUTIL24 MUTIL34 MUTIL44 MUTIL13 MUTIL23 MUTIL33 MUTIL12 MUTIL22

Accumulated LLC data volume for interactive/background, GPRS capable MSs, UL. Accumulated weighted LLC throughput for interactive/background, GPRS capable MSs, DL. Accumulated weighted LLC throughput for interactive/background, EGPRS capable MSs, DL. Accumulated weighted LLC throughput for interactive/background, EGPRS capable MSs, UL. Accumulated LLC data volume for interactive/background, GPRS capable MSs, DL. Number of DL TBF establishment requests. Number of DL TBFs scanned where 1 out of 5 PDCHs are reserved. Number of DL TBFs scanned where 2 out of 5 PDCHs are reserved. Number of DL TBFs scanned where 3 out of 5 PDCHs are reserved. Number of DL TBFs scanned where 4 out of 5 PDCHs are reserved. Number of DL TBFs scanned where 5 out of 5 PDCHs are reserved. Number of DL TBFs scanned where 1 out of 4 PDCHs are reserved. Number of DL TBFs scanned where 2 out of 4 PDCHs are reserved. Number of DL TBFs scanned where 3 out of 4 PDCHs are reserved. Number of DL TBFs scanned where 4 out of 4 PDCHs are reserved. Number of DL TBFs scanned where 1 out of 3 PDCHs are reserved. Number of DL TBFs scanned where 2 out of 3 PDCHs are reserved. Number of DL TBFs scanned where 3 out of 3 PDCHs are reserved. Number of DL TBFs scanned where 1 out of 2 PDCHs are reserved. Number of DL TBFs scanned where 2 out of 2 PDCHs are reserved. Number of unsuccessful DL TBF establishment requests due to lack of resources. Number of released TBFs due to move of cell and GPRS support is removed. Number of released TBFs due to preemption.

34 FAILDLTBFEST 35 MOVECELLTBF 36 PREEMPTTBF

IX. Document control information Document status


Document Number Version Issue Date Owner confidentiality ERICSSON Business Objects KPIs generation Process documentation 1.0 1-Dec-11 NSN-Performance Management Team Private and Confidential

Document history
The history of changes made to this document is shown below. Version 1.0 Date 1-Dec-11 Summary of Changes First Issue

Approval
This document has been approved for publishing by: Reviewed by: Authorized by:

Distribution
Controlled copies of this document are distributed as follows No. Issued To