1/18/13

ANKIT KUMAR (PGD11012)

1.Describe a time when you provide excellent service to a client ? 2.How do we convert trial clients into full-paying members ? 3. Why is it important to define a target market for a business ?
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4. What skills are required for a good negotiator ? 5. What are tangible and intangible goods and services ?
1/18/13 6. what is the difference between marketing &

7.What are the Most Important Sales Skills ? 8. How do you determine volume discounts ? 9. What are the biggest problems for sales managers in a down economy ? 10. What marketing strategy is used to encourage consumers to buy goods ? 11. How Do you Build an Inside Sales Team ? 12. What are the responsibilities of sales executive? 1/18/13

13. What is Customer service in the public service ? 14. What is a niche market ? 15. What do you mean by online marketing or internet marketing ? 16. Why is marketing research important ? 17. What are the qualities of useful market segments ? 18. Explain - Pure monopoly, Oligopoly, Monopolistic competition, Pure Competition ? 1/18/13

20. Explain - Business market, Consumer market 21. What is a product ? Explain width, length and depth of a product mix. 22. What is buying behavior ? 23. Explain - Basic marketing, Reactive marketing, Accountable marketing, Proactive marketing, Partnership marketing. 24.1/18/13 Explain -Customer delivered value, Total

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