1. Trong mc 4.3.

1 kha cnh mi trng - Nh nh phi xt tt c yu t c li v hi, li th lu h s, hi th kim sot tip - L gii mc kha cnh mi trng ng k Ti liu trc ko c,gi ng k mc ny do t chc xc nhn, ko phi da vo tiu chun. ng k cha phi l nghim trng. 2. p dng nguyn tc SMART vkhi quyt nh hoc nh gi mc tiu v ch tiu l sao? p dng nh th no? Gii thch C phi l khi mnh a ra ci mc tiu, ch tiu no th phi xt n cc yu t SMART c m bo ko ah 3. Mc 4.4.7 chun b sn sng v ng ph vi tnh trng khn cp: - Trong phn xy dng quy trnh phi th nghim cc th tc - K hoch ng ph: rt r, quy nh r trch nhim cho mi ngi - Thm phn : nh gi nng lc ng ph s c khn cp: coi ci ny i hay Ti liu mi quy nh rt r, ko nh tiu chun mnh hc, cc tiu chun hi chung chung, bt mnh phi t hiu, phi t m sng to ra lm. Nu c on kim tra n kim tra c s th cha chc g h kim tra c phn ny,nu kim tra th doanh nghip s bt b l trong tiu chun ko c quy nh - Thm phn kim tra sau khi khc phc s c: ti liu trc ch ni n s khc phc s c xong l ging nh bo co kt qu lm, gi tiu chun mi qui nh phi kim tra sau khi khc phc khn cp 4. Mc 4.5 l khc so vi 4.4.7 nh 4.4.7 l tnh trng khn cp 4.5: kin tra v hnh ng khc phc: y l quy trnh kim tra c h thng v khc phc nhng g l khng ph hp 4.5.1 kim tra v o lng: thm phn Thi ca cc bn hu quan ni v: phi lp h s, lu cc s kin m ngi dn, t chc t co, kin, cc t chc n thanh tra, cn cc s o khc v s tha mn th na ko hiu lm???? 5. Phng php xc nh ch s theo di KPIs: n ging nh l p dng nguyn tc SMART: T c s trang23 T s hiu, na ni ko c.

Ci ny c ging vi cch cho im cc kha cnh chn ra ci u tin ko nh??????, trong ti liu ny ko thy c cp n th t u tin cc kha cnh mi trng ng k bng cch cho im m ch u tin theo cc mc ra trang 24