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THE CSS POINT

BUSINESS ADMINISTRATION
CSS Solved MCQS from 2000 to 2011
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2012-13

Business Administration Paper 2000 (1) (a) (b) (c) (d) Public Accountants generally perform these services: Income tax services, Management Advisory services, and independent auditing services Internal auditing, Income tax services and management controlling. Public accounting, private accounting and budgeting. None of the above is correct.

(2) Identify the organization created by Congress to regulate security markets including flow of information from companies to public: (a) (b) (c) (d) (3) (a) (b) (c) (d) (e) (4) (a) (b) (c) (d) (5) (a) (b) (c) (d) (6) (a) (b) (c) (d) (e) TVM NPV IRR SEC Select the term that describes a cash distribution to a Corporations Stockholders: Paid out Capital Cash Management A dividend None of these All of the above are correct Frederick Winslow Taylor work/book entitled the principles of Scientific Management is published, in: 1875 1901 1911 None of these One of the most successful Industrialists and the father of Modern Personnel Management is: F.W. Taylor James Watt C. Babbage Robert Owen Who has the major Contributions in the Theory of Bureaucracy: Henry Gantt Hanri Fayal W.D. Scatt Max Weber None of these

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(7) (a) (b) (c) (d) (e) (8) (a) (b) (c) (d) (e) (9) (a) (b) (c) (d) (e) (10) (a) (b) (c) (d) (11) (a) (b) (c) (d) (12) (a) (b) (c) (d) (e)

Which one, of the following MNCs (Multinational Co.) has the higher revenues during mid. 1990s: General Motor IBM AT &T General Electric None of the above Give the, name of the author who has the major contributions in the field of marketing: H. Koontz W.J. Stanton P.B. Miller Gitt Man All of these The profit margin is a ratio between the corporations net income and: Total expense Total assets Cost Total revenues None of the above MNCs are responsible for the majority of Foreign Direct Investment (FDIs) and have a higher revenues than the national income of some of the countries they serve: Fully agreed Not agreed It is not possible None of these Earned but uncollected revenues, that are recording the adjusted process, recorded with a credit to the revenues and debit to the expense is called: Adjusted Trail balance Expenses Accrued revenues None of these Which one of the following is not a part/variable of the marketing Mix (4Ps): Product Price Place Person None of these

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(13) (a) (b) (c) (d) (e) (14) (a) (b) (c) (d) (e) (f) (15) (a) (b) (c) (16) (a) (b) (c) (17) (a) (b) (18) (a) (b) (c) (19) (a) (b) (c)

The major steps in the accounting cycle are the following: The procedure used in worksheet Begin with Trail Balance Completed only once in business life None of the above All of these Which of the following items is not unique to the financial statements of merchandising Companies? Cost of good sold Gross profit Account receivable Net sales All of the above None The repairs made to keep a plant/asset in normal and good operating condition are called: Plant Management Operation Management Ordinary repairs A company that owns more than 50% shares of another company and controls that corporation is known as: Subsidizing Consolidated CO. None of these The process of individual growth in the full utilization of a persons managerial capabilities is called management development: True False Promotion is not a part of marketing: Agreed Not agreed None of these A way of analyzing leadership style where leaders are classified on a grid with TWO dimensions is called: Managerial grid Two way theory None

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(20) (a) (b) (c)

Robert Owen is known as the Father of Modern Personnel Management: Yes No May be Taylor Business Administration Paper 2001

(1) (a) (b) (2) (a) (b) (3) (a) (b) (4) (a) (b) (5) (a) (b) (6) (a) (b) (c) (d)

Most preferred stock pays a fixed dividend at regular intervals. True False Any increase in an asset item is a source of funds. True False Depreciation is a book-keeping entry that allocates the cost of assets against income but does not involve any movement of capital. True False The maturity of a security relates to the owners ability to convert it into cash on short notice: True False The credit period represents the period of time during which a cash discount can be taken on short notice. True False Which ratio is computed with the help of the following? Cost of goods sold/Inventory Receivable turnover Times interest earned Inventory Turnover None of these

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(7)

________ is the right that is delegated to an individual or a department to control specific processes, practices, policies and other matters relating to activities undertaken by person in other departments. Line authority Functional Authority Line and Staff Authority None of these Decentralization is the tendency to disperse decision making in an organized structure: True False Programmes are plans which are general statements or understandings that guide or channel thinking in decision making: True False _______ is that part of managing that involves establishing an international s tructure of roles for people to fill in an organization: Leading Controlling Planning None of these (Organizing) Henri Fayol applied the principle of Division of Work to all kinds of work, managerial as well as technical. True False ________ spell out specific required actions or non-actions, allowing no discretion: Procedures Budgets Rules None of these Business buyers are as geographically dispersed as final consumers. True False The distribution between a consumer good and an industrial good is based on the purpose for which product is purchased: True False
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(a) (b) (c) (d) (8) (a) (b) (9) (a) (b) (10) (a) (b) (c) (d) (11) (a) (b) (12) (a) (b) (c) (d) (13) (a) (b) (14) (a) (b)

(15) (a) (b) (16) (a) (b) (17) (a) (b) (c) (d) (18)

Intensive distribution occurs when the product is stocked in as many outlets as possible. True False Merchant wholesalers are independently owned business that do not own (take title to) the goods they sell: True False Which of the following elements in a compensation package provides the greatest amount of incentive for salespersons? Salary Fringe Benefits Commissions Use of Company Vehicle The process whereby the seller distinguishes between market segments, selects one or more of these segments, and develops products and marketing-mixes tailored to each segment is called _______ marketing. Mass Target Product Variety Service Goods that the consumer, in the process of selection and purchase, characteristically compares on such bases as suitability, quality, price and style are called _______ goods. Shopping Specialty Unsought Convenience Product ______ is a period of rapid market acceptance and increasing profits. Development Introduction Growth Maturity

(a) (b) (c) (d) (19)

(a) (b) (c) (d) (20) (a) (b) (c) (d)

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Business Administration Paper 2002 Q1. (a) (b) (c) (d) Q2. (a) (b) (c) (d) (e) Q3. (a) (b) (c) (d) Q4. (a) (b) Q5. (a) (b) Q6. (a) (b) Q7. (a) (b) Which one of the following statement is correct? Decisions in public organizations emphasize political priorities, while decisions in business organizations are rational and apolitical. Public decisions makers, in contracts to their business counter parts are constrained by administrative procedure that limit managerial authority and autonomy. It is hard to get high performance out of government employees because, compared to their business counterparts they are logy, more security oriented and less motivated. None of the above is true. Who has written the famous book Principles of Scientific Management? Eltca Mayo Henls Fayol Fredric Taylor Maw weber None of These Which one of the following cannot be consider as an important dimension on which nations culture differ? Individualism Vs Collectivism Power Distance Uncertainty Avoidance Economic development Market penetration pricing strategy can be pursued in price sensitive market? True False A Product can have a combination of physical product and service True False Vertical marketing System is integration of manufacturing and marketing activities True False Distribution of free product samples is part of publicity True False

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Q8. (a) (b) (c) (d) (e) Q9. (a) (b) (c) (d) (e) Q10. (a) (b) Q11: (a) (b) (c) (d)

Which one of the following is not the part of marketing Mix? Advertising Personel Selling Publicity Sales promotion None of the above is the part of martikng mix Which one of the following is not the part of product attributes? Quality Positioning Brand Packaging None of the above Under the monopolistic combination, market consist of few sellers who are highly sensitive to each others pricing and marketing strategies True False Which of the assumptions? Decisions Employees Employees Employees following statements is not part of theory 'X'

are made in participative manner inherently dislike work must be coerced to achieve goals tend to avoid responsibilities

Q12: Which of the following statement is not true? (a) (b) (c) (d) Planning that proves inaccurate is a waste of management time Planning can eliminate change Planning reduces flexibility None of these

Q13: Which of the following sources of power is dependent on authority? (a) (b) (c) (d) (e) Legitimate power Coercive power Expert power Referent power None of the above

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Q14: Deciding whether to record a sale when order for services is received or when the services are performed is an example of a (a) (b) (c) (d) Classification issue Recognition issue Valuation issue None of these

Q15: Payment for a two year insurance policy (in advance) is debit to (a) Unexpired insurance (b) Cash (c) Insurance expense (d) Expired insurance Q16: Which of the accounting? (a) (b) (c) (d) following is an important reason for studying

Accounting information is useful in making decisions Accounting plays an important role in society The study of accounting can lead to a challenging career None of the above

economic

Q17: If a company has liability of 19,000 and owner's equity of 57,000 its assets are (a) (b) (c) (d) 38,000 57,000 76,000 19,000

Q18: Transactions are initially recorded in the (a) (b) (c) (d) Books of Final Entry Books of original entry T accounts Accounting equation

Q19: The term Hybrid Security is used for (a) (b) (c) (d) Common Stock Defferred Stock Preferred Stock None of the above

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Business Administration Paper 2003 (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) Business risk is influenced by the firms decision to use debt in its financial structure. TRUE The most important function of management is controlling. TRUE A short term creditor would consider liquidity ratios to be more important than efficiency ratios. TRUE According to Maslow, when a need is satisfied, it tends to lose its ability to motivate. TRUE The term marketing mix refers to the degree of advertising Vs personal selling used to market product. FALSE The difference between an agent and a merchant wholesaler is that an agent always takes title but a merchant wholesaler does not. FALSE The management of working capital is required because of a lack of short term synchronization between demand and supply. TRUE A manager who believes that people inherently dislike work probably accepts McGregors Theory X. TRUE Inventory carrying costs can be minimized by carrying fewer units in inventory. TRUE A balance sheet is an accounting report used solely for the corporate form of business. FALSE For management, budgeting is perhaps the most powerful_____. Forecasting tool Control device Hiring tool Accounting measure The income statement is a summary of: Revenue and expenses Assets, liabilities and capital Increases and decreases in capital None of these

(11) (a) (b) (c) (d) (12) (a) (b) (c) (d)

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(13) (a) (b) (c) (d) (14) (a) (b) (c) (d) (15) (a) (b) (c) (d) (16) (a) (b) (c) (d) (17) (a) (b) (c) (d) (18) (a) (b) (c) (d) (19) (a) (b) (c) (d)

One benefit of using ratio analysis when interpreting financial statements is that: Ratios facilitate comparisons between different companies. All ratios have exact standard values with which performance can be compared. Ratios take into account all the specific factors affecting particular companies and industries. None of these Planting and policy making are primarily functions of: Top management Middle management Operating management None of these An informal organization often exists within a business because: Not all relationships can be specifically defined. Small organizations do not necessarily emphasize strict adherence to line authority. Human behavior naturally crosses established authority lines. All of these In marketing, selling and buying would be called the: Primary functions Exchange functions Profit functions Critical functions Institutional advertising is: Aimed only at people in institutions Run only by institutions Designed to promote a type of product rather than a particular brand. Designed simply to show that the firm is a good place to do business. The current ratio of a firm having Rs. 25,000 of current assets, Rs. 30,000 of fixed assets, Rs. 5000 of current liabilities and Rs. 10,000 of fixed liabilities would be: 5:1 7:1 10:1 None of these The organizational form that replaces individual authority at all levels with group representation is: Line Line and staff Functional Committee
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(20) (a) (b) (c) (d)

Working Capital may be expressed as: Current assets minus current liabilities Current and fixed assets minus current and fixed liabilities Current assets over current liabilities Current and fixed assets over current and fixed liabilities Business Administration Paper 2004

(1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11)

In a large corporation, the firms owners are usually its top managers. False The basic information needed to construct a flow of funds statement is found on the income statement. True The operating break-even point is the point at which operating profits equal revenues minus operating costs. False A sinking fund is a poorly performing mutual fund whose net asset value is declining. False Penetration Pricing is used when a marketer introduces a new product at a relatively high price. False The most common channel for consumer products is manufacturer-retailerconsumer. True In the classification of consumer products, convenience products are usually more expensive than shopping products. False During the maturity stage of the PLC, sales increase at faster rate than during any other stage. False A wide span of management results in few organizational levels, and a narrow span results in many levels. True The Line relationship involves making decisions and acting on them. True Data is defined as formal system of gathering, integrating, comparing, analyzing, and dispersing information internal and external to the enterprise in a timely, effective and efficient manner. False A manager who believes that people inherently dislike work probably accepts McGregors Theory X. True

(12)

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(13) (a) (b) (c) (d) (14) (a) (b) (c) (d) (15) (a) (b) (c) (d) (16) (a) (b) (c) (d) (17) (a) (b) (c) (d) (18)

If a manufacturer gives a 30 percent discount to retailers and a 10 percent discount to wholesalers, which type of discount is being given? Quantity Cash Functional (also called trade discount) Seasonal Publicity differs from advertising in as much as: It is directed at large numbers of consumers. Its message is of a non personal nature. It is carried by the mass media. It is a non paid Form of reaching the public. In which stage of the PLC are promotion expenses per product item usually highest? Introduction Growth Maturity Decline Which of the following is not a disadvantage of using a Committee? High cost in time and money Splitting responsibility Group deliberation and judgment Compromise decisions Identify the Organization established by our Federal government to regulate security markets: SBP SEC NAB NFC If the credit terms are 2/10, net 30 and the amount of invoice is Rs. 4000, how much is the discount if the invoice is paid in 20 days? (for example, the term 2/10, net 30 allows a customer to deduct 2% of the net amount owed if the customer pays within 10 days of the invoice date. If a customer does not pay within the discount period of 10 days, the net purchase amount (without the discount) is due 30 days after the invoice date.) Zero Rs. 30 Rs. 60 Rs. 120

(a) (b) (c) (d)

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(19) (a) (b) (c) (d) (20) (a) (b) (c) (d) (e)

Which of the following is not part of the promotion-mix? Public relations Product planning Personal selling Advertising Selling activities include: Sales presentations Demonstrations Handling objections Closing the sale None of these Business Administration Paper 2005

(1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12)

Planning initiates other functions of management. True Managements make things to happen. False The ultimate criterion of control is the extent that activities are complete in ways that lead to more profits. False Computer Technology helps the management but does not replace the management. True Promotional mix is also known as communication mix. True Marketing environment is made up of micro-environment and macro-environment. True Promotional mix is the part of marketing mix. False Marketing strategy consists of specific strategy for target markets, positioning, the marketing mix and marketing expenditure levels. True A Financial manager has a full control over its firms stock price. False Liquidity ratios measure a firms ability to meet short term obligations. True The internal rate of return method is the most widely used capital budgeting techniques. False Stock exchange facilitates investment in real assets by providing secondary market to the financial securities. False

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(13) (a) (b) (c) (d) (14) (a) (b) (c) (d) (15) (a) (b) (c) (d) (16) (a) (b) (c) (d) (17) (a) (b) (c) (d) (18) (a) (b) (c) (d) (19) (a) (b) (c) (d)

The organizing function of management includes: How tasks to be grouped. Conflict resolution among sub-ordinates. Comparison of actual results with a budget. Definition of organizations goals. The key to motivating todays diversified work force lies in: Creativity Goal setting Support Flexibility Control should be placed: Where they are cost-effective On all activities Where there are problem areas On the single most important The marketing logic by which the business unit hopes to achieve its marketing objective is called: Business strategy Marketing strategy Production & distribution strategy All of these Strategic planning is the process of developing a formal strategy for: Identifying clear objectives Long run survival & growth Continuity & Consistency All of these Who are the true owners of Corporation? Debt holder Common stock holders Managers of the firm Board of directors What does an efficient port folio provide? Highest return for a given amount of risk Least risk for a given level of return Highest possible return and least amount of risk Both a and b

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(20) (a) (b) (c) (d)

The economic order quaintly (EOQ) increases when which of the following increases? Sales Ordering costs Carrying costs Both a and b Business Administration Paper 2006

1)

The three stages of marketing practices through which a company may pass are entrepreneurial marketing, formulate marketing and entrepreneurial marketing. [True] The continual segmenting or fragmenting of markets impedes the new product development process.[False] Reverse-flow channels refer to situations where one channel level acquires a level back in the channel, such as sears owning its own suppliers [True] Planning is concerned with defining an organizations goals and objectives and how to integrate and coordinate activities. [True] Leadership and management are two terms for the same process. [False] Effective control systems monitor everything happening in the organization.[False] In informal planning, the organizations objectives are rarely verbalized. [True] The trait approach to leadership has identified a specific set of personality characteristics that determine leader success.[True] A brand is an offering from a known source. [True] The concept of compounding deals with finding the future value of a present sum.[True] Short term creditors would be most interested in the firms of leverages ratios.[False] Working capital management includes in part the administration of cash, marketable securities, receivables and inventories. [True]

2) 3) 4) 5) 6) 7) 8) 9) 10) 11) 12)

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(13) a. b. c. d. e. (14) a. b. c. d. e. 15) a. b. c. d. e. 16) a. b. c. d. 17) a. b. c. d. 18) a. b. c. d.

Which of the following is NOT one of the four specific drivers that underpin the new economy? Industry convergence Disintermediation and reintermediation Customer delivered value Customization and customerization Digitalization and connectivity ___ lays out the target markets and viable propositions that organization will offer based on an analysis of the best market opportunities the strategic market plan the portfolio analysis the human resource plan the tactical marketing plan marketing research the attractiveness of a market offering is based: on the product, its placement, its price and its promotion on the match between customer needs and wants and distribution and pricing of the product almost entirely on the product being offered on product features and quality, services mix and quality, and price appropriateness entirely on the match between perceived product and actually product high levels of efforts are unlikely to lead to favorable job performance unless: technology is also considered quality of the effort is also considered team work is also considered management efforts are also considered In order to bring about effective organizational change, changes in technology need to be accompanied by making changes in _____: Strategies Structure People Both (b) and (c) A capital investment is one that: has the prospect of short term benefits has the prospect of long term benefits Is only undertaken by large corporations with large amounts of capital applies only to investment is fixed assets

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19) a. b. c. d. 20) a. b. c. d.

If the general level of interest rates rises, the prices of already issue bonds will: Rise Remain unchanged Fall Fluctuate If the EOQ for an item decreases, the average level of inventory will: Decrease Increase Remain the same There is no relationship between EOQ and inventory levels

Business Administration Paper 2007 (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12) A decision is a choice made between two or more alternatives. (True) Frank Gilbreth is known as father of Scientific Management. (False) The responsibility for organizational planning rests with middle level management. (True) The Hawthrone Experiments found that people were more concerned with preserving the work group than with maximizing their pay. (True) Selling concept assumes that heavy selling and promotional efforts are needed to stimulate more demand for the product. (True) Any paid form of non-personal presentation and promotion of ideas, goods or services by identified sponsor is known as public relation. (False) Market Segmentation is concerned with dividing the market demographically and geographically. (False) Joint Venturing is a form of entering foreign markets by joining with foreign companies to produce or market a product or service. (False) Another name of cash flow is accounting profit. (False) The Financial Manager has full control over his firms stock price. (False) Systematic risk can be diversified away by adding more securities to a portfolio. (False) Discounting is the process of finding present value. (True)

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(13) (a) (b) (c) (d) (e) (14) (a) (b) (c) (d) (e) (15) (a) (b) (c) (d) (16) (a) (b) (c) (d) (17) (a) (b) (c) (d) (18) (a) (b) (c) (d) (19) (a) (b) (c) (d)

Extreme division of labour leads to result in: Motivation Boredom Decreased work skill Non-specialization None of these Fayol defines 14 principles of management. Which of the following is not one of those principles? Scalar chain Espirit de corps Centralization Directedness of command None of these An example of pre-control established by management would be: Rules Policies Budgets All of these Firms credit policy usually includes establishing: Credit standards Credit terms Collection policy All of these Liquidity ratios are computed by using information from: Balance Sheet Income statement Cash flow Statement Both (a) and (b) Conservative working capital management strategies involve: Low risk, Low return Low risk, High return High risk, High return High risk, Low return Product life cycle has the following stages: Introduction and Maturity Growth and Maturity Introduction, Maturity and Decline Introduction, Growth, Maturity and Decline
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(20) (a) (b) (c) (d) (e)

Which product is most likely to be purchased through routine decision-making? Car Desk Soft Drink Shirt None of these Business Administration Paper 2008

(1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12)

The last stage of Maslow Need Hierachy is Esteem. (False) An effective Manager is one who achieves the goal with the least amount of resources. (True) Audit is a type of controlling system. (True) Removal of undesirable elements serves as Negative Reinforcement tool to motivate the people. (True) Marketing of services heavily rely on advertising. (True) Advertising is paid, personal communication through media (False) Skimming pricing is used when the customers are quality conscious. (True) Advertising is usually at the top of Promotion Mix of every product. (True) Profit as against Share Price Maximization is always a desirable goal of organization. (False) For a short-term creditor, liquidity ratios are more important than efficiency ratios. (True) Low levels of net working capital decrease risks. (False) The present value of an annuity is inversely related to future value of annuity. (True)

(13) (a) (b) (c) (d)

The three levels of a product are: Core, Packaging and Promotion Actual, Core and Pricing Augmentation, Core and Actual None of these

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(14) (a) (b) (c) (d) (15) (a) (b) (c) (d) (16) (a) (b) (c) (d) (17) (a) (b) (c) (d) (18) (a) (b) (c) (d) (19) (a) (b) (c) (d) (20) (a) (b) (c) (d)

MBO means: Management based on Organization Management based on Objectives Management by Objectives None of these The two broad price policies are: Demand and sales based pricing Penetration and low pricing Skimming and Demand based pricing None of these Quick Ratio is calculated by dividing: Current Assets by Current Liabilities Current Assets by Inventories Current Liabilities by Current Assets None of these Decreasing inventories is a source of: Assets Funds Credit None of these Entrepreneur is: Manager looking for profit Manager looking for employees satisfaction Manager looking for every opportunity None of these The depth of a 'Product Mix' indicates: All products offered by a company with its versions All products offered by a company with its brands All products and service brands None of these A person directly involved in operation and accomplishment of main objectives of the firm is called: First-Line manager Line-Manager Staff-Manager None of these

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Business Administration Paper 2009 (1) (2) (3) (4) (5) (6) (7) (8) (9) a. b. c. d. e. (10) a. b. c. d. e. (11) a. b. c. d. e. The key inputs into Discounted Cash Flow analysis are projected future cash flows. (True) Market demand for a product is the total volume that would be sold by a defined customer group. (False) Operational plans apply to the entire organization and establish the organizations overall goals. (False) Preferred stock has a fixed divided paid every period forever so preferred stock is essentially a perpetuity.(True) The cost of debt is the return that the firms debtors demand on new borrowing.(True) With the Internal Rate of Return, we try to find a single rate of return that summarizes the merits of a project. (True) IBM is example of a manufacturer brand. (True) Modifying job responsibilities is an example of structural change. (False) ---------- is a statement reporting the effects of a firms operating, investing and financing activities on cash flows over an accounting period. Income statement Annual report Cash flow statement Balance sheet None of these ---------- studied five chief executives at work and identified ten managerial roles. Max weber Henry fayol Henry mintzberg Fredrick taylor Michael porter A product life cycle -----------------. Shows how a product sales or profits may rise or fall over its life Tells you how long a product will sell for and make a profit Is divided into three stages Show how profitable a product will None of these

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(12) a. b. c. d. (13) a. b. c. d. e. (14) a. b. c. d. e. (15) a. b. c. d. e. (16) a. b. c. d. e. (17) a. b. c. d. e.

All of the following are fixed assets except Building Stocks Production plant Vehicles What is the influencing environmental factor when interest rates increase and firms find it difficult to borrow funds Political factor Social factor Economic factor Technological factor Competitive factor Which of the following is not a market entry strategy Licensing Indirect exporting Joint venture International marketing None of these ------------ is information about physical working conditions, work schedule and the organizational and social context of the job. Job specification Job context Work activities HR policy manual None of these The liquidity of a firm is a measure of --------------Its ability to pay bills Its ability to respond to changes in demand How flexible it is in its production plannning How quickly and easily a firm could relocate to another site None of these Market share means --------------How well a firm is doing How much power a firm has in the market How many firms are there in the market How big a market is None of these

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(18)

-------------- refers to a management philosophy that requires employers to continuously set and relentlessly meet ever high quality, cost , delivery and availability goals. Performance management Performance appraisal Continuous improvement Management by objective None of these Beta ------------. Is a measure of firm specific risk Is a measure of market risk Is a measure of total risk All of these None of these What is the price of a stock that is expected to pay a 1.00 divided next year if the cost of capital is 14% and the growth rate is zero 7.14 6.75 11.9 6.13 None of these

a. b. c. d. e. (19) a. b. c. d. e. (20) a. b. c. d. e.

Business Administration Paper 2010 (1) a) b) c) d) e) (2) a) b) c) d) e) You wish to borrow $ 8000 to be repaid in 24 monthly installments at an annual interest rate of 8%. What is your monthly payment? $ 262.82 $ 361.82 $ 150.5 $ 325.00 none If you invest $ 600 every six months at 8% compounded semi annually, how much would you accumulate at the end of 10 years? $ 15,883.20 $ 16,926.82 $ 17, 866.85 $ 18,233.45 None

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(3)

A commercial bank will loan you $ 12,250 for three years to buy a car. The loan must be repaid in 36 equal monthly payments. The annual interest rate on the loan I s 12% of the unpaid balance. How large are the monthly payments? $425.00 $350.67 $375.09 $406.88 none What is the future value of $500 investment, with a stated rate of 6% compounded monthly for 7 years. 700 730 760 790 none You are considering investing in a preferred stock that has a dividend of $ 3.25 per share. The market price of this stock is $ 48.625. What is the rate of return you would expect to make on this perpetuity? 6.68% 6.24% 6.05% 6.28% none What is not a disadvantage of traditional file processing system? Program-data dependence Reduce data redundancy Limited data sharing Lengthy development time none An enterprise data model is a (n) _______ model. numerical mathematical narrative graphical none

a) b) c) d) e) (4) a) b) c) d) e) (5)

a) b) c) d) e) (6) a) b) c) d) e) (7) a) b) c) d) e)

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(8) a) b) c) d) e) (9) a) b) c) d) e) (10) a) b) c) d) e) (11)

Which is not a component of relational database? Entity Table Attribute Hierarchy none Data base application can be divided into 5 categories. Which is NOT a database application category? Personal Department Enterprise Relational none A data base that supports organization wide operations and decision making is a (n) ________ database. department enterprise work group extra-net none As small companies begin to achieve success, they tend to adopt some of the tools used in professionally run marketing commas. This is a sign that the firm is in the ________ stage of marketing practice. Entrepreneurial marketing Formulated marketing Intrepreneurial marketing Effective marketing none The concept of a _______ is used to describe a cluster of complementary products that are closely related in the minds of the consumers but are spread across a diverse set of industries. Metamarket Metamediary Market place Marketspace none Marketers can increase the value of customers offering by: raising benefits and reducing cost raising benefits by more than raising the cost lowering benefits by less than the reduction in cost All of the above can increase the customers value
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a) b) c) d) e) (12)

a) b) c) d) e) (13) a) b) c) d)

(14) a) b) c) d) e) (15) a) b) c) d) (16) a) b) c) d) (17) a) b) c) d) e) (18) a) b) c) d) e) (19) a) b) c) d) e)

When a firm sees its competitors as all companies that compete for the same consumer dollars, they are concerned with the ________ level of competition. Brand Industry Form Generic None The number of channel levels from raw material to final product which a company will participate defines the firm's _________ scope. Industry Geographical Vertical Competence Which of the following best describes the organizational members who integrate and coordinate the work of others? Managers Operatives Subordinates Customers _________ represent the lowest level of management Team leaders First line managers Operatives Laborers none Which of the following roles is more important for lower-level managers than for either middle or top-level managers? Negotiator Leader Coordinator Entrepreneur none Which of the following skills involve working well with other people? Technical Human Computer Empirical none

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(20) a) b) c) d) e)

The phrase most associated with scientific management is ________? Management Relations One of the best Supply and demand Quality control none

Business Administration Paper 2011 (1) (a) (b) (c) (d) (2) (a) (b) (c) (d) (3) (a) (b) (c) (d) (4) (a) (b) (c) (d) (5) (a) (b) (c) (d) Fredrick Winslow Taylors Principles of Scientific Management suggested the use of scientific methods to define: The easiest way of doing a job The most complex way of doing a job The best way of doing a job None of these The quantitative approach using quantitative techniques in Management is called: Scientific Method Operations Research Quantitative Approach None of these The perspective that Managers are directly responsible for an organizations success is known as: Omnipotent view of management Management orientation Autocratic management None of these Effective Management decisions are: Emotional Based on lots of data Rational None of these Breakeven Analysis is a useful technique for: Reducing operating costs Maximizing sales Resource allocation None of these

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(6) (a) (b) (c) (d) (7) (a) (b) (c) (d) (8) (a) (b) (c) (d) (9) (a) (b) (c) (d) (10) (a) (b) (c) (d) (11) (a) (b) (c) (d) (12) (a) (b) (c) (d)

Recruitment helps: Improve productivity of HR Reduce number of employees Improve labour relations None of these Grapevine is: An office decoration plant An information network An official drink None of these (Informal Business Communication) Most important asset in an organization is: Money Plant and Machinery Employees None of these Employees resist organizational change because it: Reduces their compensation Creates uncertainty Puts more work on them None of these Strictly observing Corporate Ethics is: Not important in commercial organizations Against the concept of profit maximization An essential requirement of professional business management None of these According to Herzbergs Motivation - Hygiene Theory, employees salary is: Hygiene Factor Motivating Factor Employees Retention Factor None of these Who has the most power in Value Chain? Suppliers Distributors Customers None of these

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(13) (a) (b) (c) (d) (14) (a) (b) (c) (d) (15) (a) (b) (c) (d) (16) (a) (b) (c) (d) (17) (a) (b) (c) (d) (18) (a) (b) (c) (d) (19) (a) (b) (c) (d)

Marketing is: Sales of goods and services The range of services starting and ending with the customer Sales planning and promotion None of these Marketing Strategy is: Activities focused to defeat competitors Activities aimed at creating value and profitable relationship with customers Activities for maximizing sales None of these Cost strategy means charging: Highest price for products Lowest price for products Varying prices for products None of these Branding is: Not possible for services Not very useful commercially Useful for building product loyalty None of these Creation of value in a business means: Earning maximum profits Promoting rapid growth in sales Optimizing shareholders return in a company None of these Price/Earnings Ratio of a company shows relationship between its: Net profit and Sales Gross profit and Net earnings Market price of its share and Earnings per share None of these Free Cash Flows are: Net after tax profit Expected Revenues minus expected costs and capital expenditures Cash in hand and in bank None of these

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(20) (a) (b) (c) (d)

Term interest earned is: EBIT Interest on debt Net profit Debt Sales Interest Payable None of these

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