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PROCESS SPECIFICATIONS Process 4:

Bulk orders 1 No trade discount 2 Apply trade discount

Non-bulk orders

Process 5: DO WHILE there are pending orders IF there follow-up revisions THEN do not send sale contract ELSE continue Send sale Contract IF contract not received within 5 business days THEN cancel order Update pending order list ELSE continue END IF END DO Process 8: DO WHILE delivering goods IF claimant is on the destination THEN make him sign proof of delivery IF signed THEN give the ordered goods ELSE refuse to give ordered goods. END IF ELSEthere is no claimant THEN return with ordered goods. END IF IF claimant authorized another person THEN ask for authorization letter and ID and make him sign proof of delivery and give ordered goods ELSE get back to main office with ordered goods. END IF END DO.

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