Kyle Calderwood

Faculty/Staff Help Desk Technician kyle.calderwood@stockton.edu

Summary
Presenter iPads in the Classroom: Apps for K-12 Forming Your PLN: Twitter for Educators International Society for Technology in Education - June 2012 TeachMeet Nashville - May 2012 NJEA Technology Institute - April 2012 Teach Meet Kentucky - October 2011 International Visual Literacy Association Conference - September 2011 Padcamp UConference - August 2011 The Southern Regional Institute and Educational Technology Training Center From My Classroom to Yours Conference - March 2011

Experience
Adjunct Professor at Richard Stockton College of NJ January 2013 - Present (4 months) GEN2108 - Web Tools: Global Learning GEN2243 - Exploring Your Digital Toolbox Organizer at TeachMeetNJ February 2012 - Present (1 year 3 months) Conference organizer 1 recommendation available upon request Computer Services Specialist at Richard Stockton College of NJ August 2011 - Present (1 year 9 months) Faculty/Staff Help Desk technician - Manage users in a Microsoft Active Directory environment - Diagnose and repair computers infected with Malware/Viruses - Create and distribute computer images using Norton Ghost - Computer support for on-campus events - Facilitate software repairs or installs using remote administrator - Setup new or replacement computers/scanners/printers - Securely wipe data utilizing DBAN

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Telephone Operator Typist at The Richard Stockton College of NJ March 2006 - August 2011 (5 years 6 months) Maintain master database of all faculty and staff phone extensions, office locations, and department listings. Answer all incoming calls for the Colleges main phone line, and facilitate calls to their proper locations. Maintain database of all work orders for staff, faculty, and student phone repairs. Assist students/staff/faculty with various hardware related issues via telephone. Assisted with phone repairs in student housing or on the main academic campus. Coordinated teleconferences for faculty and staff using AT&T services. Responsible for interviewing, hiring, training & supervision of student assistants Responsible for originating, maintaining and supervision of student assistant schedules in order to ensure full office coverage. Responsible for professionally answering incoming calls to the Computer Help Line Desk and verbally and professionally assist individuals with any basic computer related issues. Responsible for professionally assisting students on campus (7,500+ campus) with any login issues they may experience with College computerized programs, and when necessary, must reset passwords, thus provided the authority to access confidential data base of passwords. When conditions arise, responsible for providing direct assistance to Tier 2 computer support individuals with on-site installation of printers, computers or move of computer equipment to another site, most often unsupervised. The Richard Stockton College of NJ at Media Services Technician November 2005 - March 2006 (5 months) Administrate the Video Distribution System (VDS), which controls the TV signal in each classroom throughout the academic campus. Assisted faculty, staff, and students with scheduling of media and/or equipment via telephone and in person. Video editing of various projects for faculty and staff. Office Assistant at The Richard Stockton College of NJ June 2002 - August 2002 (3 months) Designed new daily schedules, flyers, and certificates for Summer Day Camp Assisted Director of Athletics with various projects including database management and research.

Projects
Masters Capstone Project September 2011 to May 2012 Members:Kyle Calderwood An educational iPad app database that is community driven.

Courses
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MA, Intstructional Technology Richard Stockton College of New Jersey Intro to Instructional Technology Visual Design & Communications Instructional Design and Development Web Design and Development Integrating Technology in the Classroom Using Educational Software/Hardware E-Learning in the Workplace Learning Strategies Advanced Web Design Research in Instructional Technology Capstone: Final Project INTC-5001 INTC-5120 INTC-5160 INTC-5340 INTC-5330 INTC-5320 INTC-5560 INTC-5110 INTC-5350 INTC-5170 INTC-5810

Skills & Expertise

SQLite ColdFusion HTML + CSS Active Directory Outlook Viruses Malware Analysis Teacher Training Norton Ghost Social Media Twitter Hardware Support Hardware Installation HTML Staff Development Research Instructional Design Instructional Technology Curriculum Design (Beginner, 3 years experience) (Beginner, <1 year experience) (Intermediate, 3 years experience)

Education
Richard Stockton College of New Jersey MA, Intstructional Technology, 2008 - 2012 Grade: 4.0/4.0 Richard Stockton College of New Jersey BA, Communications, 1997 - 2001

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Honors and Awards

2011 Distinguished Fellowship - Stockton College

Interests
gaming, computers, help desk, movies, high definition

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Kyle Calderwood
Faculty/Staff Help Desk Technician kyle.calderwood@stockton.edu

1 person has recommended Kyle

"plasq sponsored a conference Kyle coordinated, the first TeachMeet NJ. His initiative in starting the TeachMeet NJ is admirable, and his efforts to ensure my company's satisfaction with our sponsorship was great. His attention to the conference sponsors is something I wish I saw more of from other coordinators." Erica Carson, Marketing and PR, plasq, was with another company when working with Kyle at TeachMeetNJ

Contact Kyle on LinkedIn

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