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  • Test

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    Syed Waqar Ahmad Qureshi
    5 просмотров1 страница
    Customer is trying to access the device via management interface but he was unsuccessful to do so then he tried to connect via console but he is getting an Error. As per customer right now the device is not in the production network and priority is medium but he said on Tuesday (02-04-2013) it will become critical.

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    Customer is trying to access the device via management interface but he was unsuccessful to do so then he tried to connect via console but he is getting an Error. As per customer right now the device is not in the production network and priority is medium but he said on Tuesday (02-04-2013) it will become critical.

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    Attribution Non-Commercial (BY-NC)
    Скачайте в формате DOCX, PDF, TXT или читайте онлайн в Scribd
    Отметить как неприемлемый контент
    5 просмотров1 страница

    Test

    Загружено:

    Syed Waqar Ahmad Qureshi
    Customer is trying to access the device via management interface but he was unsuccessful to do so then he tried to connect via console but he is getting an Error. As per customer right now the device is not in the production network and priority is medium but he said on Tuesday (02-04-2013) it will become critical.

    Авторское право:

    Attribution Non-Commercial (BY-NC)
    Скачайте в формате DOCX, PDF, TXT или читайте онлайн в Scribd
    Отметить как неприемлемый контент
    из 1

    Contact Name: Joseph Reyes.

    Contact Number: 7147321006

    Contact Address: Pacific Dental Services - NSC


    C/O Joseph Reyes 17000 Red Hill Ave Irvine, CA 92614

    Notes: <why does the device require RMA, what troubleshooting have you done, explanation of logs> Customer is trying to access the device via management interface but he was unsuccessful to do so then he tried to connect via console but he is getting an Error (Reboot and select proper boot device. Insert boot media into selected boot device and press any key). I fallowed up this link https://live.paloaltonetworks.com/docs/DOC-2050 but couldnt fix this issue. As per customer right now the device is not in the production network & priority is medium but he said on Tuesday (02-04-2013) it will become critical. Logs: Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key.

    Hi Joseph,

    I am Escalating this case to the appropriate team they will get back to you soon.

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