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We specialize in
Corporate Training & Development
Consultancy Work & Services
Business Address: No. 8-2, Jalan PJS 8/4, Sunway Mentari, 46150 Petaling Jaya, Selangor. Malaysia.
The Anderson Global Resources is a Corporate Training & Consulting company. We specialize
in Training and Human Capital Development, for both management and technical skills. In ad-
dition to the extensive industrial experience in human management, we have a pool of experts
in our faculty specializing in specific areas in order to better serve organizations of numerous
industries.
We work together with companies as smart partnership in providing hands-on solutions to help
solve day to day business challenges by developing their human capital, building their brands,
advertising their image and marketing their products – all with the help and guidance of our
multifaceted organization.
VISION
We envision in DELIVERING SUSTAINABLE HUMAN CAPITAL FOR THE FUTURE
MISSION
Our mission is to design and deliver high impact development programs and a wide range of
consultancy services that produce outstanding human performance in your organizations.
GUIDING PHILOSOPHY
We are committed to create a strong and continuous improvement in human performance with
your organization.
We create a smart partnership with you to fully understand your unique business strategy,
goals, needs, objectives and culture. Following that, we customise programmes that are spe-
cially designed to build and sustain the skills and behaviours that are essential to your business
success.
The unique approach combined with the strong faculty of experts, competent trainers and
facilitators puts our lab in the position to spur the progress of establishment.
ORGANIZATION STRUCTURE
ORGANIZATION STRUCTURE
ANDERSON GLOBAL
RESOURCES
Corporate Recruitment
Training and
services & and
Consultancy
consultancy development
of Talents
Faculty Faculty
Faculty
Technical Others eg
Examination
Management IT, CIDB ,
JPK,etc
Faculty
Technical & Management
STRATEGIC EXECUTION
CHANGE MANAGEMENT
STRATEGIC LEADERSHIP
ULTIMATE LEADERS WORKSHOPS
SUCCESS PLANNING WORKSHOPS
BUILDING TALENTS DEVELOPMENT
EFFECTIVE PROJECT MANGEMENT
LEADERSHIP FOR HIGH PERFORMANCE
LEADING A SUCCESSFUL ORGANIZATION
INVESTORS RELATIONS & COMMUNICATION
RISK MANAGEMENT FOR SUSTAINABLE BUSINESS
BUSINESS STRATEGY WORKSHOP FOR SENIOR MANAGEMENT
TRANSFORMATIONAL LEADERSHIP DURING CHALLENGING TIMES
7 LEADERSHIP SKILLS FOR EFFECTIVE MANAGERS & SUPERVISORS
DEVELOPMENT TALENT AS BUSINESS ENTREPRENUERS & LEADERS
CONSULTATIVE SELLING
SELLING COMMUNICATION
CALL CENTRE MANAGEMENT
PERSUASIVE SELLING THROUGH NLP
RELATIONSHIP SELLING & ATTITUDE
HANDLING DIFFICULT CUSTOMERS
CREATIVE MARKETING STRATEGIES
STRATEGIC SELLING TO KEY ACCOUNTS
PROBLEM SOLVING & DECESION MAKING
CUSTOMER RELATIONSHIP MANAGEMENT
BLUE OCEAN STRATEGY & MARKETING SKILLS
HANDLING COMPLAINTS AND SERVICES RECOVERY
HOW TO PLAN AN EFFECTIVE PROMOTION STRATEGY
EQ & POSITIVE MENTAL ATTITUDE
POWER NEGOTIATION
GUERRILLA SALES: MASTER THE PSYCHOLOGICAL SELLING & NEGOTIATION
TECHNIQUES
CREATIVE THINKING AND PROBLEM SOLVING
BRANDING & PRODUCT MANAGEMENT
EXPERIENTIAL TEAMBUILDING
Motivate, Move Up and Mould Your Team for Continuous Improvement in teamwork,
communication and Productivity
ULTIMATE LEADERSHIP
ENLIGHTENED WARRIOR
TEAM BUILDING COURSE
BUILDING A WINNING TEAM
STRATEGIC WARGAME -LEADING CHANGE
GUERILLA BUSINESS STRATEGY BOOTCAMP
COMMUNICATION
HYPNOTIC WRITING FOR SALES & ADVERTISING
CREATIVE MEDIA & PR WRITING
TELEPHONE COURTESY AND TELEMARKETING
THE ART OF NEGOTIATION
CORPORATE GROOMING, ETIQUETTE & FINE DINING
TRAINING DIRECTORY
TRAINING SKILLS
Programs for experienced trainers and trainers-to-be
FINANCE
DEBT RECOVERY
FINANCIAL ANALYSIS
FINANCIAL MODELLING
LEGAL DOCUMENT & CONTRACT LAW
FINANCE FOR NON FINANCE MANAGERS
PRACTICAL BUDGETTING FOR TODAY’S BUSINESS
CORPORATE PLANNING & CORPORATE FINANCIAL SKILLS
CUSTOMER SERVICES
THE X– FACTOR IN DELIGHTING CUSTOMERS
AMAZING CUSTOMERS EXCELLENCE
10 HIGHLY EFFECTIVE SERVICE PRINCIPLES
THE ART OF LISTENING & TELEPHONE SKILLS
TELEPHONE ETIQUETTE & TELEMARKETING
HOSPITALITY TRAINING DIRECTORY
SALES
CUSTOMER RETENTION
SERVICE SKILLS FOR ROOM DIVISION
COMPLAINTS & SERVICE RECOVERY FOR HOTELIERS
TURNING COMPLAINTS TO BUSINESS OPPORTUNITIES
WORLD CLASS CUSTOMER SERVICE—FRONT OFFICE, RESERVATION
MASTERING TELEMARKETING FOR RESERVATION
WINNING CUSTOMERS THRU NEGOTIATION, SUGGESTIVE SELLING
& CLOSING DEALS
MOTOR VEHICLE
HEAVY EQUIPMENT
QUALITY TOOLS
Thank you Mr Leong for sharing your invaluable experience in running a High
Performance Organization & Developing Sustainable Growth. It helps me tremendously in running the
entire company. Managing Director, Tractors Malaysia.
“Very practical, real life situations & solutions that can be applied to my department’s issues”
Norazalina Rahman, Financial Controller
Sue is excellent in delivering her business communication & writing trainings fun, engaging and
interesting. You’re the best trainer. Rohani Abdullah, Petronas, T’rengganu.
On TEAMBUILDING
“I’ve never thought this training can impact me and life-changing. This is the best training I’ve ever
attended.” Yati, OEC. HR & Learning.
“We learnt so much about changing our mindset in this event. We’re so recharged even for the tough
times ahead.” Ungku, Restaurant Manager