JOB SATISFACTION:

A positive emotional state resulting from evaluating ones job experience.

THE INDIVIDUAL: ABILITY MOTIVATION SUPPORT

THE JOB: DESIGN JOB ELEMENTS

JOB SATISFACTION/ DISSATISFACTION

ORGANIZATIONAL COMMITMENT

FACTORS AFFECTING JOB SATISFACTION:

INDIVIDUAL FACTORS personality, education, intelligence and abilities, age, marital status and orientation to work. SOCIAL FACTORS relationship with co-workers, group working and norms, opportunities for interaction, informal organization.

CULTURAL FACTORS underlying attitudes, beliefs and values.

ORGANIZATIONAL FACTORS nature and size, formal structure, personnel policies and procedures, nature of work, technology and work organization, supervision and type of leadership, management systems, working conditions. ENVIRONMENTAL FACTORS economic, social, technical and governmental influences.

INDIVIDUAL, ORGANIZATIONAL, SOCIAL, ENVIRONMENTAL & CULTURAL FACTORS

JOB SATISFACTION
INFORMATION TECHNOLOGY, STRESS AT WORK, WORK ORGANIZATION & INDIVIDUAL JOB DESIGN, JOB ENRICHMENT, WORK/ LIFE BALANCE, CONTEXTUAL FACTORS, QWL & CONTEXTUAL FACTORS

IMPACT OF INFORMATION TECHNOLOGY ON JOB SATISFACTION:

IT WILL INTRODUCE CHANGES IN: NATURE & CONTENT OF INDIVIDUAL JOBS. CHANGES IN THE NATURE OF SUPERVISION. FUNCTION & STRUCTURE OF WORK GROUPS. EMPLOYMENT CONDITIONS. MANAGEMENT TASKS.