Академический Документы
Профессиональный Документы
Культура Документы
QUALIFICATIONS
I have extensive knowledge and working abilities with all areas of computers and the internet, as well as 4 years of established working experience as an Operations Representative at Citi. Most recently, Ive enjoyed working at UnitedHealthcare to manage the claims processing system by providing a high level of expertise with matters relating to the interface and its functionality. I also managed multiple applications in a fast-paced environment to assure the efficient payment to the client. I possess very strong vocabulary and grammar skills with a very keen interest on quality and an intense attention to detail. My communication skills are excellent and my analytical abilities are superior. I exhibit excellent proficiency in all areas of management and the business environment. Im a very organized and reliable worker, which has been reflected in my job experience. I enjoy working as part of a team exhibiting leadership at all times, I also remain focused as a self-starter independent problem solver. Among my best subjects, English helps me keep accurate and steady records which I believe qualifies me as an effective and dependable employee.
EDUCATION
May 2013 Excelsior College | School of Business and Technology - Albany, NY Bachelor of Science Degree in Management Information Systems Cumulative GPA 3.36/4.00 | Major/Concentration GPA 3.56 Penn Foster College - Scottsdale, AZ Associate of Science Degree in Computer Information Systems GPA 3.24/4.00 (4th semester Deans List) Penn Foster Career School - Scranton, PA Career Diploma in Web Page Design [2-year specialty study in Web Programming and Design] Course Average - 96/100 Genesee Community College - Arcade/Batavia Campuses, NY 35 Credit Hours Earned (General Studies/Computer Information Systems) Pioneer High School - Yorkshire, NY High School Regents Diploma - Majoring in Computer/Visual Arts
January 2010
May 2006
EMPLOYMENT
06/11-12/12 UnitedHealthcare, Systems Analyst/Claims Rep. Associate - Tonawanda, NY Configured and managed medical claims processing systems to support complex business operations. Enjoyed working as part of a team to quickly and accurately pay medical claims, contributes to speech and written presentations using effective communication. 06/08-05/11 Citi, Operations Rep./Transaction Services Rep. I (Public Sector Lockbox) Getzville, NY Performed specific data entry operations; including auditing passport applications and processing U.S. Department of State transactions. Programs and other software used: (KYGG/ParaScript/Citrix) 07/09-09/09 Citi, Claims Representative (Public Sector Lockbox) Getzville, NY Under contract with the U.S. Government processing claims for the Cash Allowance Rebate System (C.A.R.S.) Communicates daily with car dealerships as a Level 1 Approver. 05/07-06/08 Adecco Staffing, Data Entry Operator - Getzville, NY Assignment stationed at CitiGroup performing specific data entry operations. Work progress and quality is measured in speed efficiency and accuracy, providing auditing feedback when necessary.