Business Units’ Disaster Preparedness and Confidence Assessment (DPCA)

Confidence Scale: 1 to 10.

1 – 2: Very Low (VL)
3 – 4: Low (L)
5 – 6: Medium (M)
7 - 8: High (H)
9 – 10: Very High (VH)

Business Business Business Systems Work IT Records Recover Recove Recove

Department Function Process Not Arounds Strategy Strategy y Team ry ry
Tested Tasks Tested
Sales Order Customer New Account 0 9 4 9 7 9
Management Service Management
Manage 2 9 3 9 7 9
Customer
Problems
Handle 3 9 4 9 7 9
Product
Returns

9 4.5 9 3 9 7 9 7.2
Order Receive 6 6 4 9 7 9
Processing Orders
Process IMS 6 6 4 9 7 1
Orders
Fulfill Orders IMS 6 6 3 9 7 1
1 6 6 3 9 7 1 4.7
Business Business Business Systems Work IT Records Recover Recove Recove
Department Function Process Not Arounds Strategy Strategy y Team ry ry
Tested Tasks Tested
Sales and Sales Manage SITS 9 4 7 9 7 2
Marketing Sales
Contracts
Sell Product SITS 7 4 7 9 7 2
Develop 7 4 7 9 7 2
Sales Plan
1 7.6 4 7 9 7 2 5.4

Marketing Provide 8 7 4 9 7 9
Sales Lead

8 8 7 4 9 7 9 7.4
Product Establish 8 5 7 8 9 7 9
Pricing Wholesale
Product
Price
Adjust 8 5 7 8 9 7 9
Product
Pricing
Establish 8 5 7 8 9 7 9
Online and
Retail
Product
Pricing
8 5 7 8 9 7 9 7.6
Business Business Business Systems Work IT Records Recover Recove Recove
Department Function Process Not Arounds Strategy Strategy y Team ry ry
Tested Tasks Tested
Distribution Packaging Package IMS 5 8 7 9 7 1
Products
Order IMS 5 8 7 9 7 1
Packaging
Supplies
1 5 8 7 9 7 1 5.4
Shipping Create 8 6 8 9 7 8
Shipping
Labels
Attach 8 7 8 9 7 8
Invoice
Urgent 8 5 8 9 7 8
Delivery
Normal 8 5 8 9 7 8
Delivery
Scan 8 7 8 9 7 8
Package
7 8 6 8 9 7 8 7.6

6.5