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OCTOBER 2012

P/ID 37503/PBAC
Maximum : 80 marks

Time : Three hours

PART A (5 5 = 25 marks) Answer any FIVE questions. 1. 2. 3. 4. 5. 6. 7. 8. What are the major elements of organisational behaviour? State the features of group dynamics. Briefly explain the leadership styles. Distinguish between Attitude and perception. Enlist the causes for stress. What are the characteristics of power? Distinguish between Organisational culture and Organisational climate. Do you think that organisational development can be achieved in one step? PART B (4 10 = 40 marks) Answer any FOUR questions. 9. 10. What are the financial and incentives prevailing in industries? non-financial

Discuss the qualities of a good leader in the context of a business concern.

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Explain the various sources of stress. Suggest the ways to reduce it. What are the determinants of personality? What do you mean by organisational communication? Discuss its types. Suggest the ways for an effective communication. Will there be any resistance for an organisational change? If so, how will you manage it? PART C (15 marks) (Compulsory)

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XYZ Ltd., a large organisation manufacturing electronic products consults you for the introduction of Management By Objectives (MBO). As Management how will you explain the benefits and limitations of MBO? How will you convince the management for the introduction of MBO?

P/ID 37503/PBAC

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