FAQ

Troubleshooting

If you have trouble to experience the exiting world of oil exploration, please check these few points below. In most cases it will solve the problem. Please make sure of the following: You have administration rights on your machine. If you do not have administration rights, contact your computers administrator. Make sure that your graphics card driver is up-to-date see below how to check this. Make sure that DirectX is fully upto-date follow the instructions on the website. http://www.microsoft.com/en-us/download/details.aspx?id5> Ensure that your computer equals the minimum specifications recommended: http://www.questforoil.com/technical-requirements/

How to update you graphics card driver/PC: Please look at this website: http://www.positech.co.uk/support/videocards.html How to update you graphics card driver/MAC: Click the Apple sign in the menu bar and choose software update. Common video card manufactures (links to websites): Nvidia Intel

http://www.nvidia.com/content/global/global.php http://www.intel.com/content/www/us/en/homepage.html

AMD/ATI http://www.amd.com/uk/Pages/AMDHomePage.aspx

Please do not hesitate to contact us if the above doesnt solve the problem. We hope you get a great experience playing Quest for Oil.