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CV Iva Gooden
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Highly successful in defining company direction, achieving goals and optimising business whilst delivering the
highest standards in the competitive, mobile phone sector. Skilled in optimising team potentials through
delivery of management training / development solutions. Also excellent Corporate Account Management
experience gained and now looking for a new Branch / Area or Account Management position that offers a
genuine opportunity for progression and rewards on merit.
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AREAS OF EXPERTISE
PROFESSIONAL DEVELOPMENT
Diploma BTEC (exam not sat) 1995 - 97
Formal external training and numerous in-house courses, has supplemented my extensive hands-on
management experience: Direct Selling, Effective Retail Management, Negotiating, Persuasive Presentation
Skills, People Management, Advanced Selling Skills, Briefing, Brand Induction, Customer Satisfaction
Measurement, Training the Trainer, Supervisory Management, Account Management, Health and Safety,
Accounts and Profitability, (commensurate with key skills and experience)
Staff Member Orange (Retail), Grainger St, Newcastle upon Tyne 1996 – 99
(Won “Best Full Timer in the Country” accolade).
Personal:
Date of birth: 1979.
Marital Status: Married, 1 child.
Interests / pastimes: Family, computing, music.
Driving licence: Full Clean.
Languages: English, Urdu, Punjabi, Arabic.
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