Defect Process Flow

Solution Management

5. Fix & Test in PRD landscape, and apply in Project landscape

Follow procedures outlined as per the Dual Landscape Synchronization Process for ABAP & Configuration Transports Pre-Stabilization process flow

Yes

Yes

Tester

1. Identify Defect

2. Is it an existing defect?

No

4. Is it an existing PRD issue?

No

6. Log Defect & Notify Assigned To Team Lead

3. Link Defect to Test Step

Assigned To Team

Yes 10. Assign to Appropriate Resource 9. Reassign & Notify Other Team Lead

From other Team Leads queue

7. Test Lead Validates Defect

8. Needs Reassignment?

No

To other Team Leads queue

Np

Assigned To

11. Review & Estimate Fix Effort

12. Fix Defect & Test in Dev

13. Test Successful?

Yes

14. Notify Defect Owner & Tester

18. Release Transport to QA, Request Import to QA & Update Status

Defect Owner/Tester

No 15. Test Defect in DEV 21. Update Defect to Close 20. Test Successful? 16. Test Successful? Yes

17. Update Test Step & Request Transport Release

Yes

No 19. Test Defect in QA