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WHAT IS DECISION ?
• Act or process of deciding /choice
finalisaction
• Resolution made after consideration.
• Settlement of a Question.
Why it is important to a manager ?
• It is a primary responsibility
• Decision may involve
» Allocating recourses
» Appointing people
» Investing capital
» Introducing new product
Stage of decision.
• Past :-In which problem developed.
• Present :-developing the alternative and
finalizing the choice.
• Future :-Result will be know, evaluation
Decision Models
Three phase decision model :-
Henry mintzberg
Set goals or
Define problem Select
Best
Alternative
Discover
Symtoms Action or
Implement
Decision
Develop Determine
all all
alternative outcomes
Develop criteria
Administrative man model or
bounded rationaility model
set goal
unacceptable
Imply programme
Set goal Establish
To identify Appraise
Or Level of
Define problem aspiration
Feasible feasiable alteranitave
alternative alternative
identified acceptable
No
feasiable act
alternative
identified
Adjust
level of
Appraise case of
aspiration
Aspiration level
attainment
Implicit favourite model
Or Gamesman model
Decision rule
Justified implicit
Favors
Announcement
act
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