M.B.A.

DEGREE EXAMINATION, NOVEMBER/DECEMBER 2010 Elective BA 9263 MANAGERIAL BEHAVIOUR AND EFFECTIVENESS (Regulation 2009) Time : Three hours Maximum : 100 marks Answer ALL questions PART A (10 2 = 20 marks) Write short notes on the following : 1. Ineffective Manager. 2. Important Job. 3. Career Management. 4. Recruitment. 5. Managerial Effectiveness. 6. Optimizer. 7. Organizational Climate. 8. Charismatic Leader. 9. Innovation. 10. Negotiation.

PART B (5 16 = 80 marks) 11. (a) Differentiate Effective and Ineffective Managerial Job Behaviour. Or (b) Describe the Models in Managerial Job Behaviour. 12. (a) Discuss the steps in Career Management. Or (b) Suggest suitable factors for increasing the efficiency of Campus Recruitment. 13. (a) Differentiate the Managerial Effectiveness between Private and Public companies. Or (b) Explain the process of measuring Managerial Effectiveness.

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14. (a) Explain the role of Leaders in Managerial Effectiveness. Or (b) Enumerate the impact of Environmental Competition on Managerial Effectiveness. 15. (a) Discuss the techniques to develop self with Competitive spirit. Or (b) Explain the concept, techniques and application of Knowledge management.

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