Government Executive Magazine - 7/15/02 <font size=-l>FBI Director</FONT><P>Rob...

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EXCELLENCE IN GOVERNMENT 2003
THINKING OUTSIDE THE BELTWAY
WEST DECEMBER 3 -5, 2003 SAN DIEGO, CALIFORNIA fi

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July 15, 2002

FBI Director
Returr
Robert Mueller Conte

Homeland Security
** In the end, two things have come to symbolize that
which we must change. First, what did not happen with the
memo [about terrorists in flight training schools] from
Phoenix points squarely at our analytical capacity. Our
analytical capability is not where it should be, but I believe
that [the FBI reorganization] plan addresses this.

Second, the letter from Agent [Coleen] Rowley points

squarely at the need for a different approach, especially at
headquarters. .. .

Let me take a moment to thank Agent Rowley for her letter.

It is critically important that I hear criticisms of the
organization, in- eluding criticisms of me, in order to
improve the organization. Because our focus is on preventing
terrorist attacks, more so than in the past we must be open to
new ideas, to criticism . . . and to admitting and learning
from our mistakes. I certainly do not have a monopoly on the
right answers.

From new priorities, to new resources, to a new structure

applying a new approach, I believe we are on the way to
changing the FBI. And while we believe these changes to be
a dramatic departure from the past, in the end our culture
must change with them.. 99

—May 29, 2002

At a press conference announcing the FBI's reorganization.

http://www.govexec.com/features/0702/HSMueller.htm 12/5/2003