1. Which are all the retail stores are you aware of.

Spencers Daily. Reliance. More.

Fresh@. Nilgiris. Heritage.

Others

2. Where do you do your monthly house holds shopping.

Spencers Daily. Reliance. More.

Fresh@. Nilgiris. Heritage.

Others

3. How many times have you shopped in last month in your specified retailer
shop.

One time. Two times.

Three time. >Three times.

4. When does most of your shopping happen.

Weekdays. Weekends.

5. During what time of the day does most of your shopping happen.

Between 9 a.m – 12 noon Between 3 p.m - 6 p.m

Between 12 noon – 3 p.m Between 6 p.m- 10 p.m

6. Who does your monthly house hold shopping.

Self Spouse. Other Family Members.

Servant.
7. What is your monthly shopping expenditure.

>1.5 k 1.5k-2k.

2k-2.5k. 2.5k-3k. >3k.

8. Give mark 1-4.

1—Highly satisfied.

2—Satisfied.

3—Dissatisfied.

4—Highly Dissatisfied.

Particulars Range & Quali Availabili Pric Offers/discount

Assortment ty. ty. e. s.
Categories .
Staples
P.F /
Beverages
Health &
Beauty
House Hold
Needs
Home Work
Play
Fruits &
Vegetables
Fish & Meat
Bakery
Daily
Chilled
Frozen
 Basic
Garments
Basic E&E

9. Where do shop your Rice/Atta bags – 5kgs/10kgs/20kgs.

_____________

10.Why do you buy it from there____________.

11.Reason for not buying it from your preferred retailer ___________________

12.

Particulars Highly Satisfied. Dissatisfied. Highly

satisfied. Dissatisfied.
Store
Location(Proximity)
Store Ambiance.
Cleanliness/Hygieni
c.
Staff Appearance.
Staff Behavior
Customer. Support
/Problem Solving.
Parking.
Free Home
Delivery.
Pricing.

13. Overall Satisfaction Mark as 1 to 4__________.

14. Other suggestions/Inputs_____________.

Name & Address :

Gender :

Marital Status :

e-mail/ph.no. :