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  • Business Communications

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    nadialixinha
    15 просмотров1 страница
    A caller from Hunter's Office Supplies named Jack Kordell asked to speak with Elaine Strong from Ultimate Computers. The secretary informed him that Elaine was not available at the moment but should return around 4:30pm. Jack asked the secretary to fax brochure details about Ultimate Computer's laptop line and after-sales support that Elaine had previously sent him, as his fax machine was currently broken. The secretary agreed to fax the information to Jack at 3:30pm so he could review it before calling Elaine at 5:00pm.

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    A caller from Hunter's Office Supplies named Jack Kordell asked to speak with Elaine Strong from Ultimate Computers. The secretary informed him that Elaine was not available at the moment but should return around 4:30pm. Jack asked the secretary to fax brochure details about Ultimate Computer's laptop line and after-sales support that Elaine had previously sent him, as his fax machine was currently broken. The secretary agreed to fax the information to Jack at 3:30pm so he could review it before calling Elaine at 5:00pm.

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    Attribution Non-Commercial (BY-NC)
    Скачайте в формате PDF, TXT или читайте онлайн в Scribd
    Отметить как неприемлемый контент
    15 просмотров1 страница

    Business Communications

    Загружено:

    nadialixinha
    A caller from Hunter's Office Supplies named Jack Kordell asked to speak with Elaine Strong from Ultimate Computers. The secretary informed him that Elaine was not available at the moment but should return around 4:30pm. Jack asked the secretary to fax brochure details about Ultimate Computer's laptop line and after-sales support that Elaine had previously sent him, as his fax machine was currently broken. The secretary agreed to fax the information to Jack at 3:30pm so he could review it before calling Elaine at 5:00pm.

    Авторское право:

    Attribution Non-Commercial (BY-NC)
    Скачайте в формате PDF, TXT или читайте онлайн в Scribd
    Отметить как неприемлемый контент
    из 1

    Business Communications

    Secretary: Hello, Ultimate Computers. May I help you? Caller: Yes, this is Jack Kordell from Hunter's Office Supplies. May I (1) Elaine Strong, please? Secretary: I'm sorry, but she's not in right now. Caller: Okay, do you know when she'll be (2) ? to

    Secretary: Uh, yes, she should be here later on this afternoon maybe about 4:30. May I take a message? Caller: Yes. Ms. Strong sent me a brochure detailing your (3) computers with a (4) about after-sales
    (5)

    line of laptop

    of other software products, but there wasn't any information .

    Secretary: Oh, I'm sorry. Would you like me to fax that to you? Caller: Yes, but our fax is being (6) at the moment, and it won't be working until around 2:30. Hum . . . could you try sending that information around 3:30? That's should give me time to look over the (7) before I call Ms. Strong, say, around 5:00.

    Secretary: Sure. Could I have your name, telephone number, and fax number, please? Caller: Yes. Jack Kordell ell and the phone number is 560-1287. 560 1287. And the fax number is 560-1288. 560 Secretary: Okay. Jack Kordell. Is your name (8) C-o-r-d-e-l? l?

    Caller: No. It's Kordell with a "K" and two "l's." K-o-r-d-e-l-l." K Secretary: All right, Mr. Kordell. Kordell And your phone number is 560-1287, 1287, and the fax number is 560-1288. Is that (9) Caller: Yes it is. Secretary: All right. I'll be (10) Caller: Okay, bye. to send you the fax this afternoon. ?

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