Logility Long running job check:1) Suppose if any job is long running then check its log file.

If those jobs logs file shows time stamp every 2 minutes than that job is running fine (i.e ) If it is showing sleep 60 then that job is running fine and it is updating data in the table after every run. 2) 3) If we see that time stamp is older than 20 minutes, then it means that job is not progressing. If we see lock entries in the table SCP_LOCK than we have to clear lock entries by raising a DBA ticket. Suppose any job is long running and its time stamp is also getting update frequently than we need to ask DBA to check temp space for that job. If it is less then we should ask them to increase its temp space. In logility jobs fails, only whenever there is server reboot. When server reboot takes place server is unable to send its update back to autosys. So job fails when it didnt receives update from server. Failure : 1. 2. Open Oracle SQL Developer Add a Schema For QA User Name : read_only Pwd : readonly Database : LGTYQAM ( For AMER / GLOBAL QA ) LGTYQEU ( For EMEA QA ) LGTYQAP ( For ASIA QA )

4)

5)

3.

Execute the query as in the screen shot

4.

If you find the entries in the SCP_LOCK and SCP_SVR_REQUEST table. Raise a DBA ticket to run the following query with severity level P3 for PRD/ RLS. (SCP_SVR_RESULT table will show the steps being performed in detail )

1. Select * from scp_lock; If any entries exist then delete them: Raise a newscale request with the DBAs to execute the following query. Delete from SCP_LOCK; (Or Clears the locks from the Administrative tab in the client) 2. Select * from scp_svr_request; If any entries exist, then delete the entries from this table. Raise a newscale request with the DBAs to execute the following query. Delete from SCP_SVR_REQUEST; Once the query is run, please ensure zero entries in the SCP_LOCK and SCP_SVR_REQUEST table and restart the job. 5. If you find no entries in the table just restart the job. NOTE : Never take any action on your own if logility job belongs to MONTHLY batch. For any monthly logility job of any region call Rekha Garlapati on her No : 503-671-2907. Whenever youre asking DBAs for running any query give priority as P3 for RLS.