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  • 7377 ITIL Recommended Reading Diagram FINAL

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    sergike
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    ITIL(r) Qualifications ITIL Master Recommended Reading ITIL service Strategy 21 hours of personal study is recommended. ITIL Foundation in IT service management Recommended Reading Reference all 5 ITIL Lifecycle Publications 20+ hours of personal studey is recommended. For further information or to purchase these publications please visit www.itil.org.uk.

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    ITIL(r) Qualifications ITIL Master Recommended Reading ITIL service Strategy 21 hours of personal study is recommended. ITIL Foundation in IT service management Recommended Reading Reference all 5 ITIL Lifecycle Publications 20+ hours of personal studey is recommended. For further information or to purchase these publications please visit www.itil.org.uk.

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    6 просмотров1 страница

    7377 ITIL Recommended Reading Diagram FINAL

    Загружено:

    sergike
    ITIL(r) Qualifications ITIL Master Recommended Reading ITIL service Strategy 21 hours of personal study is recommended. ITIL Foundation in IT service management Recommended Reading Reference all 5 ITIL Lifecycle Publications 20+ hours of personal studey is recommended. For further information or to purchase these publications please visit www.itil.org.uk.

    Авторское право:

    Attribution Non-Commercial (BY-NC)
    Скачайте в формате PDF, TXT или читайте онлайн в Scribd
    Отметить как неприемлемый контент
    из 1

    Core Study Material for ITIL Qualifications

    ITIL Master
    Recommended Reading ITIL Service Strategy
    ITIL Service Strategy Publication 21 hours of personal study is recommended.

    Recommended Reading

    ITIL Expert

    OSA
    Primarily ITIL Service Operation and Continual Service Improvement 12 hours of personal study from SO and CSI is recommended.

    ITIL Service Design


    ITIL Service Design Publication 21 Hours of personal study is recommended.

    Managing Across the Lifecycle

    ITIL Service Transition


    ITIL Service Transition Publication 21 hours of personal study is recommended.

    PPO
    Primarily ITIL Service Design 12 hours of personal study from SD is recommended.

    ITIL Service Operation


    ITIL Service Operation Publication 21 hours of personal study is recommended.

    SS

    SD

    ST

    SO

    CSI

    OSA

    PPO

    RCV

    SOA

    RCV
    Primarily ITIL Service Transition and ITIL Service Operation 12 hours of personal study from ST and SO is recommended.

    Lifecycle modules

    Capability modules

    ITIL Continual Service Improvement


    ITIL Continual Service Improvement Publication 21 hours of personal study is recommended.

    SOA
    Primarily ITIL Service Strategy and Service Design 12 hours of personal study from SS and SD is recommended.

    ITIL Foundation in IT service management

    Recommended Reading
    Reference all 5 ITIL Lifecycle Publications 20+ hours of personal study is recommended.

    For further information or to purchase these publications please visit

    www.itil-officialsite.com

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