Communication Skills

1. Verbal Communication a. Oral i. Face to face ii. Telephonic iii. Mobile Etiquettes iv. Lecture v. Conference vi. Code Switching b. Written i. Email Etiquettes ii. Letter writing iii. Notice iv. Story writing 2. Non-verbal Communication a. Gestures b. Postures c. Eye Contact

d. Body Language e. Voice Modulation f. Intonation

g. Cultural Difference

i. Blocks to Cultural Communication ii. Precautions in Cultural Communication 3. Barriers to Effective communication a. Language b. Speed c. d. Emotional Culture