Application Error Classes

Transaction Framework (Class 6434)

Application Error Classes

The following sections describe the application specific errors which are generated by ProCash/NDC or ProCash/DDC. Typically those errors are used in cases if no CSC-W32 device error is available from the operating system. In addition the application generates internal error messages for some return codes of the ProDevice (WOSA) interface.

Transaction Framework (Class 6434)

The following table lists those errors which are generated by the Transaction Framework (dcsttfw.dll).
Table 75: Transaction Framework Error Table
Class 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 Error Code [1] 0001 0002 0003 0004 0005 0006 0007 0008 0009 000A 000B 000C 000D 000E 0010 0011 0012 0013 0014 0015 0016 TOPMSG Number 1031 1032 1032 1032 1039 1021 1022 1023 1029 1033 1036 1035 1031 1033 "" 1039 1038 1031 "" 1049 1050 Description Card was captured Receipt printer not configured Statement printer not configured Statement has been retracted Deposit error Deposit canceled Deposit timeout Deposit not configured Cash dispenser not configured Journal printer general error Receipt printer general error Document printer general error Card reader general error Journal printer error, spooler active Cash has been retracted Deposit shutter could not be opened Vandal Guard could not be opened Card read treshold maximum reached Cassette has low bills Paper low on journal printer Paper low on receipt printer

July 2006

311

Transaction Framework (Class 6434)

Application Error Classes

6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434

0017 0018 0019 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029 002A 002B 002C 002D 002E 002F 0030 0031 0032 0033 0034 0035 0036 0037 0038 0039 003A 003B 003C 003D 003E 003F 0040

1051 1501 1031 1029 1039 1039 1039 1039 1039 1039 1039 1039 1031 1029 1029 1023 1023 1035 1035 1039 1039 1039 1039 1039 1039 1032 1033 1033 1039 1031 1033 1033 1033 1033 1500 1033

Paper low on document printer Try to dispense with money in transport Card write attempt but no data to write Cash dispenser shutter error Deposit bin missing Deposit jam Deposit envelope jam during dispense Deposit no envelopes available Deposit printer failure Deposit wrong envelope size Deposit shutter not closed Deposit bin is overfilled Card Reader bin is overfilled CAS: dialog (907) timeout while service dispenser CAS: dialog (907) cancel while service dispenser CAS: dialog (906) timeout while service deposit module CAS: dialog (906) cancel while service deposit module CAS: dialog (907) timeout while service statement printer CAS: dialog (907) cancel while service statement printer Envelope dispenser low Envelope dispenser empty Envelope dispenser error Envelope dispenser jam Envelope dispenser shutter not close Envelope dispenser shutter not open Statement capture bin full Journal paper nearly empty Receipt paper nearly empty Shutter not close or money jam, no dispense operation Card manipulation detected while waiting for card Journal printer error, spooler active Journal printer ok, reprint started Journal printer ok, reprint finished Journal printer error, spooler error GetPIN error, PIN dialog was cancelled via command Receipt paper jam or paper empty

312

July 2006

Application Error Classes

Cash Dispenser Framework (class 643A)

6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434 6434

0041 0042 0043 0044 0045 0046 0047 0048 0050 0051 0052 0053 0054 0055 0056 0057

1033 1031 1033 1031 1031 1031 1031 1031 1061 1061 1061 1061 1061 1061 1061 1061

Journal paper jam or paper empty Card was captured after jam Hard disk free space low (warning) / out (error) Card write attempted but track for writing not installed Card write command failed Card trap active (Lebanese Loop) Mouth piece removed (vandalism) Card reader skimming active CoinOut hopper low or out CoinOut low condition not set CoinOut hopper empty, no dispense attempted CoinOut module inoperative before dispense CoinOut hopper low, no dispense attempted CoinOut dispense error, but coins dispensed CoinOut dispense error, hopper jam, but partial dispense possible CoinOut dispense fatal error, no coins dispensed

Cash Dispenser Framework (class 643A)

The following table lists all errors which are generated by the Cash Dispenser Framework (dccdmfw.dll).
Table 76: Cash Dispenser Framework Error Table
Class 643A 643A 643A 643A 643A 643A 643A 643A 643A Error Code [1] 0001 0002 0003 0004 0005 0006 0007 0008 0009 TOPMSG Number 1029 1041 1029 1029 1029 1029 1029 1029 1029 Description Invalid cassette number Cash cannot be dispensed Cash cannot be dispensed while safe door open Reject cassette or whole dispenser not operational Reject cassette overfilled Maximum retracts reached Reject cassette missing Maximum consecutive present errors reached The cash dispenser status is fatal

July 2006

313

Cash Dispenser Framework (class 643A)

Application Error Classes

The following table lists ProTopas return codes from the Cash Dispenser device Framework which are mapped to the hexadecimal error codes assigned to class 643A.
Table 77: Cash Dispenser return code table
Class CDM return Code 643A 643A 643A 643A 643A 643A 643A 643A 643A 643A 643A 643A 643A 643A 643A 643A 643A 643A 643A 643A 643A 643A 643A 643A 643A 643A 643A -331 -330 -324 -323 -322 -321 -320 -317 -316 -315 -314 -313 -312 -311 -310 -309 -308 -307 -306 -305 -304 -303 -302 -301 -300 -14 -13 Error Code [1] FEB5 FEB6 FEBC FEBD FEBE FEBF FEC0 FEC3 FEC4 FEC5 FEC6 FEC7 FEC8 FEC9 FECA FECB FECC FECD FECE FECF FED0 FED1 FED2 FED3 FED4 FFF2 FFF3 TOPMSG Number 1029 1029 1029 1029 1029 1029 1029 1029 1029 1029 1029 1029 1029 1029 1029 1029 1029 1029 1029 1029 1029 1029 1029 1029 1029 1029 1029 Description

Order not allowed Shutter not closed Present job active No items to present Unknown present error Error in bills presentation Denomination error No documents (no bills) Invalid cash unit Shutter closed Shutter open Shutter not open Invalid retract Safe door open Position locked Invalid position Documents, bills left in transport Too many documents dispensed Dispenser is not able to dispense (door open or error with reject cassette) No currency mix Invalid mix type Invalid denomination Cash unit error Invalid teller ID Invalid currency Cash dispenser general hardware error, cannot dispense Cash dispenser device not ready, cannot dispense

314

July 2006

Application Error Classes

Security Overlay Framework (Class 643C)

Security Overlay Framework (Class 643C)

The following table lists those errors which are generated by the Security Overlay Framework (dcsecure.dll).
Table 78: Transaction Framework Error Table
Class 643C 643C 643C 643C 643C Error Code [1] 0001 0002 0003 0004 0005 TOPMSG Number 1500 1500 1500 1500 1500 Description Set key error, possibly wrong security keys loaded PIN check error, possibly wrong security keys Error while creating PIN block for remote PIN block buffer included in transaction request message The correct MAC could not be calculated Key error while initializing transaction, possibly no keys loaded in EDM or EPP

[1]

This error code can be interpreted as a WARNING or ERROR class by the ProCash/NDC or ProCash/DDC application.

July 2006

315