MCS Paper

Measuring Customer Satisfaction Paper: Research the text, library, and web sources for the best practices in measuring customer satisfaction. In a 2-3 page paper (* excluding cover and reference page), explain your findings and link them to your current organizations practices for measuring customer satisfaction. Identify whether your companys direction meets or exceeds what the best practices advocate. Make sure you provide at least three supporting sources.

Measuring Customer Satisfaction Paper: Research the text, library, and web sources for the best practices in measuring customer satisfaction. In a 2-3 page paper (* excluding cover and reference page), explain your findings and link them to your current organizations practices for measu ring customer satisfaction. Identify whether your companys direction meets or exceeds what the best practices advocate. Make sure you provide at least three supporting sources. Suggested Outline: Cover page* Introduction Identification of best practices Types of industries Linkage to your organizations practices Recommendations for your organization to improve on References* (at least three).