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Electronic Ticketing Enhancements For Galileo® And Apollo®

Product Advisory Number:

PA 647

Version:

1

Effective Date:

02-Feb-09

1 Effective Date: 0 2 - F e b - 0 9 High Level Description: Allow

High Level Description:

Allow a Void of an Electronic Ticket Exchange/Reissue transaction within the same calendar day of the Exchange/Reissue transaction for carriers supporting this function.

transaction for carriers supporting this function. New Electronic Ticketing function with new user inputs and

New Electronic Ticketing function with new user inputs and outputs. Possible impact to screen scraping applications, MIR, Structured Data/XML/Web Services and Apollo and Galileo user processes.

Impact Summary:

and Apollo and Galileo user processes. Impact Summary: Reason For Issue: First Notification   N Internal
and Apollo and Galileo user processes. Impact Summary: Reason For Issue: First Notification   N Internal

Reason For Issue:

First Notification

Impact Summary: Reason For Issue: First Notification   N Internal Only Y Subscribers Customer
Impact Summary: Reason For Issue: First Notification   N Internal Only Y Subscribers Customer
Impact Summary: Reason For Issue: First Notification   N Internal Only Y Subscribers Customer
 

N

Internal Only

Y

Subscribers

Customer Impact:

Y

Developers*

Y

Air Suppliers

N

Surface Suppliers

System:

Y

Galileo

Y

Apollo

N

Worldspan

 

Y

Host Function

N

Desktop

Product Area:

N

Fares

Y

Web Services (API and Messaging) *

 
 

N

Galileo Fares Interface (ATO/CTO)

 

N

Hosting

Galileo Fares Interface (ATO/CTO)   N Hosting Load to Production: 02-Feb-09 at approximately 20:00 US
Galileo Fares Interface (ATO/CTO)   N Hosting Load to Production: 02-Feb-09 at approximately 20:00 US
Galileo Fares Interface (ATO/CTO)   N Hosting Load to Production: 02-Feb-09 at approximately 20:00 US

Load to Production:

02-Feb-09 at approximately 20:00 US Mountain Time

02-Feb-09 at approximately 20:00 US Mountain Time Load to Copy: T B A * Additional Information
02-Feb-09 at approximately 20:00 US Mountain Time Load to Copy: T B A * Additional Information

Load to Copy:

TBA

* Additional Information

Web Services:

(API and Messaging)

Void Exchange/Reissue functionality will be incorporated in existing Web Services with new user input and output messages. Web Service customers will receive these on the same load date.

Service customers will receive these on the same load date. January 6, 2009 © 2003 –

Overview

New Electronic Ticketing functionality for users of Apollo (1V) and Galileo (1G) to request a same day void of an exchange/reissue transaction with carriers that will accept this transaction type.

Customer Benefit

Void an exchange/reissue to correct an error within the same calendar day.that will accept this transaction type. Customer Benefit Efficient and cost effective. Detail and Customer Examples

Efficient and cost effective.to correct an error within the same calendar day. Detail and Customer Examples Void Exchange/Reissue

Detail and Customer Examples

Void Exchange/Reissue Transaction

1. Will only be allowed within the same calendar day of the exchange/reissue transaction.

2. May only be requested by the same issuing agency location or authorized branch location.

3. Not allowed with partially used, used, refunded or voided Electronic Tickets.

4. Allowed for Electronic to Electronic and Electronic to Paper Ticket exchanges.

5. Paper to Electronic Ticket exchanges will continue to support use of the RRVO Void in Apollo and TRV Void in Galileo.

6. Coupon(s) status of the new ticket from an Electronic to Electronic exchange/reissue must be “Open for Use” (OPEN or ARPT) and EXCH for the ticket being exchanged.

7. When the new ticket is Electronic, a Settlement Authorization Code (SAC) will be transmitted by the validating carrier upon positive acknowledgement of the void request. A SAC will not be transmitted when the new ticket is Paper.

8. A void request is required to be repeated by the user until a positive acknowledgement is received from the validating carrier.

9. May not be reversed or un-voided after void.

10. Requires carrier acceptance of this transaction type.

11. Only requires input of first ticket number for conjunction tickets.

12. May be voided within or outside PNR/BF.

13. Updates to DAR (Apollo), Enhanced TINS and TINS History (Galileo) as noted in examples.

14. Issues Void MIR as noted in the following examples.

Apollo Format to Request a Void Exchange/Reissue

>RRVE/aaaxxxxxxxxxx/pcc

RRVE

= primary action code

/

= mandatory delimiter

aaa

= 3 digit airline code

xxxxxxxxxx

= 10 digit ticket number

/

= delimiter

pcc

= pseudo city code

Note 1: No check digit required.

Note 2: PCC is only required when exchange/reissue was issued in another authorized location; otherwise, the default will be the emulated pcc.

Sample:

>RRVE/0149900123456/2Y4X

Galileo Format to Request a Void Exchange/Reissue

>TRVE/aaaxxxxxxxxxxo/pcc

TRVE

= primary action code

/

= mandatory delimiter

aaa

= 3 digit airline code

xxxxxxxxxx

= 10 digit ticket number

o

= check digit (required)

/

= delimiter

pcc

= pseudo city code

Note: PCC is only required when exchange/reissue was issued in another authorized location; otherwise, the default shall be the emulated pcc.

Sample:

>TRVE/01699001234561/Y21Z

Sample Apollo Void Exchange/Reissue

Apollo DAR Display (HMPR*L) prior to Void Exchange/Reissue

GALILEO INTERNATIONAL 9700 W HIGGINS RD

DAILY ACTIVITY REPORT 25 APR 08 US IATA-14537482

PAGE 001

1V/5880

 

ROSEMONT

IL 60018

---------------------------------------------------------------

TICKET NBR--- PASSENGER----*PNR---/TIME-/AGENT- STOCK NBR--- AL TT FP CNJ TOTAL--------- COMM AMT- INVNBR--- CC AUTH- STP-

---------------------------------------------------------------

0169900332855

ORIGINAL/ISSU*VLQJ98/ 224P/010302 4800003600-01

UA TE CK

USD 698.50

0.00 000003948

0169900332856

ORIGINAL/ISSU*VLQJ98/ 233P/010302 4800003602

 

UA VO X

VOID

0.00 000003949

0169900332857

NEWORIG/ISSUE*VLQMJG/ 250P/010302 4800003603-04 ◄ ISSUE

UA TE CK

USD 698.50

0.00 000003950

0169900332858

NEWORIG/ISSUE*VLQMJG/ 256P/010302 4800003605

◄ EXCHANGE

UA TX X

USD 698.50 0.00 000003951

 

TOTAL/S:

 

USD

1920.00 BASE 175.50 TAX 2095.50 TOTAL 0 NET EXCHANGE 2095.50 ADJUSTED TOTAL

USD

USD

0.00 COMMISSION

 

USD

 

USD

2095.50 TOTAL LESS COMM

 

USD

 

(

0

) CASH REFUNDS

(

0

) CREDIT REFUNDS

Apollo Void Exchange/Reissue Request

>RRVE/0169900332858

Apollo Void Exchange/Reissue Response

** VOID ACCEPTED **

>

Coupon(s) status of new ticket (Electronic) will change from “Open for Use” to VOID. “Open for Use” to VOID.

Coupon(s) status of the ticket being exchanged (Electronic) will change from EXCH to “Open f or Use”. will change from EXCH to “Open for Use”.

Note: If there is no response to the Void Exchange/Reissue request, it will be required to repeat the Void Exchange/Reissue request until a positive acknowledgement is received. A display of the ETR will confirm to the user if the carrier has changed the coupon(s) status of the ticket being exchanged back to “Open for Use.”

Apollo DAR Display (HMPR*L) after Void Exchange/Reissue

GALILEO INTERNATIONAL 9700 W HIGGINS RD

DAILY ACTIVITY REPORT 25 APR 08 US IATA-14537482

PAGE 001

1V/5880

 

ROSEMONT

IL 60018

---------------------------------------------------------------

TICKET NBR--- PASSENGER----*PNR---/TIME-/AGENT- STOCK NBR--- AL TT FP CNJ TOTAL--------- COMM AMT- INVNBR--- CC AUTH- STP-

---------------------------------------------------------------

0169900332855

ORIGINAL/ISSU*VLQJ98/ 224P/010302 4800003600-01

UA TE CK

USD 698.50

0.00 000003948

0169900332856

ORIGINAL/ISSU*VLQJ98/ 233P/010302 4800003602

 

UA VO X

VOID

0.00 000003949

0169900332857

NEWORIG/ISSUE*VLQMJG/ 250P/010302 4800003603-04 ◄ ISSUE

UA TE CK

USD 698.50

0.00 000003950

0169900332858

NEWORIG/ISSUE*VLQMJG/ 256P/010302 4800003605

◄ VOID EXCH/REISSUE

UA VO X

VOID

0.00 000003951

TOTAL/S:

 

USD

1280.00 BASE 117.00 TAX 1397.00 TOTAL 0 NET EXCHANGE 1397.00 ADJUSTED TOTAL

USD

USD

0.00 COMMISSION

 

USD

 

USD

1397.00 TOTAL LESS COMM

 

USD

 

(

0

) CASH REFUNDS

(

0

) CREDIT REFUNDS

Transaction Type (TT) will be updated from TX to VO . VO.

TOTAL will be updated to display VOID . VOID.

TOTAL amounts will be updated as with a void of an original issue.from TX to VO . TOTAL will be updated to display VOID . A Void Exchange/Reissue

A Void Exchange/Reissue will only update the DAR in which the exchange/reissue was issued.amounts will be updated as with a void of an original issue. No plain paper support

No plain paper support documents will be printed for a Void Exchange/Reissue.update the DAR in which the exchange/reissue was issued. Apollo TINS Display (HMPR) prior to Void

Apollo TINS Display (HMPR) prior to Void Exchange/Reissue

GALILEO INTERNATIONAL

TINS REPORT

25 APR 08

CUR

AMOUNT STOCK NBR

A/L TICKET NBR

INV NBR

PASSENGER NAME AGY AGY

 

USD

698.50 00003600-01 016E9900332855

000003948

ORIGINAL/ISSU

 

VOID

00003602

016E9900332856

000003949

ORIGINAL/ISSU

 

USD

698.50 00003603-04 016E9900332857

000003950

◄ ISSUE

NEWORIG/ISSUE

 

USD

698.50 00003605

016E9900332858

000003951

◄ EXCHANGE

NEWORIG/ISSUE

 

TOTAL USD

2095.50

 

Apollo TINS Display (HMPR) after Void Exchange/Reissue

GALILEO INTERNATIONAL

TINS REPORT

25 APR 08

CUR

AMOUNT STOCK NBR

A/L TICKET NBR

INV NBR

PASSENGER NAME AGY AGY

 

USD

698.50 00003600-01 016E9900332855

000003948

ORIGINAL/ISSU

 

VOID

00003602

016E9900332856

000003949

ORIGINAL/ISSU

 

USD

698.50 00003603-04 016E9900332857

000003950

◄ ISSUE

NEWORIG/ISSUE

 

VOID

00003605

016E9900332858

000003951

◄ VOID EXCH/REISSUE

NEWORIG/ISSUE

 

TOTAL USD

1397.00

 

CUR (Currency) will be updated to display VOID . VOID.

TOTAL amount will be updated as with a void of an original issue.  CUR (Currency) will be updated to display VOID . Sample Apollo Void Exchange/Reissue MIR

Sample Apollo Void Exchange/Reissue MIR

T51V588092005880294725APR080259PUA016UNITED AIRLINES INC. F30D0FF34734

0W1P14537482ZZZZZZZ

C01030NAGAG

000

001

USD0000000640002USD00004800US00001050XT00000000 00000000 00000000 000000000000 NNYYN5NNNAYV NNN NNNNNN

000000001000000000000001000001000000000000000000

A02NEWORIG/ISSUE

SC: 048000036050001

8990033285801

01

A0701USD

640.00USD

698.50

USDT1:

48.00UST2:

10.50XT

IT:

A11X 000000698.50N

The existing Void MIR will be generated upon a completed Void Exchange/Reissue transaction.48.00UST2: 10.50XT IT: A11X 000000698.50N Sample Galileo Void Exchange/Reissue Galileo Enhanced TINS

Sample Galileo Void Exchange/Reissue

Galileo Enhanced TINS Display (HMPR*E) prior to Void Exchange/Reissue

DOC PRODS JEN 26B BAKER STREET LONDON ENGLAND CURRENCY CODE GBP

DAILY ACTIVITY REPORT 10 JUL 08

IATA-99999992

TOTAL 00003

---------------------------------------------------------------

 

TICKET NBR----CONJ

AGENT

STOCK NBR

STP/CBSTP

HOST SCN

AL M DT FP TT MR BASE/EQV

PASSENGER

TOTAL

BFRLOC

INVNBR

TAX

COM AMT

 

TAX 1

TAX 2

TAX 3 BOOKAGT BPCC CC AUTH NF

 

FOP DETAIL

NFR

FB/TD

FCI

TC

AI

ASF

IF

NR VC

---------------------------------------------------------------

 

125

3440008000

C10302

 

BA E

CK

ORIGINAL/ISSUEMR VZL9RK

 

◄ ISSUE

 

327.00

369.20

42.20

0.00

 

10.00GB

19.70UB

12.50YQ

 

C10302 X8Q

YIF

G

125

9900048287

 

E

VA

ISSUE/ORIGINALMS

 

DATE - 10JUL

 

125

9900048288

C10302

 

BA E

XE

ORIGINAL/ISSUEMR VZL9RK

 

◄ EXCHANGE

 

327.00

0.00

0.00

0.00

 

0.00

 

C10302 X8Q

YIF

G

SUBTOTAL - CASH SUBTOTAL - CHEQUE SUBTOTAL - NONREF SUBTOTAL - MISC SUBTOTAL - INV SUBTOTAL - PS

0.00

369.20

0.00

0.00

0.00

0.00

 

TOTAL CASH SALES TOTAL CASH REFUNDS

369.20

(

0.00)

TOTAL CREDIT SALES

0.00

TOTAL CREDIT REFUNDS (

0.00)

TOTAL TAX 1

10.00

TOTAL TAX 2

19.70

TOTAL TAX 3

12.50

GRAND TOTAL

369.20

(TOTAL NETT FARES)

0.00

 

TOTAL COMMISSION

0.00

LESS CREDIT SALES

0.00

NETT AMOUNT PAYABLE

369.20

Galileo Void Exchange/Reissue Request

>TRVE/12599000482880

Galileo Void Exchange/Reissue Response

TICKET NO.1259900048288CHANGED TO VOID STATUS

>

Coupon(s) status of new ticket (Electronic) will change from “Open for Use” to VOID. will change from “Open for Use” to VOID.

Coupon(s) status of the ticket being exchanged (Electronic) will change from EXCH to “Open for Use”. will change from EXCH to “Open for Use”.

Note: If there is no response to the Void Exchange/Reissue request, it will be required to repeat the Void Exchange/Reissue request until a positive acknowledgement is received. A display of the ETR will confirm to the user if the carrier has changed the coupon(s) status of the ticket being exchanged back to “Open for Use.”

Galileo Enhanced TINS Display (HMPR*E) after Void Exchange/Reissue

DOC PRODS JEN 26B BAKER STREET LONDON ENGLAND CURRENCY CODE GBP

DAILY ACTIVITY REPORT 10 JUL 08

IATA-99999992

 

TOTAL 00003

---------------------------------------------------------------

 

TICKET NBR----CONJ

AGENT

STOCK NBR

STP/CBSTP

HOST SCN

AL M DT FP TT MR BASE/EQV

PASSENGER

TOTAL

BFRLOC

INVNBR

TAX

COM AMT

 

TAX 1

TAX 2

TAX 3 BOOKAGT BPCC CC AUTH NF

 

FOP DETAIL

NFR

FB/TD

FCI

TC

AI

ASF

IF

NR VC

---------------------------------------------------------------

 

125

3440008000

C10302

 

BA E

CK

ORIGINAL/ISSUEMR VZL9RK

 
 

327.00

369.20

42.20

0.00

◄ ISSUE

 

10.00GB

19.70UB

12.50YQ

 

C10302 X8Q

YIF

G

125

9900048287

 

E

VA

ISSUE/ORIGINALMS

 

DATE - 10JUL

 

125

9900048288

 

E

VA

ORIGINAL/ISSUEMR

 

◄ VOID EXCH/REISSUE

DATE - 10JUL

 

SUBTOTAL - CASH SUBTOTAL - CHEQUE SUBTOTAL - NONREF

0.00

369.20

0.00

 

SUBTOTAL - MISC

0.00

SUBTOTAL - INV

0.00

SUBTOTAL - PS

0.00

TOTAL CASH SALES

369.20

TOTAL CASH REFUNDS

(

0.00)

TOTAL CREDIT SALES

0.00

TOTAL CREDIT REFUNDS (

0.00)

TOTAL TAX 1

10.00

TOTAL TAX 2

19.70

TOTAL TAX 3

12.50

GRAND TOTAL

369.20

(TOTAL NETT FARES)

0.00

TOTAL COMMISSION

0.00

LESS CREDIT SALES

0.00

NETT AMOUNT PAYABLE

369.20

Transaction Type (TT) will be updated from XE to VA . VA.

A Void Exchange/Reissue will only update the Enhanced TINS in which the Exchange/Reissue was issued.Transaction Type (TT) will be updated from XE to VA . TOTAL amounts will be updated

TOTAL amounts will be updated as with a void of an original issue.the Enhanced TINS in which the Exchange/Reissue was issued. No plain paper support documents will be

No plain paper support documents will be printed for a Void Exchange/Reissue.amounts will be updated as with a void of an original issue. Galileo TINS Display (HMPR)

Galileo TINS Display (HMPR) prior Void Exchange/Reissue

DOC PRODS JEN CURRENCY CODE GBP

TINS REPORT IATA NUMBER 99999992

10 JUL 08

 

A/L TKT/STOCK NBR PASSENGER NAME

FARE

TAX

COMM

FOP

125E9900048287

ISSUE/ORIGINALMS VOID 10JUL

 

125E3440008000

ORIGINAL/ISSUEMR 327.00

42.20 0.00

CK

◄ ISSUE

125E9900048288

ORIGINAL/ISSUEMR

0.00

0.00 0.00

EX ◄ EXCHANGE

SUBTOTAL - CASH SUBTOTAL - CHEQUE SUBTOTAL - NONREF SUBTOTAL - MISC SUBTOTAL - INV

0.00

0.00

327.00

42.20

0.00

0.00

0.00

0.00

0.00

0.00

TOTAL CASH SALES

369.20

TOTAL CREDIT SALES

0.00

GRAND TOTAL

369.20

TOTAL COMMISSION

0.00

LESS CREDIT SALES

0.00

NETT AMOUNT PAYABLE

369.20

Galileo TINS Display (HMPR) after Void Exchange/Reissue

DOC PRODS JEN CURRENCY CODE GBP

TINS REPORT IATA NUMBER 99999992

10 JUL 08

 

A/L TKT/STOCK NBR PASSENGER NAME

FARE

TAX

COMM

FOP

125E9900048287

ISSUE/ORIGINALMS VOID 10JUL

 

125E3440008000 ORIGINAL/ISSUEMR 327.00 42.20 0.00 CK ◄ ISSUE

125E9900048288 ORIGINAL/ISSUEMR VOID 10JUL

 

◄ VOID EXCH/REISSUE

SUBTOTAL - CASH SUBTOTAL - CHEQUE SUBTOTAL - NONREF SUBTOTAL - MISC SUBTOTAL - INV

0.00

0.00

327.00

42.20

0.00

0.00

0.00

0.00

0.00

0.00

TOTAL CASH SALES

369.20

TOTAL CREDIT SALES

0.00

GRAND TOTAL

369.20

TOTAL COMMISSION

0.00

LESS CREDIT SALES

0.00

NETT AMOUNT PAYABLE

369.20

FARE will be updated to VOID . VOID.

TOTAL amounts will be updated as with a void of an original issue.AMOUNT PAYABLE 369.20 FARE will be updated to VOID . Galileo TINS History Galileo TINS History

Galileo TINS History

Galileo TINS History of new ticket (Electronic) prior to Void Exchange/Reissue

** HISTORY TIN DATA ** XK ORIGINAL/ISSUEMR-/1253440008000/-GBP/369.20/ET ** CURRENT TIN DATA **

ORIGINAL/ISSUEMR-/1259900048288/-GBP/327.00/ET

Galileo TINS History after new ticket (Electronic) Void Exchange/Reissue

** HISTORY TIN DATA ** XK ORIGINAL/ISSUEMR-/1253440008000/-GBP/369.20/ET ** CURRENT TIN DATA **

ORIGINAL/ISSUEMR-/1259900048288/-GBP/327.00/ET/VOID

A Void Exchange/Reissue will update the Galileo TINS history to VOID . VOID.

Sample Galileo Void Exchange/Reissue MIR

T51G773392006370001811JUL082023 BA125BRITISH AIRWAYS CCCF1428E58E

X8Q99999992 ZZZZZZ

N02AG

000

001

GBP0000000000002GBP00000000 00000000 00000000 00000000 00000000 NNNYN0NNYAYV NNN GB

000000001000000000000001000001000000000000000000

A02SECONDARY/ISSUEM

193293937158990004829001

01

N

A0701GBP

GBP

369.20

GBPT1:

10.00GBT2:

19.70UBT3:

12.50YQ

A080101

00000000

F:

A09010

A11CK

369.20N

P:01

The existing Void MIR will be generated upon a completed Void Exchange/Reissue transaction.00000000 F: A09010 A11CK 369.20N P:01 Void Exchange/Reissue User Responses for Electronic Tickets

Void Exchange/Reissue User Responses for Electronic Tickets

Note: Error responses will apply to both Apollo and Galileo unless otherwise noted.

If an attempt is made to issue an Apollo Void Exchange/Reissue and the new ticket issued cannot be found in the same calendar day, the following error will be displayed:

VOID NOT ACCEPTED TKT NBR NOT FOUND

If an attempt is made to issue a Galileo Void Exchange/Reissue and the new ticket issued cannot be found in the same calendar day, the following error will be displayed:

TICKET NUMBER NOT FOUND OUTSIDE VOIDING PERIOD

If an attempt is made to enter an Apollo Void Exchange/Reissue (RRVE) in the incorrect format, the following error will be displayed:

INVALID FORMAT/DATA VOID EXCHANGE

If an attempt is made to enter a Galileo Void Exchange/Reissue (TRVE) in the incorrect format, the following error will be displayed:

INVALID INPUT

If a Void Exchange/Reissue is attempted on an Electronic Ticket where the coupon(s) status is RFND, the following error will be displayed:

UNABLE TO VOID A REFUNDED TICKET

If the coupon(s) status of the new ticket in an Electronic to Electronic Void Exchange/Reissue is not marked as “Open for Use” and EXCH for the ticket being exchanged, the following error will be displayed:

UNABLE TO CHANGE STATUS TO VOID

A successfully executed Apollo Void Exchange/Reissue transaction will be followed by the response:

**VOID ACCEPTED**

A successfully executed Galileo Void Exchange/Reissue transaction will be followed by the response:

TICKET NO.XXXXXXXXXXXXXCHANGED TO VOID STATUS

If an agency attempts a Void Exchange/Reissue from a non-authorized branch location or where there is no selective access agreement, the following error will be displayed:

UNABLE TO VOID EXCHANGE - NO AGENCY AGREEMENT EXISTS

If a carrier does not support Void Exchange/Reissue, the following error will be displayed:

UNABLE TO PROCESS ELECTRONIC TICKET VOID TRANSACTION NOT SUPPORTED

If an attempt is made to Void Exchange/Reissue and the link in not available, the following error will be displayed:

UNABLE TO PROCESS ELECTRONIC TICKET VOID NO RESPONSE FROM VENDOR

If an attempt is made to Void Exchange/Reissue and the ticketing application does not pass the syntax check, the following error will be displayed:

UNABLE TO PROCESS ELECTRONIC TICKET VOID LINK PROCESSING ERROR

If an attempt is made to Void Exchange/Reissue and no response is received from the validating carrier within the time-out value, the following error will be displayed:

UNABLE TO PROCESS ELECTRONIC TICKET VOID NO RESPONSE FROM VENDOR

If an electronic Void Exchange/Reissue is requested of a new ticket issued from a Paper to Paper ticket exchange, the following error will be displayed:

TICKET NOT ELIGIBLE FOR ELECTRONIC VOID EXCHANGE

Glossary

Term

Definition

PNR

Passenger Name Record

BF

Booking File

ETR

Electronic Ticket Record

TINS

Ticket Invoice Numbering System

DAR

Document Activity Report

SAC

Settlement Authorization Code

THE INFORMATION CONTAINED IN THIS DOCUMENT IS CONFIDENTIAL AND PROPRIETARY TO TRAVELPORT

Copyright

Copyright © Travelport and/or its subsidiaries. All rights reserved.

Travelport provides this document for information purposes only and does not promise that the information contained in this document is accurate, current or complete. This document is subject to change without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or any means electronic or 2008 mechanical, including photocopying and recording for any purpose other than the licensee’s personal use without the prior written permission of Travelport and/or its subsidiaries.

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All other companies and product names are trademarks or registered trademarks of their respective holders.

January 6, 2009

© 2003 2008 Travelport, Inc. and Its Subsidiaries. All Rights Reserved.

Travelport Confidential Not to Be Transmitted to Unauthorized Persons

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