ROHAN

Qualities of HR Managers

The qualifications and qualities which will be applicable in general can be summarized as
follows.

(i) Personal Attributes:

- The HR manager, as in case of any other manager, must have initiative,

resourcefulness, depth of perception, maturity in judgment, and analytical
ability.
- Freedom from bias would enable the HR manager to take an objective
view of both of management and workers. He must thus have intellectual
integrity.
- HR manger should be thorough with labour laws.
- The HR manager must be familiar with human needs, wants, hopes and
desires, values, aspirations,etc., without which adequate motivation is
impossible.

The HR manager should also possess other personal attributes like:

(a) Intelligence: This includes skills to communicate, articulate, moderate,
understand, etc., command over language, mental ability and tact in dealing with
people intelligently, ability to draft agreements, policies etc.

(b) Educational skills: HR manager should possess learning and teaching skills as
he has to learn and teach employees about organizational growth, need for and
mode of development of individuals.

(c) Discriminating skills: HR manager should have the ability to discriminate

between right and wrong, between the just and unjust, merit and demerit.

(d) Executing skills:

- HR manager should execute HR issues with speed, objectivity and accuracy.

- He should also be able to streamline the office, set standards of performance
Co-ordinate and control, etc.
- He should also have leadership qualities, deep faith in human values,
empathy with human problems, foreseeing future needs of employees,
organization, government, trade unions, society, etc.
 ROHAN

(ii) Experience and Training:

- Previous experience is an added advantage, provided the experience was

in an appropriate environment and in the same area.
- Training in psychological aspects, labour legislations and in HR
management.
- Experience in an enterprise in some other executive capacity can also help
towards an appreciation of the general management problems and a
practical approach in meeting HR problems.

(iii) Professional Attributes:

- HR manager should have patience and understanding, ability to listen

before offering advice.
- HR manager should have the knoweledge of various disciplines like
technology, engineering, management, sociology, philosophy and law.
- He must be able to couple his social justice with a warm personal interest
in people which must be secured by an uncommon degree of common
sense.