Introduction to management

Resources (4M) Man Money Machines Material Efficiency Effectively: The ability to determine appropriate objectives for the company Doing the right thing Efficiency: The ability to minimize the use of resources in achieving organizational objectives Doing things right Goals Management Effectively

Evolution of Management
Stone Age Agriculture Age Industrial Age No of Products Production Knowledge/Worker Age Quality Multitasking Productivity

Frederick Winslow Taylor is known as the father of Scientific management George Elton Mayo is known as the father of HR

Functions of management
Internal Organizing Assessing External Outsource (mainly focused on the cost) Insource

Human Resource Management Transferable skills

Communication skill Analytical skill Leadership skill Interdependent skill Presentation skill Negotiation skills

Controlling (missing note from the book)

To ensure that the plans after their implementation are operating properly towards the achievements of goals For controlling managers does with Establishing standards for performances (target) Measuring performances again standards Monitoring, reviewing and evaluating performances. Remedial action where necessary.

Line managers and Staff managers

Line manager
A manager who is authorized to direct the work of subordinates and responsible for accomplishing the organizational goals. E.g. Hotel manager, Production manager, Sales manager

Staff manager
A manager who assets and advice line managers in accomplishing basic goals. E.g. HR manager