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SIPOC Template

SUPPLIER

INPUT (use nouns)

PROCESS (use verbs)

OUTPUT (use nouns)

CUSTOMER

Home Buyer

Blank application and instructions

Apply for mortgage

Completed Application

Loan Officer

Loan Officer

Completed Application

Document property and financial status

Full documentation package

Underwriter

Underwriter

Full documentation package

Determine credit worthiness

Approval or denial of application

Loan Officer

Loan Officer

Approved evaluation package

Prepare closing documentation and agreements

Closing documentation and agreements

Closing Attorney

Closing Attorney

Closing documentation and agreements

Close the sale

Completed sale and sale documents

Home Buyer

http://www.juran.com

All Rights Reserved, Juran Institute, Inc.

Template

SIPOC Template

SIPOC Template

SUPPLIER

INPUT (use nouns)

PROCESS (use verbs)

OUTPUT (use nouns)

CUSTOMER

http://www.juran.com

All Rights Reserved, Juran Institute, Inc.

Template

SIPOC Template

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