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Introduction to Define

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3-1

Lean Six Sigma Roadmap


DEFINE
Step 1: Plan Project
Step 2: Define Key Measures Step 8: Remove Known Sources of Variation

IMPROVE
Step 9: Evaluate Unknown Sources of Variation Step 10: Optimize Process Step 11: Validate Improvements

MEASURE
Step 3: Describe Existing Process Step 4: Validate Measurement System Step 5: Establish Process Stability Step 6: Establish Process Capability

CONTROL
Step 12: Implement Control Plan Step 13: Demonstrate Long Term Stability and Capability

ANALYZE
Step 7: Identify Key Components of Variation
Shaw Industries Group, Inc. Internal Use Only

Step 14: Document Results

3-2

Define Modules
DEFINE
Step 1: Plan Project

Step 2: Define Key Measures

Project Planning and Management Voice of the Customer Operational Definitions Types of Measures Value of Speed Rolled Throughput Yield Define Gate Review

Shaw Industries Group, Inc. Internal Use Only

3-4

Summary of Key Points


One objective of the Define phase is to plan the project. The most important document to complete in the Define phase is the project charter. The Define phase includes defining key measure(s) that address how success will be measured for the project.
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