Dhaka Bank

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40 Desk Study of the Research Reports \par\pard\ql \li5577\sb0\sl-460\slmult0 \u
p0 \expndtw0\charscalex86 on the \par\pard\ql \li4100\sb0\sl-460\slmult0 \up0 \e
xpndtw0\charscalex89 Bangladesh ICT Industry \par\pard\ql \li5190\sb280\sl-460\s
lmult0 \up0 \expndtw0\charscalex89 Version 1.0 \par\pard\ql \li3703\sb0\sl-414\s
lmult0 \par\pard\ql\li3703\sb0\sl-414\slmult0 \par\pard\ql\li3703\sb0\sl-414\slm
ult0 \par\pard\ql\li3703\sb0\sl-414\slmult0 \par\pard\ql\li3703\sb0\sl-414\slmul
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\expndtw0\charscalex87 \ul0\nosupersub\cf2\f3\fs36 Fokhruz Zaman, Lead Consulta
nt \par\pard\ql \li2952\sb6\sl-414\slmult0 \up0 \expndtw0\charscalex87 Md. Shakh
awatul Islam, Research Assistant \par\pard\li1801\sb0\sl-322\slmult0\par\pard\li
1801\sb100\sl-322\slmult0\fi3231 \up0 \expndtw-12\charscalex96 \ul0\nosupersub\c
f3\f4\fs28 Dhaka, Bangladesh\par\pard\li1801\sb0\sl-321\slmult0\fi3328 \up0 \exp
ndtw-12\charscalex96 28\ul0\super\cf4\f5\fs25\ul0\super\cf4\f5\fs24 th\ul0\nosup
ersub\cf3\f4\fs28 August, 2007\par\pard\li1801\sb0\sl-368\slmult0\par\pard\li18
01\sb0\sl-368\slmult0\par\pard\li1801\sb0\sl-368\slmult0\par\pard\li1801\sb0\sl368\slmult0\par\pard\li1801\sb186\sl-368\slmult0\fi0 \up0 \expndtw0\charscalex89
\ul0\nosupersub\cf5\f6\fs32 Acknowledgements\par\pard\sect\sectd\fs24\paperw122
40\paperh15840\pard\sb0\sl-240{\bkmkstart Pg2}{\bkmkend Pg2}\par\pard\qj \li1801
\sb0\sl-280\slmult0 \par\pard\qj\li1801\sb0\sl-280\slmult0 \par\pard\qj\li1801\s

b0\sl-280\slmult0 \par\pard\qj\li1801\sb0\sl-280\slmult0 \par\pard\qj\li1801\sb0
\sl-280\slmult0 \par\pard\qj\li1801\ri1634\sb69\sl-280\slmult0 \up0 \expndtw-9\c
harscalex95 \ul0\nosupersub\cf6\f7\fs24 We are grateful to these individuals who
despite their busy schedules managed to help us \up0 \expndtw-10\charscalex95 i
n this desk study: \par\pard\ql \li2161\ri4425\sb276\sl-310\slmult0 \up0 \expndt
w-8\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs2
4
Mr. Rafiqul Islam Rowly, President (acting), BASIS \line \up0 \expndtw-6\ch
arscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
M
r. A K M Fahim Mashroor, Director, BASIS \line \up0 \expndtw-10\charscalex100 \u
l0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
Mr. Monirul Bas
har, Business Consultant, Katalyst \par\pard\ql \li2161\ri1674\sb19\sl-300\slmul
t0\tx2521 \up0 \expndtw-9\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0
\nosupersub\cf6\f7\fs24
Dr. Ananya Raihan, Executive Director, Development Re
search Network (D.net) \up0 \expndtw-8\charscalex100 \ul0\nosupersub\cf7\f8\fs24
\u-3913?\ul0\nosupersub\cf6\f7\fs24
Mr. Birendra Nath Adhikary, Chief Operat
ing Officer, Bangladesh Computer \line\tab \up0 \expndtw-9\charscalex100 Samity
(BCS) \par\pard\qj \li2161\ri2189\sb1\sl-300\slmult0\tx2521 \up0 \expndtw-9\char
scalex98 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
Mr.
Tarique M Barkatullah, Senior Systems Analyst, Bangladesh Computer \line\tab \up
0 \expndtw-10\charscalex98 Council (BCC) \par\pard\qj \li2161\ri4497\sb0\sl-320\
slmult0 \up0 \expndtw-6\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\n
osupersub\cf6\f7\fs24
Mr. Anir Chowdhury, Policy Advisor, PMO/UNDP \up0 \expn
dtw-9\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\f
s24
Ms. Suparna Roy, PMO/UNDP \par\pard\ql \li2161\sb1\sl-276\slmult0 \up0 \e
xpndtw-7\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f
7\fs24
Mr. Nurul Amin, Secretary, BASIS \par\pard\ql \li2161\sb24\sl-276\slmu
lt0 \up0 \expndtw-10\charscalex97 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosup
ersub\cf6\f7\fs24
Mr. Shariar Shaams, Program Manager, BASIS \par\pard\sect\s
ectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart Pg3}{\bkmkend Pg3}\
pard\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart
Pg4}{\bkmkend Pg4}\par\pard\ql \li1801\sb0\sl-414\slmult0 \par\pard\ql\li1801\s
b0\sl-414\slmult0 \par\pard\ql\li1801\sb370\sl-414\slmult0 \up0 \expndtw0\charsc
alex88 \ul0\nosupersub\cf2\f3\fs36 Table of Contents \par\pard\li1801\sb0\sl-276
\slmult0\par\pard\li1801\sb17\sl-276\slmult0\fi0\tldot\tx10257 \up0 \expndtw-10\
charscalex96 \ul0\nosupersub\cf6\f7\fs24 Executive Summary...\tab \up0 \expndtw10\charscalex96 .5\par\pard\li1801\sb1\sl-276\slmult0\fi0\tldot\tx10195 \up0 \ex
pndtw-10\charscalex96 Background...\tab \up0 \expndtw-10\charscalex96 ..9\par\pa
rd\li1801\sb0\sl-275\slmult0\fi0\tldot\tx10136 \up0 \expndtw-10\charscalex96 Des
k Report Methodology...\tab \up0 \expndtw-10\charscalex96 .10\par\pard\li1801\sb
1\sl-276\slmult0\fi0\tldot\tx10140 \up0 \expndtw-10\charscalex96 Desk Report Sco
pe...\tab \up0 \expndtw-10\charscalex96 .10\par\pard\li1801\sb0\sl-276\slmult0\f
i0\tldot\tx10136 \up0 \expndtw-10\charscalex96 Limitations...\tab \up0 \expndtw10\charscalex96 .10\par\pard\li1801\sb0\sl-276\slmult0\fi0\tldot\tx10137 \up0 \e
xpndtw-10\charscalex96 Overview of the ICT studies...\tab \up0 \expndtw-10\chars
calex96 .11\par\pard\li1801\sb1\sl-276\slmult0\fi0\tldot\tx10134 \up0 \expndtw-1
0\charscalex96 Findings from the ICT studies...\tab \up0 \expndtw-10\charscalex9
6 .31\par\pard\li1801\sb0\sl-276\slmult0\fi0\tldot\tx10133 \up0 \expndtw-10\char
scalex96 Overall Comments...\tab \up0 \expndtw-10\charscalex96 .45\par\pard\li18
01\sb0\sl-275\slmult0\fi0\tldot\tx10137 \up0 \expndtw-10\charscalex96 Recommenda
tions ...\tab \up0 \expndtw-10\charscalex96 .50\par\pard\li1801\sb1\sl-276\slmul
t0\fi0\tldot\tx10134 \up0 \expndtw-10\charscalex96 Conclusion...\tab \up0 \expnd
tw-10\charscalex96 .52\par\pard\li1801\sb0\sl-276\slmult0\fi0\tldot\tx10076 \up0
\expndtw-10\charscalex96 References...\tab \up0 \expndtw-10\charscalex96 ..52\p
ar\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart Pg5}{
\bkmkend Pg5}\par\pard\ql \li1801\sb0\sl-368\slmult0 \par\pard\ql\li1801\sb0\sl368\slmult0 \par\pard\ql\li1801\sb0\sl-368\slmult0 \par\pard\ql\li1801\sb112\sl368\slmult0 \up0 \expndtw0\charscalex104 \ul0\nosupersub\cf5\f6\fs32 Executive S
ummary \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb52\sl-276\s
lmult0 \up0 \expndtw-9\charscalex97 \ul0\nosupersub\cf6\f7\fs24 Bangladesh ICT I
ndustry Associations have long been planning for periodic \par\pard\ql \li1801\r
i1554\sb5\sl-275\slmult0 \up0 \expndtw-9\charscalex95 comprehensive research stu
dies to formulate national strategic ICT roadmaps by reputed \line \up0 \expndtw
-9\charscalex97 international consulting organization(s). The inspiration is lar
gely because of the \line \up0 \expndtw-9\charscalex96 NASSCOM-McKinsey annual r
esearch studies and their success stories in India. The ICT \line \up0 \expndtw9\charscalex97 Business Promotion Council (Ministry of Commerce) has recently de
cided to undertake \line \up0 \expndtw-9\charscalex97 such research studies for
the Bangladesh ICT Industry. Different ICT industry \line \up0 \expndtw-9\charsc
alex96 associations in the country are also closely involved in designing the st
udy. It has been \line \up0 \expndtw-9\charscalex97 felt that before designing t
he final Terms of Reference (ToR) of that study, it is important \line \up0 \exp
ndtw-9\charscalex96 to take stock of the already completed studies / surveys car
ried out by different \line \up0 \expndtw-9\charscalex97 organizations / agencie
s during last few years on ICT industry in the country. So, this \line \up0 \exp
ndtw-10\charscalex94 Desk Study was required. \par\pard\qj \li1801\sb0\sl-275\sl
mult0 \par\pard\qj\li1801\ri1652\sb11\sl-275\slmult0 \up0 \expndtw-9\charscalex9
4 The purpose of this Desk Study was to gather and screen the research reports o
n the ICT \line \up0 \expndtw-9\charscalex96 industry, summarize the findings, a
nd make a qualitative judgment on them. In the last 8 \line \up0 \expndtw-9\char
scalex96 to 10 weeks, we contacted government bodies (e.g. BCC), ICT association
s (e.g. BASIS, \line \up0 \expndtw-9\charscalex100 BCS), Development Agencies (l
ike Katalyst, SEDF), NGOs dealing with ICT (D.Net), \line \up0 \expndtw-9\charsc
alex98 individual ICT experts and the Internet to look for reports and publicati
ons on the ICT \line \up0 \expndtw-9\charscalex96 industry of Bangladesh. After
much persistence, we managed to collect 41 publications \line \up0 \expndtw-9\ch
arscalex96 through our initial screening. We filtered again and selected 24 rese
arch & study reports \line \up0 \expndtw-9\charscalex95 to do further analysis.
This screening was done based on our qualitative judgment and \line \up0 \expndt
w-9\charscalex95 possible alignment to the future Strategic Roadmap for the Bang
ladesh ICT Industry. \par\pard\ql \li1801\sb0\sl-273\slmult0 \par\pard\ql\li1801
\ri1569\sb14\sl-273\slmult0 \up0 \expndtw-5\charscalex100 The studied reports ca
n be broadly classified into 6 gross categories: Overall ICT \line \up0 \expndtw
-3\charscalex100 Industry, Software Industry, IT Enabled Services (ITES), Human
Capacity \line \up0 \expndtw-5\charscalex100 Development / Human Resource Develo
pment (HCD/HRD), ICT Adoption, Telecom \line \up0 \expndtw-9\charscalex100 Infra
structure. These categories are informal and a bit arbitrary, and we did not fol
low \line \up0 \expndtw-9\charscalex97 any formal ICT Industry taxonomy here. We
hope that the future in-depth comprehensive \line \up0 \expndtw-9\charscalex97
research studies will look into this and formalize according to our national pri
orities and \line \up0 \expndtw-10\charscalex93 global acceptance. \par\pard\ql
\li1801\sb0\sl-275\slmult0 \par\pard\ql\li1801\ri1589\sb11\sl-275\slmult0 \up0 \
expndtw-9\charscalex96 In the beginning, our desk study report provides an overv
iew of the studied reports. Out \line \up0 \expndtw-6\charscalex100 of the 6 gro
ss categories, we have 5 reports in the first, i.e. Overall ICT Industry \line \
up0 \expndtw-9\charscalex100 category. (i) \u8220?Baseline Survey on IT Sector o
f Bangladesh (BCS, Nov, 2000),\u8221? studied \line \up0 \expndtw-9\charscalex96
the Hardware, Software, ISP & IT Training Companies in Bangladesh, analysed the
trend \line \up0 \expndtw-9\charscalex97 from 1983 to 1999, and provided many s
tatistics. (ii) \u8220?Bangladesh in the New \line \up0 \expndtw-9\charscalex98
Millennium - An IT Power House: Recommendation to the Government of Bangladesh \
line \up0 \expndtw-8\charscalex100 (AABEA Silicon Valley Chapter, SBIT2000 Confe
rence Follow-up Committee, 2001).\u8221? \line \up0 \expndtw-10\charscalex94 It
made use of recommendations from numerous discussions among the NRB \line \up0 \
expndtw-9\charscalex96 professionals and feedback from American corporate execut
ives. Five problematic areas \line \up0 \expndtw-7\charscalex100 were identified
by NRBs from the Silicon Valley. (iii) \u8220?Policy Brief on "Information and
\line \up0 \expndtw-9\charscalex100 Communication Technology" (CPD, Aug 2001),\u
8221? detailed the Overall ICT Industry \line \up0 \expndtw-9\charscalex96 Polic
y Gudielines for the new govt after the 2001 election. CPD made a Task Force \li
ne \up0 \expndtw-8\charscalex100 comprising known experts and individuals from t

he ICT Industry, & Academia. (iv) \u8220?BD \line \up0 \expndtw-10\charscalex100
ICT Policy Review Report 2003\u8221? This study was mainly the Review of the \p
ar\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart Pg6}{
\bkmkend Pg6}\par\pard\qj \li1801\sb0\sl-260\slmult0 \par\pard\qj\li1801\sb0\sl260\slmult0 \par\pard\qj\li1801\sb0\sl-260\slmult0 \par\pard\qj\li1801\sb0\sl-26
0\slmult0 \par\pard\qj\li1801\ri2163\sb186\sl-260\slmult0 \up0 \expndtw-9\charsc
alex96 \ul0\nosupersub\cf6\f7\fs24 recommendations of the task force, 2001. (v)
\u8220?ICT Sub Sector Study in Bangladesh \line \up0 \expndtw-9\charscalex96 (JO
BS IRIS, 2005)\u8221?, was a follow up of 2 seminars organized in 2001 and 2002.
\par\pard\ql \li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb11\sl-276\slmult0
\up0 \expndtw-6\charscalex100 We have 3 reports in the Software Industry catego
ry. These are: (i) \u8220?Export of \par\pard\ql \li1801\ri1581\sb4\sl-277\slmul
t0 \up0 \expndtw-9\charscalex95 Computer Software from Bangladesh: Problems and
Prospects (JRC Study, September \line \up0 \expndtw-9\charscalex100 1997)\u8221?
;(ii) \u8220?Bangladesh Software Industry Survey Report- 2004 (JETRO)\u8221?. T
he JRC \line \up0 \expndtw-9\charscalex96 study was based on meetings with expor
ters and government officials including the \line \up0 \expndtw-9\charscalex97 B
SCIC Electronics Complex, EPB, and also from a knowledge gathering mission in \l
ine \up0 \expndtw-9\charscalex96 India. The JETRO study did a questionnaire surv
ey on 99 known software development \line \up0 \expndtw-9\charscalex97 companies
and used SWOT analysis; and (iii) \u8220?Bangladesh Software Industry & its \li
ne \up0 \expndtw-9\charscalex97 Dynamics (BASIS, 2005),\u8221? gave us an overvi
ew of domestic software market; export and \line \up0 \expndtw-9\charscalex97 im
port of software; technical skill matrix and workforce dynamics of the industry.
\par\pard\ql \li1801\sb264\sl-276\slmult0 \up0 \expndtw-7\charscalex100 The ITE
S category contains 3 reports: (i) \u8220?Elements of a National Strategy for \p
ar\pard\ql \li1801\sb4\sl-276\slmult0 \up0 \expndtw-9\charscalex96 Development o
f an Information Technology Enabled Services Sector in Bangladesh \par\pard\ql \
li1801\sb4\sl-276\slmult0 \up0 \expndtw-8\charscalex100 (CARANA Corporation, Apr
2002)\u8221? encompassed two different opinion surveys (ii) \par\pard\ql \li180
1\ri1601\sb4\sl-276\slmult0 \up0 \expndtw-9\charscalex100 \u8220?External Market
Analysis (CARANA Corporation, 2002)\u8221?, where the respondents were \up0 \ex
pndtw-9\charscalex97 from different public bodies, private sector associations,
ITES firms, and the sponsors for \up0 \expndtw-9\charscalex97 the study and (iii
) Study of e-Commerce in Bangladesh (BEI, May\ul0\nosupersub\cf8\f9\fs24 \u8217?
\ul0\nosupersub\cf6\f7\fs24 05) depended on \line \up0 \expndtw-9\charscalex95 q
uestionnaire based surveys, face-to-face meetings, and phone conversations with
\line \up0 \expndtw-9\charscalex97 officials in 5 export oriented sectors and di
fferent government organizations. It began by \up0 \expndtw-10\charscalex97 clea
rly explaining the concept of e-Commerce. \par\pard\ql \li1801\sb264\sl-276\slmu
lt0 \up0 \expndtw-6\charscalex100 The HCD/HRD category contains 5 reports: (i) T
he first one is \u8220?Human Capacity \par\pard\ql \li1801\ri1587\sb4\sl-276\slm
ult0 \up0 \expndtw-8\charscalex100 Development (CARANA Corporation, 2002)\u8221?
, conducted interviews with officials from \line \up0 \expndtw-9\charscalex98 di
fferent software manufacturing firms, universities, training institutes, and oth
er \line \up0 \expndtw-9\charscalex98 organizations as direct participants of th
e ICT industry. (ii) The second report is \u8220?ICT \line \up0 \expndtw-9\chars
calex97 Skills Gap Assessment - Public Sector Assessment (JOBS IRIS, 2006).\u822
1? Interview with \line \up0 \expndtw-9\charscalex98 government officials were c
onducted. (iii) The report \u8220?ICT Skills Gap Assessment -\line \up0 \expndtw
-9\charscalex96 Private Sector and Academia (JOBS IRIS, 2006)\u8221? included a
2-part survey on the \line \up0 \expndtw-9\charscalex96 academic and private sec
tor human resources environment and skill requirements for ICT \line \up0 \expnd
tw-9\charscalex95 in Bangladesh. The respondent universities represented the maj
ority of the student \line \up0 \expndtw-7\charscalex100 population. (iv)The las
t report is \u8220?Bridging Digital Divide for Rural Youth: An \line \up0 \expnd
tw-9\charscalex98 Experience from Computer Literacy Programme (CLP) in Banglades
h (D-Net, 2006)\u8221?, \line \up0 \expndtw-9\charscalex95 where both CLP and no
n-CLP schools were surveyed. The respondents included \line \up0 \expndtw-9\char
scalex94 students, teachers, head teachers, and guardians. (v) Strategic Plan fo
r Higher Education \line \up0 \expndtw-10\charscalex94 in Bangladesh: 2006--2026
\par\pard\ql \li1801\ri1569\sb264\sl-277\slmult0 \up0 \expndtw-6\charscalex100
The ICT Adoption category contains 6 reports: (i) The first report is: \u8220?Pe
oples\ul0\nosupersub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 Report \lin
e \up0 \expndtw-8\charscalex100 on MDG: Bangladesh (D.Net)\u8221?, which critica
lly assessed the UN MDG (Millennium \line \up0 \expndtw-9\charscalex97 Developme
nt Goals) and its performance indicators achieved by the BD Govt. (ii) The \line
\up0 \expndtw-9\charscalex97 second report \u8220?ICT / ITeS Need Assessment St
udy (AC Nielsen, 2005)\u8221?, followed a \line \up0 \expndtw-9\charscalex97 two
-step survey: (a) In-Depth interview and (b) SME survey. The respondents include
d \line \up0 \expndtw-9\charscalex100 different SME verticals. (iii) The next re
port is \u8220?ICT4D Status Report 1.0 (D-Net, \line \up0 \expndtw-9\charscalex9
7 2006)\u8221?, which was prepared through numerous meetings with different orga
nizations, \line \up0 \expndtw-9\charscalex97 desk research along with interview
s and field level data collection. There were 5 separate \par\pard\sect\sectd\fs
24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart Pg7}{\bkmkend Pg7}\par\par
d\ql \li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb0\sl-276\slmult0 \par\pard
\ql\li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb0\sl-276\slmult0 \par\pard\q
l\li1801\ri1940\sb108\sl-276\slmult0 \up0 \expndtw-9\charscalex100 \ul0\nosupers
ub\cf6\f7\fs24 chapters written by 5 separate individuals / institutions. (iv)Th
e final report is: \u8220?Final \up0 \expndtw-9\charscalex100 Report on the Law
of Information Technology (Law Commission)\u8221?, studied about the \up0 \expnd
tw-9\charscalex97 legal aspects of ICT Adoption, the needed regulatory framework
for e-commerce, \up0 \expndtw-9\charscalex95 e-governance, PKI issues, Cyber La
ws, and related legal aspects.; (v) Study of \line \up0 \expndtw-9\charscalex96
e-Government in Bangladesh; (vi) SICT\ul0\nosupersub\cf8\f9\fs24 \u8217?\ul0\nos
upersub\cf6\f7\fs24 S Steps towards Good Governance through \up0 \expndtw-10\cha
rscalex96 ICTs: Bangladesh\ul0\nosupersub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6
\f7\fs24 s E-Governance Strategy \par\pard\ql \li1801\ri1554\sb261\sl-280\slmult
0 \up0 \expndtw-6\charscalex100 The Telecom Infrastructure category contains 2 r
eports: (i) \u8220?Bangladesh Telecom \up0 \expndtw-9\charscalex96 Brief\u8221?,
briefed overview of the changes, features, and the players in the Bangladesh \l
ine \up0 \expndtw-9\charscalex96 telecom sector in 2004. The paper was presented
in a New Delhi, India Conference. (ii) \up0 \expndtw-9\charscalex98 \u8220?Comm
unity Access Point or Telecentre Movement in Bangladesh (D.net, Nov\ul0\nosupers
ub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 06)\u8221? gave \up0 \expndtw10\charscalex95 a brief presentation of the current telecentre initiatives. \par
\pard\qj \li1801\sb0\sl-280\slmult0 \par\pard\qj\li1801\ri1860\sb261\sl-280\slmu
lt0 \up0 \expndtw-9\charscalex96 Next, our desk study report reveals the summary
findings from each of the reports. We \up0 \expndtw-10\charscalex93 can list th
ose under the 6 gross categories: \par\pard\ql \li1801\sb264\sl-276\slmult0 \up0
\expndtw-6\charscalex100 Overall ICT Industry - Definition, implications in the
context of Bangladesh, \par\pard\ql \li1801\ri1555\sb4\sl-276\slmult0 \up0 \exp
ndtw-9\charscalex97 necessities for its implementation, and constraints faced in
implementation for e-policy, \up0 \expndtw-9\charscalex97 e-governance, e-comme
rce and e-HRD; recommendations for maturity of e-policy, \line \up0 \expndtw-9\c
harscalex95 e-governance, e-commerce and e-HRD; Under each of the 5 problematic
areas discovered \up0 \expndtw-9\charscalex97 in the Silicon Valley conference,
the report discussed (i) its necessity, (ii) the roles and \line \up0 \expndtw-9
\charscalex97 responsibilities of the government, RB and NRB in establishing the
area, (iii) \line \up0 \expndtw-10\charscalex97 recommendations by AABEA SV. \p
ar\pard\ql \li1801\sb0\sl-273\slmult0 \par\pard\ql\li1801\ri1734\sb14\sl-273\slm
ult0 \up0 \expndtw-9\charscalex98 Software industry - The finance, human resourc
e, infrastructure, and marketing related \up0 \expndtw-9\charscalex97 problems (
i.e. the problems impeding growth) and their recommendations for the \line \up0
\expndtw-9\charscalex95 software industry; the strengths, weaknesses, opportunit
ies, and threats facing the \line \up0 \expndtw-10\charscalex95 software industr
y. \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\ri1598\sb9\sl-276
\slmult0 \up0 \expndtw-9\charscalex96 ITES (IT Enabled Services) - The strengths
, weaknesses, threats, and recommendations \up0 \expndtw-9\charscalex97 facing t

he ITES sector; overview of the outsourcing industry and the various factors \li
ne \up0 \expndtw-9\charscalex96 involved in outsourcing decisions; global trends
in e-Commerce; current preparedness of \up0 \expndtw-9\charscalex96 the private
sector, the government, and the ICT industry for e-Commerce in Bangladesh; \up0
\expndtw-9\charscalex96 constraints of e-Commerce growth in Bangladesh; recomme
ndations and action-items for \up0 \expndtw-9\charscalex96 industry associations
, individual firms, the government, and the academia. \par\pard\ql \li1801\sb264
\sl-276\slmult0 \up0 \expndtw-9\charscalex97 HCD / HRD - Assessment of HCD capac
ity and existing constraints; strategies to \par\pard\ql \li1801\ri1814\sb1\sl-2
80\slmult0 \up0 \expndtw-9\charscalex96 reduce / eliminate the constraint; posit
ive developments and recommendations for this \line \up0 \expndtw-9\charscalex97
sector; study of the gap between the skills of graduates in the ICT field and t
he skills in \line \up0 \expndtw-9\charscalex95 demand in the private sector; th
e current disadvantages plaguing e-government in \line \up0 \expndtw-10\charscal
ex93 Bangladesh; \par\pard\ql \li1801\sb1\sl-255\slmult0 \up0 \expndtw-9\charsca
lex96 recommendations pertaining to Bangladesh\ul0\nosupersub\cf8\f9\fs24 \u8217
?\ul0\nosupersub\cf6\f7\fs24 s government HR and to the government; \par\pard\qj
\li1801\ri1728\sb5\sl-280\slmult0 \up0 \expndtw-9\charscalex95 recommendations
for collaboration between the academic and private sectors, as well as \line \up
0 \expndtw-9\charscalex95 further recommendations specific to each sector; priva
te sector analysis revealed the \par\pard\sect\sectd\fs24\paperw12240\paperh1584
0\pard\sb0\sl-240{\bkmkstart Pg8}{\bkmkend Pg8}\par\pard\qj \li1801\sb0\sl-260\s
lmult0 \par\pard\qj\li1801\sb0\sl-260\slmult0 \par\pard\qj\li1801\sb0\sl-260\slm
ult0 \par\pard\qj\li1801\sb0\sl-260\slmult0 \par\pard\qj\li1801\ri2022\sb186\sl260\slmult0 \up0 \expndtw-9\charscalex95 \ul0\nosupersub\cf6\f7\fs24 market grow
th and human resources trends; 14 recommendations and 10 future work \up0 \expnd
tw-10\charscalex95 suggestions were made by judging the CLP. \par\pard\ql \li180
1\sb0\sl-275\slmult0 \par\pard\ql\li1801\ri1682\sb13\sl-275\slmult0 \up0 \expndt
w-8\charscalex100 ICT Adoption - The PMDG on ICT is guided by three major compon
ents: poverty \line \up0 \expndtw-9\charscalex96 alleviation, sustainable econom
ic growth, and economic development. The strengths, \line \up0 \expndtw-9\charsc
alex94 weaknesses, opportunities, and threats facing the ICT sector. Bangladesh
stands at 171 \line \up0 \expndtw-9\charscalex100 out of 180 countries in connec
tivity & ICT diffusion index. The BTRC must be dynamic \up0 \expndtw-10\charscal
ex96 in telecom regulations. \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\pard\q
l\li1801\sb9\sl-276\slmult0 \up0 \expndtw-9\charscalex98 Telecom Infrastructure
- Some constraints/challenges faced by the telecentres in \par\pard\ql \li1801\r
i1715\sb9\sl-270\slmult0 \up0 \expndtw-9\charscalex96 Bangladesh; reasons why bu
ilding a telecentre network is important; no clear, long-term \up0 \expndtw-9\ch
arscalex97 strategy for sector development; political influence on industry refo
rm proposals; \line \up0 \expndtw-10\charscalex97 inefficient telephone network.
\par\pard\qj \li1801\sb0\sl-280\slmult0 \par\pard\qj\li1801\ri1639\sb2\sl-280\s
lmult0 \up0 \expndtw-9\charscalex95 Finally, we have commented on each of our st
udied reports and also recommended a few \line \up0 \expndtw-9\charscalex95 of t
he reports in each of the 6 categories that we have found useful for future refe
rence. \par\pard\ql \li1801\ri1560\sb264\sl-276\slmult0\fi60 \up0 \expndtw-9\cha
rscalex97 We knew that SEDF (South Asia Enterprise Development Facility) had bee
n conducting \up0 \expndtw-9\charscalex96 some rigorous ICT Industry Research fo
r Bangladesh, especially on the Software \line \up0 \expndtw-9\charscalex97 Indu
stry during the 2003\u8212?2004 timeframe. They were also trying to get some fam
ous \line \up0 \expndtw-9\charscalex97 international consulting firms to help pr
eparing the ICT strategic roadmap for \line \up0 \expndtw-9\charscalex97 Banglad
esh. We consider that all those efforts, artifacts are still very valuable for o
ur ICT \up0 \expndtw-9\charscalex95 Industry and the current desk study. But aft
er repeated mails and phone queries, we could \up0 \expndtw-9\charscalex95 not g
et any response from the SEDF. We request BASIS, IBPC once again to pursue \line
\up0 \expndtw-9\charscalex96 SEDF to get all those valuable documents for our I
CT Industry\ul0\nosupersub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 s bene
fits. We also came \up0 \expndtw-9\charscalex97 to know that BCC took several st
udy & research attempts during 1991 - 92. But we could \up0 \expndtw-9\charscale
x96 not find those reports from BCC. We request BASIS, IBPC to arrange those st
udies, and \up0 \expndtw-9\charscalex97 also pursue World Bank to know the detai
led Project Status reports of their BDXDP \line \up0 \expndtw-10\charscalex94 Pr
oject which gave special emphasis to the ICT sector. \par\pard\ql \li1801\sb0\sl
-276\slmult0 \par\pard\ql\li1801\sb8\sl-276\slmult0 \up0 \expndtw-9\charscalex97
All the research & study reports, done so far for the Bangladesh ICT Industry,
largely \par\pard\ql \li1801\ri1574\sb4\sl-276\slmult0 \up0 \expndtw-9\charscale
x96 failed to boost the Industry to our expected levels. In our opinion, the stu
dies & research \line \up0 \expndtw-9\charscalex96 reports with their islands-li
ke appearances are also partially responsible with all of us (the \line \up0 \ex
pndtw-9\charscalex96 Study Sponsors and the Industry Participants) for this over
all failure. Because, if the \line \up0 \expndtw-9\charscalex95 studies were app
ropriately designed, duly followed up by subsequent studies and \line \up0 \expn
dtw-9\charscalex96 implemented with pragmatic recommendations in the last 10 yea
rs in Bangladesh, then \line \up0 \expndtw-9\charscalex96 we could observe some
specific developments in the ICT industry. The ground realities \line \up0 \expn
dtw-9\charscalex95 should also have been reflected in the studies with credible
data and further suggestions. \line \up0 \expndtw-9\charscalex95 Thoroughly rese
arched data, results, and realistic recommendations would encourage \line \up0 \
expndtw-9\charscalex95 industry participants to take these studies seriously. Th
en they would take those \line \up0 \expndtw-9\charscalex95 recommendations as t
he Industry guidelines as well as the strategic themes for the \line \up0 \expnd
tw-10\charscalex95 individual companies. \par\pard\sect\sectd\fs24\paperw12240\p
aperh15840\pard\sb0\sl-240{\bkmkstart Pg9}{\bkmkend Pg9}\par\pard\ql \li2521\sb0
\sl-368\slmult0 \par\pard\ql\li2521\sb0\sl-368\slmult0 \par\pard\ql\li2521\sb0\s
l-368\slmult0 \par\pard\ql\li2521\sb352\sl-368\slmult0 \up0 \expndtw0\charscalex
106 \ul0\nosupersub\cf5\f6\fs32 Background \par\pard\ql \li1801\sb0\sl-276\slmul
t0 \par\pard\ql\li1801\sb52\sl-276\slmult0 \up0 \expndtw-9\charscalex97 \ul0\nos
upersub\cf6\f7\fs24 Bangladesh ICT Industry Associations have long been planning
for periodic \par\pard\ql \li1801\ri1596\sb5\sl-275\slmult0 \up0 \expndtw-9\cha
rscalex95 comprehensive research studies to formulate national strategic ICT roa
dmaps by reputed \line \up0 \expndtw-9\charscalex97 international consulting org
anization(s). The inspiration is largely because of the \line \up0 \expndtw-9\ch
arscalex96 NASSCOM-Mckinsey annual research studies and their success stories in
India. The ICT \line \up0 \expndtw-9\charscalex97 Business Promotion Council (M
inistry of Commerce) has recently decided to undertake \line \up0 \expndtw-9\cha
rscalex97 such research studies for the Bangladesh ICT Industry. Different ICT i
ndustry \line \up0 \expndtw-9\charscalex96 associations in the country are also
closely involved in designing the study. It has been \line \up0 \expndtw-9\chars
calex97 felt that before designing the final Terms of Reference (ToR) of that st
udy, it is important \line \up0 \expndtw-9\charscalex96 to take stock of the alr
eady completed studies / surveys carried out by different \line \up0 \expndtw-9\
charscalex97 organizations / agencies during last few years on ICT industry in t
he country. So, this \line \up0 \expndtw-10\charscalex94 Desk Study was required
. \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb9\sl-276\slmult0
\up0 \expndtw-10\charscalex93 This desk study has been sponsored by: \par\pard\
qj \li2161\ri2507\sb0\sl-280\slmult0 \up0 \expndtw-9\charscalex100 - Banglades
h Association for Software and Information Services (BASIS) \up0 \expndtw-10\cha
rscalex100 - ICT Business Promotion Council (IBPC) \par\pard\ql \li2161\sb1\sl
-257\slmult0 \up0 \expndtw-8\charscalex100 - Katalyst, Bangladesh \par\pard\ql
\li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb12\sl-276\slmult0 \up0 \expndt
w-9\charscalex96 With the help of the other sponsors, BASIS has now initiated th
is project and as a \par\pard\qj \li1801\ri1761\sb0\sl-276\slmult0 \up0 \expndtw
-9\charscalex96 pre-requisite it needs to collect all the reports prepared on th
e Bangladeshi ICT industry \up0 \expndtw-9\charscalex96 over the last 10 years o
r so. This report is a part of that fact finding mission. BASIS has \up0 \expndt
w-9\charscalex100 appointed Mr. Fokhruz Zaman, Co-Founder CTO of Millennium Info
rmation Solution \up0 \expndtw-9\charscalex95 Ltd., to conduct the research invo
lved because of his ICT Industry research passion and \up0 \expndtw-9\charscalex
97 long experience in the global software development industry. He has brought i

n Md. \up0 \expndtw-9\charscalex100 Shakhawatul Islam, a BBA student from Instit
ute of Business Administration (IBA), \up0 \expndtw-10\charscalex100 Dhaka Unive
rsity, to assist him with the project. \par\pard\ql \li1801\ri1814\sb268\sl-276\
slmult0 \up0 \expndtw-9\charscalex96 We have collected all the reports and publi
cations that we have come to know about, \up0 \expndtw-9\charscalex96 made a qua
litative judgment on them through skimming and separated the more useful \up0 \e
xpndtw-9\charscalex97 ones for further analysis. We tried to evaluate whether a
report is well written or not on \up0 \expndtw-9\charscalex95 the basis of its p
resentation of facts and whether the authors\ul0\nosupersub\cf8\f9\fs24 \u8217?\
ul0\nosupersub\cf6\f7\fs24 judgments were based on \up0 \expndtw-9\charscalex96
facts. We believe in the statement by Charles Prestwich Scott, a British journa
list, \line \up0 \expndtw-9\charscalex96 publisher and politician, that \u8220?C
omments are free, but facts are sacred.\u8221? \par\pard\qj \li1801\ri1853\sb261
\sl-280\slmult0 \up0 \expndtw-9\charscalex95 Once the better reports were separa
ted, we outlined the overview and summarized the \up0 \expndtw-9\charscalex97 fi
ndings from them to give the reader a brief outlook of each of the reports. Then
we \up0 \expndtw-9\charscalex96 commented on the quality of the studied reports
based on the methodology followed in \up0 \expndtw-10\charscalex96 preparing th
e report and the findings from it. \par\pard\qj \li1801\ri1907\sb261\sl-280\slmu
lt0 \up0 \expndtw-9\charscalex96 We hope that our study will help unleash more c
omprehensive research projects in the \up0 \expndtw-9\charscalex96 ICT industry
and fulfill the ultimate development goal of this industry. \par\pard\sect\sectd
\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart Pg10}{\bkmkend Pg10}\pa
r\pard\ql \li1801\sb0\sl-368\slmult0 \par\pard\ql\li1801\sb0\sl-368\slmult0 \par
\pard\ql\li1801\sb0\sl-368\slmult0 \par\pard\ql\li1801\sb112\sl-368\slmult0 \up0
\expndtw0\charscalex104 \ul0\nosupersub\cf5\f6\fs32 Desk Report Methodology \pa
r\pard\ql \li2161\sb48\sl-276\slmult0\tx2882 \up0 \expndtw0\charscalex103 \ul0\n
osupersub\cf6\f7\fs24 (i) \tab \up0 \expndtw-10\charscalex93 Collect as many rep
orts as possible done over the last 10 years on the \par\pard\qj \li2882\ri2119\
sb1\sl-280\slmult0 \up0 \expndtw-9\charscalex97 Bangladeshi ICT sector from diff
erent government bodies, private sector \up0 \expndtw-10\charscalex94 associatio
ns, NGOs and the internet. \par\pard\ql \li2161\sb4\sl-276\slmult0\tx2882 \up0 \
expndtw0\charscalex107 (ii) \tab \up0 \expndtw-9\charscalex96 Study all the coll
ected materials, make a qualitative judgment of them and \par\pard\ql \li2882\sb
1\sl-256\slmult0 \up0 \expndtw-10\charscalex94 separate the more useful ones for
further analysis. \par\pard\ql \li2161\sb8\sl-276\slmult0\tx2882 \up0 \expndtw0
\charscalex109 (iii) \tab \up0 \expndtw-9\charscalex96 Summarize the findings fr
om the latter reports and, based on the methodology \par\pard\ql \li2882\sb4\sl276\slmult0 \up0 \expndtw-10\charscalex95 and the findings, comment on the quali
ty each of the reports. \par\pard\ql \li2521\sb0\sl-368\slmult0 \par\pard\ql\li2
521\sb0\sl-368\slmult0 \par\pard\ql\li2521\sb52\sl-368\slmult0 \up0 \expndtw0\ch
arscalex103 \ul0\nosupersub\cf5\f6\fs32 Desk Report Scope \par\pard\qj \li1801\s
b0\sl-260\slmult0 \par\pard\qj\li1801\ri1834\sb102\sl-260\slmult0 \up0 \expndtw9\charscalex100 \ul0\nosupersub\cf6\f7\fs24 In scope - It was in our scope to co
llect and study only those publications that fulfilled \up0 \expndtw-10\charscal
ex100 the following criterions: \par\pard\ql \li2161\ri3564\sb0\sl-320\slmult0 \
up0 \expndtw-7\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub
\cf6\f7\fs24
Involved some fact finding \line \up0 \expndtw-10\charscalex100
\ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
Required exte
nsive study \par\pard\qj \li2161\ri5165\sb8\sl-300\slmult0 \up0 \expndtw-10\char
Has
rich primary and secondary data sources \up0 \expndtw-10\charscalex96 \ul0\nosup
ersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
Qualified in our qualit
ative judgment. \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb24
\sl-276\slmult0 \up0 \expndtw-9\charscalex100 Out of scope -\par\pard\ql \li2161
\sb4\sl-276\slmult0 \up0 \expndtw-10\charscalex96 \ul0\nosupersub\cf7\f8\fs24 \u
-3913?\ul0\nosupersub\cf6\f7\fs24
We were not required to do an exhaustive st
udy on the ICT industry \par\pard\ql \li2161\sb44\sl-276\slmult0 \up0 \expndtw-9
\charscalex97 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
It was not in our scope to judge the quality of the data collected in the studi
es \par\pard\qj \li2161\ri1626\sb41\sl-280\slmult0\tx2521 \up0 \expndtw-9\charsc
alex96 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
We did
not need to communicate with the sponsors, researchers or respondents of \line\
tab \up0 \expndtw-10\charscalex93 each studied report \par\pard\ql \li2521\sb0\s
l-368\slmult0 \par\pard\ql\li2521\sb0\sl-368\slmult0 \par\pard\ql\li2521\sb72\sl
-368\slmult0 \up0 \expndtw0\charscalex108 \ul0\nosupersub\cf5\f6\fs32 Limitation
s \par\pard\qj \li2161\ri1993\sb49\sl-300\slmult0\tx2521 \up0 \expndtw-9\charsca
lex97 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
Often t
he reports and the publications could not be easily obtained. We had to \line\ta
b \up0 \expndtw-9\charscalex97 knock in some offices for a number of times befor
e receiving any response. \par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard
\sb0\sl-240{\bkmkstart Pg11}{\bkmkend Pg11}\par\pard\ql \li2521\sb0\sl-368\slmul
t0 \par\pard\ql\li2521\sb0\sl-368\slmult0 \par\pard\ql\li2521\sb0\sl-368\slmult0
\par\pard\ql\li2521\sb352\sl-368\slmult0 \up0 \expndtw0\charscalex104 \ul0\nosu
persub\cf5\f6\fs32 Overview of the ICT studies \par\pard\ql \li1801\sb0\sl-276\s
lmult0 \par\pard\ql\li1801\sb52\sl-276\slmult0 \up0 \expndtw0\charscalex104 \ul0
\nosupersub\cf6\f7\fs24 Category: Overall ICT Industry \par\pard\ql \li1801\sb0\
sl-288\slmult0 \par\pard\ql\li1801\sb7\sl-288\slmult0 \up0 \expndtw-5\charscalex
100 Study / Research ID: BLS_IT_S_BD \par\pard\qj \li1801\ri5305\sb0\sl-280\slmu
lt0 \up0 \expndtw-10\charscalex97 Title: Baseline Survey on IT Sector of Banglad
esh \up0 \expndtw-10\charscalex98 Month: November \par\pard\ql \li1801\sb3\sl-27
6\slmult0 \up0 \expndtw-7\charscalex100 Year: 2000 \par\pard\qj \li1801\ri5625\s
b0\sl-280\slmult0 \up0 \expndtw-7\charscalex100 Authors: Mr. Kamrul Ahsan, M. Ra
fiqul Islam \up0 \expndtw-10\charscalex100 Sponsor:The Asia Foundation \par\pard
\ql \li1801\sb1\sl-257\slmult0 \up0 \expndtw-10\charscalex100 Reported by: Bangl
adesh Computer Samity (BCS) \par\pard\qj \li1801\ri1760\sb5\sl-280\slmult0 \up0
\expndtw-9\charscalex98 Sector/Focus: Overall ICT Industry. Attempts to baseline
the overall IT sector status in \up0 \expndtw-10\charscalex92 Bangladesh \par\p
ard\ql \li5450\sb0\sl-276\slmult0 \par\pard\ql\li5450\sb28\sl-276\slmult0 \up0 \
expndtw-5\charscalex100 Methodology \par\pard\qj \li1801\ri2181\sb0\sl-280\slmul
t0 \up0 \expndtw-9\charscalex98 Primary Data Collection used Survey Questionnair
es, Interviews with ICT Industry \up0 \expndtw-10\charscalex95 Experts; Used the
published data from BCS, BCC, and BASIS. \par\pard\ql \li5630\sb0\sl-276\slmult
0 \par\pard\ql\li5630\sb249\sl-276\slmult0 \up0 \expndtw-5\charscalex100 Overvie
w \par\pard\ql \li1801\ri1602\sb0\sl-280\slmult0 \up0 \expndtw-9\charscalex96 At
tempted to baseline the Overall ICT Industry in Bangladesh. The research analyze
d the \line \up0 \expndtw-9\charscalex97 Hardware, Software, Internet Service Pr
oviders (ISP) and ICT Education & Training \line \up0 \expndtw-9\charscalex96 co
mpanies in Bangladesh from 1983 to 1999. This study took all these 4 categories
into \line \up0 \expndtw-9\charscalex96 account and attempted an in-depth look i
nto their business and business environment. \par\pard\ql \li1801\sb0\sl-288\slm
ult0 \par\pard\ql\li1801\sb0\sl-288\slmult0 \par\pard\ql\li1801\sb259\sl-288\slm
ult0 \up0 \expndtw-4\charscalex100 Study / Research ID: BD_NM_R_GOB \par\pard\qj
\li1801\ri1880\sb0\sl-280\slmult0 \up0 \expndtw-8\charscalex100 Title: Banglade
sh in the New Millennium \u8220?An IT Power House\u8221?: Recommendation to \up0
\expndtw-10\charscalex94 the Government of Bangladesh \par\pard\ql \li1801\sb1\
sl-254\slmult0 \up0 \expndtw-6\charscalex100 Month: February \par\pard\ql \li180
1\sb8\sl-276\slmult0 \up0 \expndtw-7\charscalex100 Year: 2001 \par\pard\qj \li18
01\ri4671\sb18\sl-260\slmult0 \up0 \expndtw-10\charscalex100 Authors: Jahangir D
ewan, Munir Ahmed, Zeeshan Khan \up0 \expndtw-10\charscalex100 Sponsor: Not appl
icable \par\pard\qj \li1801\ri2345\sb4\sl-280\slmult0 \up0 \expndtw-7\charscalex
100 Reported by: AABEA Silicon Valley Chapter, SBIT2000 Conference Follow-up \up
0 \expndtw-10\charscalex96 Committee \par\pard\qj \li1801\ri1946\sb1\sl-280\slmu
lt0 \up0 \expndtw-8\charscalex100 Sector/Focus: Overall ICT Industry. Recommenda
tions from AABEA Silicon Valley \up0 \expndtw-10\charscalex96 Chapter to help Ba
ngladesh gain a foothold in the global IT market. \par\pard\ql \li5450\sb0\sl-27
6\slmult0 \par\pard\ql\li5450\sb28\sl-276\slmult0 \up0 \expndtw-5\charscalex100
Methodology \par\pard\ql \li1801\sb264\sl-276\slmult0 \up0 \expndtw-9\charscalex
95 The recommendations were the results of numerous discussions among the NRB \p
ar\pard\qj \li1801\ri1621\sb1\sl-280\slmult0 \up0 \expndtw-9\charscalex96 profes

sionals and incorporated feedback from executives of corporate America who have
\up0 \expndtw-9\charscalex96 lead several companies and have direct knowledge of
the state of the industry. \par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\
sb0\sl-276\slmult0\par\pard\li1801\sb220\sl-276\slmult0\fi0\tx9496 \up0 \expndtw
-10\charscalex93 BD ICT Research Desk Study Report
Page 11 of 52\tab \up0
\expndtw-10\charscalex93 26.aug.07
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}}\par\pard\sect\sectd\fs24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart P
g12}{\bkmkend Pg12}\par\pard\ql \li5630\sb0\sl-276\slmult0 \par\pard\ql\li5630\s
b0\sl-276\slmult0 \par\pard\ql\li5630\sb0\sl-276\slmult0 \par\pard\ql\li5630\sb0
\sl-276\slmult0 \par\pard\ql\li5630\sb108\sl-276\slmult0 \up0 \expndtw-5\charsca
lex100 \ul0\nosupersub\cf6\f7\fs24 Overview \par\pard\qj \li1801\ri1575\sb0\sl-2
80\slmult0 \up0 \expndtw-9\charscalex97 NRBs from the Silicon Valley have identi
fied several problem areas; only five areas were \up0 \expndtw-10\charscalex94 d
iscussed in this proposal: \par\pard\li1801\sb16\sl-276\slmult0\fi0\tx2521 \up0
\expndtw-10\charscalex96 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\tab \up0 \expndtw10\charscalex96 \ul0\nosupersub\cf6\f7\fs24 Resource Development & Planning\par\
pard\li1801\sb36\sl-276\slmult0\fi0\tx2521 \up0 \expndtw-10\charscalex96 \ul0\no
supersub\cf7\f8\fs24 \u-3913?\tab \up0 \expndtw-10\charscalex96 \ul0\nosupersub\
cf6\f7\fs24 Focused Team\par\pard\li1801\sb38\sl-276\slmult0\fi0\tx2521 \up0 \ex
pndtw-10\charscalex96 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\tab \up0 \expndtw-10\
charscalex96 \ul0\nosupersub\cf6\f7\fs24 Infrastructure\par\pard\li1801\sb37\sl276\slmult0\fi0\tx2521 \up0 \expndtw-10\charscalex96 \ul0\nosupersub\cf7\f8\fs24
\u-3913?\tab \up0 \expndtw-10\charscalex96 \ul0\nosupersub\cf6\f7\fs24 Business
Promotion & Marketing\par\pard\li1801\sb37\sl-276\slmult0\fi0\tx2521 \up0 \expn
dtw-10\charscalex96 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\tab \up0 \expndtw-10\ch
arscalex96 \ul0\nosupersub\cf6\f7\fs24 Funding\par\pard\ql \li1801\sb0\sl-288\sl
mult0 \par\pard\ql\li1801\sb0\sl-288\slmult0 \par\pard\ql\li1801\sb276\sl-288\sl
mult0 \up0 \expndtw-5\charscalex100 Study / Research ID: BD_ICT_P_RR \par\pard\q
j \li1801\ri3483\sb0\sl-280\slmult0 \up0 \expndtw-8\charscalex100 Title: Policy
Brief on "Information and Communication Technology" \up0 \expndtw-10\charscalex9
5 Date: Jan, 2003 \par\pard\qj \li1801\ri2033\sb0\sl-280\slmult0 \up0 \expndtw-9
\charscalex97 Authors: Professor Jamilur Reza Chowdhury, Professor Muhammad Jafa
r Iqbal, Dr. \up0 \expndtw-10\charscalex94 Ananya Raihan, and other members of t
he task force \par\pard\ql \li1801\sb1\sl-255\slmult0 \up0 \expndtw-9\charscalex
100 Sponsor: Centre for Policy Dialogue (CPD) \par\pard\qj \li1801\ri4364\sb5\s
l-280\slmult0 \up0 \expndtw-10\charscalex100 Reported by: Centre for Policy Dial
ogue (CPD) Task Force \up0 \expndtw-10\charscalex100 Sector/Focus: Overall ICT I
ndustry \par\pard\ql \li5450\sb0\sl-276\slmult0 \par\pard\ql\li5450\sb28\sl-276\
slmult0 \up0 \expndtw-5\charscalex100 Methodology \par\pard\qj \li1801\ri1914\sb
21\sl-280\slmult0\tx2161 \up0 \expndtw-9\charscalex97 \ul0\nosupersub\cf7\f8\fs2
4 \u-3913?\ul0\nosupersub\cf6\f7\fs24
Dissection by the stakeholders in a reg
ional dialogue, organized by CPD, the daily \line\tab \up0 \expndtw-10\charscale
x97 Prothom Alo and the Daily Star in Sylhet on August 16, 2001. \par\pard\ql \l
i1801\ri2029\sb12\sl-290\slmult0\tx2161\tx2161 \up0 \expndtw-9\charscalex96 \ul0
\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
The task force me
mbers examined the suggestions scrupulously and incorporated \line\tab \up0 \exp
ndtw-9\charscalex97 only those recommendations, which were not overlapping with
already inserted \line \tab \up0 \expndtw-10\charscalex94 recommendations and we
re not well argued. \par\pard\ql \li1801\sb2\sl-276\slmult0 \up0 \expndtw-9\char
The
task force gathered already existing works, prepared by different forum and \par
\pard\ql \li2161\sb24\sl-276\slmult0 \up0 \expndtw-9\charscalex95 organizations
and also current policy documents as the point of departure. \par\pard\ql \li180
1\ri1633\sb21\sl-280\slmult0\tx2161\tx2161 \up0 \expndtw-9\charscalex96 \ul0\nos
upersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
The task force mainly
translated existing academic and applied research and views of \line\tab \up0 \
expndtw-9\charscalex96 different stakeholders into practical policy recommendati
ons, which have been \line \tab \up0 \expndtw-10\charscalex94 mapped on the prop
osed framework. \par\pard\ql \li1801\ri1789\sb12\sl-290\slmult0\tx2161\tx2161 \u
p0 \expndtw-9\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\
cf6\f7\fs24
The task force distinguished short term [implementable within two
years] and mid \line\tab \up0 \expndtw-9\charscalex97 term [implementable withi
n five years] action plans to be adopted and implemented \line \tab \up0 \expndt
w-10\charscalex94 by government and other stakeholders. \par\pard\ql \li5630\sb2
62\sl-276\slmult0 \up0 \expndtw-5\charscalex100 Overview \par\pard\qj \li1801\ri

1564\sb0\sl-310\slmult0 \up0 \expndtw-5\charscalex100 Actions (short and mid ter
ms) and priorities for the policy maker concentrated on the \up0 \expndtw-9\char
scalex96 following subject areas under the headings, each of which was discussed
in detail below: \up0 \expndtw-10\charscalex96 \ul0\nosupersub\cf7\f8\fs24 \u-3
913?\ul0\nosupersub\cf6\f7\fs24
A Framework for Policy briefs \par\pard\ql \l
i1801\sb15\sl-276\slmult0 \up0 \expndtw-7\charscalex100 \ul0\nosupersub\cf7\f8\f
s24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
Information Infrastructure \par\pard\
ql \li2882\sb24\sl-276\slmult0 \up0 \expndtw-10\charscalex97 1. Regulatory Issu
es; \par\pard\ql \li2882\sb24\sl-276\slmult0 \up0 \expndtw-10\charscalex96 2. U
niversal access; \par\pard\ql \li2882\sb24\sl-276\slmult0 \up0 \expndtw-10\chars
calex100 3. Fixed network development; \par\pard\ql \li2882\sb24\sl-276\slmult0
\up0 \expndtw-9\charscalex100 4. Mobile network development; \par\pard\li1801\
sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb80\sl-27
6\slmult0\fi0\tx9496 \up0 \expndtw-10\charscalex93 BD ICT Research Desk Study Re
port
Page 12 of 52\tab \up0 \expndtw-10\charscalex93 26.aug.07
idth}{\sv 11224}}
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lex100 \ul0\nosupersub\cf6\f7\fs24 5. Interconnectivity; \par\pard\ql \li2882\s
b24\sl-276\slmult0 \up0 \expndtw-8\charscalex100 6. National telecom policy; \p
ar\pard\ql \li2882\sb24\sl-276\slmult0 \up0 \expndtw-10\charscalex95 7. Spectru
m management and Licensing; \par\pard\ql \li2882\sb24\sl-276\slmult0 \up0 \expnd
tw-10\charscalex97 8. Convergence; \par\pard\ql \li2882\sb24\sl-276\slmult0 \up
0 \expndtw-8\charscalex100 9. The Internet; \par\pard\li1801\sb44\sl-276\slmult
0\fi1080 \up0 \expndtw-10\charscalex97 10. Information Security and Network Reli
ability.\par\pard\li1801\sb45\sl-276\slmult0\fi0\tx2161 \up0 \expndtw-10\charsca
lex97 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\tab \up0 \expndtw-10\charscalex97 \ul
0\nosupersub\cf6\f7\fs24 Human Resource Development\par\pard\ql \li2882\sb12\sl241\slmult0 \up0 \expndtw-7\charscalex100 \ul0\nosupersub\cf9\f10\fs21 1. ICT
Education \par\pard\ql \li2882\sb1\sl-239\slmult0 \up0 \expndtw-4\charscalex100
2. ICT Training \par\pard\ql \li2882\sb2\sl-239\slmult0 \up0 \expndtw-9\charsc
alex100 3. ICT Based Education \par\pard\li1801\sb31\sl-276\slmult0\fi0\tx2161
\up0 \expndtw-10\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\tab \up0 \e
xpndtw-10\charscalex100 \ul0\nosupersub\cf6\f7\fs24 Economy and ICT\par\pard\ql
\li2882\sb13\sl-241\slmult0 \up0 \expndtw-5\charscalex100 \ul0\nosupersub\cf9\f1
0\fs21 1. ICT Industry \par\pard\ql \li2882\sb1\sl-239\slmult0 \up0 \expndtw-9
\charscalex95 2. ICT for Business Process Reengineering \par\pard\ql \li2882\s
b2\sl-239\slmult0 \up0 \expndtw-9\charscalex97 3. Human Resources for Automati
on \par\pard\ql \li2882\sb2\sl-239\slmult0 \up0 \expndtw-9\charscalex100 4. ECommerce \par\pard\li1801\sb33\sl-276\slmult0\fi0\tx2161 \up0 \expndtw-10\charsc
alex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\tab \up0 \expndtw-10\charscalex100
\ul0\nosupersub\cf6\f7\fs24 Acceleration of Poverty Alleviation through ICT\par
\pard\li1801\sb35\sl-276\slmult0\fi0\tx2161 \up0 \expndtw-10\charscalex100 \ul0\
nosupersub\cf7\f8\fs24 \u-3913?\tab \up0 \expndtw-10\charscalex100 \ul0\nosupers
ub\cf6\f7\fs24 Universalization of Quality Health Care Services through ICT\par\
pard\li1801\sb38\sl-276\slmult0\fi0\tx2161 \up0 \expndtw-10\charscalex100 \ul0\n
osupersub\cf7\f8\fs24 \u-3913?\tab \up0 \expndtw-10\charscalex100 \ul0\nosupersu
b\cf6\f7\fs24 Financial Infrastructure\par\pard\li1801\sb19\sl-241\slmult0\fi108
0 \up0 \expndtw-8\charscalex100 \ul0\nosupersub\cf9\f10\fs21 1. Automation of
Financial Institutions\par\pard\li1801\sb2\sl-241\slmult0\fi1080 \up0 \expndtw-8
\charscalex100 2. ICT Based Financial Products\par\pard\li1801\sb2\sl-241\slmu
lt0\fi1080 \up0 \expndtw-8\charscalex100 3. Financing ICT Industry\par\pard\li
1801\sb19\sl-276\slmult0\fi0\tx2161 \up0 \expndtw-9\charscalex100 \ul0\nosupersu
b\cf7\f8\fs24 \u-3913?\tab \up0 \expndtw-9\charscalex100 \ul0\nosupersub\cf6\f7\
fs24 Legal Infrastructure for NII\par\pard\li1801\sb39\sl-276\slmult0\fi0\tx2161
\up0 \expndtw-9\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\tab \up0 \ex
pndtw-9\charscalex100 \ul0\nosupersub\cf6\f7\fs24 Efficiency of the Government\

par\pard\ql \li2882\sb13\sl-241\slmult0 \up0 \expndtw-9\charscalex100 \ul0\nosup
ersub\cf9\f10\fs21 1. Access to Government Information \par\pard\ql \li2882\sb
1\sl-239\slmult0 \up0 \expndtw-8\charscalex100 2. Efficiency of Government Age
ncies \par\pard\ql \li2882\sb2\sl-239\slmult0 \up0 \expndtw-9\charscalex96 3.
Improvement of Government Transparency \par\pard\ql \li2882\sb2\sl-239\slmult0 \
up0 \expndtw-9\charscalex97 4. Online Government Services \par\pard\li1801\sb3
1\sl-276\slmult0\fi0\tx2161 \up0 \expndtw-10\charscalex100 \ul0\nosupersub\cf7\f
8\fs24 \u-3913?\tab \up0 \expndtw-10\charscalex100 \ul0\nosupersub\cf6\f7\fs24 D
igital Empowerment of Women\par\pard\li1801\sb38\sl-276\slmult0\fi0\tx2161 \up0
\expndtw-10\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\tab \up0 \expndtw
-10\charscalex100 \ul0\nosupersub\cf6\f7\fs24 Resource Allocation and Fiscal Mea
sures\par\pard\li1801\sb35\sl-276\slmult0\fi0\tx2161 \up0 \expndtw-10\charscalex
100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\tab \up0 \expndtw-10\charscalex100 \ul0
\nosupersub\cf6\f7\fs24 Institutional Framework for Coordination of Development
of NII\par\pard\ql \li1801\sb0\sl-288\slmult0 \par\pard\ql\li1801\sb0\sl-288\slm
ult0 \par\pard\ql\li1801\sb274\sl-288\slmult0 \up0 \expndtw-5\charscalex100 Stud
y / Research ID: BD_ICT_P_RR \par\pard\ql \li1801\ri3159\sb0\sl-280\slmult0 \up0
\expndtw-8\charscalex100 Title: BD ICT Policy Review Report 2003 \line \up0 \ex
pndtw-10\charscalex95 Date: Jan, 2003 \par\pard\qj \li1801\ri2092\sb0\sl-280\slm
ult0 \up0 \expndtw-9\charscalex100 Authors: Prof. Jamilur Reza Chowdhury, Prof.
Muhammad Jafar Iqbal, Dr. Ananya \up0 \expndtw-10\charscalex94 Raihan, and other
members of the task force \par\pard\ql \li1801\ri3404\sb0\sl-280\slmult0 \up0 \
expndtw-10\charscalex100 Sponsor: Center for Policy Dialogue \line \up0 \expndt
w-9\charscalex100 Reported by: CPD Task Force \line \up0 \expndtw-9\charscalex10
0 Sector/Focus: Overall ICT Industry \par\pard\ql \li5450\sb0\sl-276\slmult0 \pa
r\pard\ql\li5450\sb9\sl-276\slmult0 \up0 \expndtw-5\charscalex100 Methodology \p
ar\pard\qj \li1801\ri1734\sb1\sl-280\slmult0 \up0 \expndtw-9\charscalex96 Severa
l Focused Group Discussions (FGD) within the 14 reconvened CPD Task Force \line
\up0 \expndtw-9\charscalex96 members. Took the 2001 Policy Recommendations by CP
D Task Force Members as the \par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\
6\slmult0\fi0\tx9496 \up0 \expndtw-10\charscalex93 BD ICT Research Desk Study Re
port
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g14}{\bkmkend Pg14}\par\pard\qj \li1801\sb0\sl-260\slmult0 \par\pard\qj\li1801\s
\sl-260\slmult0 \par\pard\qj\li1801\ri1754\sb186\sl-260\slmult0 \up0 \expndtw-9\
charscalex95 \ul0\nosupersub\cf6\f7\fs24 baseline and reviewed the policy implem
entations. Revised some recommendations and \up0 \expndtw-10\charscalex93 also a
dded new ones based on the ground realities in 2003. \par\pard\ql \li5630\sb7\sl
-276\slmult0 \up0 \expndtw-5\charscalex100 Overview \par\pard\ql \li1801\ri1561\
sb4\sl-276\slmult0 \up0 \expndtw-9\charscalex97 This study is mainly the Review
of the recommendations of the task force, 2001; in the \up0 \expndtw-9\charscale
x97 Pre-election policy brief prepared by the ICT task Force, 2001 a comprehensi
ve policy \up0 \expndtw-9\charscalex95 document was prepared, which provided 210
broad and specific action agenda under \line \up0 \expndtw-9\charscalex96 eleve
n important areas of intervention by the government. The policy brief also sugge
sted \up0 \expndtw-9\charscalex98 the urgency of implementation by mentioning ti
me frame of implementation and \line \up0 \expndtw-10\charscalex98 potential ini
tiating and implementing agencies. \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\
pard\ql\li1801\sb68\sl-276\slmult0 \up0 \expndtw-9\charscalex98 This study tried
to make a thorough review of all the prior policy recommendations. In \par\pard
\ql \li1801\ri1626\sb0\sl-330\slmult0 \up0 \expndtw-9\charscalex96 the Policy Re
port of 2001 the Task Force presented 210 policy recommendations in form \up0 \e
xpndtw-9\charscalex95 of action agenda under 121 broad categories. The Task Forc
e revisited those \line \up0 \expndtw-10\charscalex95 recommendations and reorga
nized them under 6 broad categories: \par\pard\ql \li2161\sb195\sl-276\slmult0 \
up0 \expndtw-10\charscalex96 \u-3929? Information Infrastructure \par\pard\ql
\li2161\ri3354\sb15\sl-360\slmult0 \up0 \expndtw-10\charscalex93 \u-3929? Huma
n Resource Development \line \up0 \expndtw-10\charscalex94 \u-3929? ICT Econom
y \par\pard\qj \li2161\ri4784\sb17\sl-340\slmult0 \up0 \expndtw-10\charscalex100
\u-3929? Acceleration of Poverty Alleviation through ICT \up0 \expndtw-10\cha
rscalex94 \u-3929? ICT and Government \par\pard\ql \li2161\sb73\sl-276\slmult0
\up0 \expndtw-10\charscalex90 \u-3929? Others \par\pard\ql \li1801\sb0\sl-288
\slmult0 \par\pard\ql\li1801\sb0\sl-288\slmult0 \par\pard\ql\li1801\sb59\sl-288\
slmult0 \up0 \expndtw-6\charscalex100 Study / Research ID: ICT_SSS_BD \par\pard\
ql \li1801\ri3140\sb0\sl-280\slmult0 \up0 \expndtw-10\charscalex97 Title: ICT Su
b Sector Study in Bangladesh \line \up0 \expndtw-10\charscalex98 Month: May \par

\pard\ql \li1801\sb3\sl-276\slmult0 \up0 \expndtw-7\charscalex100 Year: 2005 \pa
r\pard\qj \li1801\ri1975\sb0\sl-280\slmult0 \up0 \expndtw-8\charscalex100 Author
s: Imran Shauket (Country Director), Erika Hoffman-Kiess (Deputy Director) \up0
\expndtw-10\charscalex100 Sponsor: JOBS \par\pard\qj \li1801\ri1718\sb0\sl-280\
slmult0 \up0 \expndtw-8\charscalex100 Reported by: IRIS Center, University Resea
rch Corporation Inc. (URCI), University of \up0 \expndtw-9\charscalex100 Marylan
d \par\pard\ql \li1801\sb1\sl-258\slmult0 \up0 \expndtw-8\charscalex100 Sector/F
ocus: Overall ICT Industry. A literature review of ICT thinking in Bangladesh \p
ar\pard\ql \li5450\sb0\sl-276\slmult0 \par\pard\ql\li5450\sb32\sl-276\slmult0 \u
p0 \expndtw-5\charscalex100 Methodology \par\pard\ql \li1801\ri1647\sb6\sl-274\s
lmult0 \up0 \expndtw-9\charscalex100 In 2001, JOBS, in partnership with the Mini
stry of Planning and the Ministry of Science \line \up0 \expndtw-9\charscalex96
and Technology, coordinated the acclaimed \u8220?E-Commerce in Bangladesh: Poten
tial and \line \up0 \expndtw-9\charscalex100 Policy Priorities\u8221? seminar, b
ringing together all key stakeholders in ICT. At the \line \up0 \expndtw-9\chars
calex96 conclusion of this event, the seminar participants had produced 35 recom
mendations for \line \up0 \expndtw-9\charscalex97 capturing the potential of e-C
ommerce for Bangladesh. In 2002, at the \u8220?ICT Policy and \line \up0 \expndt
w-9\charscalex97 Practice - Steps to the Future\u8221? seminar, in partnership w
ith the newly expanded Ministry \line \up0 \expndtw-9\charscalex96 of Science an
d ICT and the Bangladesh Association of Software and Information \line \up0 \exp
ndtw-9\charscalex94 Services (BASIS), those recommendations were revisited and p
rogress was assessed. \par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl
-276\slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\slmul
t0\par\pard\li1801\sb49\sl-276\slmult0\fi0\tx9496 \up0 \expndtw-10\charscalex93
BD ICT Research Desk Study Report
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\sl-275\slmult0 \par\pard\ql\li1801\ri1574\sb113\sl-275\slmult0 \up0 \expndtw-9\
charscalex95 \ul0\nosupersub\cf6\f7\fs24 The recommendations coming out of these
two seminars have been combined with those \up0 \expndtw-9\charscalex95 from th
e secondary literature review; thereby enabling a comprehensive recap of progres
s \up0 \expndtw-9\charscalex97 made to date and required future steps in all fou
r areas of ICT. While the final list of \line \up0 \expndtw-9\charscalex95 recom
mendations is rather long, this report posits that efforts can be concentrated m
ost \up0 \expndtw-10\charscalex95 effectively in the area of e- HRD. \par\pard\q
l \li5630\sb0\sl-276\slmult0 \par\pard\ql\li5630\sb9\sl-276\slmult0 \up0 \expndt
w-5\charscalex100 Overview \par\pard\ql \li1801\ri2314\sb0\sl-290\slmult0\tx2161
\tx2161 \up0 \expndtw-9\charscalex98 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\no
supersub\cf6\f7\fs24
The report discussed the definition, implications in the
context of Bangladesh, \line\tab \up0 \expndtw-9\charscalex97 necessities for i
ts implementation, and constraints faced in implementation for \line \tab \up0 \
expndtw-10\charscalex97 e-policy, e-governance, e-commerce and e-HRD. \par\pard\
qj \li1801\ri2353\sb12\sl-280\slmult0\tx2161 \up0 \expndtw-9\charscalex98 \ul0\n
osupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
The report provided
recommendations for maturity of e-policy, e-governance, \line\tab \up0 \expndtw
-10\charscalex94 e-commerce and e-HRD. \par\pard\ql \li1801\sb0\sl-276\slmult0 \
par\pard\ql\li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb12\sl-276\slmult0 \u
p0 \expndtw0\charscalex105 Category: Software Industry \par\pard\ql \li1801\sb0\
sl-288\slmult0 \par\pard\ql\li1801\sb287\sl-288\slmult0 \up0 \expndtw-5\charscal
ex100 Study / Research ID: E_CS_BD_P&P \par\pard\qj \li1801\ri2529\sb0\sl-280\sl
mult0 \up0 \expndtw-9\charscalex98 Title: Export of Computer Software from Bangl
adesh: Problems and Prospects \up0 \expndtw-10\charscalex98 Month: September \pa
r\pard\ql \li1801\sb1\sl-254\slmult0 \up0 \expndtw-7\charscalex100 Year: 1997 \p
ar\pard\qj \li1801\ri2695\sb5\sl-280\slmult0 \up0 \expndtw-9\charscalex97 Author
s: Prof. Jamilur Reza Choudhury and other members of the committee \up0 \expndtw
-10\charscalex97 Sponsor: Government of the People\ul0\nosupersub\cf8\f9\fs24 \
u8217?\ul0\nosupersub\cf6\f7\fs24 s Republic of Bangladesh \par\pard\qj \li1801\
ri1624\sb0\sl-280\slmult0 \up0 \expndtw-9\charscalex100 Reported by: The Committ
ee Formed by the Ministry of Commerce, Government of the \up0 \expndtw-10\charsc
alex95 People\ul0\nosupersub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 s Re

public of Bangladesh \par\pard\ql \li1801\sb1\sl-257\slmult0 \up0 \expndtw-9\cha
rscalex97 Sector/Focus: Software Industry. Review of the problems and prospects
of software \par\pard\qj \li1801\ri1740\sb5\sl-280\slmult0 \up0 \expndtw-9\chars
calex97 export from Bangladesh and formulation of recommendations on promotion o
f software \up0 \expndtw-10\charscalex97 export. \par\pard\ql \li5450\sb0\sl-276
\slmult0 \par\pard\ql\li5450\sb28\sl-276\slmult0 \up0 \expndtw-5\charscalex100 M
ethodology \par\pard\qj \li1801\ri1815\sb0\sl-280\slmult0 \up0 \expndtw-9\charsc
alex97 In the first meeting, the Committee invited some members from private sec
tor software \up0 \expndtw-9\charscalex96 houses involved in exports, so as to d
raw benefits from their experiences. \par\pard\qj \li1801\ri1956\sb262\sl-280\sl
mult0 \up0 \expndtw-9\charscalex95 The Committee held a series of meetings and a
nalyzed data and information collected \up0 \expndtw-10\charscalex95 from variou
s published sources. \par\pard\qj \li1801\ri1736\sb261\sl-280\slmult0 \up0 \expn
dtw-9\charscalex96 The Committee sent delegations to India. They visited Mumbai,
Bangalore and Calcutta \line \up0 \expndtw-9\charscalex97 to acquire first-hand
knowledge from the leading members of the software Industry of \line \up0 \expn
dtw-10\charscalex97 India. \par\pard\ql \li1801\sb264\sl-276\slmult0 \up0 \expnd
tw-9\charscalex98 A team visited the BSCIC Electronic Complex Building at Mirpur
and had discussions \par\pard\qj \li1801\ri1562\sb1\sl-280\slmult0 \up0 \expndt
w-9\charscalex100 with BSCIC officials. The team also visited the newly construc
ted Tongi-Ashulia Road to \up0 \expndtw-9\charscalex100 carry out an inspection
of the possible site for Information Technology Village. \par\pard\ql \li5630\sb
0\sl-276\slmult0 \par\pard\ql\li5630\sb8\sl-276\slmult0 \up0 \expndtw-5\charscal
ex100 Overview \par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\sl
mult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb24\sl-276\slmult0\fi0
\tx9496 \up0 \expndtw-10\charscalex93 BD ICT Research Desk Study Report
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\sl-280\slmult0 \par\pard\ql\li1801\ri1727\sb109\sl-280\slmult0\tx2161\tx2161 \u
p0 \expndtw-9\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\
cf6\f7\fs24
The Committee has identified the major problems which are impedin
g the growth of \line\tab \up0 \expndtw-9\charscalex95 software industry and has
made recommendations for their solution. These are \line \tab \up0 \expndtw-10\
charscalex95 summarized in tables under four functional areas : \par\pard\ql \li
2161\sb24\sl-276\slmult0 \up0 \expndtw-10\charscalex100 \u-3880? Fiscal \par\pa
rd\ql \li2161\ri3354\sb5\sl-300\slmult0 \up0 \expndtw-10\charscalex95 \u-3880?
Human Resource Development \line \up0 \expndtw-10\charscalex96 \u-3880? Infrast
ructure \par\pard\ql \li2161\sb20\sl-276\slmult0 \up0 \expndtw-8\charscalex100 \
u-3880? Marketing \par\pard\ql \li1801\sb0\sl-270\slmult0 \par\pard\ql\li1801\r
i1600\sb19\sl-270\slmult0 \up0 \expndtw-9\charscalex95 Bangladesh has quite a fe
w inherent strengths which can be used as the launching pad for \line \up0 \expn
dtw-9\charscalex96 making this country a potential offshore source of Software a
nd Data Processing \line \up0 \expndtw-10\charscalex92 Services. \par\pard\ql \l
i1801\sb0\sl-288\slmult0 \par\pard\ql\li1801\sb288\sl-288\slmult0 \up0 \expndtw6\charscalex100 Study / Research ID: BD_SISR \par\pard\qj \li1801\ri4592\sb0\sl280\slmult0 \up0 \expndtw-10\charscalex97 Title: Bangladesh Software Industry Su
rvey Report- 2004 \up0 \expndtw-10\charscalex98 Month: April \par\pard\ql \li180
1\sb3\sl-276\slmult0 \up0 \expndtw-7\charscalex100 Year: 2004 \par\pard\ql \li18
01\sb1\sl-256\slmult0 \up0 \expndtw-7\charscalex100 Authors: Not mentioned \par\
pard\qj \li1801\ri4173\sb5\sl-280\slmult0 \up0 \expndtw-10\charscalex96 Sponsor:
Japan External Trade Organization (JETRO), Dhaka \up0 \expndtw-10\charscalex97

Reported by: A & J Consultants \par\pard\qj \li1801\ri1890\sb1\sl-280\slmult0 \u
p0 \expndtw-9\charscalex98 Sector / Focus: Software Industry. The current Bangla
desh ICT Software Industry, its \up0 \expndtw-10\charscalex94 growth, trends and
characteristics. \par\pard\ql \li5450\sb0\sl-276\slmult0 \par\pard\ql\li5450\sb
48\sl-276\slmult0 \up0 \expndtw-5\charscalex100 Methodology \par\pard\ql \li1801
\sb264\sl-276\slmult0 \up0 \expndtw-9\charscalex100 Target Area: Known software
development companies in all over Bangladesh. \par\pard\ql \li1801\sb4\sl-276\sl
mult0 \up0 \expndtw-9\charscalex100 Survey format: Conducted via enumerators fol
lowing screening by telephone. \par\pard\qj \li1801\ri1778\sb1\sl-280\slmult0 \u
p0 \expndtw-9\charscalex97 Survey target: Software development companies involve
d in local and export business \up0 \expndtw-9\charscalex97 No. of samples: 99 s
amples (Registered with BCS and BASIS - 72; Non Registered \up0 \expndtw-10\char
scalex97 Software firms - 17) \par\pard\qj \li1801\ri1650\sb0\sl-280\slmult0 \up
0 \expndtw-9\charscalex100 Selection of target companies: Mailed to all companie
s on BASIS and BCS involved in \up0 \expndtw-10\charscalex95 software developmen
t. \par\pard\qj \li1801\ri1680\sb267\sl-273\slmult0 \up0 \expndtw-9\charscalex96
The survey was carried out by the circulation of a questionnaire to the selecte
d firms in \line \up0 \expndtw-9\charscalex94 the few weeks of January and Febru
ary 2004. The questions requested specific answers. \line \up0 \expndtw-9\chars
calex96 Two areas were explored: access to an ICT solution provider and Software
development \line \up0 \expndtw-10\charscalex96 firms. \par\pard\ql \li1801\sb5
\sl-276\slmult0 \up0 \expndtw-10\charscalex100 Primary Sources - ICT Solution Pr
ovider and Software Development Firms \par\pard\qj \li1801\ri1993\sb1\sl-280\slm
ult0 \up0 \expndtw-9\charscalex97 Secondary Sources - Various government organiz
ations, private sector associations, \up0 \expndtw-10\charscalex93 internet and
paper media. \par\pard\ql \li5587\sb265\sl-299\slmult0 \up0 \expndtw-5\charscale
x100 \ul0\nosupersub\cf10\f11\fs26 Overview \par\pard\qj \li1801\ri3932\sb0\sl-3
20\slmult0 \up0 \expndtw-10\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\u
l0\nosupersub\cf6\f7\fs24
The report provided SWOT analysis of the software i
ndustry. \up0 \expndtw-10\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0
This report covered the following topics: \par\pard\l
i1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\
sl-276\slmult0\par\pard\li1801\sb121\sl-276\slmult0\fi0\tx9496 \up0 \expndtw-10\
charscalex93 BD ICT Research Desk Study Report
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\sl-273\slmult0 \par\pard\ql\li2161\ri1561\sb143\sl-273\slmult0\tx2521\tx2521\tx
2521 \up0 \expndtw-9\charscalex100 \ul0\nosupersub\cf6\f7\fs24 \u-3880? The gro
wth of the software industry, ICT market, total export sales, total imports, \li
ne\tab \up0 \expndtw-9\charscalex97 total sales of local business and the ICT pr
ofessionals. All the over-the-years data \line \tab \up0 \expndtw-3\charscalex10
0 show a positive trend and needs further encouragement for the good of the \lin
e \tab \up0 \expndtw-10\charscalex94 economy. \par\pard\qj \li2161\ri1699\sb22\s
l-280\slmult0\tx2521 \up0 \expndtw-9\charscalex96 \u-3880? The finance, human r
esource, infrastructure, and marketing related problems and \line\tab \up0 \expn
dtw-10\charscalex96 their recommendations are listed. \par\pard\ql \li1801\sb14\
sl-288\slmult0 \up0 \expndtw-6\charscalex100 Study / Research ID: BD_SI_D \par\p
ard\qj \li1801\ri5100\sb0\sl-280\slmult0 \up0 \expndtw-10\charscalex100 Title: B
angladesh Software Industry & its Dynamics \up0 \expndtw-10\charscalex100 Date:
2005 \par\pard\ql \li1801\ri3971\sb0\sl-280\slmult0 \up0 \expndtw-7\charscalex10
0 Author: Fahim Mashroor \line \up0 \expndtw-7\charscalex100 Sponsor: BASIS \pa
r\pard\ql \li1801\ri3626\sb0\sl-280\slmult0 \up0 \expndtw-8\charscalex100 Report
ed by: Fahim Mashroor \line \up0 \expndtw-10\charscalex100 Sector/Focus: Softwar
e Industry \par\pard\ql \li5450\sb0\sl-276\slmult0 \par\pard\ql\li5450\sb9\sl-27
6\slmult0 \up0 \expndtw-5\charscalex100 Methodology \par\pard\ql \li1801\sb4\sl276\slmult0 \up0 \expndtw-9\charscalex95 Secondary Research on prior studies & s
ome updated market data through BASIS survey. \par\pard\ql \li5630\sb264\sl-276\
slmult0 \up0 \expndtw-5\charscalex100 Overview \par\pard\qj \li1801\ri1595\sb0\s
l-276\slmult0 \up0 \expndtw-9\charscalex96 Reported the BASIS conducted study re
sults so far. Summarized report with recent data. \line \up0 \expndtw-9\charscal
ex97 The market size of the total ICT industry in Bangladesh is estimated to be
approximately \line \up0 \expndtw-9\charscalex96 Tk 1,300 crore per year (exclud
ing the telecom sector). Out of this, the software segment \line \up0 \expndtw9\charscalex97 (comprising mostly of customized and packaged software - not incl
uding different types \line \up0 \expndtw-9\charscalex97 of IT enabled services
like desktop publishing, multimedia, animation, GIS, data entry, \line \up0 \exp
ndtw-9\charscalex97 digitization etc.) is estimated to be more than Tk. 200 cror
e per year. In 2005, BASIS \par\pard\ql \li1801\sb1\sl-261\slmult0 \up0 \expndtw
-9\charscalex95 undertook a business focus survey among 152 software companies (
including both \par\pard\qj \li1801\ri1774\sb4\sl-280\slmult0 \up0 \expndtw-9\ch
arscalex96 BASIS member and non member companies) to identify the nature of prod
ucts/services \up0 \expndtw-10\charscalex96 as well as client segments of the lo
cal software companies. \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\pard\ql\li1
801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb0\sl-276\slmult0 \par\pard\ql\li180
1\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\
sb4\sl-276\slmult0 \up0 \expndtw0\charscalex103 Category: IT Enabled Services (I
TES) Industry \par\pard\ql \li1801\sb0\sl-288\slmult0 \par\pard\ql\li1801\sb287\
sl-288\slmult0 \up0 \expndtw-6\charscalex100 Study / Research ID: E_NS_D_ITES_S_
BD \par\pard\qj \li1801\ri1853\sb0\sl-280\slmult0 \up0 \expndtw-9\charscalex100
Title: Elements of a National Strategy for Development of an Information Technol
ogy \up0 \expndtw-10\charscalex93 Enabled Services Sector in Bangladesh \par\par
d\ql \li1801\sb1\sl-254\slmult0 \up0 \expndtw0\charscalex105 Month: April \par\p
ard\ql \li1801\sb8\sl-276\slmult0 \up0 \expndtw-7\charscalex100 Year: 2002 \par\
pard\ql \li1801\sb4\sl-276\slmult0 \up0 \expndtw-7\charscalex100 Authors: Not me
ntioned \par\pard\qj \li1801\ri4553\sb0\sl-280\slmult0 \up0 \expndtw-10\charscal
ex96 Sponsor: USAID Bangladesh IT Enabled Services Project \up0 \expndtw-10\char
scalex97 Reported by: CARANA Corporation \par\pard\qj \li1801\ri1743\sb0\sl-280\
slmult0 \up0 \expndtw-9\charscalex97 Sector / Focus: ITES. Review of the market
for ITeS and the comparative advantage of \up0 \expndtw-10\charscalex97 the Bang
ladeshi firms. \par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\sl
mult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb26\sl-276\slmult0\fi0
\tx9496 \up0 \expndtw-10\charscalex93 BD ICT Research Desk Study Report
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ge 17 of 52\tab \up0 \expndtw-10\charscalex93 26.aug.07
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lex100 \ul0\nosupersub\cf6\f7\fs24 Methodology \par\pard\qj \li1801\ri1660\sb261
\sl-280\slmult0 \up0 \expndtw-9\charscalex96 The execution of the study involved
detailed research involving 2 trips to Bangladesh, as \up0 \expndtw-9\charscale
x96 well as a visit to the Philippines to examine their recent success in this m
arket. \par\pard\qj \li1801\sb0\sl-280\slmult0 \par\pard\qj\li1801\ri1566\sb1\sl
-280\slmult0 \up0 \expndtw-9\charscalex97 The study also commissioned two opinio
n surveys: one of Bangladesh firms, government \up0 \expndtw-9\charscalex97 offi
cials, and NGOs, and the second survey of non-resident Bangladeshis \par\pard\ql
\li5630\sb264\sl-276\slmult0 \up0 \expndtw-5\charscalex100 Overview \par\pard\q
l \li1801\sb24\sl-276\slmult0 \up0 \expndtw-10\charscalex100 \ul0\nosupersub\cf7
\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
The factors limiting the growth
of Bangladesh in this market \par\pard\qj \li1801\ri1780\sb41\sl-280\slmult0\tx2
161 \up0 \expndtw-9\charscalex97 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupe
rsub\cf6\f7\fs24
A reasonable strategy for Bangladesh entry into the ITES mar
ket includes a number \line\tab \up0 \expndtw-10\charscalex94 of components \par
\pard\ql \li1801\sb24\sl-276\slmult0 \up0 \expndtw-10\charscalex96 \ul0\nosupers
ub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
Recommendations for the se
ctor \par\pard\ql \li1801\sb0\sl-280\slmult0 \par\pard\ql\li1801\sb0\sl-280\slmu
lt0 \par\pard\ql\li1801\sb0\sl-280\slmult0 \par\pard\ql\li1801\sb0\sl-280\slmult
0 \par\pard\ql\li1801\ri3717\sb21\sl-280\slmult0 \up0 \expndtw-4\charscalex100 S
tudy / Research ID: E_M_A \line \up0 \expndtw-8\charscalex100 Title External Mar
ket Analysis \line \up0 \expndtw-8\charscalex100 Month: April \par\pard\ql \li18
01\sb4\sl-276\slmult0 \up0 \expndtw-7\charscalex100 Year: 2002 \par\pard\ql \li1
801\ri3874\sb18\sl-260\slmult0 \up0 \expndtw-7\charscalex100 Authors: Clarissa D
imacali \line \up0 \expndtw-7\charscalex100 Sponsor: USAID \par\pard\ql \li1801\
sb7\sl-276\slmult0 \up0 \expndtw-6\charscalex100 Reported by: CARANA Corporation
\par\pard\qj \li1801\ri1843\sb1\sl-280\slmult0 \up0 \expndtw-9\charscalex100 Se
ctor / Focus: ITES. An overview of the outsourcing industry, including the offsh
ore \up0 \expndtw-9\charscalex96 outsourcing market. The opportunities and opera
tional constraints underlining several \up0 \expndtw-10\charscalex93 ITES segmen
ts. \par\pard\ql \li5450\sb0\sl-276\slmult0 \par\pard\ql\li5450\sb28\sl-276\slmu
lt0 \up0 \expndtw-5\charscalex100 Methodology \par\pard\ql \li1801\ri1587\sb261\
sl-280\slmult0 \up0 \expndtw-9\charscalex97 Participants in this study included
representatives from the GOB Ministry of Science and \line \up0 \expndtw-9\chars
calex96 Technology (MOST), the Bangladesh Computer Council, private sector assoc
iations such \line \up0 \expndtw-9\charscalex95 as the Bangladesh Computer Socie
ty, Bangladesh Association of Software and \line \up0 \expndtw-9\charscalex95 In
formation Services, several individual ITeS firms, the JOBS project, and USAID.
\par\pard\qj \li1801\ri2482\sb261\sl-280\slmult0 \up0 \expndtw-8\charscalex100 T
he group used the following criteria to evaluate the ITeS segments on which \up0
\expndtw-10\charscalex95 Bangladesh could focus its efforts: \par\pard\ql \li18
01\sb4\sl-276\slmult0 \up0 \expndtw-7\charscalex100 \ul0\nosupersub\cf11\f12\fs2
Competitiveness Potential \par\pard\ql
\li2161\sb24\sl-276\slmult0 \up0 \expndtw-9\charscalex100 \u-3880? Availabilit
y of qualified human resources \par\pard\ql \li2161\sb24\sl-276\slmult0 \up0 \ex
pndtw-9\charscalex100 \u-3880? Availability of affordable and reliable technolo
gy \par\pard\qj \li1801\ri2514\sb5\sl-300\slmult0\fi360 \up0 \expndtw-9\charscal
ex100 \u-3880? Supportive policy environment, few policy, legal and regulatory
barriers \up0 \expndtw-10\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0
Economic Impact \par\pard\ql \li2161\sb40\sl-276\slmu
lt0 \up0 \expndtw-10\charscalex96 \u-3880? Potential to reduce poverty, includi
ng creation of new jobs \par\pard\ql \li2161\sb24\sl-276\slmult0 \up0 \expndtw-9
\charscalex97 \u-3880? Potential to grow economy through expansion of total Ban
gladeshi exports \par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\
slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb104\sl-276\slmult0\
fi0\tx9496 \up0 \expndtw-10\charscalex93 BD ICT Research Desk Study Report
idth}{\sv 11224}}
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\sl-280\slmult0 \par\pard\qj\li2161\ri2174\sb109\sl-280\slmult0\tx2521 \up0 \exp
ndtw-9\charscalex97 \ul0\nosupersub\cf6\f7\fs24 \u-3880? Potential to modernize
portions of the domestic economy through backward \line\tab \up0 \expndtw-10\ch
arscalex97 linkages that create opportunity for other firms \par\pard\ql \li1801
\sb4\sl-276\slmult0 \up0 \expndtw-5\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u
Potential for successful implementation \pa
r\pard\qj \li2161\ri2181\sb41\sl-280\slmult0\tx2521 \up0 \expndtw-9\charscalex97
\u-3880? Existence of a \u8220?champion\u8221? or other strong institutional s
upport to undertake \line\tab \up0 \expndtw-10\charscalex97 initiatives \par\par
d\ql \li2161\ri1828\sb12\sl-290\slmult0\tx2521 \up0 \expndtw-9\charscalex97 \u-3
880? Relative ease of overcoming policy, legal, regulatory and infrastructure b
arriers \up0 \expndtw-9\charscalex97 \u-3880? Availability of government, priva
te sector, or donor resources to support \line \tab \up0 \expndtw-10\charscalex9
7 implementation \par\pard\qj \li1801\ri1573\sb259\sl-280\slmult0 \up0 \expndtw9\charscalex97 The chosen segments (Data Category: Low, Medium or High Tiers) w
ere defined by the \up0 \expndtw-9\charscalex97 requirements primarily for labor
and infrastructure, and the complexity of the process and \up0 \expndtw-10\char
scalex92 the value added. \par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb
10\sl-276\slmult0\fi3828 \up0 \expndtw-6\charscalex100 Overview\par\pard\li1801\
sb0\sl-275\slmult0\fi0 \up0 \expndtw-6\charscalex100 This study -\par\pard\qj \l
i1801\ri1654\sb0\sl-300\slmult0\tx2161 \up0 \expndtw-9\charscalex100 \ul0\nosupe
rsub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
provided an overview of
the outsourcing industry, including the offshore outsourcing \line\tab \up0 \exp
ndtw-10\charscalex96 market; \par\pard\qj \li1801\ri2475\sb5\sl-280\slmult0\tx21
61 \up0 \expndtw-9\charscalex97 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosuper
sub\cf6\f7\fs24
addressed the various factors involved in the outsourcing dec
ision, including \line\tab \up0 \expndtw-10\charscalex95 attributes that determi
ne country and company competitiveness; \par\pard\ql \li1801\ri1849\sb12\sl-290\
slmult0\tx2161\tx2161 \up0 \expndtw-9\charscalex95 \ul0\nosupersub\cf7\f8\fs24 \
u-3913?\ul0\nosupersub\cf6\f7\fs24
analyzed several ITES segments in which Ba
ngladesh could compete based on the \line\tab \up0 \expndtw-9\charscalex95 stren
gth of its current assets that enable the industry, and the severity of constrai
nts \line \tab \up0 \expndtw-10\charscalex95 present that inhibit growth. \par\p
ard\ql \li1801\sb0\sl-288\slmult0 \par\pard\ql\li1801\sb264\sl-288\slmult0 \up0
\expndtw-6\charscalex100 Study / Research ID: S_EC_BD \par\pard\ql \li1801\ri313
7\sb0\sl-280\slmult0 \up0 \expndtw-10\charscalex97 Title: Study of e-Commerce in
Bangladesh \line \up0 \expndtw-10\charscalex98 Month: May \par\pard\ql \li1801\
sb3\sl-276\slmult0 \up0 \expndtw-7\charscalex100 Year: 2005 \par\pard\ql \li1801
\ri1594\sb5\sl-275\slmult0 \up0 \expndtw-7\charscalex100 Authors: Farooq Sobhan
(TL), Mridul Chowdhury (ICT Consultant), M. Shafiullah (Prj \up0 \expndtw-9\char
scalex97 Co-ord), Zahid Hossain (Research Faci), Marium Binte Husainy (RA), Shah
Imraul \line \up0 \expndtw-9\charscalex98 Kaeesh(RA), Shahriar Islam(RA), Shahr
iar Shafiullah(RA), S.M. Mobasser Hussain(RA) \up0 \expndtw-10\charscalex100 Spo
nsor: The Canadian International Development Agency (CIDA) \line \up0 \expndtw-1
0\charscalex100 Reported by: Bangladesh Enterprise Institute \par\pard\ql \li180
1\ri1747\sb10\sl-270\slmult0 \up0 \expndtw-9\charscalex97 Sector/Focus: ITES. Th
e global scenario of e-Commerce in certain key export-oriented \up0 \expndtw-9\c
harscalex96 industries and recommendations and action-items for relevant stakeho
lders for \line \up0 \expndtw-10\charscalex96 nation-wide e-Commerce implementat
ion. \par\pard\ql \li5450\sb0\sl-276\slmult0 \par\pard\ql\li5450\sb30\sl-276\slm
ult0 \up0 \expndtw-5\charscalex100 Methodology \par\pard\qj \li1801\ri2013\sb285
\sl-300\slmult0\tx2161 \up0 \expndtw-9\charscalex96 \ul0\nosupersub\cf7\f8\fs24
\u-3913?\ul0\nosupersub\cf6\f7\fs24
Questionnaire-based surveys and face-to-f
ace meetings with representatives from \line\tab \up0 \expndtw-10\charscalex96 p
rivate companies in the following export oriented industries: \par\pard\ql \li25
21\sb1\sl-251\slmult0 \up0 \expndtw-9\charscalex100 o Ready-made Garments (RMG)
\par\pard\ql \li2521\sb29\sl-276\slmult0 \up0 \expndtw-8\charscalex100 o Pharm
aceuticals \par\pard\ql \li2521\sb24\sl-276\slmult0 \up0 \expndtw-3\charscalex10
0 o Footwear \par\pard\ql \li2521\sb24\sl-276\slmult0 \up0 \expndtw-4\charscale
x100 o Frozen food \par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-2
76\slmult0\par\pard\li1801\sb40\sl-276\slmult0\fi0\tx9496 \up0 \expndtw-10\chars
calex93 BD ICT Research Desk Study Report
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lex100 \ul0\nosupersub\cf6\f7\fs24 o Handicrafts \par\pard\ql \li1801\sb0\sl-28
6\slmult0 \par\pard\ql\li1801\ri1567\sb10\sl-286\slmult0\tx2161\tx2161\tx2161\tx
2161 \up0 \expndtw-3\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913? \tab \up
0 \expndtw-9\charscalex96 \ul0\nosupersub\cf6\f7\fs24 Surveys, meetings and phon
e conversations with officials at relevant offices under the \line\tab \up0 \exp
ndtw-9\charscalex97 Ministry of Commerce and other relevant government offices w
hich are related to \line \tab \up0 \expndtw-9\charscalex97 trade, such as Board
of Investment (BOI), National Board of Revenue (NBR) and the \line \tab \up0 \e
xpndtw-10\charscalex94 Bangladesh Bank. \par\pard\ql \li5630\sb263\sl-276\slmult
0 \up0 \expndtw-5\charscalex100 Overview \par\pard\li1801\sb31\sl-276\slmult0\fi
0\tx2161 \up0 \expndtw-10\charscalex95 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\tab
\up0 \expndtw-10\charscalex95 \ul0\nosupersub\cf6\f7\fs24 Conceptualization of e
-Commerce\par\pard\li1801\sb38\sl-276\slmult0\fi0\tx2161 \up0 \expndtw-10\charsc
alex95 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\tab \up0 \expndtw-10\charscalex95 \u
l0\nosupersub\cf6\f7\fs24 Global trends in e-Commerce\par\pard\li1801\sb36\sl-27
6\slmult0\fi0\tx2161 \up0 \expndtw-10\charscalex95 \ul0\nosupersub\cf7\f8\fs24 \
u-3913?\tab \up0 \expndtw-9\charscalex96 \ul0\nosupersub\cf6\f7\fs24 Current pre
paredness of the private sector, the government, and the ICT indstry for\par\par
d\ql \li2161\sb11\sl-276\slmult0 \up0 \expndtw-10\charscalex94 e-Commerce in Ban
gladesh \par\pard\ql \li1801\sb24\sl-276\slmult0\tx2161 \up0 \expndtw-3\charscal
ex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913? \tab \up0 \expndtw-10\charscalex95 \u
l0\nosupersub\cf6\f7\fs24 Constraints of e-Commerce growth in Bangladesh: \par\p
ard\ql \li2521\sb4\sl-276\slmult0 \up0 \expndtw-8\charscalex100 o Limitation in
Supportive Legal and Policy Framework \par\pard\qj \li2521\ri3542\sb5\sl-300\sl
mult0 \up0 \expndtw-8\charscalex100 o Low-quality and Expensive Telecommunicati
on Facilities \up0 \expndtw-10\charscalex96 o Customs and Port Clearance \par\p
ard\ql \li2521\sb20\sl-276\slmult0 \up0 \expndtw-9\charscalex100 o Lack of onli
ne Payment System \par\pard\ql \li2521\sb24\sl-276\slmult0 \up0 \expndtw-10\char

scalex97 o Lack of Awareness among Businessmen \par\pard\qj \li2521\ri3608\sb0\
sl-300\slmult0 \up0 \expndtw-9\charscalex100 o Lack of e-Commerce Initiatives b
y Industry Associations \up0 \expndtw-9\charscalex100 o Lack of e-Commerce Init
iatives by the Government \par\pard\li1801\sb32\sl-276\slmult0\fi0\tx2161 \up0 \
expndtw-10\charscalex95 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\tab \up0 \expndtw-9
\charscalex96 \ul0\nosupersub\cf6\f7\fs24 Recommendations and action-items for i
ndustry associations, individual firms, the\par\pard\li1801\sb19\sl-276\slmult0\
fi360 \up0 \expndtw-10\charscalex95 government, and the academia\par\pard\qj \li
1801\sb0\sl-280\slmult0 \par\pard\qj\li1801\sb0\sl-280\slmult0 \par\pard\qj\li18
01\sb0\sl-280\slmult0 \par\pard\qj\li1801\ri2695\sb259\sl-280\slmult0 \up0 \expn
dtw0\charscalex102 Category: Human Capacity Development (HCD) / Human Resource \
up0 \expndtw0\charscalex103 Development (HRD) in the ICT Industry \par\pard\ql \
li1801\sb0\sl-288\slmult0 \par\pard\ql\li1801\sb266\sl-288\slmult0 \up0 \expndtw
-5\charscalex100 Study / Research ID: H_C_D \par\pard\qj \li1801\ri5871\sb0\sl-2
80\slmult0 \up0 \expndtw-9\charscalex100 Title: Human Capacity Development (HCD)
\up0 \expndtw-9\charscalex100 Month: April \par\pard\ql \li1801\sb3\sl-276\slmu
lt0 \up0 \expndtw-7\charscalex100 Year: 2002 \par\pard\ql \li1801\ri4194\sb18\sl
-260\slmult0 \up0 \expndtw-3\charscalex100 Authors: Carl Miller \line \up0 \expn
dtw-6\charscalex100 Sponsor: USAID \par\pard\ql \li1801\sb7\sl-276\slmult0 \up0
\expndtw-6\charscalex100 Reported by: CARANA Corporation \par\pard\qj \li1801\ri
1681\sb1\sl-280\slmult0 \up0 \expndtw-9\charscalex97 Sector/Focus: HCD/HRD. Asse
ssment of human capacity development (HCD) capacity \line \up0 \expndtw-9\charsc
alex95 and existing constraints and proposal of strategies to reduce or eliminat
e the constraints. \par\pard\ql \li5450\sb0\sl-276\slmult0 \par\pard\ql\li5450\s
b68\sl-276\slmult0 \up0 \expndtw-5\charscalex100 Methodology \par\pard\qj \li180
1\ri1684\sb9\sl-270\slmult0 \up0 \expndtw-7\charscalex100 Primary Source: Interv
iews with officials from different software manufacturing firms, \up0 \expndtw-9
\charscalex97 universities, training institutes, and other organizations connect
ed to the ICT industry. \up0 \expndtw-10\charscalex97 Secondary Source: Data acc
umulated by the ICT Task Force. \par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1
801\sb0\sl-276\slmult0\par\pard\li1801\sb242\sl-276\slmult0\fi0\tx9496 \up0 \exp
ndtw-10\charscalex93 BD ICT Research Desk Study Report
Page 20 of 52\tab \
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lex100 \ul0\nosupersub\cf6\f7\fs24 Overview \par\pard\ql \li1801\sb1\sl-256\slmu
lt0 \up0 \expndtw-10\charscalex96 This research project -\par\pard\qj \li2161\ri
1876\sb8\sl-300\slmult0\tx2521 \up0 \expndtw-9\charscalex96 \ul0\nosupersub\cf7\
f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
assessed human capacity developme
nt (HCD) capacity and existing constraints \line\tab \up0 \expndtw-10\charscalex
94 and proposed strategies to reduce or eliminate the constraint; \par\pard\ql \
li2161\sb20\sl-276\slmult0 \up0 \expndtw-10\charscalex97 \ul0\nosupersub\cf7\f8\
fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
provided an overview of the existing
HCD and made recommendations. \par\pard\ql \li1801\sb0\sl-288\slmult0 \par\pard
\ql\li1801\sb0\sl-288\slmult0 \par\pard\ql\li1801\sb279\sl-288\slmult0 \up0 \exp
ndtw-5\charscalex100 Study / Research ID: ICT_SGA_PSA \par\pard\qj \li1801\ri424
6\sb0\sl-280\slmult0 \up0 \expndtw-10\charscalex96 Title: ICT Skills Gap Assessm
ent - Public Sector Assessment \up0 \expndtw-10\charscalex97 Month: June \par\pa
rd\ql \li1801\sb3\sl-276\slmult0 \up0 \expndtw-7\charscalex100 Year: 2006 \par\p
ard\ql \li1801\ri4014\sb18\sl-260\slmult0 \up0 \expndtw-7\charscalex100 Authors:
Not mentioned \line \up0 \expndtw-7\charscalex100 Sponsor: UNDP \par\pard\ql \

li1801\sb7\sl-276\slmult0 \up0 \expndtw-10\charscalex100 Reported by: JOBS-IRIS
Bangladesh \par\pard\qj \li1801\ri1567\sb1\sl-280\slmult0 \up0 \expndtw-9\charsc
alex100 Sector/Focus: HCD/HRD. Examination of the current state of the ICT indus
try regarding \up0 \expndtw-10\charscalex92 its Human Resources needs and demand
s. \par\pard\ql \li5450\sb0\sl-276\slmult0 \par\pard\ql\li5450\sb28\sl-276\slmul
t0 \up0 \expndtw-5\charscalex100 Methodology \par\pard\ql \li1801\sb24\sl-276\sl
mult0 \up0 \expndtw-9\charscalex96 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosu
persub\cf6\f7\fs24
This assessment took a case-study approach in order to id
entify a coherent ICT \par\pard\ql \li2234\ri1687\sb1\sl-280\slmult0 \up0 \expnd
tw-9\charscalex95 strategy implemented by another state, which could serve as a
potential template for \up0 \expndtw-9\charscalex93 Bangladesh. Pakistan was cho
sen as the subject for the case study because of its \line \up0 \expndtw-9\chars
calex96 marked geographic, demographic, socioeconomic, and technological similar
ities \line \up0 \expndtw-10\charscalex96 with Bangladesh. \par\pard\ql \li1801\
sb4\sl-276\slmult0 \up0 \expndtw-9\charscalex97 \ul0\nosupersub\cf7\f8\fs24 \u-3
Bangladeshi government officials were contac
ted to assess their HR staffing \par\pard\qj \li2234\ri2074\sb21\sl-280\slmult0
\up0 \expndtw-9\charscalex96 capabilities and needs. A representative from the M
inistry of Establishment was \up0 \expndtw-10\charscalex96 interviewed and provi
ded statistics. \par\pard\qj \li1801\ri1558\sb21\sl-280\slmult0\tx2234 \up0 \exp
ndtw-9\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\
fs24
Information gathered was limited, but did prove useful alongside parall
el information \line\tab \up0 \expndtw-10\charscalex94 gathered from case studie
s of other countries. \par\pard\ql \li5630\sb0\sl-276\slmult0 \par\pard\ql\li563
0\sb8\sl-276\slmult0 \up0 \expndtw-5\charscalex100 Overview \par\pard\ql \li1801
\sb24\sl-276\slmult0 \up0 \expndtw-10\charscalex96 \ul0\nosupersub\cf7\f8\fs24 \
ICT developments in Bangladesh\ul0\nosuper
sub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 s government and its ICT HR n
eeds. \par\pard\qj \li1801\ri2240\sb5\sl-300\slmult0\tx2161 \up0 \expndtw-9\char
Anal
ysis of Pakistan\ul0\nosupersub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 s
e-government strategy and how it can be used in case of \line\tab \up0 \expndtw
-10\charscalex92 Bangladesh. \par\pard\qj \li1801\ri3811\sb0\sl-320\slmult0 \up0
\expndtw-10\charscalex96 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf
6\f7\fs24
Recommendations pertaining to Bangladesh\ul0\nosupersub\cf8\f9\fs24
\u8217?\ul0\nosupersub\cf6\f7\fs24 s government HR \up0 \expndtw-10\charscalex9
7 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
Recommendat
ions Pertaining to the Government \par\pard\ql \li1801\sb0\sl-288\slmult0 \par\p
ard\ql\li1801\sb0\sl-288\slmult0 \par\pard\ql\li1801\sb255\sl-288\slmult0 \up0 \
expndtw-4\charscalex100 Study / Research ID: ICT_SGA_PS&A \par\pard\qj \li1801\r
i3934\sb0\sl-280\slmult0 \up0 \expndtw-10\charscalex96 Title: ICT Skills Gap Ass
essment - Private Sector and Academia \up0 \expndtw-10\charscalex97 Month: June
\par\pard\ql \li1801\sb3\sl-276\slmult0 \up0 \expndtw-7\charscalex100 Year: 2006
\par\pard\ql \li1801\ri4014\sb0\sl-280\slmult0 \up0 \expndtw-7\charscalex100 Au
thors: Not mentioned \line \up0 \expndtw-7\charscalex100 Sponsor: UNDP \par\par
d\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\s
b1\sl-276\slmult0\fi0\tx9496 \up0 \expndtw-10\charscalex93 BD ICT Research Desk
Study Report
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\sl-276\slmult0 \par\pard\ql\li1801\sb128\sl-276\slmult0 \up0 \expndtw-10\charsc
alex100 \ul0\nosupersub\cf6\f7\fs24 Reported by: JOBS-IRIS Bangladesh \par\pard\
qj \li1801\ri1567\sb1\sl-280\slmult0 \up0 \expndtw-9\charscalex100 Sector/Focus:
HCD/HRD. Examination of the current state of the ICT industry regarding \up0 \e
xpndtw-10\charscalex92 its Human Resources needs and demands. \par\pard\ql \li54
50\sb0\sl-276\slmult0 \par\pard\ql\li5450\sb28\sl-276\slmult0 \up0 \expndtw-5\ch
arscalex100 Methodology \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\pard\ql\li1
801\sb8\sl-276\slmult0 \up0 \expndtw-9\charscalex94 In response to the apparent
disconnect between ICT human resources supply and \par\pard\qj \li1801\ri1562\sb
0\sl-280\slmult0 \up0 \expndtw-9\charscalex95 demand, JOBS/IRIS and UNDP Banglad
esh undertook a two part survey on the academic \up0 \expndtw-9\charscalex96 and
private sector human resources environment and skill requirements for Informati
on \up0 \expndtw-10\charscalex96 and Communication Technology (ICT) in the count
ry. \par\pard\ql \li1801\sb1\sl-257\slmult0 \up0 \expndtw-10\charscalex95 The in
tention of these surveys was to: \par\pard\qj \li1801\ri1722\sb21\sl-260\slmult0
\up0 \expndtw-9\charscalex96 1. Develop baseline data on the skill sets taught
by ICT universities and their graduation \up0 \expndtw-10\charscalex96 rates - s
upply side; \par\pard\qj \li1801\ri1800\sb4\sl-280\slmult0 \up0 \expndtw-9\chars
calex96 2. Develop baseline data on the skill sets and numbers of ICT profession
als required by \up0 \expndtw-10\charscalex96 the private and government sectors
- demand side; \par\pard\qj \li1801\ri1941\sb1\sl-280\slmult0 \up0 \expndtw-9\c
harscalex95 3. Determine the nature of any gap between ICT human resources suppl
y and demand \up0 \expndtw-10\charscalex92 and investigate possible causes; \par
\pard\qj \li1801\ri3247\sb0\sl-280\slmult0 \up0 \expndtw-10\charscalex94 4. Prov
ide actionable recommendations to close the gap between private \up0 \expndtw-10
\charscalex93 sector/government needs and academic teaching. \par\pard\qj \li180
1\sb0\sl-280\slmult0 \par\pard\qj\li1801\ri1649\sb2\sl-280\slmult0\tx2234 \up0 \
expndtw-9\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\
f7\fs24
This report relied on surveys, phone interviews, key informant inter
views (KIIs) and \line\tab \up0 \expndtw-10\charscalex95 focus group discussions
(FGDs). \par\pard\ql \li1801\sb24\sl-276\slmult0 \up0 \expndtw-9\charscalex100
The survey w
as sent to a total of twelve educational institutions: six public \par\pard\ql \
li2234\sb24\sl-276\slmult0 \up0 \expndtw-9\charscalex97 universities and six pri
vate ones. These institutions produce the majority of the IT \par\pard\qj \li223
4\ri1563\sb9\sl-270\slmult0 \up0 \expndtw-9\charscalex96 workforce in Bangladesh
. Sixty percent of the respondents were located in the Dhaka \up0 \expndtw-9\cha
rscalex97 metropolitan area, reflecting the fact that the majority of higher edu
cation institutions \up0 \expndtw-10\charscalex92 are situated there. \par\pard\
ql \li5630\sb0\sl-276\slmult0 \par\pard\ql\li5630\sb10\sl-276\slmult0 \up0 \expn
dtw-5\charscalex100 Overview \par\pard\ql \li1801\ri1740\sb21\sl-280\slmult0\tx2
161\tx2161 \up0 \expndtw-9\charscalex98 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0
Analysis of the academic environment in terms of its
current situation, the skills gap \line\tab \up0 \expndtw-9\charscalex95 arising
between demand of and supply for IT graduates, graduate statistics, and \line \
tab \up0 \expndtw-10\charscalex95 technology tracks. \par\pard\qj \li1801\ri2075
\sb4\sl-300\slmult0\tx2161 \up0 \expndtw-9\charscalex98 \ul0\nosupersub\cf7\f8\f
Analysis of the private sector depict
ing the growth and trends of the ICT market, \line\tab \up0 \expndtw-10\charscal
ex98 followed by the HR trends. \par\pard\qj \li1801\ri2020\sb0\sl-300\slmult0\t
x2161 \up0 \expndtw-9\charscalex96 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosu
persub\cf6\f7\fs24
Recommendations for collaboration between the academic and
private sectors, as \line\tab \up0 \expndtw-10\charscalex96 well as further rec
ommendations specific to each sector. \par\pard\ql \li1801\sb251\sl-288\slmult0
\up0 \expndtw-7\charscalex100 Study / Research ID: SP_HE_BD_06_26 \par\pard\qj \
li1801\ri3458\sb0\sl-280\slmult0 \up0 \expndtw-10\charscalex97 Title: Strategic
Plan for Higher Education in Bangladesh: 2006--2026 \up0 \expndtw-10\charscalex9
8 Month: November \par\pard\ql \li1801\sb3\sl-276\slmult0 \up0 \expndtw-7\charsc
alex100 Year: 2006 \par\pard\ql \li1801\ri1840\sb0\sl-280\slmult0 \up0 \expndtw9\charscalex100 Authors: Strategic Planning Committee (SPC), University Grants C
ommission (UGC) \up0 \expndtw-10\charscalex96 Sponsor: Government of the People\
ul0\nosupersub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 s Republic of Bang
ladesh, World Bank \line \up0 \expndtw-10\charscalex100 Reported by: University
Grants Commission of Bangladesh (UGC) \line \up0 \expndtw-10\charscalex96 Sector
/Focus: Education sector / Higher education focus \par\pard\li1801\sb0\sl-276\sl
mult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb161\sl-276\slmult0\fi
0\tx9496 \up0 \expndtw-10\charscalex93 BD ICT Research Desk Study Report
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\sl-276\slmult0 \par\pard\ql\li5450\sb0\sl-276\slmult0 \par\pard\ql\li5450\sb92\
sl-276\slmult0 \up0 \expndtw-5\charscalex100 \ul0\nosupersub\cf6\f7\fs24 Methodo
logy \par\pard\ql \li1801\sb4\sl-276\slmult0 \up0 \expndtw-9\charscalex96 Mostly
secondary data driven. The Strategic Planning Committee (SPC) held several \par
\pard\ql \li1801\ri1594\sb4\sl-276\slmult0 \up0 \expndtw-9\charscalex96 sessions
for brainstorming and idea generation to outline the future of Higher Education
\line \up0 \expndtw-9\charscalex97 in Bangladesh. The study scope is: (i) draft
an overall vision for higher education and to \line \up0 \expndtw-9\charscalex9
7 develop indicative targets for the growth of public and private providers over
the next \line \up0 \expndtw-9\charscalex97 twenty years; (ii) recommend ways i
n which the quality of higher education can be \line \up0 \expndtw-9\charscalex9
8 improved in all parts of the public and private sectors; (iii) review the curr
ent legislative \line \up0 \expndtw-9\charscalex98 framework governing public an
d private higher education; (iv) recommend options for \line \up0 \expndtw-9\cha
rscalex96 developing the strategic direction and overall management of the secto
r; (v) review the \line \up0 \expndtw-9\charscalex98 forecasts for the provision
of higher education and identify the options for funding from \line \up0 \expnd
tw-9\charscalex96 all sources; (vi) identify the options for a research strategy
for the higher education sector \line \up0 \expndtw-9\charscalex95 and suggest
ways of enhancing capacity to international standards; and (vii) devise a \line
\up0 \expndtw-9\charscalex96 strategy for strengthening the capacity of higher
education to contribute to the country's \line \up0 \expndtw-9\charscalex96 skil
ls in ICT and to use ICT effectively in all its learning and teaching processes.
\up0 \expndtw-5\charscalex100 Overview \par\pard\ql \li1801\sb1\sl-256\slmult0 \
up0 \expndtw-9\charscalex96 This is the Bangladesh Higher Education Strategic Pl
an for the next 20 years starting \par\pard\ql \li1801\ri1564\sb7\sl-277\slmult0
\up0 \expndtw-9\charscalex98 from 2006. Although it covers the overall Higher E
ducation for Bangladesh, but it gives \up0 \expndtw-9\charscalex96 special empha
sis for the ICT in Higher Education. It discusses about the current scenario \u
p0 \expndtw-9\charscalex97 for teaching ICT, vision for ICT in higher education,
Strategies and Programmes to be \line \up0 \expndtw-9\charscalex100 Implemented
, Academic Network and Fast Global Connectivity Options, Information \line \up0
\expndtw-9\charscalex97 Strategies in each institution, Training and Development
of Academic Staff, Role of the \up0 \expndtw-9\charscalex97 Colleges, & Nationa
l ICT Funding. The study tries to devise a strategy for strengthening \up0 \expn
dtw-9\charscalex97 the capacity of higher education to contribute to the country
's skills in ICT and to use ICT \up0 \expndtw-10\charscalex97 effectively in all
its learning and teaching processes. \par\pard\ql \li1801\sb0\sl-288\slmult0 \p
ar\pard\ql\li1801\sb0\sl-288\slmult0 \par\pard\ql\li1801\sb258\sl-288\slmult0 \u
p0 \expndtw-4\charscalex100 Study / Research ID: BDD_RY_E_CLP_BD \par\pard\qj \l
i1801\ri1722\sb0\sl-280\slmult0 \up0 \expndtw-7\charscalex100 Title: Bridging Di
gital Divide for Rural Youth: An Experience from Computer Literacy \up0 \expndtw
-10\charscalex94 Programme in Bangladesh \par\pard\ql \li1801\sb3\sl-276\slmult0
\up0 \expndtw0\charscalex102 Month: \par\pard\ql \li1801\sb4\sl-276\slmult0 \up
0 \expndtw-7\charscalex100 Year: 2006 \par\pard\ql \li1801\sb1\sl-256\slmult0 \u
p0 \expndtw-3\charscalex100 Authors: Ashirul Amin \par\pard\ql \li1801\sb8\sl-27
6\slmult0 \up0 \expndtw-10\charscalex97 Sponsor: D.Net (Development Research Net
work) \par\pard\qj \li1801\ri4843\sb1\sl-280\slmult0 \up0 \expndtw-10\charscalex
100 Reported by: D.Net (Development Research Network) \up0 \expndtw-10\charscale
x100 Sector/Focus: HCD/HRD. ICT for Development \par\pard\ql \li5450\sb0\sl-276\
slmult0 \par\pard\ql\li5450\sb28\sl-276\slmult0 \up0 \expndtw-5\charscalex100 Me
thodology \par\pard\qj \li1801\sb0\sl-260\slmult0 \par\pard\qj\li1801\ri1634\sb3
8\sl-260\slmult0 \up0 \expndtw-9\charscalex95 \ul0\nosupersub\cf12\f13\fs24 10 C
LC-equipped secondary schools were chosen for this study to represent the divers
ity \up0 \expndtw-10\charscalex95 characteristics of the schools that host CLCs.
\par\pard\qj \li1801\sb0\sl-280\slmult0 \par\pard\qj\li1801\ri2014\sb4\sl-280\s
lmult0 \up0 \expndtw-9\charscalex96 Given the lack of a baseline for the respons
es of students from the CLP schools, five \line \up0 \expndtw-9\charscalex94 non
-CLP schools were chosen to understand the attitudes and perceptions of students
\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard
\li1801\sb100\sl-276\slmult0\fi0\tx9496 \up0 \expndtw-10\charscalex93 \ul0\nosup
ersub\cf6\f7\fs24 BD ICT Research Desk Study Report
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charscalex95 \ul0\nosupersub\cf12\f13\fs24 who have not been exposed to the CLP,
each one adjacent to an existing CLP school and \up0 \expndtw-10\charscalex95 a
s similar as possible to them. \par\pard\qj \li1801\sb0\sl-280\slmult0 \par\pard
\qj\li1801\ri1901\sb4\sl-280\slmult0 \up0 \expndtw-9\charscalex95 Survey questio
nnaires were created in Bangla for students from CLP schools, students \up0 \exp
ndtw-10\charscalex95 from non-CLP schools, CLP teachers, head teachers and guard
ians. \par\pard\qj \li1801\sb0\sl-260\slmult0 \par\pard\qj\li1801\ri1667\sb37\sl
-260\slmult0 \up0 \expndtw-9\charscalex96 Two focus group discussions (FGDs) wer
e conducted with the CLP teachers from all the \up0 \expndtw-10\charscalex96 CLP
schools in Mymensingh and Sirajganj. \par\pard\ql \li5630\sb267\sl-276\slmult0
\up0 \expndtw-5\charscalex100 \ul0\nosupersub\cf6\f7\fs24 Overview \par\pard\ql
\li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb8\sl-276\slmult0 \up0 \expndtw-
10\charscalex94 Survey was conducted over four classes of people: \par\pard\ql \

li1801\sb264\sl-276\slmult0 \up0 \expndtw-7\charscalex100 Students: \par\pard\ql
\li1801\ri1694\sb4\sl-276\slmult0 \up0 \expndtw-9\charscalex97 Rural and urban
familiarity, development of the skill set, and reaction to computers \line \up0
\expndtw-9\charscalex94 among students were compared on both the grounds before
and after the course. The \line \up0 \expndtw-9\charscalex95 students\ul0\nosupe
rsub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 evaluation of the course wa
s also highlighted. The students were also asked \line \up0 \expndtw-9\charscale
x96 how well they used their training in helping others and whether they have ra
ised \line \up0 \expndtw-9\charscalex94 awareness among non-CLP students about t
he program. Finally, the students were asked \line \up0 \expndtw-9\charscalex94
about any limitations and SWOT, they discovered in the training program. \par\pa
rd\ql \li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb8\sl-276\slmult0 \up0 \ex
pndtw-8\charscalex100 Teachers: \par\pard\ql \li1801\sb1\sl-256\slmult0 \up0 \ex
pndtw-9\charscalex95 The teachers were asked questions regarding their reaction
to computer, its effect on \par\pard\ql \li1801\ri1601\sb5\sl-280\slmult0 \up0 \
expndtw-9\charscalex94 student behavior, education, and assistance to board exam
s, the level of enthusiasm about \up0 \expndtw-9\charscalex95 computers among th
e students. The survey also included the limitations and the \line \up0 \expndtw
-10\charscalex95 operational performance of CLC in the eye of the teachers. \par
\pard\ql \li1801\sb264\sl-276\slmult0 \up0 \expndtw-8\charscalex100 Head Teacher
s: \par\pard\qj \li1801\ri1747\sb1\sl-280\slmult0 \up0 \expndtw-9\charscalex97 T
hey commented on the effects of CLC on the quality of teaching, effect on enroll
ment \up0 \expndtw-9\charscalex95 and transfer of students and the impact on sch
ool reputation. They also made known the \up0 \expndtw-10\charscalex95 limitatio
n of CLC and their reaction to computers. \par\pard\ql \li1801\sb264\sl-276\slmu
lt0 \up0 \expndtw-3\charscalex100 Guardians: \par\pard\qj \li1801\ri1835\sb1\sl280\slmult0 \up0 \expndtw-9\charscalex96 The guardians commented on their reacti
on to computer, its effect on student behavior, \up0 \expndtw-9\charscalex97 edu
cation, how much information their children shared with them regarding CLC, the
\up0 \expndtw-10\charscalex97 limitation of the program, and their familiarity t
o computers. \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb0\sl276\slmult0 \par\pard\ql\li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb0\sl-27
6\slmult0 \par\pard\ql\li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb0\sl-276\
slmult0 \par\pard\ql\li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb0\sl-276\sl
mult0 \par\pard\ql\li1801\sb276\sl-276\slmult0 \up0 \expndtw0\charscalex104 Cate
gory: ICT Adoption \par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-27
6\slmult0\par\pard\li1801\sb180\sl-276\slmult0\fi0\tx9496 \up0 \expndtw-10\chars
calex93 BD ICT Research Desk Study Report
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\sl-288\slmult0 \par\pard\ql\li1801\sb71\sl-288\slmult0 \up0 \expndtw-6\charscal
ex100 \ul0\nosupersub\cf6\f7\fs24 Study / Research ID: S_EGOV_BD \par\pard\qj \l
i1801\ri5878\sb0\sl-280\slmult0 \up0 \expndtw-10\charscalex100 Title: Study of e
-Government in Bangladesh \up0 \expndtw-10\charscalex100 Date: April, 2004 \par\

pard\qj \li1801\ri2818\sb16\sl-260\slmult0 \up0 \expndtw-9\charscalex100 Authors
: Farooq Sobhan, M. Shafiullah, Zahid Hossain, Mridul Chowdhury \up0 \expndtw-10
\charscalex97 Sponsor: The Asia Foundation \par\pard\ql \li1801\sb7\sl-276\slmul
t0 \up0 \expndtw-10\charscalex100 Reported by: Bangladesh Enterprise Institute (
BEI) \par\pard\qj \li1801\ri2191\sb1\sl-280\slmult0 \up0 \expndtw-9\charscalex97
Sector / Focus: Investigate the present state of affairs regarding the introduc
tion of \up0 \expndtw-10\charscalex93 e-Government and the progress made in this
area. \par\pard\ql \li5450\sb0\sl-276\slmult0 \par\pard\ql\li5450\sb28\sl-276\s
lmult0 \up0 \expndtw-5\charscalex100 Methodology \par\pard\ql \li1801\sb24\sl-27
6\slmult0\tx2161 \up0 \expndtw-3\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-39
13? \tab \up0 \expndtw-9\charscalex97 \ul0\nosupersub\cf6\f7\fs24 A combination
of research tools used in conducting the survey, including \par\pard\qj \li2161\
ri1908\sb1\sl-280\slmult0 \up0 \expndtw-9\charscalex96 questionnaires, telephone
interviews, on-site visits, and face-to-face meetings with \up0 \expndtw-10\cha
rscalex96 relevant officials and experts. \par\pard\qj \li1801\ri2094\sb4\sl-300
\slmult0\tx2161\tx2161 \up0 \expndtw-3\charscalex100 \ul0\nosupersub\cf7\f8\fs24
\u-3913? \tab \up0 \expndtw-9\charscalex97 \ul0\nosupersub\cf6\f7\fs24 The BEI
research team visited or interacted with 45 government offices, eight of \line\t
ab \up0 \expndtw-10\charscalex93 which have been selected for in-depth case stud
ies. \par\pard\ql \li1801\sb0\sl-276\slmult0\tx2161 \up0 \expndtw-3\charscalex10
0 \ul0\nosupersub\cf7\f8\fs24 \u-3913? \tab \up0 \expndtw-9\charscalex96 \ul0\no
supersub\cf6\f7\fs24 The factors that were taken into account in evaluating e-Go
vernment projects include: \par\pard\ql \li1801\ri1895\sb19\sl-283\slmult0\fi360
\tx2161\tx2161\tx2161\tx2161\tx2161 \up0 \expndtw-9\charscalex100 (i) ICT Infras
tructure, (ii) Government Process Automation, (iii) Citizen/ Business \line\tab
\up0 \expndtw-9\charscalex97 Services, (iv) Management of e-Government Process,
(v) Sustainability of \line \tab \up0 \expndtw-10\charscalex96 e-Government Proj
ect, and (vi) Championship from the Top. \line \up0 \expndtw-3\charscalex100 \u
l0\nosupersub\cf7\f8\fs24 \u-3913? \up0 \expndtw-10\charscalex94 \ul0\nosupersub
\cf6\f7\fs24 The categorization of the selected case studies were as follows: \l
ine \tab \up0 \expndtw-10\charscalex93 Category 1: Success Stories: projects whi
ch have met desired goals \line \tab \up0 \expndtw-9\charscalex95 Category 2: Se
mi-Success Stories: projects which have mixed experiences \line \tab \up0 \expnd
tw-9\charscalex95 Category 3: Unsuccessful Stories: projects which have failed t
o meet desired goals \par\pard\ql \li5630\sb263\sl-276\slmult0 \up0 \expndtw-5\c
harscalex100 Overview \par\pard\ql \li1801\sb24\sl-276\slmult0\tx2161 \up0 \expn
dtw-3\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913? \tab \up0 \expndtw-10\c
harscalex96 \ul0\nosupersub\cf6\f7\fs24 Conceptualization of e-Government \par\p
ard\ql \li1801\ri4792\sb5\sl-300\slmult0\fi720\tx2521\tx2521 \up0 \expndtw-9\cha
rscalex100 o Definition and components of e-Government \line\tab \up0 \expndtw10\charscalex100 o Importance of e-Government for Bangladesh \line \up0 \expnd
tw-3\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913? \up0 \expndtw-10\charsca
lex96 \ul0\nosupersub\cf6\f7\fs24 Overview of e-Government in Bangladesh \line \
tab \up0 \expndtw-10\charscalex97 o E-Government at the policy level \par\pard\
li1801\sb25\sl-276\slmult0\fi720 \up0 \expndtw-10\charscalex95 o Status of e-Go
vernment initiatives in Bangladesh\par\pard\li1801\sb40\sl-276\slmult0\fi0\tx216
1 \up0 \expndtw-10\charscalex95 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\tab \up0 \e
xpndtw-10\charscalex95 \ul0\nosupersub\cf6\f7\fs24 Lessons learned from selected
case studies\par\pard\li1801\sb18\sl-276\slmult0\fi720 \up0 \expndtw-10\charsca
lex95 o Success Stories\par\pard\ql \li3242\ri1812\sb18\sl-290\slmult0\tx3602 \
up0 \expndtw-9\charscalex100 \u-3929? Ministry of Religious Affairs: Online Ha
jj Information Management \up0 \expndtw-10\charscalex95 \u-3929? Department of
Roads and Highways: MIS for Project Management \line\tab \up0 \expndtw-10\chars
calex93 and Transparency \par\pard\ql \li2521\ri2193\sb11\sl-290\slmult0\fi720\t
x3242 \up0 \expndtw-10\charscalex96 \u-3929? Rajshahi City Corporation: Electr
onic Birth Registration System \line\tab \up0 \expndtw-10\charscalex94 \u-3929?
Bangladesh Bank: Automation of Internal Processes \line \up0 \expndtw-10\char
scalex95 o Semi-Success Stories \par\pard\ql \li3242\sb42\sl-276\slmult0 \up0 \
expndtw-9\charscalex100 \u-3929? Ministry of Foreign Affairs: Interactive Webs
ite \par\pard\ql \li3242\sb24\sl-276\slmult0 \up0 \expndtw-10\charscalex97 \u-39

29? Ministry of Science and ICT: Policy Hub for eGovernment \par\pard\ql \li32
42\ri2220\sb38\sl-260\slmult0\tx3602 \up0 \expndtw-10\charscalex94 \u-3929? Pa
rliament Secretariat: Strengthening Parliamentary Democracy \line\tab \up0 \expn
dtw-10\charscalex95 through ICT \par\pard\ql \li2521\sb7\sl-276\slmult0 \up0 \ex
pndtw-9\charscalex100 o Unsuccessful Stories \par\pard\li1801\sb0\sl-276\slmult
0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb120\sl-276\slmult0\fi0\tx
9496 \up0 \expndtw-10\charscalex93 BD ICT Research Desk Study Report
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\sl-280\slmult0 \par\pard\qj\li2521\ri1888\sb109\sl-280\slmult0\fi720 \up0 \expn
dtw-10\charscalex96 \ul0\nosupersub\cf6\f7\fs24 \u-3929? Election Commission S
ecretariat: The Failed Voter ID Card Project \up0 \expndtw-10\charscalex97 o Su
mming Up Lessons Learned \par\pard\ql \li1801\sb24\sl-276\slmult0 \up0 \expndtw10\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
Recommendations \par\pard\ql \li2521\ri3331\sb5\sl-300\slmult0 \up0 \expndtw
-10\charscalex100 o Strategic Recommendations \line \up0 \expndtw-10\charscalex
100 o Specific Action Items \par\pard\ql \li1801\sb0\sl-288\slmult0 \par\pard\q
l\li1801\sb0\sl-288\slmult0 \par\pard\ql\li1801\sb14\sl-288\slmult0 \up0 \expndt
w-5\charscalex100 Study / Research ID: P_R_MDG_BD \par\pard\qj \li1801\ri5826\sb
7\sl-270\slmult0 \up0 \expndtw-10\charscalex100 Title: Peoples\ul0\nosupersub\cf
8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 Report on MDG: Bangladesh \up0 \ex
pndtw-10\charscalex100 Information and Communication Technology \up0 \expndtw-10
\charscalex95 Date: June 27, 2005 \par\pard\ql \li1801\sb6\sl-276\slmult0 \up0 \
expndtw-10\charscalex100 Authors: Dr. Ananya Raihan, Mahmud Hasan \par\pard\ql \
li1801\sb4\sl-276\slmult0 \up0 \expndtw-10\charscalex97 Sponsor: D.Net (Develop
ment Research Network) \par\pard\ql \li1801\sb4\sl-276\slmult0 \up0 \expndtw-10\
charscalex100 Reported by: D.Net (Development Research Network) \par\pard\qj \li
1801\ri2312\sb0\sl-280\slmult0 \up0 \expndtw-9\charscalex98 Sector/Focus: ICT Ad
option / ICT4D, comments on the Bangladesh Government \up0 \expndtw-10\charscale
x98 initiatives to achieve the UN MDG (Millennium Development Goals) \par\pard\q
l \li5450\sb0\sl-276\slmult0 \par\pard\ql\li5450\sb0\sl-276\slmult0 \par\pard\ql
\li5450\sb13\sl-276\slmult0 \up0 \expndtw-5\charscalex100 Methodology \par\pard\
ql \li1801\sb4\sl-276\slmult0 \up0 \expndtw-10\charscalex94 \ul0\nosupersub\cf12
\f13\fs24 Secondary Research mostly based on the CPD studies in 2001 & 2003. \pa
r\pard\ql \li5630\sb264\sl-276\slmult0 \up0 \expndtw-5\charscalex100 \ul0\nosupe
rsub\cf6\f7\fs24 Overview \par\pard\qj \li1801\ri1588\sb0\sl-276\slmult0 \up0 \e
xpndtw-9\charscalex100 This report aspired to link ICT and poverty alleviation a
nd improve the livelihood of the \line \up0 \expndtw-9\charscalex96 poor and the
disadvantaged through technology. The proper policy development and its \line \
up0 \expndtw-9\charscalex97 subsequent implementation for integration of ICT wit
h economic and social activities can \line \up0 \expndtw-9\charscalex96 make a q
uantum shift in status of Bangladesh economy. The PMDG for ICT focuses on \line
\up0 \expndtw-9\charscalex96 building a knowledge society, where access to infor
mation is one of the key elements for \line \up0 \expndtw-9\charscalex97 poverty
alleviation. This peoples\ul0\nosupersub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6
\f7\fs24 MDG is based on policy papers prepared by the inclu-\line \up0 \expndt
w-9\charscalex97 sive stakeholders of ICTs, initiated by Centre for Policy Dialo
gue in 2001 and 2003. \par\pard\ql \li1801\sb1\sl-261\slmult0 \up0 \expndtw-9\ch
arscalex96 The PMDG on ICT is guided by three major components of development st
rategies: \par\pard\ql \li1801\sb7\sl-276\slmult0 \up0 \expndtw-10\charscalex100
1. Poverty alleviation; \par\pard\ql \li1801\sb4\sl-276\slmult0 \up0 \expndtw-1
0\charscalex95 2. Sustainable economic growth; and \par\pard\ql \li1801\sb1\sl-2
56\slmult0 \up0 \expndtw-10\charscalex95 3. Empowerment. \par\pard\qj \li1801\ri
5665\sb268\sl-300\slmult0\tx2161 \up0 \expndtw-10\charscalex97 The PMDG on ICT c
overs the following areas: \line\tab \up0 \expndtw-10\charscalex96 \ul0\nosupers
Assessment of current scen
ario \par\pard\ql \li2161\sb20\sl-276\slmult0 \up0 \expndtw-10\charscalex100 \ul
0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
Identification o
f problems and issues \par\pard\ql \li2161\ri1554\sb25\sl-300\slmult0\tx2521 \up
0 \expndtw-9\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\c
f6\f7\fs24
Description of short term [up to two years] and mid-term [up to fi
ve years] agenda \up0 \expndtw-9\charscalex97 \ul0\nosupersub\cf7\f8\fs24 \u-391
Identification of stakeholders for each agenda
and implementation mechanism, \line\tab \up0 \expndtw-10\charscalex94 where poss
ible \par\pard\ql \li1801\ri1590\sb277\sl-280\slmult0 \up0 \expndtw-9\charscalex
97 The PMDG on ICT emphasizes on concrete policy agenda, which are implementable
. Al\up0 \expndtw-8\charscalex100 though it is very difficult to define implemen
tability of agenda, the PMDG on ICT is \up0 \expndtw-9\charscalex100 guided by t
he following principles: \par\pard\ql \li1801\sb1\sl-255\slmult0 \up0 \expndtw-1
0\charscalex94 1. Leadership \par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801
\sb0\sl-276\slmult0\par\pard\li1801\sb144\sl-276\slmult0\fi0\tx9496 \up0 \expndt
w-10\charscalex93 BD ICT Research Desk Study Report
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lex100 \ul0\nosupersub\cf6\f7\fs24 2. Vision \par\pard\ql \li1801\sb1\sl-256\slm
ult0 \up0 \expndtw-10\charscalex94 3. Ownership of the agenda \par\pard\ql \li18
01\sb8\sl-276\slmult0 \up0 \expndtw-10\charscalex94 4. Political Consensus \par\
pard\ql \li1801\sb4\sl-276\slmult0 \up0 \expndtw-9\charscalex100 5. Availability
of financial resources \par\pard\ql \li1801\sb4\sl-276\slmult0 \up0 \expndtw-10
\charscalex100 6. Availability of human resources \par\pard\ql \li1801\sb0\sl-27
0\slmult0 \par\pard\ql\li1801\sb0\sl-270\slmult0 \par\pard\ql\li1801\ri3200\sb49
\sl-270\slmult0 \up0 \expndtw-4\charscalex100 Study / Research ID: ICT_ITES_NAS
\line \up0 \expndtw-10\charscalex97 Title: ICT / ITeS Need Assessment Study \lin
e \up0 \expndtw-10\charscalex98 Date: November 7, 2005 \par\pard\ql \li1801\ri40
14\sb2\sl-280\slmult0 \up0 \expndtw-7\charscalex100 Authors: Not mentioned \line
\up0 \expndtw-10\charscalex96 Sponsor: Swiss Contact \par\pard\ql \li1801\sb4\s
l-276\slmult0 \up0 \expndtw-7\charscalex100 Reported by: AC Nielsen ORG-MARG Ind
ia \par\pard\qj \li1801\ri1650\sb18\sl-260\slmult0 \up0 \expndtw-9\charscalex97
Sector / Focus: ICT Adoption. The usage of ICT and ITeS services by some of the
SME \up0 \expndtw-10\charscalex97 verticals and its implications. \par\pard\ql \
li5450\sb0\sl-276\slmult0 \par\pard\ql\li5450\sb51\sl-276\slmult0 \up0 \expndtw5\charscalex100 Methodology \par\pard\ql \li1801\sb264\sl-276\slmult0 \up0 \expn
dtw-10\charscalex96 A two pronged methodology was adopted for the study comprisi
ng: \par\pard\ql \li1801\ri1680\sb21\sl-280\slmult0\tx2161\tx2161 \up0 \expndtw9\charscalex96 \u-3880? Phase I: Depth Interviews - The qualitative issues were
addressed through 5 depth \line\tab \up0 \expndtw-9\charscalex97 interviews in
each of the identified verticals. The qualitative issues were further used \line
\tab \up0 \expndtw-10\charscalex97 in developing questionnaire for the SME surv
ey. \par\pard\qj \li1801\ri1574\sb37\sl-260\slmult0\tx2161 \up0 \expndtw-9\chars
calex97 \u-3880? Phase II: SME survey - A detailed SME survey was conducted acr
oss identified SME \line\tab \up0 \expndtw-10\charscalex95 verticals through use
of semi-structured questionnaire. \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\
pard\ql\li1801\sb11\sl-276\slmult0 \up0 \expndtw-10\charscalex95 The study compr
ised of 2 major components: \par\pard\qj \li1801\ri4493\sb5\sl-300\slmult0 \up0
\expndtw-10\charscalex100 \u-3880? Research & Analysis - carried out by ACNiels
en, India \line \up0 \expndtw-10\charscalex100 \u-3880? Field Survey - carried
out by ACNielsen, Bangladesh \par\pard\qj \li1801\sb0\sl-270\slmult0 \par\pard\q
j\li1801\ri1559\sb15\sl-270\slmult0 \up0 \expndtw-9\charscalex100 The entire stu
dy was executed in close interaction with KATALYST and BASIS officials \line \up
0 \expndtw-9\charscalex97 with interaction at various stages such as finalizing
discussion guide for DI, questionnaire \line \up0 \expndtw-9\charscalex97 for SM
E survey, list of SMEs and suppliers of ICT & ITeS to be contacted for the surve
y. \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb30\sl-276\slmul
t0 \up0 \expndtw-9\charscalex98 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosuper
sub\cf6\f7\fs24
Survey was conducted on different SME verticals which include
stores (grocery \par\pard\qj \li2161\ri1580\sb1\sl-280\slmult0 \up0 \expndtw-9\
charscalex94 stores, book stores, medicine stores, sweet stores, and clothing st
ores), wholesalers/ \up0 \expndtw-9\charscalex96 distributors, importers and tra
ders, transporters, diagnostic centers, clinics/chamber of \up0 \expndtw-10\char
scalex93 doctors, hotels, restaurants, private schools and colleges. \par\pard\q
l \li1801\ri2273\sb21\sl-280\slmult0\tx2161\tx2161\tx2161 \up0 \expndtw-9\charsc

The qu
estions in the survey included title of the main respondent, location and \line\
tab \up0 \expndtw-9\charscalex96 ownership of the establishment, gender and educ
ation of owner, number of \line \tab \up0 \expndtw-9\charscalex95 employees in t
he organization, annual turnover, annual sales turnover, revenue \line \tab \up0
\expndtw-10\charscalex95 growth goals, number of customers and suppliers dealt,
etc. \par\pard\ql \li5630\sb0\sl-276\slmult0 \par\pard\ql\li5630\sb8\sl-276\slm
ult0 \up0 \expndtw-5\charscalex100 Overview \par\pard\ql \li1801\sb4\sl-276\slmu
lt0 \up0 \expndtw-10\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosu
persub\cf6\f7\fs24
Strengths among suppliers of ICT \par\pard\ql \li1801\sb44
\sl-276\slmult0 \up0 \expndtw-10\charscalex94 \ul0\nosupersub\cf7\f8\fs24 \u-391
The weaknesses faced by the suppliers \par\pard
\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb
160\sl-276\slmult0\fi0\tx9496 \up0 \expndtw-10\charscalex93 BD ICT Research Desk
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\sl-276\slmult0 \par\pard\ql\li1801\sb128\sl-276\slmult0 \up0 \expndtw-10\charsc
Key p
roblems faced by suppliers \par\pard\ql \li1801\sb24\sl-276\slmult0 \up0 \expndt
w-10\charscalex97 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs2
4
Recommendations to the ICT sector \par\pard\ql \li1801\sb35\sl-288\slmult0
\up0 \expndtw-4\charscalex100 Study / Research ID: SICT_STGG_ICT_BD_EGOV_S \par\
pard\qj \li1801\ri2859\sb0\sl-280\slmult0 \up0 \expndtw-10\charscalex96 Title: S
ICT\ul0\nosupersub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 S Steps toward
s Good Governance through ICTs: Bangladesh\ul0\nosupersub\cf8\f9\fs24 \u8217?\ul
0\nosupersub\cf6\f7\fs24 s \up0 \expndtw-10\charscalex94 E-Governance Strategy \
par\pard\ql \li1801\sb3\sl-276\slmult0 \up0 \expndtw-9\charscalex100 Date: May 1
5, 2006 \par\pard\ql \li1801\sb4\sl-276\slmult0 \up0 \expndtw-8\charscalex100 Au
thors: SASM Taifur (Project Director, SICT Project) \par\pard\qj \li1801\ri4159\
sb18\sl-260\slmult0 \up0 \expndtw-10\charscalex96 Sponsor: Government of the Peo
ple\ul0\nosupersub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 s Republic of
Bangladesh \up0 \expndtw-10\charscalex97 Reported by: SICT, Ministry of Planning
\par\pard\qj \li1801\ri1660\sb4\sl-280\slmult0 \up0 \expndtw-9\charscalex98 Sec
tor / Focus: A compilation of roadmaps for policymakers considering e-Government
\up0 \expndtw-10\charscalex94 in Bangladesh as a mechanism for reform. \par\par
d\ql \li5450\sb0\sl-276\slmult0 \par\pard\ql\li5450\sb28\sl-276\slmult0 \up0 \ex
pndtw-5\charscalex100 Methodology \par\pard\ql \li1801\sb4\sl-276\slmult0 \up0 \
expndtw-9\charscalex97 Objective of this report was to offer concrete guidance t
o government officials and \par\pard\ql \li1801\sb4\sl-276\slmult0 \up0 \expndtw
-9\charscalex95 others, presenting a comprehensive index of e-government models
and resources for \par\pard\ql \li1801\ri1760\sb0\sl-280\slmult0 \up0 \expndtw-9
\charscalex95 Bangladesh, focused on success stories in Bangladesh and other dev
eloping world. This \up0 \expndtw-9\charscalex96 paper presented a compilation o
f roadmaps for policymakers considering electronic \up0 \expndtw-10\charscalex96
government in Bangladesh as a mechanism for reform. \par\pard\qj \li1801\ri1753
\sb102\sl-280\slmult0 \up0 \expndtw-9\charscalex95 Collected data on all the com
pleted, and ongoing e-Governance Projects coordinated by \line \up0 \expndtw-10\
charscalex95 SICT. \par\pard\ql \li5630\sb0\sl-276\slmult0 \par\pard\ql\li5630\s
b228\sl-276\slmult0 \up0 \expndtw-5\charscalex100 Overview \par\pard\ql \li1801\
sb4\sl-276\slmult0 \up0 \expndtw-10\charscalex96 This report is arranged as foll
ows: \par\pard\qj \li2161\ri1559\sb5\sl-300\slmult0\tx2521 \up0 \expndtw-6\chars
calex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
Chap
ter 1 defines the e-Government with benefits, drivers and implementation \line\t
ab \up0 \expndtw-10\charscalex86 phases \par\pard\qj \li2161\ri1556\sb0\sl-300\s
lmult0\tx2521 \up0 \expndtw-9\charscalex98 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\
ul0\nosupersub\cf6\f7\fs24
Chapter 2 describes the current status of e-Govern
ment in Bangladesh with some \line\tab \up0 \expndtw-10\charscalex98 notable e-G
overnment initiatives. \par\pard\ql \li2161\sb1\sl-276\slmult0 \up0 \expndtw-10\
charscalex96 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
Chapter 3 describes the SICT. \par\pard\qj \li2161\ri1558\sb5\sl-300\slmult0\tx2
521 \up0 \expndtw-7\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosup

ersub\cf6\f7\fs24
Chapter 4 provides the short description of e-Government pr
ojects of SICT that \line\tab \up0 \expndtw-10\charscalex93 have already been co
mpleted. \par\pard\ql \li2161\ri1546\sb17\sl-280\slmult0\tx2521\tx2521 \up0 \exp
fs24
Chapter 5 provides the short description of ongoing e-Government project
s of \line\tab \up0 \expndtw-9\charscalex98 SICT: Introduction; Problems with th
e existing system; Scope of the project; Ben-\line \tab \up0 \expndtw-10\charsca
lex96 efits to citizens; Improved governance. \par\pard\ql \li2161\sb24\sl-276\s
lmult0 \up0 \expndtw-9\charscalex97 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nos
upersub\cf6\f7\fs24
Chapter 6 describes cost estimation/budgeting e-Governmen
t projects of SICT \par\pard\qj \li2161\ri1556\sb16\sl-310\slmult0 \up0 \expndtw
-9\charscalex96 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
Chapter 7 describes the five elements of successful e-Government transformati
on \line \up0 \expndtw-9\charscalex97 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\n
Chapter 8 gives the short description of the challenges
of e-Government projects \line \up0 \expndtw-9\charscalex97 \ul0\nosupersub\cf7
\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
Chapter 9 provides the recommen
dation to overcome from the challenges of \par\pard\ql \li2521\sb19\sl-276\slmul
t0 \up0 \expndtw-10\charscalex95 e-Government projects \par\pard\ql \li2161\ri15
57\sb0\sl-290\slmult0\tx2521\tx2521 \up0 \expndtw-9\charscalex97 \ul0\nosupersub
\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
Chapter 10 lays out the prop
osed strategy for e-Government in Bangladesh taking \line\tab \up0 \expndtw-9\ch
arscalex97 into consideration the current status and the Key Success Factors tha
t have been \line \tab \up0 \expndtw-10\charscalex97 identified. \par\pard\li180
1\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-2
76\slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb119\sl-276\slmul
t0\fi0\tx9496 \up0 \expndtw-10\charscalex93 BD ICT Research Desk Study Report
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\sl-280\slmult0 \par\pard\ql\li1801\ri3337\sb109\sl-280\slmult0 \up0 \expndtw-6\
charscalex100 \ul0\nosupersub\cf6\f7\fs24 Study / Research ID: ICT4D_SR_1.0 \lin
e \up0 \expndtw-9\charscalex100 Title: ICT4D Status Report 1.0 \line \up0 \expnd
tw-9\charscalex100 Month: October \par\pard\ql \li1801\sb4\sl-276\slmult0 \up0 \
expndtw-7\charscalex100 Year: 2006 \par\pard\ql \li1801\sb1\sl-256\slmult0 \up0
\expndtw-10\charscalex100 Sponsor: Not applicable \par\pard\ql \li1801\sb8\sl-27
6\slmult0 \up0 \expndtw-9\charscalex100 Reported by: Ananya Raihan & Suporna Roy
of D-net \par\pard\ql \li3242\sb4\sl-276\slmult0 \up0 \expndtw-10\charscalex96
Hakikur Rahman of SDNP Bangladesh \par\pard\qj \li3242\ri2761\sb1\sl-280\slmult0
\up0 \expndtw-10\charscalex100 Munir Hasan & Ragib Hasan of BDOSN & Bangla Wiki
Pedia \up0 \expndtw-10\charscalex100 AHM Bazlur Rahman & Golam Nabi Jewel of BNN
RC \par\pard\ql \li3242\sb1\sl-255\slmult0 \up0 \expndtw-9\charscalex100 K.A.M M
orshed of UNDP Bangladesh \par\pard\ql \li1801\sb8\sl-276\slmult0 \up0 \expndtw9\charscalex98 Sector/Focus: ICT Adoption. Localization/open content development
, telecentre \par\pard\qj \li1801\ri1607\sb1\sl-280\slmult0 \up0 \expndtw-9\char
scalex96 movement, access/infrastructure, community radio development and e-Gove
rnance in the \up0 \expndtw-10\charscalex96 context of Bangladesh. \par\pard\ql
\li5450\sb24\sl-276\slmult0 \up0 \expndtw-5\charscalex100 Methodology \par\pard\
ql \li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb8\sl-276\slmult0 \up0 \expnd
tw-9\charscalex98 The methodology of this report followed a series of communicat
ion and information \par\pard\qj \li1801\ri1569\sb18\sl-260\slmult0 \up0 \expndt
w-9\charscalex97 exchange with different organizations, desk research along with
interviews and field level \up0 \expndtw-10\charscalex97 data collection. \par\
pard\ql \li1801\sb0\sl-273\slmult0 \par\pard\ql\li1801\ri1816\sb17\sl-273\slmult
0 \up0 \expndtw-9\charscalex97 As this was a living document and different chapt
ers were contributed by different lead \up0 \expndtw-9\charscalex95 organization
s, the methodology has been to facilitate this process and to let these \line \u
p0 \expndtw-9\charscalex96 organizations prepare the basic draft, which then aga
in was reviewed by other \line \up0 \expndtw-10\charscalex96 individuals/organiz
ations. \par\pard\ql \li5630\sb0\sl-276\slmult0 \par\pard\ql\li5630\sb9\sl-276\s
lmult0 \up0 \expndtw-5\charscalex100 Overview \par\pard\ql \li1801\sb0\sl-276\sl
mult0 \par\pard\ql\li1801\sb8\sl-276\slmult0 \up0 \expndtw-10\charscalex94 The c

hapters included: \par\pard\ql \li2161\sb4\sl-276\slmult0 \up0 \expndtw-10\chars
Acces
s and infrastructure issues: context Bangladesh \par\pard\ql \li2161\ri3067\sb16
Community Access Points or Telecentre Movement
in Bangladesh \up0 \expndtw-10\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913
?\ul0\nosupersub\cf6\f7\fs24
Community Radio: Ready to Launch in Bangladesh \
line \up0 \expndtw-10\charscalex95 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosu
persub\cf6\f7\fs24
E-Governance: Bangladesh Perspective \par\pard\ql \li2161\
sb39\sl-276\slmult0 \up0 \expndtw-10\charscalex96 \ul0\nosupersub\cf7\f8\fs24 \u
Localization and Open Content Development i
n Bangladesh \par\pard\ql \li1801\sb0\sl-288\slmult0 \par\pard\ql\li1801\sb0\sl288\slmult0 \par\pard\ql\li1801\sb0\sl-288\slmult0 \par\pard\ql\li1801\sb0\sl-28
8\slmult0 \par\pard\ql\li1801\sb263\sl-288\slmult0 \up0 \expndtw-4\charscalex100
Study / Research ID: FR_L_IT \par\pard\qj \li1801\ri4553\sb0\sl-280\slmult0 \up
0 \expndtw-9\charscalex100 Title: Final Report on the Law of Information Technol
ogy \up0 \expndtw-10\charscalex95 Date: Jan, 2007 \par\pard\qj \li1801\ri2159\sb
16\sl-260\slmult0 \up0 \expndtw-8\charscalex100 Author: Justice A.T.M. Afzal, Ju
stice A.K.M. Sadeque, Justice Naimuddin Ahmed \up0 \expndtw-9\charscalex100 Spon
sor: BASIS \par\pard\ql \li1801\sb7\sl-276\slmult0 \up0 \expndtw-10\charscalex1
00 Reported by: Bangladesh Law Commission \par\pard\ql \li1801\sb4\sl-276\slmult
0 \up0 \expndtw-9\charscalex100 Sector/Focus: ICT Adoption. Legal Issues in ICT
\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\
li1801\sb0\sl-276\slmult0\par\pard\li1801\sb164\sl-276\slmult0\fi0\tx9496 \up0 \
expndtw-10\charscalex93 BD ICT Research Desk Study Report
Page 29 of 52\ta
b \up0 \expndtw-10\charscalex93 26.aug.07
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lex100 \ul0\nosupersub\cf6\f7\fs24 Methodology \par\pard\qj \li1801\ri1790\sb0\s
l-280\slmult0 \up0 \expndtw-9\charscalex98 Secondary Research Driven. References
used: UNCITRAL Model Law; (Indian) Infor\up0 \expndtw-9\charscalex98 mation Tec
hnology Act, 2000; (Singapore) Electronic Transactions Act, 1998. \par\pard\ql \
li5630\sb265\sl-276\slmult0 \up0 \expndtw-5\charscalex100 Overview \par\pard\qj
\li1801\ri1834\sb7\sl-273\slmult0 \up0 \expndtw-9\charscalex96 In order to facil
itate electronic commerce, there was a need for a legal framework and \up0 \expn
dtw-9\charscalex96 also for legal changes. In 1996, the United Nations Commissio
n on International Trade \up0 \expndtw-9\charscalex100 Law (UNCITRAL) adopted Mo
del Law on electronic commerce known as the UNCI\up0 \expndtw-10\charscalex100 T
RAL Model Law on Electronic Commerce. \par\pard\ql \li1801\sb0\sl-276\slmult0 \p
ar\pard\ql\li1801\sb9\sl-276\slmult0 \up0 \expndtw-10\charscalex96 This Law Comm
ission report tried to address the following issues: \par\pard\ql \li1801\sb4\sl
-276\slmult0 \up0 \expndtw-6\charscalex100 1) Applicability of the Act; \par\par
d\ql \li1801\sb1\sl-256\slmult0 \up0 \expndtw-10\charscalex100 2) The \u8220?Fun
ctional Equivalent\u8221? approach; \par\pard\ql \li1801\sb8\sl-276\slmult0 \up0
\expndtw-10\charscalex95 3) Electronic documents and electronic contracts; \par
\pard\ql \li1801\sb4\sl-276\slmult0 \up0 \expndtw-10\charscalex95 4) Electronic
governance; \par\pard\ql \li1801\sb4\sl-276\slmult0 \up0 \expndtw-10\charscalex9
5 5) Electronic signatures; \par\pard\ql \li1801\sb4\sl-276\slmult0 \up0 \expndt
w-10\charscalex96 6) The technology for electronic signatures; \par\pard\ql \li1
801\sb1\sl-256\slmult0 \up0 \expndtw-9\charscalex100 7) Liability and risk alloc
ation in a Public Key Infrastructure (PKI); \par\pard\ql \li1801\sb8\sl-276\slmu
lt0 \up0 \expndtw-10\charscalex95 8) Procedural aspects of PKI; \par\pard\ql \li
1801\sb4\sl-276\slmult0 \up0 \expndtw-10\charscalex96 9) Contraventions; \par\pa
rd\qj \li1801\ri5211\sb1\sl-280\slmult0 \up0 \expndtw-10\charscalex100 10) Cyber
Regulations Appellate Tribunal (CRAT); \up0 \expndtw-10\charscalex100 11) Infor
mation technology offences; \par\pard\ql \li1801\sb1\sl-255\slmult0 \up0 \expndt
w-10\charscalex94 12) Investigation, search and seizure; \par\pard\ql \li1801\ri
5165\sb5\sl-280\slmult0 \up0 \expndtw-9\charscalex100 13) Limited liability of N
etwork Services Providers; \line \up0 \expndtw-10\charscalex97 14) Cyber Regulat
ions Advisory Committee; \line \up0 \expndtw-10\charscalex94 15) Amendment/ repe
al, etc., of related enactments. \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\pa
rd\ql\li1801\sb268\sl-276\slmult0 \up0 \expndtw0\charscalex105 Category: Telecom
Infrastructure \par\pard\ql \li1801\sb0\sl-288\slmult0 \par\pard\ql\li1801\sb7\
sl-288\slmult0 \up0 \expndtw-5\charscalex100 Study / Research ID: BT_B \par\pard
\ql \li1801\ri3624\sb0\sl-280\slmult0 \up0 \expndtw-9\charscalex100 Title: Bangl
adesh Telecom Brief \line \up0 \expndtw-9\charscalex100 Month: April \par\pard\q
l \li1801\sb3\sl-276\slmult0 \up0 \expndtw-7\charscalex100 Year: 2004 \par\pard\
ql \li1801\sb1\sl-256\slmult0 \up0 \expndtw-5\charscalex100 Authors: Ken Zita \p
ar\pard\ql \li1801\sb8\sl-276\slmult0 \up0 \expndtw-10\charscalex100 Sponsor: N
etwork Dynamics Associates LLC \par\pard\qj \li1801\ri2051\sb1\sl-280\slmult0 \u
p0 \expndtw-9\charscalex100 Reported by: USTDA South Asia Communications Infrast
ructure Conference, New \up0 \expndtw-10\charscalex100 Delhi, India - April 21-2
3, 2004 \par\pard\qj \li1801\ri2171\sb34\sl-240\slmult0 \up0 \expndtw-3\charscal

ex100 Sector/Focus: \ul0\nosupersub\cf13\f14\fs20 Brief overview of the changes,
features, and the players in the Bangladesh \up0 \expndtw-4\charscalex100 telec
om sector. \par\pard\ql \li5450\sb0\sl-276\slmult0 \par\pard\ql\li5450\sb15\sl-2
76\slmult0 \up0 \expndtw-5\charscalex100 \ul0\nosupersub\cf6\f7\fs24 Methodology
\par\pard\ql \li1801\sb4\sl-276\slmult0 \up0 \expndtw-10\charscalex96 Desk stud
y based Article writing approach. \par\pard\ql \li5630\sb0\sl-276\slmult0 \par\p
ard\ql\li5630\sb8\sl-276\slmult0 \up0 \expndtw-5\charscalex100 Overview \par\par
d\ql \li1801\sb4\sl-276\slmult0 \up0 \expndtw-9\charscalex100 \ul0\nosupersub\cf
7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
A brief timeline of the changes
occurring in the telecom sector is provided. \par\pard\li1801\sb0\sl-276\slmult
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ndtw-9\charscalex98 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\f
s24
Several significant initiatives have been initiated by BTRC which are dis
cussed in \line\tab \up0 \expndtw-10\charscalex94 details. \par\pard\qj \li1801\
ri5511\sb4\sl-300\slmult0 \up0 \expndtw-10\charscalex95 \ul0\nosupersub\cf7\f8\f
Features of the Bangladesh telecom ma
rket. \line \up0 \expndtw-10\charscalex96 \ul0\nosupersub\cf14\f15\fs22 \u-3913?
\ul0\nosupersub\cf15\f16\fs22
An overview of the players in the telecom secto
r. \par\pard\ql \li1801\sb0\sl-288\slmult0 \par\pard\ql\li1801\sb22\sl-288\slmul
t0 \up0 \expndtw-4\charscalex100 \ul0\nosupersub\cf6\f7\fs24 Study / Research ID
: CAP_TM_BD \par\pard\qj \li1801\ri3260\sb0\sl-280\slmult0 \up0 \expndtw-10\char
scalex97 Title: Community Access Point or Telecentre Movement in Bangladesh \up0
\expndtw-10\charscalex98 Month: November \par\pard\ql \li1801\sb1\sl-254\slmult
0 \up0 \expndtw-7\charscalex100 Year: 2006 \par\pard\ql \li1801\sb8\sl-276\slmul
t0 \up0 \expndtw-10\charscalex100 Authors: Dr. Ananya Raihan, Suporna Roy \par\p
ard\ql \li1801\sb4\sl-276\slmult0 \up0 \expndtw-10\charscalex97 Sponsor: D.Net
(Development Research Network) \par\pard\ql \li1801\sb1\sl-256\slmult0 \up0 \exp
ndtw-10\charscalex100 Reported by: D.Net (Development Research Network) \par\par
d\ql \li1801\sb8\sl-276\slmult0 \up0 \expndtw-9\charscalex98 Sector/Focus: A bri
ef presentation of the current telecentre initiatives \par\pard\ql \li5450\sb24\
sl-276\slmult0 \up0 \expndtw-5\charscalex100 Methodology \par\pard\ql \li1801\sb
4\sl-276\slmult0 \up0 \expndtw-10\charscalex93 Status Reporting approach. \par\p
ard\ql \li5630\sb0\sl-276\slmult0 \par\pard\ql\li5630\sb8\sl-276\slmult0 \up0 \e
xpndtw-5\charscalex100 Overview \par\pard\qj \li1801\ri1932\sb18\sl-260\slmult0
\up0 \expndtw-9\charscalex96 The telecentre movement started in August 2006 and
it had the following programs or \up0 \expndtw-10\charscalex96 institutions work
ing for its success: \par\pard\ql \li1801\sb27\sl-276\slmult0 \up0 \expndtw-10\c
harscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
Gonokendra: Centre for Community Development \par\pard\qj \li1801\ri2050\sb25\sl
-300\slmult0 \up0 \expndtw-9\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\
ul0\nosupersub\cf6\f7\fs24
Amader Gram Learning Centre (AGLC): Community Data
base for Development \up0 \expndtw-10\charscalex96 \ul0\nosupersub\cf7\f8\fs24 \

Internet Learning Centre: School Based Tel
ecentre \par\pard\qj \li1801\ri5218\sb4\sl-320\slmult0 \up0 \expndtw-7\charscale
x100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
Youth Co
mmunity Multimedia Centre (YCMC) \up0 \expndtw-9\charscalex100 \ul0\nosupersub\c
f7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
RTC (Rural Technology Centre)
\par\pard\ql \li1801\sb17\sl-276\slmult0 \up0 \expndtw-6\charscalex100 \ul0\nosu
persub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
GHAT: Rural ICT centre
(RIC) \par\pard\ql \li1801\sb44\sl-276\slmult0 \up0 \expndtw-8\charscalex100 \u
Community Infor
mation Centre (CIC): A Profit-oriented Model \par\pard\ql \li1801\sb44\sl-276\sl
mult0\tx2161 \up0 \expndtw-3\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?
\tab \up0 \expndtw-8\charscalex100 \ul0\nosupersub\cf8\f9\fs24 \u8216?\ul0\nosup
ersub\cf6\f7\fs24 Pallitathya Kendra\ul0\nosupersub\cf8\f9\fs24 \u8217?\ul0\nosu
persub\cf6\f7\fs24 : Focusing Access to Information for Poverty Alleviation \par
\pard\ql \li2521\sb0\sl-368\slmult0 \par\pard\ql\li2521\sb0\sl-368\slmult0 \par\
pard\ql\li2521\sb0\sl-368\slmult0 \par\pard\ql\li2521\sb0\sl-368\slmult0 \par\pa
rd\ql\li2521\sb0\sl-368\slmult0 \par\pard\ql\li2521\sb0\sl-368\slmult0 \par\pard
\ql\li2521\sb260\sl-368\slmult0 \up0 \expndtw0\charscalex105 \ul0\nosupersub\cf5
\f6\fs32 Findings from the ICT studies \par\pard\ql \li1801\sb0\sl-276\slmult0 \
par\pard\ql\li1801\sb52\sl-276\slmult0 \up0 \expndtw0\charscalex104 \ul0\nosuper
sub\cf6\f7\fs24 Category: Overall ICT Industry \par\pard\ql \li1801\sb0\sl-276\s
lmult0 \par\pard\ql\li1801\sb8\sl-276\slmult0 \up0 \expndtw-8\charscalex100 Base
line Survey on IT Sector of Bangladesh (BCS, Nov 2000) \par\pard\ql \li1801\sb1\
sl-256\slmult0 \up0 \expndtw-9\charscalex95 This baseline survey collected data
on 4 types of ICT companies in Bangladesh. These \par\pard\qj \li1801\ri1617\sb5
\sl-280\slmult0 \up0 \expndtw-9\charscalex95 are: 1. Hardware companies, 2. Soft
ware companies, 3. ISP companies, 4. ICT Education \up0 \expndtw-9\charscalex95
& Training companies. It found some interesting trends of companies being setup
in \par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pa
rd\li1801\sb160\sl-276\slmult0\fi0\tx9496 \up0 \expndtw-10\charscalex93 BD ICT R
esearch Desk Study Report
Page 31 of 52\tab \up0 \expndtw-10\charscalex93
26.aug.07
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charscalex96 \ul0\nosupersub\cf6\f7\fs24 Bangladesh since 1984. A large concentr
ation of new ICT ventures appeared during 1997 \line \up0 \expndtw-9\charscalex9
8 - 2000 period in Bangladesh, linking to the ICT boom in the global market. The
market \line \up0 \expndtw-9\charscalex96 size, HR growth, annual turnovers are
also mentioned in this survey report. It is observed \line \up0 \expndtw-9\char
scalex96 that software development and IT training business were on the rise at
that time period. \par\pard\qj \li1801\sb0\sl-270\slmult0 \par\pard\qj\li1801\sb
0\sl-270\slmult0 \par\pard\qj\li1801\ri1655\sb30\sl-270\slmult0 \up0 \expndtw-4\
charscalex100 Bangladesh in the New Millennium \u8220?An IT Power House\u8221?:
Recommendation to the \up0 \expndtw-5\charscalex100 Government of Bangladesh (AA
BEA Silicon Valley Chapter, SBIT2000 Conference \up0 \expndtw-6\charscalex100 Fo
llow-up Committee, 2001) \par\pard\qj \li1801\sb0\sl-270\slmult0 \par\pard\qj\li
1801\ri1748\sb21\sl-270\slmult0 \up0 \expndtw-9\charscalex97 AABEA SV would like
to help in whatever way the esteemed Bangladesh government \line \up0 \expndtw9\charscalex94 deems appropriate in these targeted tasks. Here\ul0\nosupersub\cf
8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 s a summary of the recommendations
in \up0 \expndtw-10\charscalex94 five areas. \par\pard\ql \li1801\sb6\sl-276\slm

ult0 \up0 \expndtw-6\charscalex100 Resource Development & Planning: \par\pard\qj
\li2161\ri1960\sb5\sl-300\slmult0\tx2521 \up0 \expndtw-9\charscalex98 \ul0\nosu
Establish concrete res
ult-oriented guidelines governing current commercial IT \line\tab \up0 \expndtw10\charscalex90 courses \par\pard\qj \li2161\ri2033\sb0\sl-300\slmult0\tx2521 \u
p0 \expndtw-9\charscalex96 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\c
f6\f7\fs24
Develop educational programs focused towards market needs with upto-date \line\tab \up0 \expndtw-10\charscalex96 curriculum \par\pard\qj \li2161\
ri2240\sb0\sl-300\slmult0\tx2521 \up0 \expndtw-9\charscalex97 \ul0\nosupersub\cf
Set up resources for industry b
est practices such as quality certification and \line\tab \up0 \expndtw-10\chars
calex93 project management \par\pard\ql \li2161\ri1628\sb0\sl-320\slmult0 \up0 \
expndtw-9\charscalex97 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f
7\fs24
Commission government IT projects to give local developers valuable ex
perience \up0 \expndtw-9\charscalex97 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\n
Establish Industry partnerships for academic offerings
and co-op programs \line \up0 \expndtw-10\charscalex97 \ul0\nosupersub\cf7\f8\fs
Teacher training and utilizing NRBs fo
r technology training \par\pard\ql \li1801\sb223\sl-276\slmult0 \up0 \expndtw-9\
charscalex100 Focused Team: \par\pard\qj \li2161\ri2206\sb5\sl-300\slmult0\tx252
1 \up0 \expndtw-9\charscalex97 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupers
ub\cf6\f7\fs24
Set targets for exporting IT professionals and revenue goals f
or out-sourced \line\tab \up0 \expndtw-10\charscalex97 software development \par
\pard\qj \li2161\ri2080\sb0\sl-320\slmult0 \up0 \expndtw-9\charscalex97 \ul0\nos
Set up a dedicated te
am consisting of members from the Govt., RB and NRB \up0 \expndtw-10\charscalex9
7 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
Set up a de
dicated IT ministry \par\pard\ql \li1801\sb241\sl-276\slmult0 \up0 \expndtw0\cha
rscalex102 Infrastructure: \par\pard\qj \li2161\ri1954\sb5\sl-300\slmult0\tx2521
\up0 \expndtw-9\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupers
ub\cf6\f7\fs24
Partner with industry giants such as CISCO, AT&T to build infr
astructure and \line\tab \up0 \expndtw-10\charscalex95 software technology parks
attractive to customers \par\pard\qj \li2161\ri2006\sb17\sl-280\slmult0\tx2521
\up0 \expndtw-9\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersu
b\cf6\f7\fs24
Extend the opportunities of IT to the masses by building public
ly available IT \line\tab \up0 \expndtw-10\charscalex91 resource centers \par\pa
rd\ql \li2161\sb24\sl-276\slmult0 \up0 \expndtw-9\charscalex100 \ul0\nosupersub\
cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
Improve communication infrast
ructure directly connecting to the Internet \par\pard\qj \li2161\ri1920\sb41\sl280\slmult0\tx2521 \up0 \expndtw-9\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u3913?\ul0\nosupersub\cf6\f7\fs24
Strive for over-all socio-political and bure
aucratic improvements to attract and \line\tab \up0 \expndtw-10\charscalex94 ret
ain overseas high-tech investment \par\pard\ql \li2161\sb24\sl-276\slmult0 \up0
\expndtw-10\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf
6\f7\fs24
Deregulate Telecommunications \par\pard\ql \li1801\sb0\sl-276\slmul
t0 \par\pard\ql\li1801\sb28\sl-276\slmult0 \up0 \expndtw-4\charscalex100 Busines
s Promotion & Marketing: \par\pard\qj \li2161\ri1794\sb0\sl-300\slmult0\tx2521 \
up0 \expndtw-9\charscalex97 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\
cf6\f7\fs24
Establish Silicon Valley and overseas presence to lobby multinati
onals to invest \line\tab \up0 \expndtw-10\charscalex94 in Bangladesh \par\pard\
li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0
\sl-276\slmult0\par\pard\li1801\sb145\sl-276\slmult0\fi0\tx9496 \up0 \expndtw-10
\charscalex93 BD ICT Research Desk Study Report
Page 32 of 52\tab \up0 \ex
pndtw-10\charscalex93 26.aug.07
pbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz52\shplid0{\sp{\sn shapeType}{\
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ndtw-9\charscalex97 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\f
s24
Promote our capabilities by creating appropriate marketing materials and
a strong \line\tab \up0 \expndtw-10\charscalex91 web presence \par\pard\qj \li21
61\ri1674\sb4\sl-300\slmult0\tx2521 \up0 \expndtw-9\charscalex95 \ul0\nosupersub
Guide Bangladeshi companies
to pool their resources in expensive overseas sales \line\tab \up0 \expndtw-10\c
harscalex95 and marketing efforts \par\pard\qj \li2161\ri2041\sb17\sl-280\slmult
0\tx2521 \up0 \expndtw-9\charscalex96 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\n
Conduct Business conferences, seminars and industry sum
mits in appropriate \line\tab \up0 \expndtw-10\charscalex86 areas \par\pard\ql \
li2161\sb24\sl-276\slmult0 \up0 \expndtw-9\charscalex100 \ul0\nosupersub\cf7\f8\
Partner with globally renowned consu
lting houses to build reputation \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\pa
rd\ql\li1801\sb28\sl-276\slmult0 \up0 \expndtw-2\charscalex100 Funding: \par\par
d\qj \li2161\ri1679\sb0\sl-300\slmult0\tx2521 \up0 \expndtw-9\charscalex98 \ul0\
nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
Fund education ini
tiatives by hiring teachers from overseas, education funding & \line\tab \up0 \e
xpndtw-10\charscalex92 student loans \par\pard\qj \li2161\ri1760\sb2\sl-280\slmu
lt0\tx2521 \up0 \expndtw-9\charscalex98 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0
Provide rewards and recognition for NRBs who bring th
eir company business to \line\tab \up0 \expndtw-10\charscalex92 Bangladesh \par\
pard\ql \li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb0\sl-276\slmult0 \par\p
ard\ql\li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb16\sl-276\slmult0 \up0 \e
xpndtw-3\charscalex100 Policy Brief on "Information and Communication Technology
" \par\pard\qj \li1801\ri2818\sb265\sl-300\slmult0\tx2161 \up0 \expndtw-9\charsc
The re
gional forum has provided substantial number of suggestions to be \line\tab \up0
\expndtw-10\charscalex97 incorporated in the policy brief. \par\pard\ql \li1801
\ri1559\sb0\sl-320\slmult0\tx2161\tx2161 \up0 \expndtw-8\charscalex100 \ul0\nosu
As a whole the reg
ional consultation was very successful and majority of the \line\tab \up
0 \expndtw-9\charscalex96 suggestions were very much thoughtful and reflect the
peoples\ul0\nosupersub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 perspecti
ve. \line \up0 \expndtw-9\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0
Along with the system component wise discussion the r
egional consultation revealed \line\tab \up0 \expndtw-10\charscalex93 several ot
her issues, which also deserve attention. \par\pard\ql \li1801\ri1557\sb0\sl-320
\slmult0\tx2161 \up0 \expndtw-9\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-391
The regional consultation revealed concern abou
t the political commitment and steps \line\tab \up0 \expndtw-9\charscalex97 to m
ake the parliament center of all political and economic activities. \line \up0 \
expndtw-10\charscalex97 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\
f7\fs24
In certain issues detailed policy agenda have been formulated. \par\p
ard\ql \li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb0\sl-276\slmult0 \par\pa
rd\ql\li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb53\sl-276\slmult0 \up0 \ex
pndtw-6\charscalex100 BD ICT Policy Review Report 2003 \par\pard\ql \li3770\sb0\
sl-276\slmult0 \par\pard\ql\li3770\sb8\sl-276\slmult0 \up0 \expndtw-10\charscale
x93 Recommendations addressed by the Government \par\pard\li1801\sb24\sl-276\slm

ult0\fi0\tx5937\tx8322 \up0 \expndtw-8\charscalex100 Policy Area\tab \up0 \expnd
tw-8\charscalex100 No. of\tab \up0 \expndtw-8\charscalex100 No. of\par\pard\li59
37\sb1\sl-274\slmult0\fi0\tx8322 \up0 \expndtw-10\charscalex93 Recommendations\t
ab \up0 \expndtw-10\charscalex93 Recommendations\par\pard\li1801\sb1\sl-276\slmu
lt0\fi6520 \up0 \expndtw-10\charscalex96 Addressed\par\pard\li1801\sb11\sl-276\s
lmult0\fi0\tx6902\tx9322 \up0 \expndtw-10\charscalex96 Information Infrastructur
e\tab \up0 \expndtw-10\charscalex96 81\tab \up0 \expndtw-10\charscalex96 9\par\p
ard\li1801\sb0\sl-276\slmult0\fi0\tx6902\tx9322 \up0 \expndtw-10\charscalex96 Hu
man Resource Development\tab \up0 \expndtw-10\charscalex96 43\tab \up0 \expndtw10\charscalex96 2\par\pard\li1801\sb0\sl-276\slmult0\fi0\tx6902\tx9322 \up0 \exp
ndtw-10\charscalex96 ICT Economy\tab \up0 \expndtw-10\charscalex96 46\tab \up0 \
expndtw-10\charscalex96 7\par\pard\li1801\sb0\sl-275\slmult0\fi0\tx6902\tx9322 \
up0 \expndtw-10\charscalex96 Acceleration of Poverty Alleviation\tab \up0 \expnd
tw-10\charscalex96 11\tab \up0 \expndtw-10\charscalex96 0\par\pard\li1801\sb1\sl
-276\slmult0\fi0 \up0 \expndtw-10\charscalex96 through ICT\par\pard\li1801\sb1\s
l-276\slmult0\fi0\tx6902\tx9322 \up0 \expndtw-10\charscalex96 ICT and Government
\tab \up0 \expndtw-10\charscalex96 21\tab \up0 \expndtw-10\charscalex96 3\par\pa
rd\li1801\sb0\sl-276\slmult0\fi0\tx6902\tx9322 \up0 \expndtw-10\charscalex96 Oth
ers\tab \up0 \expndtw-10\charscalex96 10\tab \up0 \expndtw-10\charscalex96 0\par
\pard\li1801\sb10\sl-276\slmult0\fi0\tx6842\tx9262 \up0 \expndtw-10\charscalex96
Total\tab \up0 \expndtw-10\charscalex96 210\tab \up0 \expndtw-10\charscalex96 2
2\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard
\li1801\sb40\sl-276\slmult0\fi0\tx9496 \up0 \expndtw-10\charscalex93 BD ICT Rese
arch Desk Study Report
Page 33 of 52\tab \up0 \expndtw-10\charscalex93 26.
aug.07
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g34}{\bkmkend Pg34}\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-27
6\slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\slmult0\
par\pard\li1801\sb121\sl-276\slmult0\fi0\tx6842\tx9112 \up0 \expndtw-10\charscal
ex93 \ul0\nosupersub\cf6\f7\fs24 Share (Per cent)\tab \up0 \expndtw-10\charscale
x93 100\tab \up0 \expndtw-10\charscalex93 10.48\par\pard\ql \li1801\sb0\sl-276\s
ult0 \par\pard\ql\li1801\sb3\sl-276\slmult0 \up0 \expndtw-7\charscalex100 ICT Su
b Sector Study in Bangladesh (JOBS IRIS, 2005) \par\pard\ql \li1801\sb0\sl-280\s
lmult0 \par\pard\ql\li1801\ri1762\sb21\sl-280\slmult0\tx2161\tx2161\tx2161 \up0
\expndtw-9\charscalex97 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\
f7\fs24
Despite the constraints Bangladesh faces in adopting ICT, many partne
rs including \line\tab \up0 \expndtw-9\charscalex96 USAID, under the JOBS Projec
t, have been able to provide state-of-the-art practical \line \tab \up0 \expndtw
-9\charscalex96 support in the areas of policy (e-policy), governance (e-governa
nce), trade \line \tab \up0 \expndtw-10\charscalex96 (e-commerce) and human reso
urce development (e-HRD). \par\pard\ql \li1801\sb24\sl-276\slmult0 \up0 \expndtw
The introduction of a comprehensive, ICT-focused, educational campaign would
\par\pard\ql \li2161\sb24\sl-276\slmult0 \up0 \expndtw-9\charscalex97 make it po
ssible for the country to become a source of high value, skilled ICT \par\pard\q
j \li2161\ri1632\sb18\sl-260\slmult0 \up0 \expndtw-9\charscalex97 workers, boost
ing the remittance levels, and offering opportunities to untold numbers \up0 \ex
pndtw-10\charscalex97 of Bangladeshi citizens. \par\pard\qj \li1801\ri2632\sb7\s
l-300\slmult0\tx2161 \up0 \expndtw-8\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \
According to the \u8220?The Global Informa
tion Technology Report 2004-2005\u8221? \line\tab \up0 \expndtw-10\charscalex94
Bangladesh is ranked 100 out of 104 countries on network readiness. \par\pard\ql
\li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb0\sl-276\slmult0 \par\pard\ql\
li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb0\sl-276\slmult0 \par\pard\ql\li
1801\sb276\sl-276\slmult0 \up0 \expndtw0\charscalex105 Category: Software Indust
ry \par\pard\qj \li1801\sb0\sl-280\slmult0 \par\pard\qj\li1801\ri2093\sb261\sl-2
80\slmult0 \up0 \expndtw-5\charscalex100 Export of Computer Software from Bangla
desh: Problems and Prospects (JRC \up0 \expndtw-9\charscalex100 Study, September
1997) \par\pard\ql \li1801\sb264\sl-276\slmult0 \up0 \expndtw-9\charscalex93 So
me of the advantages that Bangladesh possesses as a potential offshore client ar
e: \par\pard\qj \li2161\ri1727\sb5\sl-300\slmult0\tx2521 \up0 \expndtw-9\charsca
A subst
antial size of educated and easily trainable unemployed youth force, with \line\
tab \up0 \expndtw-10\charscalex97 ability to read and write English. \par\pard\q
j \li2161\ri2447\sb17\sl-280\slmult0\tx2521 \up0 \expndtw-9\charscalex97 \ul0\no
supersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
The skilled NRBs can
be encouraged to return back to the country and/or \line\tab \up0 \expndtw-10\c
harscalex94 collaborate with Bangladeshi entrepreneurs. \par\pard\ql \li2161\sb2
4\sl-276\slmult0 \up0 \expndtw-10\charscalex95 \ul0\nosupersub\cf7\f8\fs24 \u-39
Increasing number of graduates in Computer rel
ated subjects. \par\pard\qj \li2161\ri1861\sb41\sl-280\slmult0\tx2521 \up0 \expn
dtw-9\charscalex96 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs
24
A large number of overseas Bangladeshi students studying in Computer relat
ed \line\tab \up0 \expndtw-10\charscalex92 subjects. \par\pard\ql \li2161\sb24\s
l-276\slmult0 \up0 \expndtw-8\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?
\ul0\nosupersub\cf6\f7\fs24
Availability of a wide range of Hardware platform
s. \par\pard\qj \li2161\ri1860\sb25\sl-300\slmult0\tx2521 \up0 \expndtw-9\charsc
Reason
able skills exist in different operating systems, programming languages, \line\t
ab \up0 \expndtw-10\charscalex97 and RDBMS. \par\pard\ql \li2161\sb0\sl-276\slmu
lt0 \up0 \expndtw-10\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosu
persub\cf6\f7\fs24
Bangladesh offers a very attractive low wage level. \par\p
ard\ql \li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb0\sl-276\slmult0 \par\pa
rd\ql\li1801\sb32\sl-276\slmult0 \up0 \expndtw-6\charscalex100 Bangladesh Softwa
re Industry Survey Report- 2004 (JETRO) \par\pard\ql \li1801\sb264\sl-276\slmult
0 \up0 \expndtw-4\charscalex100 SWOT Analysis Software Industry: \par\pard\ql \l

i2161\sb4\sl-276\slmult0 \up0 \expndtw-5\charscalex100 Strength \par\pard\li1801
\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb40\sl-2
76\slmult0\fi0\tx9496 \up0 \expndtw-10\charscalex93 BD ICT Research Desk Study R
eport
{\sp{\sn pVerticies}{\sv 8;7;(4136,10);(4136,23);(0,23);(0,10);(0,0);(4136,0);(4
136,10)}}
{\sp{\sn pSegmentInfo}{\sv 2;16;16384;45824;1;45824;1;45824;1;45824;1;45824;1;45
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384,10)}}
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336,10)}}
824;1;45824;24577;32768}}
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\sl-300\slmult0 \par\pard\ql\li2521\ri3250\sb13\sl-300\slmult0 \up0 \expndtw-9\c
Presence of skilled workforce \line \up0 \expndtw-9\charscalex100 \ul0\nosupersu
b\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
Cost value proposition \par
\pard\ql \li2521\sb40\sl-276\slmult0 \up0 \expndtw-10\charscalex95 \ul0\nosupers
Convenient time gap betwee
n Japan and ours \par\pard\qj \li2161\ri3567\sb41\sl-280\slmult0\fi360 \up0 \exp
fs24
Government incentives in terms of Tax and other benefits \up0 \expndtw-1
0\charscalex98 Weakness \par\pard\ql \li2521\sb24\sl-276\slmult0 \up0 \expndtw-1
0\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
Inappropriate governing laws and legislations \par\pard\ql \li2521\sb44\sl-27
6\slmult0 \up0 \expndtw-10\charscalex97 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0
Lack of proper exposure to international markets \par
\pard\qj \li2161\ri3514\sb5\sl-300\slmult0\fi360 \up0 \expndtw-10\charscalex100
Infrastructur
e issues (Electricity, Telecommunication etc.) \up0 \expndtw-10\charscalex100 Op
portunity \par\pard\ql \li2521\ri1555\sb1\sl-300\slmult0\tx2882 \up0 \expndtw-9\
charscalex98 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
More and more firms are outsourcing their ICT related functions to companies \li
ne\tab \up0 \expndtw-10\charscalex95 in South East Asia \par\pard\ql \li2521\ri1
553\sb0\sl-300\slmult0\tx2882 \up0 \expndtw-5\charscalex100 \ul0\nosupersub\cf7\
f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
With the ever increasing developm
ent of the global ICT sector demand for \line\tab \up0 \expndtw-10\charscalex94
ICT services is always present \par\pard\ql \li2521\sb1\sl-276\slmult0 \up0 \exp
fs24
Untapped market in terms of supply perspective \par\pard\ql \li2521\sb24
?\ul0\nosupersub\cf6\f7\fs24
People are more willing to learn English / Japan
ese / French Languages \par\pard\ql \li2521\ri1559\sb25\sl-300\slmult0\tx2882 \u
f6\f7\fs24
Enthusiastic, young and energetic university graduates are willing
to learn and \line\tab \up0 \expndtw-10\charscalex97 they work hard for better
future. \par\pard\qj \li2161\ri3787\sb17\sl-280\slmult0\fi360 \up0 \expndtw-10\c
Collaboration of NRBs with Bangladeshi entrepreneurs \up0 \expndtw-10\charscalex
100 Threat \par\pard\ql \li2521\ri1558\sb4\sl-300\slmult0\tx2882 \up0 \expndtw-5
Neighbor nations are capturing our share of the international market of the \l
ine\tab \up0 \expndtw-10\charscalex92 outsourced services. \par\pard\ql \li2521\
ri1554\sb0\sl-300\slmult0\tx2882 \up0 \expndtw-9\charscalex98 \ul0\nosupersub\cf
Competition is no longer restri
cted to any particular zone, but taking place at a \line\tab \up0 \expndtw-10\ch
arscalex94 global scale. \par\pard\ql \li2521\ri1556\sb0\sl-300\slmult0\tx2882 \
up0 \expndtw-7\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub
\cf6\f7\fs24
Our skill personnel base face redundancy in the face of the ever
developing \line\tab \up0 \expndtw-10\charscalex96 ICT services. \par\pard\ql \
li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb0\sl-276\slmult0 \par\pard\ql\li
1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb254\sl-276\slmult0 \up0 \expndtw-6
\charscalex100 Bangladesh Software Industry & its Dynamics (BASIS, 2005) \par\pa
rd\ql \li1801\ri1768\sb264\sl-277\slmult0 \up0 \expndtw-9\charscalex96 Though in
terms of market size, the software sector does not feature along with the top \
up0 \expndtw-9\charscalex96 few sectors of our economy, but because of the strat
egic importance of this sector in \up0 \expndtw-9\charscalex96 national developm
ent, this industry has always been regarded as one of the priority \line \up0 \e
xpndtw-9\charscalex97 sectors of the economy. However, till now the sector\ul0\n
osupersub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 s potential has not bee
n utilized to \up0 \expndtw-9\charscalex97 its fullest capacity. The country\ul0
\nosupersub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 s software industry h
as conceivably reached a level \line \up0 \expndtw-9\charscalex96 where it is pr
epared to provide important value to other sectors by making them more \up0 \exp
ndtw-9\charscalex96 efficient and more productive. It is now up to those sectors
to bank on the value \line \up0 \expndtw-9\charscalex96 enhancing opportunities
created and offered by the software industry. Only then this \up0 \expndtw-10\c
harscalex96 industry can redeem itself for the development of the nation. \par\p
ard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801
\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-27
6\slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb116\sl-276\slmult
0\fi0\tx9496 \up0 \expndtw-10\charscalex93 BD ICT Research Desk Study Report
\sl-276\slmult0 \par\pard\ql\li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb112
\sl-276\slmult0 \up0 \expndtw0\charscalex104 \ul0\nosupersub\cf6\f7\fs24 Categor
y: ITES Industry \par\pard\qj \li1801\ri2034\sb261\sl-280\slmult0 \up0 \expndtw5\charscalex100 Elements of a National Strategy for Development of an Informatio
n Technology \up0 \expndtw-6\charscalex100 Enabled Services Sector in Bangladesh
(CARANA Corporation, Apr 2002) \par\pard\qj \li1801\ri2789\sb284\sl-300\slmult0
\tx2161\tx2161 \up0 \expndtw-3\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913
? \tab \up0 \expndtw-5\charscalex100 \ul0\nosupersub\cf6\f7\fs24 The factors lim
iting the growth of Bangladesh in this market include: \line\tab \up0 \expndtw-1
0\charscalex96 \u-3880? The high costs of telecommunications \par\pard\ql \li21
61\sb20\sl-276\slmult0 \up0 \expndtw-9\charscalex97 \u-3880? The small domestic
market for IT related services also limits training and \par\pard\qj \li2161\ri
1573\sb0\sl-300\slmult0\fi360 \up0 \expndtw-9\charscalex97 experience of local w
orkers in order to gain expertise in higher value-added ITES. \line \up0 \expndt
w-9\charscalex95 \u-3880? The need to build overseas awareness of Bangladesh as
a potential ITES provider \line \up0 \expndtw-9\charscalex95 \u-3880? Lack of
confidence among potential buyers about the ability of Bangladesh firms \par\par
d\ql \li2521\sb1\sl-257\slmult0 \up0 \expndtw-10\charscalex100 to deliver a high
quality product \par\pard\li1801\sb28\sl-276\slmult0\fi0\tx2161 \up0 \expndtw-2
\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\tab \up0 \expndtw-1\charscal
ex100 \ul0\nosupersub\cf6\f7\fs24 A reasonable strategy for Bangladesh entry int
o the ITES market includes a\par\pard\li1801\sb17\sl-276\slmult0\fi360 \up0 \exp
ndtw-2\charscalex100 number of components:\par\pard\qj \li2161\ri1556\sb8\sl-280
\slmult0\tx2521 \up0 \expndtw-9\charscalex96 \u-3880? Target segments of the in
dustry where Bangladesh has a comparative advantage, \line\tab \up0 \expndtw-10\
charscalex96 but remain flexible in the search for growth prospects. \par\pard\q
j \li2161\ri1559\sb21\sl-280\slmult0\tx2521 \up0 \expndtw-6\charscalex100 \u-388
0? Improve the deficiencies of the Bangladesh IT industry to make it
more \line\tab \up0 \expndtw-10\charscalex100 competitive. \par\pard\qj \li2161
\ri1553\sb21\sl-280\slmult0\tx2521 \up0 \expndtw-5\charscalex100 \u-3880? Marke
t the sector well to overcome the unfamiliarity of the market with \l
ine\tab \up0 \expndtw-10\charscalex93 Bangladesh products. \par\pard\ql \li1801\
sb4\sl-276\slmult0\tx2161 \up0 \expndtw-3\charscalex100 \ul0\nosupersub\cf7\f8\f

s24 \u-3913? \tab \up0 \expndtw-7\charscalex100 \ul0\nosupersub\cf6\f7\fs24 Reco
mmendations for the sector involve \par\pard\qj \li2161\ri4039\sb25\sl-300\slmul
t0 \up0 \expndtw-10\charscalex100 \u-3880? building the productive capacity of
the local IT industry, \up0 \expndtw-10\charscalex100 \u-3880? reducing costs a
nd improving efficiency, \par\pard\ql \li2161\sb20\sl-276\slmult0 \up0 \expndtw10\charscalex95 \u-3880? creating an environment favorable to entering this sec
tor, and \par\pard\ql \li2161\sb24\sl-276\slmult0 \up0 \expndtw-10\charscalex100
\u-3880? marketing the potential contributions of Bangladesh IT firms. \par\pa
rd\qj \li2161\ri1687\sb1\sl-280\slmult0 \up0 \expndtw-9\charscalex95 The report
also specifies the people and the institutions who/which can enforce these \up0
\expndtw-10\charscalex95 recommendations and the results that we can expect from
doing so. \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb268\sl276\slmult0 \up0 \expndtw-3\charscalex100 External Market Analysis (CARANA Corpo
ration, 2002) \par\pard\qj \li1801\sb0\sl-280\slmult0 \par\pard\qj\li1801\ri2256
\sb21\sl-280\slmult0\tx2161 \up0 \expndtw-9\charscalex96 \ul0\nosupersub\cf7\f8\
Bangladesh meets just the Basic Requ
irements in terms of telecommunications \line\tab \up0 \expndtw-10\charscalex96
infrastructure, labor costs, and government policies. \par\pard\qj \li1801\ri200
5\sb4\sl-300\slmult0\tx2161 \up0 \expndtw-9\charscalex98 \ul0\nosupersub\cf7\f8\
Low labor costs and the supply of se
mi-skilled, production-oriented labor are key \line\tab \up0 \expndtw-10\charsca
lex93 advantages for Bangladesh. \par\pard\ql \li1801\sb0\sl-276\slmult0 \up0 \e
xpndtw-9\charscalex96 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7
\fs24
Opportunities also exist in niche geographic areas such as the European
market. \par\pard\ql \li1801\sb44\sl-276\slmult0 \up0 \expndtw-10\charscalex97
Constraints f
acing the Bangladeshi firms include the high costs of \par\pard\ql \li2161\sb24\
sl-276\slmult0 \up0 \expndtw-9\charscalex97 telecommunications, the small domest
ic market for IT related services also limits \par\pard\ql \li2161\sb4\sl-276\sl
mult0 \up0 \expndtw-9\charscalex97 training and experience of local workers in o
rder to gain expertise in higher \par\pard\qj \li2161\ri1614\sb0\sl-280\slmult0
\up0 \expndtw-9\charscalex94 value-added ITES, and the lack of awareness and/or
negative image of Bangladesh as \up0 \expndtw-10\charscalex94 a country. \par\pa
rd\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\
76\slmult0\fi0\tx9496 \up0 \expndtw-10\charscalex93 BD ICT Research Desk Study R
eport
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Width}{\sv 11224}}
}}
idth}{\sv 11224}}
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lex100 \ul0\nosupersub\cf6\f7\fs24 Study of e-Commerce in Bangladesh (BEI, May\u
l0\nosupersub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 05) \par\pard\ql \l
i1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb8\sl-276\slmult0 \up0 \expndtw-10
Vast scope for development in the B2B sector. \par\pard\ql \li1801\ri1747\sb41\
sl-280\slmult0\tx2161\tx2161 \up0 \expndtw-9\charscalex97 \ul0\nosupersub\cf7\f8
\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
E-mail has become prevalent among m
any export-oriented companies, while quite a \line\tab \up0 \expndtw-9\charscale
x95 few have also implemented customized software for internal business process
\line \tab \up0 \expndtw-10\charscalex95 automation to facilitate trade. \par\pa
rd\qj \li1801\ri1694\sb4\sl-300\slmult0\tx2161 \up0 \expndtw-9\charscalex96 \ul0
Over the last 5 y
ears, several B2C portals have been launched in Bangladesh, mostly \line\tab \up
0 \expndtw-10\charscalex96 targeting expatriate Bangladeshis. \par\pard\ql \li18
\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\s
\sl-276\slmult0 \up0 \expndtw0\charscalex101 Category: HCD/HRD for ICT \par\pard
\ql \li1801\sb264\sl-276\slmult0 \up0 \expndtw-4\charscalex100 Human Capacity De
velopment (HCD) (CARANA Corporation, 2002) \par\pard\li1801\sb0\sl-276\slmult0\p
ar\pard\li1801\sb30\sl-276\slmult0\fi0\tx2161 \up0 \expndtw-8\charscalex100 \ul0
\nosupersub\cf7\f8\fs24 \u-3913?\tab \up0 \expndtw-8\charscalex100 \ul0\nosupers
ub\cf6\f7\fs24 Positive developments:\par\pard\qj \li2161\ri2128\sb56\sl-260\slm
ult0\tx2521 \up0 \expndtw-9\charscalex100 \u-3880? ICT task force in conjunctio
n with private sector defining skill sets required, \line\tab \up0 \expndtw-10\c
harscalex95 enrolment numbers and projected demand in conjunction \par\pard\ql \
li2161\sb27\sl-276\slmult0 \up0 \expndtw-10\charscalex96 \u-3880? Private secto
r making recommendations on required curriculum \par\pard\qj \li2161\ri1938\sb21
\sl-280\slmult0\tx2521 \up0 \expndtw-9\charscalex97 \u-3880? Some minimal inter
nships / co-operative education opportunities supported by \line\tab \up0 \expnd
tw-10\charscalex94 private sector \par\pard\ql \li2161\sb24\sl-276\slmult0 \up0
\expndtw-9\charscalex100 \u-3880? Training institutions offering international
vendor certification courses \par\pard\ql \li2161\sb24\sl-276\slmult0 \up0 \expn
dtw-9\charscalex98 \u-3880? Some franchise training institutes providing intern
ationally recognized \par\pard\ql \li2161\ri1988\sb0\sl-300\slmult0\fi360 \up0 \
expndtw-9\charscalex98 curriculum, some ISO9000 certified (caveat concerning qua
lity of instructors) \up0 \expndtw-9\charscalex100 \u-3880? Private sector prov
iding on the job training (OJT) in line with their needs \up0 \expndtw-10\charsc
alex100 \u-3880? TechBangla facilitating NRB train the trainer sessions \par\pa
rd\li1801\sb276\sl-276\slmult0\fi0\tx2161 \up0 \expndtw-9\charscalex100 \ul0\nos
upersub\cf7\f8\fs24 \u-3913?\tab \up0 \expndtw-8\charscalex100 \ul0\nosupersub\c
f6\f7\fs24 The major constraints to HCD growth in the targeted areas (lower and
mid range\par\pard\li1801\sb18\sl-276\slmult0\fi360 \up0 \expndtw-9\charscalex10
0 skill level) are:\par\pard\ql \li2161\sb19\sl-276\slmult0 \up0 \expndtw-9\char
scalex100 \u-3880? Lack of qualified instructors \par\pard\qj \li2161\ri1869\sb
13\sl-290\slmult0\tx2521 \up0 \expndtw-9\charscalex97 \u-3880? Inadequate telec
ommunications infrastructure for high teledensity and internet \line\tab \up0 \e
xpndtw-9\charscalex97 accessibility to build basic computer literacy and distanc
e learning applications \line \up0 \expndtw-9\charscalex97 \u-3880? Need for im
provement in computer labs and other educational infrastructure \par\pard\ql \li
2521\sb1\sl-253\slmult0 \up0 \expndtw-10\charscalex95 (broadband internet applic
ations etc.) \par\pard\ql \li2161\sb28\sl-276\slmult0 \up0 \expndtw-10\charscale
x95 \u-3880? Primary/secondary education programs for future generations. \par\
pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb33\sl-276\slmult0\fi0\tx2161 \u
p0 \expndtw-10\charscalex95 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\tab \up0 \expnd
tw-9\charscalex96 \ul0\nosupersub\cf6\f7\fs24 Recommendations were proposed that
can be implemented in the short term and the\par\pard\li1801\sb19\sl-276\slmult
0\fi360 \up0 \expndtw-9\charscalex96 long term. It was also mentioned that who w
ill be participating in the implementation\par\pard\li1801\sb0\sl-275\slmult0\fi
360 \up0 \expndtw-10\charscalex95 process and what the probable consequences are
.\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard
\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb
234\sl-276\slmult0\fi0\tx9496 \up0 \expndtw-10\charscalex93 BD ICT Research Desk
Study Report
idth}{\sv 11224}}
}}
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lex100 \ul0\nosupersub\cf6\f7\fs24 ICT Skills Gap Assessment - Public Sector Ass
essment (JOBS IRIS, 2006) \par\pard\ql \li1801\ri2268\sb273\sl-290\slmult0\tx223
4\tx2234 \up0 \expndtw-9\charscalex98 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\n
There is a gap between the skills of graduates in the
ICT field and the skills in \line\tab \up0 \expndtw-9\charscalex96 demand in the
private sector. The government of Bangladesh is not currently \line \tab \up0 \
expndtw-10\charscalex96 employing significant numbers of ICT professionals. \par
\pard\ql \li1801\sb22\sl-276\slmult0 \up0 \expndtw-9\charscalex98 \ul0\nosupersu
b\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
The government lacks an IC
T career track within its ranks, and ICT professionals \par\pard\ql \li1801\ri16
81\sb0\sl-285\slmult0\fi432\tx2234\tx2234\tx2234 \up0 \expndtw-9\charscalex97 wi
thin the government have little capacity for upward mobility, salary increases a
nd \line\tab \up0 \expndtw-9\charscalex95 other advancement opportunities compar
able to those within other career tracks. \line \up0 \expndtw-9\charscalex97 \u
e-government s
ervices that are being developed at the divisional, district or upazila \line\ta
b \up0 \expndtw-9\charscalex95 level are stand-alone projects which are not inte
grated into a cohesive national \line \tab \up0 \expndtw-10\charscalex92 system.
\par\pard\ql \li1801\sb20\sl-276\slmult0 \up0 \expndtw-9\charscalex100 \ul0\nos
Virtually all the eGovernment projects suffer from inadequate advisory, \par\pard\ql \li2234\ri1714
\sb27\sl-273\slmult0 \up0 \expndtw-9\charscalex96 management and maintenance sup
port. In view of this, the Government should give \up0 \expndtw-9\charscalex100
high priority to establishing a unit within or outside government that will prov
ide \line \up0 \expndtw-9\charscalex95 these services and they will have to be p
aid salaries higher than the typical \line \up0 \expndtw-10\charscalex95 governm
ent rate. \par\pard\ql \li1801\ri1722\sb22\sl-280\slmult0\tx2234\tx2234 \up0 \ex
pndtw-9\charscalex96 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\
fs24
Based on the case study of Pakistan and on its analysis of the current
state of affairs \line\tab \up0 \expndtw-9\charscalex97 in Bangladesh\ul0\nosupe
rsub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 s ICT development, JOBS-IRIS
Bangladesh made the following \line \tab \up0 \expndtw-10\charscalex94 recommen
dations: \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb8\sl-276\
slmult0 \up0 \expndtw-10\charscalex95 Recommendations pertaining to Bangladesh\u
l0\nosupersub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 s government HR: \p
ar\pard\qj \li1801\ri2731\sb1\sl-280\slmult0 \up0 \expndtw-9\charscalex96 1. Exe
cute an intensive study to determine the status of ICT in all branches of \up0 \
expndtw-10\charscalex96 government \par\pard\qj \li1801\ri1827\sb0\sl-280\slmult

0 \up0 \expndtw-9\charscalex97 2. Develop a centralized platform to coordinate I
CT-related activities, and introduce an \up0 \expndtw-10\charscalex97 attractive
ICT career track \par\pard\qj \li1801\ri2711\sb0\sl-280\slmult0 \up0 \expndtw-9
\charscalex97 3. Create an autonomous decision-making body within the Support to
the ICT \up0 \expndtw-10\charscalex97 Task Force Program Project (SICT). \par\p
ard\ql \li1861\sb246\sl-276\slmult0 \up0 \expndtw-10\charscalex94 Recommendation
s Pertaining to the Government \par\pard\ql \li1801\sb4\sl-276\slmult0 \up0 \exp
ndtw-10\charscalex94 1. Establish a comprehensive e-government strategy \par\par
d\ql \li1801\sb4\sl-276\slmult0 \up0 \expndtw-10\charscalex96 2. Promote top-lev
el championship \par\pard\ql \li1801\sb4\sl-276\slmult0 \up0 \expndtw-10\charsca
lex95 3. Place more priority on training needs and content \par\pard\ql \li2521\
sb4\sl-276\slmult0 \up0 \expndtw-9\charscalex96 a. Review and update basic IT tr
aining courses for new entry civil servants \par\pard\qj \li1801\ri1727\sb0\sl-2
80\slmult0\fi720 \up0 \expndtw-9\charscalex96 b. Build up capacity at the Bangla
desh Computer Council (BCC) to ensure it has \up0 \expndtw-10\charscalex96 the c
apability to offer more advanced, customized training. \par\pard\ql \li1801\sb0\
sl-276\slmult0 \par\pard\ql\li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb0\sl
-276\slmult0 \par\pard\ql\li1801\sb257\sl-276\slmult0 \up0 \expndtw-6\charscalex
100 ICT Skills Gap Assessment - Private Sector and Academia (JOBS IRIS, 2006) \p
ar\pard\ql \li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb28\sl-276\slmult0 \u
f6\f7\fs24
There is the continued necessity of a highly skilled human resourc
e pool in \par\pard\ql \li2161\ri1740\sb1\sl-280\slmult0 \up0 \expndtw-9\charsca
lex96 Bangladesh\ul0\nosupersub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 s
ICT sector. Skilled human resources are currently in high demand and \up0 \expn
dtw-9\charscalex96 short supply. ICT graduates are not gaining the skills requir
ed by the private sector, \up0 \expndtw-9\charscalex97 and due to the rapid grow
th and changing nature of the sector, this disparity will \up0 \expndtw-10\chars
calex97 increase further in the future. \par\pard\li1801\sb0\sl-276\slmult0\par\
pard\li1801\sb216\sl-276\slmult0\fi0\tx9496 \up0 \expndtw-10\charscalex93 BD ICT
Research Desk Study Report
3 26.aug.07
idth}{\sv 11224}}
}}
Width}{\sv 11224}}
}}
Width}{\sv 11224}}
}}
\sl-286\slmult0 \par\pard\ql\li1801\sb0\sl-286\slmult0 \par\pard\ql\li1801\ri186
1\sb54\sl-286\slmult0\tx2161\tx2161\tx2161 \up0 \expndtw-9\charscalex97 \ul0\nos
If academia and the p
rivate sector synchronize their efforts and each play a role in \line\tab \up0 \
expndtw-9\charscalex95 minimizing the gap between them, leveraging their core co
mpetencies as partners, \line \tab \up0 \expndtw-9\charscalex97 they can produce

the necessary skilled, internationally-competitive ICT workforce, \line \tab \u
p0 \expndtw-10\charscalex97 which can in turn sustain and expedite economic grow
th. \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\ri1641\sb267\sl276\slmult0 \up0 \expndtw-6\charscalex100 Strategic Plan for Higher Education in
Bangladesh: 2006--2026 (UGC, Nov 2006) \line \up0 \expndtw-9\charscalex97 A cou
ntry-wide survey was conducted in July-August, 2005 to assess the ICT Higher \li
ne \up0 \expndtw-9\charscalex97 Education among Private Universities, Public Uni
versities, Private Colleges operating \line \up0 \expndtw-9\charscalex100 under
National University, Public Colleges operating under National University. Out of
\line \up0 \expndtw-9\charscalex97 53 Universities, 39 were offering ICT degree
s. Among private colleges, 20 colleges have \line \up0 \expndtw-9\charscalex96 p
ermissions for offering ICT degrees, but they can not offer the courses due lack
of \line \up0 \expndtw-9\charscalex96 students. 4 Public universities only offe
r Ph.D. degrees, but 92% colleges offer \line \up0 \expndtw-9\charscalex98 Bache
lor\ul0\nosupersub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 s degree under
the National University. 38 Private universities offering ICT \line \up0 \expnd
tw-9\charscalex95 degrees have Internet out of the 39. The university websites a
re not regularly updated. \line \up0 \expndtw-9\charscalex97 Major lacking in pr
oject works before getting a degree among most of the Private \line \up0 \expndt
w-10\charscalex97 Universities. \par\pard\qj \li1801\sb0\sl-280\slmult0 \par\par
d\qj\li1801\ri1823\sb1\sl-280\slmult0 \up0 \expndtw-1\charscalex100 Bridging Dig
ital Divide for Rural Youth: An Experience from Computer Literacy \up0 \expndtw8\charscalex100 Programme in Bangladesh (D-Net, 2006) \par\pard\qj \li1801\ri202
4 The findings and the conclusions based on the survey were listed under the 4 c
lasses: \up0 \expndtw-10\charscalex91 students, teachers, head teachers, and gua
rdians. \par\pard\ql \li1801\sb0\sl-270\slmult0 \par\pard\ql\li1801\ri2168\sb19\
sl-270\slmult0 \up0 \expndtw-9\charscalex94 \ul0\nosupersub\cf6\f7\fs24 Based on
the findings of this assessment, suggestions made by various stakeholders \line
\up0 \expndtw-9\charscalex97 involved in various facets of planning, managing a
nd running the CLP, and the \line \up0 \expndtw-9\charscalex97 implications of t
he findings themselves, various recommendations were made. \par\pard\ql \li1801\
sb0\sl-273\slmult0 \par\pard\ql\li1801\ri1680\sb15\sl-273\slmult0 \up0 \expndtw9\charscalex96 This study provided us some basic understandings, and is more of
a baseline from which \up0 \expndtw-9\charscalex95 we can go further to ask more
relevant and penetrating questions to gauge the \line \up0 \expndtw-9\charscale
x96 performance of the CLP. The 14 recommendations and 10 future work suggestion
s may \up0 \expndtw-10\charscalex96 contribute positively to the further develop
ment of the program. \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801
\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb273\sl-276\slmult0 \up0 \expndtw0\char
scalex104 Category: ICT Adoption \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\pa
rd\ql\li1801\sb8\sl-276\slmult0 \up0 \expndtw-6\charscalex100 Study of e-Governm
ent in Bangladesh, (BEI, April 2004) \par\pard\qj \li1801\ri1970\sb21\sl-280\slm
ult0\tx2161 \up0 \expndtw-8\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\u
l0\nosupersub\cf6\f7\fs24
Top-level political will and bureaucratic commitmen
t is the single most important \line\tab \up0 \expndtw-10\charscalex94 factor th
at has tipped the balance toward success or failure. \par\pard\qj \li1801\ri2308
\sb4\sl-300\slmult0\tx2161 \up0 \expndtw-9\charscalex95 \ul0\nosupersub\cf7\f8\f
Resources should not be wasted on pro
jects that lack necessary ownership and \line\tab \up0 \expndtw-10\charscalex95
commitment among relevant senior-level officials. \par\pard\ql \li1801\sb20\sl-2
76\slmult0 \up0 \expndtw-9\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul
0\nosupersub\cf6\f7\fs24
Future initiatives should focus on identifying and s
upporting self-selecting \par\pard\qj \li2161\ri1614\sb1\sl-280\slmult0 \up0 \ex
pndtw-9\charscalex97 e-Government champions, rather than imposing or artificiall
y injecting projects at the \up0 \expndtw-10\charscalex97 instance of external i
nstitutions, including donor agencies. \par\pard\li1801\sb0\sl-276\slmult0\par\p
ard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb20\sl-276\slmult0\fi0\tx9496 \up
0 \expndtw-10\charscalex93 BD ICT Research Desk Study Report
Page 39 of 52
\tab \up0 \expndtw-10\charscalex93 26.aug.07

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\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}{\sp{\sn lin
eWidth}{\sv 11224}}
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The mos
t successful projects are those that have emphasized the development of \par\par
d\qj \li2161\ri1654\sb1\sl-280\slmult0 \up0 \expndtw-9\charscalex95 usable and p
ractical software applications to automate internal government processes \up0 \e
xpndtw-10\charscalex95 and to provide services more effectively using ICT system
s. \par\pard\ql \li1801\ri1653\sb19\sl-282\slmult0\tx2161\tx2161\tx2161\tx2161\t
x2161\tx2161\tx2161 \up0 \expndtw-9\charscalex96 \ul0\nosupersub\cf7\f8\fs24 \u3913?\ul0\nosupersub\cf6\f7\fs24
The Government of Bangladesh should take ste
ps to ensure that ICT is purchased in \line\tab \up0 \expndtw-10\charscalex95 "p
ackages" that include application/software development, hardware, \line \tab \up
0 \expndtw-9\charscalex96 networking/connectivity, capacity building, change man
agement for users, and the \line \tab \up0 \expndtw-10\charscalex92 process and
procedural changes that must accompany a new system. \line \up0 \expndtw-9\char
The
Government of Bangladesh does not have the necessary support structure to \line\
tab \up0 \expndtw-9\charscalex96 manage and maintain ICT systems in government.
As an interim solution, the \line \tab \up0 \expndtw-9\charscalex100 Government
should give high priority to establishing a unit within or outside \line \tab \u
p0 \expndtw-9\charscalex95 government to provide advisory, management, and maint
enance support services and \line \tab \up0 \expndtw-10\charscalex95 allocate su
fficient funds for them to carry out these functions. \par\pard\ql \li1801\ri182
8\sb9\sl-293\slmult0\tx2161\tx2161 \up0 \expndtw-8\charscalex100 \ul0\nosupersub
Another significant limitati
on to the current system of making ICT-related policies, \line\tab \up0 \expndtw
-9\charscalex96 priorities, and strategies is that these functions are relativel
y centralized. \line \up0 \expndtw-9\charscalex98 \ul0\nosupersub\cf7\f8\fs24 \u
For sustainability and strategic planning o
f e-Government, it is essential for the \line\tab \up0 \expndtw-10\charscalex95
Government to establish partnerships with the private sector. \par\pard\ql \li18
\sb270\sl-276\slmult0 \up0 \expndtw-8\charscalex100 Peoples\ul0\nosupersub\cf8\f
9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 Report on MDG: Bangladesh (D.Net, Jun

e 2005) \par\pard\qj \li1801\ri1656\sb4\sl-276\slmult0 \up0 \expndtw-9\charscale
x94 For developing a set of policy agenda a system approach has been applied and
a frame\up0 \expndtw-9\charscalex96 work has been proposed for elaboration of i
ndividual components to address thereby. In \up0 \expndtw-9\charscalex98 the pro
posed framework, national information infrastructure [NII] should be considered
\up0 \expndtw-9\charscalex96 as basic infrastructure to bring dynamism and compe
titive advantage in all sectors of the \up0 \expndtw-9\charscalex96 economy as w
ell as to harvest long run benefit through quality education and healthy na\up0
\expndtw-9\charscalex96 tion building process. The components of the ICT based e
conomic development frame\up0 \expndtw-10\charscalex96 work which are stemmed fr
om the development of the NII are: \par\pard\qj \li2161\ri1630\sb265\sl-300\slmu
lt0\tx2521 \up0 \expndtw-9\charscalex97 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0
Human Resource Development: ICT education, ICT traini
ng, and ICT based edu-\line\tab \up0 \expndtw-10\charscalex97 cation; \par\pard\
ql \li2161\ri1890\sb17\sl-280\slmult0\tx2521\tx2521 \up0 \expndtw-9\charscalex97
ICT based ec
onomy: ICT industry with its export potential, business process \line\tab \up0 \
expndtw-9\charscalex95 reengineering through ICT, human resource development for
business automa-\line \tab \up0 \expndtw-10\charscalex95 tion, and ecommerce; \
par\pard\ql \li2161\sb24\sl-276\slmult0 \up0 \expndtw-8\charscalex100 \ul0\nosup
ersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
Acceleration of poverty
alleviation through ICT; \par\pard\ql \li2161\sb44\sl-276\slmult0 \up0 \expndtw
4
Universalization of quality health care services through ICT; \par\pard\qj
\li2161\ri1906\sb5\sl-300\slmult0\tx2521 \up0 \expndtw-9\charscalex100 \ul0\nosu
Financial and Payment
Infrastructure: automation of financial institutions, ICT \line\tab \up0 \expndt
w-10\charscalex96 based financial products, and financing ICT industry; \par\par
d\ql \li2161\sb20\sl-276\slmult0 \up0 \expndtw-7\charscalex100 \ul0\nosupersub\c
f7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
Legal infrastructure of the NI
I; \par\pard\ql \li2161\ri1873\sb13\sl-290\slmult0\tx2521\tx2521 \up0 \expndtw-9
Efficiency of the Government: access to government information, efficiency of
\line\tab \up0 \expndtw-9\charscalex96 government agencies, improvement of trans
parency of the government, online \line \tab \up0 \expndtw-10\charscalex96 gover
nment services; \par\pard\ql \li2161\sb22\sl-276\slmult0 \up0 \expndtw-8\charsca
Digita
l empowerment of women; \par\pard\ql \li2161\sb24\sl-276\slmult0 \up0 \expndtw-1
0\charscalex95 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
Resource allocation and fiscal measures; and \par\pard\ql \li2161\sb44\sl-276\
slmult0 \up0 \expndtw-8\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\n
Intuitional framework for coordination of development o
f the NII. \par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\slmult
0\par\pard\li1801\sb180\sl-276\slmult0\fi0\tx9496 \up0 \expndtw-10\charscalex93
BD ICT Research Desk Study Report
Page 40 of 52\tab \up0 \expndtw-10\chars
calex93 26.aug.07
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l-276\slmult0 \par\pard\ql\li1801\sb96\sl-276\slmult0 \up0 \expndtw-9\charscalex
100 \ul0\nosupersub\cf6\f7\fs24 ICT / ITeS Need Assessment Study (AC Nielsen, N
ov 2005) \par\pard\ql \li1801\sb0\sl-280\slmult0 \par\pard\ql\li1801\ri1930\sb21
\sl-280\slmult0\tx2161\tx2161\tx2161 \up0 \expndtw-3\charscalex100 \ul0\nosupers
ub\cf7\f8\fs24 \u-3913? \tab \up0 \expndtw-9\charscalex100 \ul0\nosupersub\cf6\f
7\fs24 Strengths among suppliers of ICT include: strong sales and service, compe
titive \line\tab \up0 \expndtw-9\charscalex97 pricing and providing training / m
aintenance / upgradation services free of cost, \line \tab \up0 \expndtw-10\char
scalex94 customer relation, domain expertise and project management. \par\pard\q
l \li1801\ri1658\sb12\sl-290\slmult0\tx2161\tx2161\tx2161 \up0 \expndtw-3\charsc
alex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913? \tab \up0 \expndtw-9\charscalex100
\ul0\nosupersub\cf6\f7\fs24 The weaknesses faced by the suppliers include: lack
of marketing efforts or quality \line\tab \up0 \expndtw-8\charscalex100 of marke
ting efforts with available marketing team, difficulty in getting financial \lin
e \tab \up0 \expndtw-10\charscalex96 support, and lack of negotiation skills. \p
ar\pard\ql \li1801\ri3327\sb0\sl-320\slmult0\tx2161\tx2161 \up0 \expndtw-3\chars
calex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913? \tab \up0 \expndtw-6\charscalex100
\ul0\nosupersub\cf6\f7\fs24 Key problems faced by suppliers: \line\tab \up0 \ex
pndtw-10\charscalex96 \u-3880? Receipt of payment \par\pard\ql \li2161\sb1\sl-2
54\slmult0 \up0 \expndtw-10\charscalex97 \u-3880? Financial support from invest
ors \par\pard\ql \li2161\sb28\sl-276\slmult0 \up0 \expndtw-10\charscalex100 \u-3
880? Getting skilled manpower for marketing \par\pard\ql \li2161\sb24\sl-276\sl
mult0 \up0 \expndtw-8\charscalex100 \u-3880? Competition from individual ICT pr
oviders \par\pard\ql \li2161\sb24\sl-276\slmult0 \up0 \expndtw-10\charscalex96 \
u-3880? Scattered market, so don\ul0\nosupersub\cf8\f9\fs24 \u8217?\ul0\nosuper
sub\cf6\f7\fs24 t know whom to contact \par\pard\ql \li2161\sb24\sl-276\slmult0
\up0 \expndtw-10\charscalex94 \u-3880? Changing scope due to customers not bein
g clear about their needs \par\pard\ql \li2161\sb24\sl-276\slmult0 \up0 \expndtw
-10\charscalex96 \u-3880? Unfair needs by the customers (like customized s/w at
Tk.10,000) \par\pard\ql \li2161\sb24\sl-276\slmult0 \up0 \expndtw-9\charscalex9
7 \u-3880? Customers cannot compare product and pricing due to limited or low k
nowledge \par\pard\li1801\sb26\sl-276\slmult0\fi0\tx2161 \up0 \expndtw-7\charsca
lex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\tab \up0 \expndtw-7\charscalex100 \u
l0\nosupersub\cf6\f7\fs24 Recommendations:\par\pard\qj \li2161\ri1753\sb56\sl-26
0\slmult0\tx2521 \up0 \expndtw-9\charscalex94 \u-3880? Awareness needs to be cr
eated among customers about ICT and the benefits one \line\tab \up0 \expndtw-10\
charscalex94 can achieve from investment in ICT. \par\pard\ql \li2161\ri2013\sb1
3\sl-293\slmult0\tx2521 \up0 \expndtw-9\charscalex97 \u-3880? Improved payment
mechanism which requires financial support for suppliers. \up0 \expndtw-9\charsc
alex98 \u-3880? HR support is required to suppliers for getting right kind of s
ales staff. \line \up0 \expndtw-9\charscalex97 \u-3880? Suppliers should offer
complete software solution to the SMEs rather than \line\tab \up0 \expndtw-10\ch
arscalex97 providing individual software. \par\pard\qj \li2161\ri2045\sb18\sl-28
0\slmult0\tx2521 \up0 \expndtw-9\charscalex97 \u-3880? Curb on practices of ind
ividual suppliers or rather form a consortium by such \line\tab \up0 \expndtw-10
\charscalex94 suppliers. \par\pard\qj \li1801\ri3040\sb261\sl-280\slmult0 \up0 \
expndtw-6\charscalex100 SICT\ul0\nosupersub\cf8\f9\fs24 \u8217?\ul0\nosupersub\c
f6\f7\fs24 S Steps towards Good Governance through ICTs: Bangladesh\ul0\nosupers
ub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 s \up0 \expndtw-6\charscalex10
0 E-Governance Strategy (SICT, 15 May 2006)\par\pard\sect\sectd\sbknone\cols3\co
lno1\colw4273\colsr160\colno2\colw3831\colsr160\colno3\colw3686\colsr160\ql \li1
798\sb159\sl-276\slmult0 \up0 \expndtw-8\charscalex100 Goals/Objectives\par\pard
\qj \li1798\ri0\sb150\sl-275\slmult0 \up0 \expndtw0\charscalex101 National
Po
licy
for \up0 \expndtw-10\charscalex93 e-Governance\par\pard\ql \li1798\sb0\s
l-276\slmult0 \par\pard\ql \li1798\sb0\sl-276\slmult0 \par\pard\ql \li1798\sb12\
sl-276\slmult0 \up0 \expndtw-10\charscalex97 Legal Framework\par\pard\qj \li1798
\ri214\sb1\sl-275\slmult0 \up0 \expndtw-9\charscalex100 - Copyright/ IPR laws \
up0 \expndtw-4\charscalex100 - ICT Act\par\pard\ql \li1798\sb0\sl-276\slmult0 \p
ar\pard\ql \li1798\sb0\sl-276\slmult0 \par\pard\ql \li1798\sb0\sl-276\slmult0 \p
ar\pard\ql \li1798\sb12\sl-276\slmult0\tx3162 \up0 \expndtw-8\charscalex100 Trai
ning/\tab \up0 \expndtw-10\charscalex93 Awareness\par\pard\ql \li1798\sb0\sl-275
\slmult0 \up0 \expndtw-7\charscalex100 Creation/ Motivation of\par\pard\column
\ql \li21\sb159\sl-276\slmult0 \up0 \expndtw-4\charscalex100 Action Taken\par\p
ard\qj \li21\ri0\sb150\sl-275\slmult0 \up0 \expndtw-7\charscalex100 - SICT h
as been formed under \up0 \expndtw-9\charscalex100 Planning Division\par\p
ard\qj \li21\ri0\sb1\sl-276\slmult0 \up0 \expndtw-10\charscalex100 - MoSICT has

included e-Governance \up0 \expndtw-8\charscalex100 in National ICT Policy\par\p
ard\qj \li21\ri0\sb11\sl-275\slmult0 \up0 \expndtw0\charscalex107 - ICT Act i
n process of being \up0 \expndtw-10\charscalex93 approved\par\pard\qj \li4433
\sb0\sl-275\slmult0 \par\pard\qj \li4433\sb0\sl-275\slmult0 \par\pard\qj \li4433
\sb0\sl-275\slmult0 \par\pard\qj \li4433\sb0\sl-275\slmult0 \par\pard\qj \li21\r
i0\sb16\sl-275\slmult0 \up0 \expndtw-6\charscalex100 - BCC provides advisory ser
vices for \up0 \expndtw-10\charscalex100 computerization in govt. offices\par\pa
rd\column \ql \li20\sb22\sl-276\slmult0 \up0 \expndtw-5\charscalex100 Organizati
ons\par\pard\ql \li20\sb1\sl-275\slmult0 \up0 \expndtw-10\charscalex100 Responsi
ble\par\pard\qj \li20\ri1809\sb12\sl-275\slmult0 \up0 \expndtw-10\charscalex96 1
) ICT Task Force \up0 \expndtw-7\charscalex100 2) MoSICT\par\pard\ql \li20\sb2\
sl-275\slmult0 \up0 \expndtw-9\charscalex100 3) BCC\par\pard\qj \li20\ri1589\sb0
\sl-285\slmult0 \up0 \expndtw-9\charscalex100 4) Planning Division \up0 \expndtw
-6\charscalex100 1) MoLaw\par\pard\ql \li20\sb1\sl-266\slmult0 \up0 \expndtw-7\c
harscalex100 2) MoSICT\par\pard\ql \li20\sb2\sl-275\slmult0 \up0 \expndtw-9\char
scalex100 3) BCC\par\pard\ql \li8414\sb0\sl-276\slmult0 \par\pard\ql \li8414\sb0
\sl-276\slmult0 \par\pard\ql \li8414\sb0\sl-276\slmult0 \par\pard\ql \li20\sb12\
sl-276\slmult0 \up0 \expndtw-9\charscalex100 1) PACC\par\pard\ql \li20\sb0\sl-27
5\slmult0 \up0 \expndtw-8\charscalex100 2) PATC \par\pard\sect\sectd\sbknone \li
1801\sb0\sl-276\slmult0\par\pard\li1801\sb222\sl-276\slmult0\fi0\tx9496 \up0 \ex
pndtw-10\charscalex93 BD ICT Research Desk Study Report
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g42}{\bkmkend Pg42}\par\pard\sect\sectd\sbknone\cols3\colno1\colw4273\colsr160\c
olno2\colw3831\colsr160\colno3\colw3686\colsr160\ql \li1798\sb0\sl-276\slmult0 \
par\pard\ql \li1798\sb0\sl-276\slmult0 \par\pard\ql \li1798\sb0\sl-276\slmult0 \
par\pard\ql \li1798\sb0\sl-276\slmult0 \par\pard\ql \li1798\sb231\sl-276\slmult0
\up0 \expndtw-8\charscalex100 \ul0\nosupersub\cf6\f7\fs24 Goals/Objectives\par\
pard\ql \li1798\sb148\sl-276\slmult0 \up0 \expndtw-9\charscalex100 Government Of
ficials\par\pard\ql \li1798\sb0\sl-276\slmult0 \par\pard\ql \li1798\sb0\sl-276\s
lmult0 \par\pard\ql \li1798\sb0\sl-276\slmult0 \par\pard\ql \li1798\sb0\sl-276\s
lmult0 \par\pard\ql \li1798\sb11\sl-276\slmult0\tx4027 \up0 \expndtw-5\charscale
x100 ICT Infrastructure\tab \up0 \expndtw-3\charscalex100 in\par\pard\ql \li17
98\sb0\sl-275\slmult0 \up0 \expndtw-10\charscalex95 Government\par\pard\ql \li17
98\sb0\sl-276\slmult0 \par\pard\ql \li1798\sb0\sl-276\slmult0 \par\pard\ql \li17
98\sb11\sl-276\slmult0\tx3215\tx4027 \up0 \expndtw0\charscalex101 Use
of\tab
\up0 \expndtw-3\charscalex100 ICT\tab \up0 \expndtw-3\charscalex100 in\par\pard
\ql \li1798\sb1\sl-276\slmult0 \up0 \expndtw-10\charscalex95 Government\par\pard
\ql \li1798\sb0\sl-276\slmult0 \par\pard\ql \li1798\sb0\sl-276\slmult0 \par\pard
\ql \li1798\sb9\sl-276\slmult0\tx3410\tx3988 \up0 \expndtw-10\charscalex94 Maint
enance\tab \up0 \expndtw-3\charscalex100 of\tab \up0 \expndtw0\charscalex103 IT\
par\pard\ql \li1798\sb1\sl-275\slmult0 \up0 \expndtw-10\charscalex94 Systems in
Government\par\pard\column \ql \li4433\sb0\sl-276\slmult0 \par\pard\ql \li4433\s
b0\sl-276\slmult0 \par\pard\ql \li4433\sb0\sl-276\slmult0 \par\pard\ql \li4433\s
b0\sl-276\slmult0 \par\pard\ql \li21\sb231\sl-276\slmult0 \up0 \expndtw-4\charsc
alex100 Action Taken\par\pard\ql \li21\sb148\sl-276\slmult0\tx465 \up0 \expndtw3\charscalex100 -\tab \up0 \expndtw0\charscalex101 BCC
provides
training
to\par\pard\qj \li21\ri0\sb1\sl-275\slmult0 \up0 \expndtw-8\charscalex100 gove
rnment officials, citizens at six \up0 \expndtw-10\charscalex95 divisional H
eadquarters\par\pard\ql \li21\sb1\sl-276\slmult0\tx577\tx1570\tx2962 \up0 \expnd
tw-3\charscalex100 -\tab \up0 \expndtw-8\charscalex100 SICT\tab \up0 \expndtw-10
\charscalex92 organizes\tab \up0 \expndtw-6\charscalex100 informal\par\pard\ql \
li21\ri0\sb2\sl-275\slmult0 \up0 \expndtw-10\charscalex91 e-Government awareness
sessions \line \up0 \expndtw-10\charscalex100 - BCC is the process of set
ting up \up0 \expndtw0\charscalex100 BKIICT\par\pard\qj \li21\ri0\sb1\sl-276\sl
mult0 \up0 \expndtw0\charscalex100 - BCC is undertaking ranking of \up0 \ex
pndtw-10\charscalex100 private training institutes\par\pard\qj \li21\ri0\sb1\sl276\slmult0 \up0 \expndtw-6\charscalex100 - Planning Commission has seven \u
p0 \expndtw-10\charscalex97 training labs\par\pard\qj \li21\ri0\sb11\sl-275\slmu
lt0 \up0 \expndtw-4\charscalex100 - MoSICT has proposed a project to \up0 \expnd
tw-10\charscalex96 provide computers, IT human resource \up0 \expndtw-10\charsca
lex94 and broadband to 38 ministries\par\pard\qj \li21\ri0\sb3\sl-275\slmult0 \u
p0 \expndtw-10\charscalex100 - SICT has taken up e-Governance \up0 \expndtw
-10\charscalex97 projects in 10 ministries\par\pard\qj \li21\ri0\sb3\sl-275\slmu
lt0 \up0 \expndtw-7\charscalex100 - PMO has established its own VSAT \up0 \expnd
tw-8\charscalex100 communication facility\par\pard\qj \li21\ri0\sb1\sl-276\slmul
t0 \up0 \expndtw-6\charscalex100 - BCC has established its own VSAT \line \up0 \
expndtw-8\charscalex100 and has provided broadband Internet \line \up0 \expndtw9\charscalex100 to government, private and incubation \line \up0 \expndtw-10\cha
rscalex92 center\par\pard\qj \li21\ri0\sb0\sl-276\slmult0 \up0 \expndtw-4\charsc
alex100 - Planning Division has linked PMO, \up0 \expndtw-5\charscalex100 Financ
e
Division
and
Planning \up0 \expndtw-10\charscalex96 Commission and 6
other ministries\par\pard\qj \li21\ri0\sb0\sl-276\slmult0 \up0 \expndtw-2\charsc

alex100 - Many ministries have individual \up0 \expndtw-10\charscalex94 proj
ects\par\pard\ql \li21\ri0\sb7\sl-276\slmult0\tx1108\tx1626 \up0 \expndtw-6\char
scalex100 - Some government institutions have \up0 \expndtw-7\charscalex100 take
n e-Government initiatives to \up0 \expndtw-10\charscalex94 automate proce
sses and work flows \line \up0 \expndtw0\charscalex103 - SICT is in the
process of \up0 \expndtw-4\charscalex100 implementing pilot e-Government
\line \up0 \expndtw-10\charscalex94 projects \tab \up0 \expndtw-3\charscalex100
in \tab \up0 \expndtw-10\charscalex100 several
government\par\pard\ql \li21\
sb1\sl-275\slmult0 \up0 \expndtw-9\charscalex100 institutions\par\pard\qj \li443
3\sb0\sl-275\slmult0 \par\pard\qj \li21\ri0\sb12\sl-275\slmult0 \up0 \expndtw-9\
charscalex100 - Some government agencies have \up0 \expndtw-10\charscalex96
permanent IT HR\par\pard\qj \li21\ri0\sb3\sl-275\slmult0 \up0 \expndtw-6\charsca
lex100 - MoSICT has proposed a project for \up0 \expndtw-6\charscalex100 creatio
n of a central pool
of ICT \up0 \expndtw-10\charscalex94 professionals\p
ar\pard\ql \li21\ri0\sb0\sl-276\slmult0 \up0 \expndtw-8\charscalex100 - SICT is
in the process of creating of \up0 \expndtw-10\charscalex95 CeGI - a central mai
ntenance unit \up0 \expndtw-10\charscalex95 - BCC has taken an internship progra
m \up0 \expndtw-10\charscalex93 for computer science graduates\par\pard\column \
ql \li8414\sb0\sl-276\slmult0 \par\pard\ql \li8414\sb0\sl-276\slmult0 \par\pard\
ql \li20\sb93\sl-276\slmult0 \up0 \expndtw-5\charscalex100 Organizations\par\par
d\ql \li20\sb1\sl-275\slmult0 \up0 \expndtw-10\charscalex100 Responsible\par\par
d\ql \li20\sb11\sl-276\slmult0 \up0 \expndtw-7\charscalex100 3) MoSICT\par\pard\
qj \li20\ri1556\sb1\sl-275\slmult0\tx733\tx1556 \up0 \expndtw-9\charscalex100 4)
Planning Division \line \up0 \expndtw-9\charscalex100 5) \tab \up0 \expndtw0\ch
arscalex112 All \tab \up0 \expndtw-10\charscalex94 other\par\pard\ql \li20\sb1\s
l-276\slmult0 \up0 \expndtw-10\charscalex100 ministries\par\pard\ql \li8414\sb0\
sl-276\slmult0 \par\pard\ql \li8414\sb0\sl-276\slmult0 \par\pard\ql \li8414\sb0\
sl-276\slmult0 \par\pard\ql \li20\sb11\sl-276\slmult0 \up0 \expndtw-7\charscalex
100 1) MoSICT\par\pard\ql \li20\sb0\sl-275\slmult0 \up0 \expndtw-8\charscalex100
2) MoPT\par\pard\ql \li20\sb2\sl-275\slmult0 \up0 \expndtw-9\charscalex100 3) P
lanning Division\par\pard\ql \li8414\sb0\sl-276\slmult0 \par\pard\ql \li8414\sb0
\sl-276\slmult0 \par\pard\ql \li8414\sb0\sl-276\slmult0 \par\pard\ql \li8414\sb0
\sl-276\slmult0 \par\pard\ql \li8414\sb0\sl-276\slmult0 \par\pard\ql \li20\sb11\
sl-276\slmult0 \up0 \expndtw-7\charscalex100 1) All ministries\par\pard\ql \li84
14\sb0\sl-276\slmult0 \par\pard\ql \li20\sb10\sl-276\slmult0 \up0 \expndtw-6\cha
rscalex100 All ministries \par\pard\sect\sectd\sbknone \li1801\sb0\sl-276\slmult
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g43}{\bkmkend Pg43}\par\pard\sect\sectd\sbknone\cols3\colno1\colw4273\colsr160\c
olno2\colw3831\colsr160\colno3\colw3686\colsr160\ql \li1798\sb0\sl-276\slmult0 \
par\pard\ql \li1798\sb0\sl-276\slmult0 \par\pard\ql \li1798\sb0\sl-276\slmult0 \
par\pard\ql \li1798\sb0\sl-276\slmult0 \par\pard\ql \li1798\sb231\sl-276\slmult0
\up0 \expndtw-8\charscalex100 \ul0\nosupersub\cf6\f7\fs24 Goals/Objectives\par\
pard\qj \li1798\ri0\sb148\sl-276\slmult0 \up0 \expndtw-8\charscalex100 Funding/
Sustainability \up0 \expndtw-10\charscalex96 of e-Government\par\pard\qj \li17
98\sb0\sl-276\slmult0 \par\pard\qj \li1798\ri0\sb10\sl-276\slmult0 \up0 \expndtw
-10\charscalex96 ICT Infrastructure across \up0 \expndtw-10\charscalex96 the Cou
ntry\par\pard\ql \li1798\sb0\sl-276\slmult0 \par\pard\ql \li1798\sb0\sl-276\slmu
lt0 \par\pard\ql \li1798\sb0\sl-276\slmult0 \par\pard\ql \li1798\sb0\sl-276\slmu

lt0 \par\pard\ql \li1798\sb0\sl-276\slmult0 \par\pard\ql \li1798\sb10\sl-276\slm
ult0\tx2708 \up0 \expndtw-3\charscalex100 ICT\tab \up0 \expndtw-10\charscalex94
Standardization\par\pard\ql \li1798\sb0\sl-275\slmult0 \up0 \expndtw-10\charscal
ex88 Issues\par\pard\ql \li1798\sb0\sl-276\slmult0 \par\pard\ql \li1798\sb0\sl-2
76\slmult0 \par\pard\ql \li1798\sb0\sl-276\slmult0 \par\pard\ql \li1798\sb0\sl-2
76\slmult0 \par\pard\ql \li1798\sb0\sl-276\slmult0 \par\pard\ql \li1798\sb0\sl-2
76\slmult0 \par\pard\ql \li1798\sb12\sl-276\slmult0 \up0 \expndtw-10\charscalex9
7 Public Access to ICT\par\pard\column \ql \li4433\sb0\sl-276\slmult0 \par\pard\
ql \li4433\sb0\sl-276\slmult0 \par\pard\ql \li21\sb231\sl-276\slmult0 \up0 \expn
dtw-4\charscalex100 Action Taken\par\pard\qj \li21\ri0\sb149\sl-275\slmult0 \up0
\expndtw-7\charscalex100 - National ICT Policy mentions 2% of \line \up0 \expnd
tw-6\charscalex100 ADP for IT, but it is not implemented \line \up0 \expndtw-10\
charscalex96 yet\par\pard\qj \li21\ri0\sb11\sl-276\slmult0 \up0 \expndtw-9\chars
calex100 - Link with Submarine Cable to be \up0 \expndtw-10\charscalex95 e
stablished by mid-2005\par\pard\ql \li21\ri0\sb1\sl-275\slmult0 \up0 \expndtw-9\
charscalex100 - DDN will connect entire country \up0 \expndtw-1\charscalex100 All analog systems have been \up0 \expndtw-10\charscalex97 converted to dig
ital\par\pard\qj \li21\ri0\sb1\sl-276\slmult0 \up0 \expndtw-10\charscalex96 - Vo
IP has been legalized in principle \up0 \expndtw-10\charscalex94 - VSAT license
fee has been reduced \up0 \expndtw-10\charscalex100 - Cost for international tel
ephone calls \up0 \expndtw-10\charscalex93 has been reduced dramatically\par\par
d\qj \li21\ri0\sb0\sl-275\slmult0 \up0 \expndtw-7\charscalex100 - BCC has distri
buted computers and \up0 \expndtw-7\charscalex100 accessories to more than a tho
usand \up0 \expndtw-7\charscalex100 schools across the country, including \up0 \
expndtw-10\charscalex95 training of teachers\par\pard\ql \li21\sb12\sl-276\slmul
t0\tx425 \up0 \expndtw-3\charscalex100 -\tab \up0 \expndtw-5\charscalex100 Bangl
a
Keyboard has
been\par\pard\ql \li21\sb0\sl-275\slmult0 \up0 \expndtw-1
0\charscalex95 standardized by BCC\par\pard\qj \li21\ri0\sb1\sl-276\slmult0 \up0
\expndtw-1\charscalex100 - BCC has taken a program for \up0 \expndtw-6\ch
arscalex100 registration and ranking of all private \up0 \expndtw-10\charscalex1
00 training institutes\par\pard\qj \li21\ri0\sb2\sl-275\slmult0 \up0 \expndtw-10
\charscalex97 - BCC has proposed a program for \up0 \expndtw-10\charscalex
96 ranking of all software companies\par\pard\qj \li4433\sb0\sl-275\slmult0 \par
\pard\qj \li21\ri0\sb14\sl-275\slmult0 \up0 \expndtw-6\charscalex100 - ICT Act t
o be passed in Parliament \line \up0 \expndtw-10\charscalex91 soon\par\pard\qj \
li21\ri0\sb3\sl-275\slmult0 \up0 \expndtw-10\charscalex96 - Cyber cafes are avai
lable in all major \up0 \expndtw-10\charscalex95 towns\par\pard\qj \li21\ri0\sb3
\sl-275\slmult0 \up0 \expndtw0\charscalex101 - BTTB to introduce GSM to lower \l
ine \up0 \expndtw-10\charscalex92 cost\par\pard\qj \li21\ri0\sb1\sl-275\slmult0
\up0 \expndtw-4\charscalex100 - Fixed line telephone have been \up0 \expndt
w-10\charscalex95 opened up for private investment\par\pard\column \ql \li8414\s
b0\sl-276\slmult0 \par\pard\ql \li8414\sb0\sl-276\slmult0 \par\pard\ql \li8414\s
b0\sl-276\slmult0 \par\pard\ql \li8414\sb0\sl-276\slmult0 \par\pard\ql \li20\sb9
3\sl-276\slmult0 \up0 \expndtw-5\charscalex100 Organizations\par\pard\ql \li20\r
i2018\sb0\sl-281\slmult0 \up0 \expndtw-10\charscalex100 Responsible \line \up0 \
expndtw-10\charscalex96 1) MoFinance \line \up0 \expndtw-10\charscalex100 2) MoP
lanning \line \up0 \expndtw-7\charscalex100 3) All ministries \line \up0 \expndt
w-8\charscalex100 1) MoPT\par\pard\ql \li20\sb1\sl-271\slmult0 \up0 \expndtw-8\c
harscalex100 2) BTRC\par\pard\qj \li8414\sb0\sl-275\slmult0 \par\pard\qj \li8414
\sb0\sl-275\slmult0 \par\pard\qj \li8414\sb0\sl-275\slmult0 \par\pard\qj \li20\r
i2475\sb23\sl-275\slmult0 \up0 \expndtw-7\charscalex100 1) MoSICT \up0 \expndtw-
7\charscalex100 2) BSTI\par\pard\ql \li8414\sb0\sl-276\slmult0 \par\pard\ql \li8

414\sb0\sl-276\slmult0 \par\pard\ql \li20\sb12\sl-276\slmult0 \up0 \expndtw-6\ch
arscalex100 All ministries \par\pard\sect\sectd\sbknone \ql \li1801\sb0\sl-276\s
ult0 \par\pard\ql\li1801\sb275\sl-276\slmult0 \up0 \expndtw-7\charscalex100 ICT4
D Status Report 1.0 (D-Net, 2006) \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\p
ard\ql\li1801\ri1600\sb8\sl-276\slmult0 \up0 \expndtw-9\charscalex98 Despite hug
e growth of inter-regional Internet bandwidth in Asia (6% in 1999 to 35% in \lin
e \up0 \expndtw-9\charscalex97 2005), Bangladesh falls under low access criteria
with 0.18 point at the Digital Access \line \up0 \expndtw-9\charscalex97 Index
2002. Enactment of National Telecommunications Policy in March 1998 and \line \u
p0 \expndtw-10\charscalex95 Bangladesh Telecommunications Act in 2001, establish
ment of Bangladesh \line \up0 \expndtw-9\charscalex97 Telecommunication Regulato
ry Commission established in January 2002, introduction of \line \up0 \expndtw-9
\charscalex97 National ICT Policy in October 2002 and ICT Act in 2003, and very
recent legalization \par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-2
76\slmult0\par\pard\li1801\sb100\sl-276\slmult0\fi0\tx9496 \up0 \expndtw-10\char
scalex93 BD ICT Research Desk Study Report
Page 43 of 52\tab \up0 \expndtw
-10\charscalex93 26.aug.07
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hpbxpage\shpbypage\shpwr3\shpwrk0\shpfblwtxt1\shpz621\shplid35{\sp{\sn shapeType
}{\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}{\sp{\sn l
ineWidth}{\sv 11224}}
charscalex95 \ul0\nosupersub\cf6\f7\fs24 of VoIP, however, are several milestone
s of the nation that improvises along the access \up0 \expndtw-10\charscalex95 a
nd infrastructure management from a very rudimentary stage. \par\pard\ql \li1801
\sb0\sl-276\slmult0 \par\pard\ql\li1801\ri1590\sb11\sl-276\slmult0 \up0 \expndtw
-9\charscalex96 Much to be done to upgrade the access index from 0.336, connecti
vity index from 0.010 \line \up0 \expndtw-9\charscalex96 and ICT diffusion index
from 0.173, where Bangladesh stands at 171 out of 180 \line \up0 \expndtw-9\cha
rscalex96 countries. Staying at 164 in 1997, 1998 and 1999 though the ranking wa
s slightly \line \up0 \expndtw-9\charscalex97 improved in 2000 at 163, but it de
clined at 171 in 2001 and stayed there till 2004. \line \up0 \expndtw-9\charscal
ex98 Enactment of ICT Policy and Act are not necessarily brings sufficient preco
nditions for \line \up0 \expndtw-9\charscalex95 ICT access and infrastructure de
velopment at the grass roots. Kenya is an example. They \line \up0 \expndtw-9\ch
arscalex98 couldn\ul0\nosupersub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24
t attain at any satisfactory level, despite introduction of ICT policies at the
\line \up0 \expndtw-9\charscalex96 national level. Rather, subsequent interventi
ons at the bottom level with prescribed action \line \up0 \expndtw-9\charscalex9
6 programmes are desirable to achieve real success. India is reshuffling its ICT
policies \line \up0 \expndtw-9\charscalex94 since 2005 to reach out the common
mass. Singapore, Japan and South Korea in this \line \up0 \expndtw-9\charscalex9
7 region are the leaders in achieving success in implementing strategic ICT init
iatives at all \line \up0 \expndtw-9\charscalex100 levels. In recent years, Viet
nam is taking off. To offer real benefit of ICT to the \line \up0 \expndtw-9\cha
rscalex97 under-privileged communities, short-medium-longer term action based ta
rget-oriented \line \up0 \expndtw-9\charscalex97 initiatives need to be put on t
he table. Time is not far away when current sub-marine link \line \up0 \expndtw9\charscalex96 will be absorbed by the domestic requirement, and the nation shou
ld not be put into wait \line \up0 \expndtw-10\charscalex96 for another decade t
o find another link to the outer world. \par\pard\ql \li1801\sb0\sl-280\slmult0
\par\pard\ql\li1801\sb0\sl-280\slmult0 \par\pard\ql\li1801\ri2393\sb261\sl-280\s
lmult0 \up0 \expndtw-5\charscalex100 Final Report on the Law of Information Tech
nology (The Law Commission) \up0 \expndtw-10\charscalex96 The Bangladesh Law Com
mission proposes the short title, as following: \line \up0 \expndtw-7\charscalex
100 \u8220?1. Short title, extent and commencement.- (1) This Act may be called
the \up0 \expndtw-8\charscalex100 Information Technology (Electronic Transaction
) Act, 20---------- . \par\pard\ql \li1801\ri1722\sb9\sl-270\slmult0 \up0 \expnd
tw-9\charscalex95 (2) It shall extend to the whole of Bangladesh and, save as ot
herwise expressly provided \up0 \expndtw-9\charscalex97 in this Act, also to any
offence or contravention thereunder committed outside \line \up0 \expndtw-10\ch
arscalex93 Bangladesh by any person. \par\pard\qj \li1801\ri1894\sb2\sl-280\slmu
lt0 \up0 \expndtw-9\charscalex97 (3) It shall come into force on such date as th
e Government may, by notification in the \up0 \expndtw-10\charscalex97 Official
Gazette, appoint. \par\pard\ql \li1801\sb264\sl-276\slmult0 \up0 \expndtw-7\char
scalex100 \u8220?2. Application. - (1) Nothing in this Act shall apply to-\par\p
ard\qj \li1801\ri1900\sb1\sl-280\slmult0 \up0 \expndtw-9\charscalex96 (a) a nego
tiable instrument as defined in section 13 of the Negotiable Instruments Act, \u
p0 \expndtw-10\charscalex96 1881 (Act No. XXVI of 1881); \par\pard\ql \li1801\sb
4\sl-276\slmult0 \up0 \expndtw-10\charscalex95 (b) the creation, performance or
enforcement of a power of attorney; \par\pard\ql \li1801\sb4\sl-276\slmult0 \up0
\expndtw-9\charscalex98 (c) a trust as defined in section 3 of the Trusts Act,
1882 (Act No. II of 1882); \par\pard\qj \li1801\ri2201\sb0\sl-280\slmult0 \up0 \
expndtw-9\charscalex97 (d) a will as defined in clause (h) of section 2 of the S
uccession Act, 1925 (Act No. \line \up0 \expndtw-9\charscalex97 XXXIX of 1925) a
nd any other testamentary disposition by whatever name called; \par\pard\qj \li1
801\ri1620\sb0\sl-280\slmult0 \up0 \expndtw-9\charscalex97 (e) any contract for
the sale or other disposition of immovable property, or any interest in \up0 \ex
pndtw-10\charscalex97 such property; \par\pard\qj \li1801\ri1909\sb0\sl-260\slmu
lt0 \up0 \expndtw-9\charscalex97 (f) the conveyance of immovable property or the
transfer of any interest in immovable \up0 \expndtw-10\charscalex97 property; a
nd \par\pard\ql \li1801\sb6\sl-276\slmult0 \up0 \expndtw-10\charscalex97 (g) tit
le-deeds of immovable property; \par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1
801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl
-276\slmult0\par\pard\li1801\sb168\sl-276\slmult0\fi0\tx9496 \up0 \expndtw-10\ch
arscalex93 BD ICT Research Desk Study Report
Page 44 of 52\tab \up0 \expnd
tw-10\charscalex93 26.aug.07
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charscalex100 \ul0\nosupersub\cf6\f7\fs24 (2) The Government may, by notificatio
n in the Official Gazette, modify the provisions \up0 \expndtw-9\charscalex96 of
sub-section (1) of this section by adding, deleting or amending any class of tr
ansac\up0 \expndtw-10\charscalex96 tions or matters.\u8221? \par\pard\ql \li1801
\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb210\sl-276\slmult0 \up0 \expndtw0\char
scalex105 Category: Telecom Infrastructure \par\pard\qj \li1801\sb0\sl-280\slmul
t0 \par\pard\qj\li1801\sb0\sl-280\slmult0 \par\pard\qj\li1801\ri2028\sb1\sl-280\
slmult0 \up0 \expndtw-4\charscalex100 Bangladesh Telecom Brief (USTDA South Asia
Communications Infrastructure \up0 \expndtw-7\charscalex100 Conference, Apr 200
4) \par\pard\qj \li1801\ri1679\sb264\sl-300\slmult0\tx2161 \up0 \expndtw-9\chars
There
does not appear to be a clear, long-term strategy for sector development that i
s \line\tab \up0 \expndtw-10\charscalex96 supported by the central government. \
par\pard\ql \li1801\sb20\sl-276\slmult0 \up0 \expndtw-9\charscalex97 \ul0\nosupe
rsub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
Industry reform proposal
s appear to be subject to changes in the political tide \par\pard\ql \li1801\sb2
A significant portion of the existing telephon
e network is comprised of vintage \par\pard\ql \li1801\ri1856\sb16\sl-286\slmult

0\fi360\tx2161\tx2161 \up0 \expndtw-9\charscalex95 switches and aging copper tra
nsmission facilities in desperate need of replacement. \up0 \expndtw-9\charscale
x97 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
Today in
Bangladesh it is estimated that more homes are connected with Cable TV \line\tab
\up0 \expndtw-9\charscalex96 than telephones. Cable networks are however typica
lly low-tech, broadcast-only \line \tab \up0 \expndtw-10\charscalex93 neighborho
od systems. \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb0\sl-2
76\slmult0 \par\pard\ql\li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb275\sl-2
76\slmult0 \up0 \expndtw-6\charscalex100 Community Access Point or Telecentre Mo
vement in Bangladesh (D.net, Nov\ul0\nosupersub\cf8\f9\fs24 \u8217?\ul0\nosupers
ub\cf6\f7\fs24 06) \par\pard\qj \li1801\sb0\sl-280\slmult0 \par\pard\qj\li1801\r
i3075\sb1\sl-280\slmult0 \up0 \expndtw-9\charscalex95 The telecentres in Banglad
esh are faced with some constraints/challenges: \up0 \expndtw-10\charscalex95 \u
Technical const
raints and sustainability \par\pard\ql \li1801\sb44\sl-276\slmult0 \up0 \expndtw
Reliable connectivity \par\pard\ql \li1801\sb44\sl-276\slmult0 \up0 \expndtw
4
Secured infrastructure \par\pard\ql \li1801\sb24\sl-276\slmult0 \up0 \expnd
tw-10\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\f
s24
Access to information services \par\pard\ql \li1801\sb0\sl-276\slmult0 \p
ar\pard\ql\li1801\sb28\sl-276\slmult0 \up0 \expndtw-10\charscalex96 Building a t
elecentre network is important for a number of reasons. \par\pard\ql \li2521\sb0
l-368\slmult0 \par\pard\ql\li2521\sb0\sl-368\slmult0 \par\pard\ql\li2521\sb156\s
l-368\slmult0 \up0 \expndtw0\charscalex104 \ul0\nosupersub\cf5\f6\fs32 Overall C
omments \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb52\sl-276\
slmult0 \up0 \expndtw-1\charscalex100 \ul0\nosupersub\cf6\f7\fs24 Category: Over
all ICT Industry \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb2
Baseline Survey on IT Sector of Bangladesh (BC
S, Nov 2000) - It was a \par\pard\ql \li2161\sb4\sl-276\slmult0 \up0 \expndtw-9\
charscalex95 pioneering study on the IT sector as a whole. There was a great nee
d for such \par\pard\ql \li2161\sb4\sl-276\slmult0 \up0 \expndtw-9\charscalex96
surveillance on the industry and this study was a praiseworthy attempt. The sad
truth \par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\slmult0\par
\pard\li1801\sb60\sl-276\slmult0\fi0\tx9496 \up0 \expndtw-10\charscalex93 BD ICT
Research Desk Study Report
3 26.aug.07
idth}{\sv 9621}}
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idth}{\sv 11224}}
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\sv 20}}{\sp{\sn fBehindDocument}{\sv 1}}{\sp{\sn lineColor}{\sv 0}}{\sp{\sn lin
eWidth}{\sv 11224}}
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charscalex96 \ul0\nosupersub\cf6\f7\fs24 is that the inclusion of this study is
not observed in other subsequent studies, which \up0 \expndtw-10\charscalex96 sh
ows the lack of follow up studies on the Bangladesh ICT industry. \par\pard\ql \
li1801\sb0\sl-277\slmult0 \par\pard\ql\li1801\ri1593\sb29\sl-277\slmult0\tx2161\
tx2161\tx2161\tx2161\tx2161\tx2161\tx2161\tx2161\tx2161\tx2161 \up0 \expndtw-3\c
harscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913? \tab \up0 \expndtw-4\charscale
x100 \ul0\nosupersub\cf6\f7\fs24 Bangladesh in the New Millennium \u8220?An IT P
ower House\u8221?: Recommendation to \line\tab \up0 \expndtw-6\charscalex100 the
Government of Bangladesh (AABEA Silicon Valley Chapter, SBIT2000 \line \tab \up
0 \expndtw-9\charscalex100 Conference Follow-up Committee, 2001) - This recommen
dation report has been \line \tab \up0 \expndtw-9\charscalex96 prepared after a
meeting held between the AABEA -SVC representatives, SBIT \line \tab \up0 \expnd
tw-9\charscalex96 organizers and delegates from Bangladesh at Silicon Valley, th
e heart of the world's \line \tab \up0 \expndtw-9\charscalex97 technological uni
verse. This was a work of some very talented and highly spirited \line \tab \up0
\expndtw-9\charscalex97 NRBs trying to help the country. The report was very qu
alitative in nature and it \line \tab \up0 \expndtw-9\charscalex96 lacked object
ive facts and pragmatic projections about the future of the Bangladesh \line \ta
b \up0 \expndtw-9\charscalex96 ICT Industry. But it could serve as a good histor
ical reference as an output of some \line \tab \up0 \expndtw-9\charscalex96 high
ly inspirational sessions of some very accomplished and emotional Bangladeshis.
\par\pard\ql \li1801\sb0\sl-277\slmult0 \par\pard\ql\li1801\ri1654\sb27\sl-277\s
lmult0\tx2161\tx2161\tx2161\tx2161\tx2161\tx2161\tx2161\tx2161\tx2161 \up0 \expn
dtw-3\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913? \tab \up0 \expndtw-3\ch
arscalex100 \ul0\nosupersub\cf6\f7\fs24 Policy Brief on "Information and Communi
cation Technology" (CPD Task \line\tab \up0 \expndtw-9\charscalex96 Force, Aug 2
001) - CPD showed its research muscle in this quite comprehensive \line \tab \up
0 \expndtw-9\charscalex100 study report. Although quite a number of policy items
looked very broad (\u8220?blue-sky\u8221? \line \tab \up0 \expndtw-9\charscalex
96 type), but it was the artifact of some very talented and motivated people. Th
e action \line \tab \up0 \expndtw-9\charscalex97 agenda items were mostly items
of wishful thinking, which were not supported by \line \tab \up0 \expndtw-9\char
scalex93 ground research data. We hoped to see some thoroughly researched data o
n the \line \tab \up0 \expndtw-9\charscalex96 Bangladesh ICT Industry as the rat
ionale / backdrop of those policy suggestions. The \line \tab \up0 \expndtw-9\ch
arscalex95 report could also take the BCS Baseline Study 2000 into account and c
ould accept or \line \tab \up0 \expndtw-10\charscalex95 challenge some of their
data or findings. \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\ri
1648\sb28\sl-276\slmult0\tx2161\tx2161\tx2161\tx2161\tx2161\tx2161\tx2161 \up0 \
expndtw-3\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913? \tab \up0 \expndtw6\charscalex100 \ul0\nosupersub\cf6\f7\fs24 BD ICT Policy Review Report 2003 (CP
D Task Force, Jan 2003) - This review \line\tab \up0 \expndtw-9\charscalex97 rep
ort looked very thorough and quite professional. It clearly mentioned the prior
\line \tab \up0 \expndtw-9\charscalex96 policies designed by the earlier CPD tas
k force in 2001 and tried to track each item \line \tab \up0 \expndtw-9\charscal
ex100 with the 2003 timeline. This sort of surveillance is very important for ou
r ICT \line \tab \up0 \expndtw-9\charscalex96 Industry. The re-categorization of
the earlier 210 action items was very essential. But \line \tab \up0 \expndtw-9
\charscalex97 we did not find their adopted criterion for the broad categorizati
on. We also expected \line \tab \up0 \expndtw-10\charscalex97 to see more follow
-up studies (almost yearly) after this 2003 report! \par\pard\ql \li1801\sb0\sl280\slmult0 \par\pard\ql\li1801\ri1625\sb21\sl-280\slmult0\tx2161\tx2161\tx2161
\up0 \expndtw-3\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913? \tab \up0 \ex

pndtw-8\charscalex100 \ul0\nosupersub\cf6\f7\fs24 ICT Sub Sector Study in Bangla
desh (JOBS IRIS, 2005) - It can be regarded as a \line\tab \up0 \expndtw-9\chars
calex95 follow-up to the 2 seminars conducted in 2001 and 2002. This report also
assisted the \line \tab \up0 \expndtw-9\charscalex95 reader by commenting that
e-HRD is the topic that requires our attention. \par\pard\ql \li1801\sb0\sl-276\
slmult0 \par\pard\ql\li1801\sb8\sl-276\slmult0 \up0 \expndtw-3\charscalex100 Cat
egory: Software Industry: \par\pard\ql \li1801\sb0\sl-277\slmult0 \par\pard\ql\l
i1801\ri1614\sb27\sl-277\slmult0\tx2161\tx2161\tx2161\tx2161\tx2161\tx2161\tx216
1 \up0 \expndtw-5\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosuper
sub\cf6\f7\fs24
Export of Computer Software from Bangladesh: Problems and Pro
spects (JRC \line\tab \up0 \expndtw-9\charscalex97 Study, September 1997) - The
committee did some traveling abroad, had a number \line \tab \up0 \expndtw-9\cha
rscalex96 of meetings with people related to the software industry, and studied
various \line \tab \up0 \expndtw-9\charscalex95 publications. This translated to
them having received a comprehensive perspective on \line \tab \up0 \expndtw-9\
charscalex96 this industry both home and abroad. This was a milestone research i
n our ICT \line \tab \up0 \expndtw-9\charscalex97 industry, which created BASIS,
and some other good things like Govt Tax Holiday, \line \tab \up0 \expndtw-9\ch
arscalex95 ICT Intern scholarships, etc. Subsequent research could carry forward
the analysis \line \tab \up0 \expndtw-10\charscalex95 and findings from this se
minal research. \par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb256\sl-276
\slmult0\fi0\tx9496 \up0 \expndtw-10\charscalex93 BD ICT Research Desk Study Rep
ort
\sl-276\slmult0 \par\pard\ql\li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb112
Bangladesh Software Industry Survey Report 2004
(JETRO) - The report \par\pard\qj \li2161\ri1676\sb21\sl-280\slmult0 \up0 \expn
dtw-9\charscalex96 provided us with a lot of data about the industry trend. But
there were some dilemma \up0 \expndtw-10\charscalex96 about the findings: \par\p
ard\ql \li2161\sb4\sl-276\slmult0\tx2702 \up0 \expndtw0\charscalex103 (i) \tab \
up0 \expndtw-9\charscalex95 The respondents were highly reluctant to provide the
data regarding annual \par\pard\qj \li2702\ri1678\sb18\sl-260\slmult0 \up0 \exp
ndtw-9\charscalex95 turnover, sales and employee compensation. Thus the accuracy
of those figures \up0 \expndtw-10\charscalex95 is questionable. \par\pard\ql \l
i2161\sb7\sl-276\slmult0 \up0 \expndtw-10\charscalex96 (ii) The research recom
mendations were too generic. \par\pard\ql \li2161\sb0\sl-275\slmult0 \par\pard\q
l\li2161\ri1667\sb10\sl-275\slmult0 \up0 \expndtw-9\charscalex97 The survey shou
ld have included an FGD to gather more valuable information from \up0 \expndtw-9
\charscalex94 the entrepreneurs themselves. Because the respondents may not feel
comfortable \line \up0 \expndtw-9\charscalex94 enough to answer to the enumerat
ors or the respondents may not have taken the \line \up0 \expndtw-9\charscalex95
survey very seriously. On the other hand, the enumerators may not have recorded
the \up0 \expndtw-10\charscalex95 results in the most accurate manner. \par\par
d\ql \li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb29\sl-276\slmult0 \up0 \ex
pndtw-5\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7
\fs24
Bangladesh Software Industry & its Dynamics (BASIS, 2005) - This summar
y \par\pard\ql \li2161\ri1685\sb1\sl-280\slmult0 \up0 \expndtw-9\charscalex95 re
port serves as a good snapshot of our software industry. We think the data needs
to \up0 \expndtw-9\charscalex95 be updated regularly to make it as current as p
ossible. Products / Service category \up0 \expndtw-9\charscalex95 range statisti
cs need some thorough review and solid research challenges for the \up0 \expndtw
-10\charscalex95 betterment of our software industry. \par\pard\ql \li1801\sb0\s
l-276\slmult0 \par\pard\ql\li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb272\s

l-276\slmult0 \up0 \expndtw-3\charscalex100 Category: ITES: \par\pard\ql \li1801
\sb0\sl-280\slmult0 \par\pard\ql\li1801\ri1674\sb1\sl-280\slmult0\tx2161\tx2161\
tx2161\tx2161\tx2161\tx2161 \up0 \expndtw-4\charscalex100 \ul0\nosupersub\cf7\f8
\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
Elements of a National Strategy for
Development of an Information Technology \line\tab \up0 \expndtw-4\charscalex10
0 Enabled Services Sector in Bangladesh (CARANA Corporation, Apr 2002) - It \lin
e \tab \up0 \expndtw-9\charscalex100 was thoughtful of CARANA Corporation to sur
vey the NRBs who could contribute \line \tab \up0 \expndtw-9\charscalex100 well
to the growth of the Bangladeshi IT industry. There was statistically significan
t \line \tab \up0 \expndtw-9\charscalex95 respondent population for the surveys
which makes the study extensive and useful. \line \tab \up0 \expndtw-9\charscale
x93 The success story of Philippines was used as a case study approach and it se
rved as a \line \tab \up0 \expndtw-10\charscalex93 standard. \par\pard\ql \li180
1\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb28\sl-276\slmult0 \up0 \expndtw-3\cha
rscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\nosupersub\cf6\f7\fs24
Ex
ternal Market Analysis (CARANA Corporation, 2002) - The study was \par\pard\ql \
li2161\sb4\sl-276\slmult0 \up0 \expndtw-9\charscalex97 conducted well. All the i
mportant topics regarding ITES were covered. But there \par\pard\ql \li2161\ri16
73\sb1\sl-280\slmult0 \up0 \expndtw-9\charscalex96 could also have been a survey
of the offshore importers of ITeS. Thus we could have \up0 \expndtw-9\charscale
x95 better known about the actual needs, rather than depending on our subjective
\line \up0 \expndtw-10\charscalex95 judgments. \par\pard\ql \li1801\sb0\sl-280\
slmult0 \par\pard\ql\li1801\ri1636\sb1\sl-280\slmult0\tx2161\tx2161\tx2161\tx216
1\tx2161 \up0 \expndtw-6\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0\
nosupersub\cf6\f7\fs24
Study of e-Commerce in Bangladesh (BEI, May\ul0\nosupe
rsub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 05) - The study was successf
ul in \line\tab \up0 \expndtw-9\charscalex97 clearly explaining e-Commerce to th
e reader. It focused on only 5 significant export \line \tab \up0 \expndtw-9\cha
rscalex95 oriented sectors in Bangladesh and did not consider the remaining sect
ors. The \line \tab \up0 \expndtw-9\charscalex97 reasons for exclusion was not c
learly mentioned or not very convincing. The \line \tab \up0 \expndtw-9\charscal
ex95 recommendations and action items were modeled around international studies,
but \line \tab \up0 \expndtw-10\charscalex95 were not implemented in due time.
li1801\sb260\sl-276\slmult0\fi0\tx9496 \up0 \expndtw-10\charscalex93 BD ICT Rese
aug.07
Width}{\sv 11224}}
\sl-276\slmult0 \par\pard\ql\li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb92\
sl-276\slmult0 \up0 \expndtw-3\charscalex100 \ul0\nosupersub\cf6\f7\fs24 Categor
y: HCD / HRD: \par\pard\ql \li1801\sb0\sl-280\slmult0 \par\pard\ql\li1801\ri1575
\sb21\sl-280\slmult0\tx2161\tx2161\tx2161\tx2161 \up0 \expndtw-3\charscalex100 \
ul0\nosupersub\cf7\f8\fs24 \u-3913? \tab \up0 \expndtw-4\charscalex100 \ul0\nosu
persub\cf6\f7\fs24 Human Capacity Development (HCD) (CARANA Corporation, 2002) A major \line\tab \up0 \expndtw-9\charscalex95 portion of the report was based
on subjective judgment rather than hard data. The \line \tab \up0 \expndtw-9\cha
rscalex97 survey should have included a questionnaire, with option left for reco
rding some facts \line \tab \up0 \expndtw-10\charscalex97 and figures. \par\pard
\ql \li1801\sb0\sl-280\slmult0 \par\pard\ql\li1801\ri1640\sb21\sl-280\slmult0\tx
2161\tx2161\tx2161\tx2161\tx2161\tx2161 \up0 \expndtw-3\charscalex100 \ul0\nosup
ersub\cf7\f8\fs24 \u-3913? \tab \up0 \expndtw-6\charscalex100 \ul0\nosupersub\cf
6\f7\fs24 ICT Skills Gap Assessment - Public Sector Assessment (JOBS IRIS, 2006)
- It \line\tab \up0 \expndtw-9\charscalex96 was a good idea of taking the case
study approach in order to identify a coherent ICT \line \tab \up0 \expndtw-9\ch
arscalex97 strategy. It helped us to predict the implications of our potential a
ctions. Even though \line \tab \up0 \expndtw-9\charscalex97 interviews took plac
e with the Bangladeshi government officials and various other \line \tab \up0 \e
xpndtw-9\charscalex95 case studies were consulted, the report lacked a comprehen
sive field study on the \line \tab \up0 \expndtw-10\charscalex95 trainers or the
training institutions. \par\pard\ql \li1801\ri1593\sb276\sl-285\slmult0\tx2161\
tx2161\tx2161\tx2161\tx2161 \up0 \expndtw-3\charscalex100 \ul0\nosupersub\cf7\f8
\fs24 \u-3913? \tab \up0 \expndtw-6\charscalex100 \ul0\nosupersub\cf6\f7\fs24 IC
T Skills Gap Assessment - Private Sector and Academia (JOBS IRIS, 2006)- It \lin
e\tab \up0 \expndtw-9\charscalex95 was a very well conducted and comprehensive s
urvey, with the respondents covering \line \tab \up0 \expndtw-9\charscalex98 a g
reat portion of the ICT student population. Different communication options were
\line \tab \up0 \expndtw-9\charscalex95 used to ensure effective fact finding f
rom the respondents and generating ideas in \line \tab \up0 \expndtw-10\charscal
ex95 different sessions. \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\pard\ql\li
1801\sb7\sl-276\slmult0\tx2161 \up0 \expndtw-3\charscalex100 \ul0\nosupersub\cf7
\f8\fs24 \u-3913? \tab \up0 \expndtw-2\charscalex100 \ul0\nosupersub\cf6\f7\fs24
Bridging Digital Divide for Rural Youth: An Experience from Computer \par\pard\
ql \li2161\ri1587\sb25\sl-275\slmult0 \up0 \expndtw-7\charscalex100 Literacy Pro
gramme in Bangladesh (D-Net, 2006) - D-Net took to themselves to \up0 \expndtw-9
\charscalex94 survey non-CLP schools because there was no baseline to judge the
CLP schools. \line \up0 \expndtw-9\charscalex96 Thus they ensured that their jud
gments were not made out of thin air. They conducted \up0 \expndtw-9\charscalex9
7 FGDs with teachers which was a more feasible option than doing FGD with the \l
ine \up0 \expndtw-10\charscalex94 students or their guardians. \par\pard\ql \li1
801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb29\sl-276\slmult0\tx2161 \up0 \expn
dtw-3\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913? \tab \up0 \expndtw-6\ch
arscalex100 \ul0\nosupersub\cf6\f7\fs24 Strategic Plan for Higher Education in B
angladesh: 2006-2026 - This study is \par\pard\ql \li2161\ri1554\sb4\sl-276\slmu
lt0 \up0 \expndtw-9\charscalex95 supposed to be the strategic paper for the next
20 years Higher Education roadmap in \line \up0 \expndtw-9\charscalex97 Banglad
esh. Although an overall vision for higher education and some indicative \line \
up0 \expndtw-9\charscalex96 targets were developed, but the study still lacks th
e rigor to become an effective \line \up0 \expndtw-9\charscalex96 Strategic Plan
for next 20 years in Bangladesh. As we know, any effective strategy \line \up0
\expndtw-9\charscalex94 needs to be based on the concrete Organizational Capacit
y, and needs to have clear \line \up0 \expndtw-9\charscalex95 mapping between th
e Core Competence / Synergies, Structural Positioning, Process \line \up0 \expn
dtw-9\charscalex98 Execution, Competitive Advantage and finally the Economic / F
inancial Benefits. We \line \up0 \expndtw-9\charscalex95 could not find any evid
ence where all these parameters were met in this Strategic Plan \line \up0 \expn
dtw-9\charscalex96 for Higher Education in Bangladesh. It is very essential to d
evise a strategy for \line \up0 \expndtw-9\charscalex97 strengthening the capaci
ty of higher education to contribute to the country's skills in \line \up0 \expn
dtw-9\charscalex97 ICT and to use ICT effectively in all its learning and teachi
ng processes for our global \line \up0 \expndtw-9\charscalex95 competence. This
study touched upon this issue mostly giving some wishes and \line \up0 \expndtw10\charscalex95 objectives. \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\pard\ql
\li1801\sb268\sl-276\slmult0 \up0 \expndtw-2\charscalex100 Category: ICT Adoptio
n: \par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pa
rd\li1801\sb260\sl-276\slmult0\fi0\tx9496 \up0 \expndtw-10\charscalex93 BD ICT R
esearch Desk Study Report
26.aug.07
idth}{\sv 11224}}
}}
\sl-276\slmult0 \par\pard\ql\li1801\ri1594\sb128\sl-276\slmult0\tx2161\tx2161\tx
2161\tx2161\tx2161\tx2161 \up0 \expndtw-5\charscalex100 \ul0\nosupersub\cf7\f8\f
Study of e-Government in Bangladesh,
(BEI, April 2004) - This study explored 8 \line\tab \up0 \expndtw-9\charscalex95
e-Governance projects in Bangladesh. It took e-Governance projects from success
ful, \line \tab \up0 \expndtw-9\charscalex94 semi-successful, and failure cases.
We found this approach quite useful to assess the \line \tab \up0 \expndtw-9\ch
arscalex95 e-Governance status in Bangladesh. This study gave high importance on
the \u8220?Lessons \line \tab \up0 \expndtw-9\charscalex94 Learned\u8221? from
each case. Thus even the semi-successful and failure cases become \line \tab \up
0 \expndtw-9\charscalex96 very important and pertinent sources of learning to im
plement e-Governance \line \tab \up0 \expndtw-10\charscalex96 successfully in Ba
ngladesh. \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb28\sl-27
6\slmult0 \up0 \expndtw-6\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913?\ul0
SICT\ul0\nosupersub\cf8\f9\fs24 \u8217?\ul0\nosupersu
b\cf6\f7\fs24 S Steps towards Good Governance through ICTs: Bangladesh\ul0\nosup
ersub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 s \par\pard\ql \li2161\ri16
49\sb27\sl-273\slmult0 \up0 \expndtw-8\charscalex100 E-Governance Strategy (SICT
, 15 May 2006) - It was a very comprehensive study \line \up0 \expndtw-9\charsca
lex94 on the e-Government status in Bangladesh based on the e-Governance project
s \line \up0 \expndtw-9\charscalex95 carried out under the SICT project. There w
ere 55 case studies consulted. This gave \line \up0 \expndtw-9\charscalex95 us a
wider view of the challenges faced by e-Governance in Bangladesh and the \line
\up0 \expndtw-9\charscalex97 benefits that can arise from it. The study should h
ave provided more real life \line \up0 \expndtw-9\charscalex96 examples when poi
nting out the challenges faced by the different entities of \line \up0 \expndtw10\charscalex96 e-Government. \par\pard\ql \li1801\sb0\sl-280\slmult0 \par\pard\
ql\li1801\sb0\sl-280\slmult0 \par\pard\ql\li1801\ri1692\sb22\sl-280\slmult0\tx21
61\tx2161\tx2161\tx2161\tx2161\tx2161 \up0 \expndtw-3\charscalex100 \ul0\nosuper
sub\cf7\f8\fs24 \u-3913? \tab \up0 \expndtw-6\charscalex100 \ul0\nosupersub\cf6\
f7\fs24 Peoples\ul0\nosupersub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 R
eport on MDG: Bangladesh (D.Net, June 2005) - A quite critical \line \tab \up0 \
expndtw-9\charscalex96 analysis on the Government\ul0\nosupersub\cf8\f9\fs24 \u8
217?\ul0\nosupersub\cf6\f7\fs24 s MDG implementations. Discovered some \u8220?re
verse \line \tab \up0 \expndtw-9\charscalex97 logic\u8221? in Governments\ul0\no
supersub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 arguments for the lack
of implementations of several stated \line \tab \up0 \expndtw-9\charscalex100 MD
Gs. Also discovered flaws in the overall ICT topics in the MDG and different \li
ne \tab \up0 \expndtw-9\charscalex98 non-contextual parameters like Teledensity
& other ICT indexes from our country & \line \tab \up0 \expndtw-10\charscalex93
people perspective. \par\pard\ql \li1801\sb0\sl-280\slmult0 \par\pard\ql\li1801\
ri1781\sb1\sl-280\slmult0\tx2161\tx2161\tx2161\tx2161\tx2161 \up0 \expndtw-3\cha
rscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913? \tab \up0 \expndtw-8\charscalex1
00 \ul0\nosupersub\cf6\f7\fs24 ICT / ITeS Need Assessment Study (AC Nielsen, 200
5) - ACNielsen took a \line \tab \up0 \expndtw-9\charscalex96 commendable approa
ch in preparing this report. Their depth interviews served in \line \tab \up0 \e
xpndtw-9\charscalex96 making it possible for the SME survey to be valuable. The
respondent population \line \tab \up0 \expndtw-9\charscalex97 accounted for near
ly all the SME verticals in the economy. Thus this report covered \line \tab \up
0 \expndtw-10\charscalex97 almost all economic sectors in judging their ICT / IT
ES needs. \par\pard\ql \li1801\sb0\sl-280\slmult0 \par\pard\ql\li1801\ri1660\sb2
1\sl-280\slmult0\tx2161\tx2161\tx2161\tx2161\tx2161 \up0 \expndtw-3\charscalex10
0 \ul0\nosupersub\cf7\f8\fs24 \u-3913? \tab \up0 \expndtw-8\charscalex100 \ul0\n
osupersub\cf6\f7\fs24 ICT4D Status Report 1.0 (D-Net, 2006) - This report was an
effort to check our \line\tab \up0 \expndtw-9\charscalex97 ICT status for the c
ountry\ul0\nosupersub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 s overall d
evelopment. Different expert authors made \line \tab \up0 \expndtw-9\charscalex9
5 different chapters who have been working on their relevant areas. This was a \
line \tab \up0 \expndtw-9\charscalex96 quasi-objective report. Authors reporting
their own actions may have biased the facts \line \tab \up0 \expndtw-10\charsca
lex96 often subconsciously! \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\pard\ql
\li1801\ri1586\sb28\sl-276\slmult0\tx2161\tx2161\tx2161\tx2161\tx2161\tx2161 \up
0 \expndtw-3\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-3913? \tab \up0 \expnd
tw-3\charscalex100 \ul0\nosupersub\cf6\f7\fs24 Final Report on the Law of Inform
ation Technology (The Law Commission) - A \line\tab \up0 \expndtw-9\charscalex96
good attempt to formulate the ICT act in Bangladesh. Good review on the \line \
tab \up0 \expndtw-8\charscalex100 UNCITRAL Model law, and also the (Indian) Info
rmation Technology Act, 2000; the \line \tab \up0 \expndtw-9\charscalex95 (Singa
pore) Electronic Transactions Act, 1998. We hoped to see some phased \line \tab
\up0 \expndtw-9\charscalex100 implementation plan in this very important report.
The PKI & related technology & \line \tab \up0 \expndtw-10\charscalex94 admin i
ssues also needed to be clearly spelled out in this document. \par\pard\li1801\s
b0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\
slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb228\sl-276\slmult0\
fi0\tx9496 \up0 \expndtw-10\charscalex93 BD ICT Research Desk Study Report
Page 49 of 52\tab \up0 \expndtw-10\charscalex93 26.aug.07\par\pard\sect\sectd\f
s24\paperw12240\paperh15840\pard\sb0\sl-240{\bkmkstart Pg50}{\bkmkend Pg50}\par\
pard\ql \li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb0\sl-276\slmult0 \par\p
ard\ql\li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb0\sl-276\slmult0 \par\par
d\ql\li1801\sb108\sl-276\slmult0 \up0 \expndtw-4\charscalex100 \ul0\nosupersub\c
f6\f7\fs24 Category: Telecommunications Infrastructure: \par\pard\ql \li1801\ri1
665\sb276\sl-286\slmult0\tx2161\tx2161\tx2161 \up0 \expndtw-3\charscalex100 \ul0
Bangladesh Teleco
m Brief (USTDA South Asia Communications Infrastructure \line\tab \up0 \expndtw9\charscalex97 Conference) - The report could have focused more on the telecom s
ector of \line \tab \up0 \expndtw-9\charscalex96 Bangladesh itself and less on t
he historical background, demography, economy of \line \tab \up0 \expndtw-10\cha
rscalex92 Bangladesh. \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\pard\ql\li180
1\sb7\sl-276\slmult0 \up0 \expndtw-5\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \
Community Access Point or Telecentre Movem
ent in Bangladesh (D.net, \par\pard\qj \li2161\ri1604\sb29\sl-270\slmult0 \up0 \
expndtw-9\charscalex98 Nov\ul0\nosupersub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6
\f7\fs24 06) - The report was successful in depicting the movement by briefly di
scussing \up0 \expndtw-9\charscalex95 about the programs conducted by D.net. But
it has the danger of being biased as the \up0 \expndtw-10\charscalex95 authors
are reporting their own works. \par\pard\ql \li2521\sb0\sl-368\slmult0 \par\pard
\ql\li2521\sb0\sl-368\slmult0 \par\pard\ql\li2521\sb0\sl-368\slmult0 \par\pard\q
l\li2521\sb246\sl-368\slmult0 \up0 \expndtw0\charscalex104 \ul0\nosupersub\cf5\f
6\fs32 Recommendations \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\pard\ql\li18
Recommended reports \par\pard\qj \li1801\ri1927\sb261\sl-280\slmult0 \up0 \expn
dtw-9\charscalex96 After some analysis and small group discussions, we are recom
mending the following \up0 \expndtw-10\charscalex96 reports to be ear-marked and
critically analyzed further: \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\pard\
ql\li1801\sb8\sl-276\slmult0 \up0 \expndtw0\charscalex101 Overall ICT Industry \
par\pard\li1801\sb4\sl-276\slmult0\fi720\tx3242 \up0 \expndtw-10\charscalex100 (
i)\tab \up0 \expndtw-10\charscalex100 Base Line Survey on IT Sector of Banglades
h (BCS, Nov\ul0\nosupersub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 00)\pa
r\pard\li1801\sb0\sl-275\slmult0\fi720\tx3242 \up0 \expndtw-10\charscalex100 (ii
)\tab \up0 \expndtw-10\charscalex100 CPD Policy Briefs in 2001 & its review in 2
003\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb1\sl-276\slmult0\fi0 \u
p0 \expndtw-10\charscalex100 Software Industry\par\pard\li1801\sb1\sl-276\slmult
0\fi720\tx3242 \up0 \expndtw-10\charscalex100 (i)\tab \up0 \expndtw-10\charscale
x100 Export of Computer Software from Bangladesh: Problems and Prospects\par\par
d\li1801\sb0\sl-276\slmult0\fi1440 \up0 \expndtw-10\charscalex100 (JRC Study, Se

ptember 1997)\par\pard\li1801\sb0\sl-275\slmult0\fi720\tx3242 \up0 \expndtw-10\c
harscalex100 (ii)\tab \up0 \expndtw-10\charscalex100 Bangladesh Software Industr
y & its Dynamics (BASIS, Jan 2007)\par\pard\ql \li1801\sb270\sl-276\slmult0 \up0
\expndtw-6\charscalex100 ITeS - IT Enabled Services \par\pard\ql \li2521\sb4\sl
-276\slmult0 \up0 \expndtw-10\charscalex97 (i) Elements of a National Strategy f
or Development of an Information \par\pard\qj \li1801\ri1739\sb18\sl-260\slmult0
\tx2521 \up0 \expndtw-9\charscalex98 Technology Enabled Services Sector in Bangl
adesh (CARANA Corporation, Apr 2002) \line\tab \up0 \expndtw-10\charscalex98 (ii
) Study of e-Commerce in Bangladesh (BEI, May\ul0\nosupersub\cf8\f9\fs24 \u8217?
\ul0\nosupersub\cf6\f7\fs24 05) \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\par
d\ql\li1801\sb11\sl-276\slmult0 \up0 \expndtw-2\charscalex100 HCD / HRD \par\par
d\ql \li2521\sb4\sl-276\slmult0 \up0 \expndtw-9\charscalex96 (i) ICT Skills Gap
Assessment - Public Sector Assessment (JOBS IRIS, 2006) \par\pard\qj \li2521\ri1
586\sb18\sl-260\slmult0 \up0 \expndtw-9\charscalex97 (ii) ICT Skills Gap Assessm
ent - Private Sector and Academia (JOBS IRIS, 2006) \up0 \expndtw-10\charscalex9
7 (iii) Strategic Plan for Higher Education in Bangladesh: 2006--2026 \par\pard\
ql \li1801\sb0\sl-276\slmult0 \par\pard\ql\li1801\sb11\sl-276\slmult0 \up0 \expn
dtw0\charscalex100 ICT Adoption \par\pard\qj \li2521\ri3345\sb1\sl-280\slmult0 \
up0 \expndtw-10\charscalex96 (i) ICT / ITeS Need Assessment Study (AC Nielsen, N
ov 2005) \up0 \expndtw-10\charscalex97 (ii) Study of e-Government in Bangladesh
li1801\sb240\sl-276\slmult0\fi0\tx9496 \up0 \expndtw-10\charscalex93 BD ICT Rese
aug.07
idth}{\sv 11224}}
}}
Width}{\sv 11224}}
\sl-260\slmult0 \par\pard\qj\li1801\ri2339\sb186\sl-260\slmult0\fi720 \up0 \expn
dtw-10\charscalex96 \ul0\nosupersub\cf6\f7\fs24 (iii) SICT\ul0\nosupersub\cf8\f9
\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 S Steps towards Good Governance through
ICTs: Bangladesh\ul0\nosupersub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24
s \up0 \expndtw-10\charscalex94 E-Governance Strategy \par\pard\ql \li1801\sb0\s
l-276\slmult0 \par\pard\ql\li1801\sb11\sl-276\slmult0 \up0 \expndtw-3\charscalex
100 Telecom Infrastructure \par\pard\qj \li1801\ri2855\sb1\sl-280\slmult0\fi720
\up0 \expndtw-10\charscalex100 (i) Bangladesh Telecom Brief (USTDA South Asia Co
mmunications \up0 \expndtw-10\charscalex100 Infrastructure Conference, Apr 2004)
\par\pard\ql\li1801\sb272\sl-276\slmult0 \up0 \expndtw-6\charscalex100 Things To
Do \par\pard\ql \li1801\sb0\sl-275\slmult0 \par\pard\ql\li1801\ri1581\sb10\sl-2
75\slmult0 \up0 \expndtw-9\charscalex97 We urge the future researchers of our IC
T Industry to give ample time in their literature \up0 \expndtw-9\charscalex96 s
urvey of all the relevant research reports and to critically analyze the earlier
findings and \up0 \expndtw-9\charscalex97 recommendations. We felt limited by o
ur scope for not doing that here. Still we gave \line \up0 \expndtw-9\charscalex
97 some qualitative remarks mostly out of gut-judgments, and some prior experien
ce with \up0 \expndtw-10\charscalex91 some of these research studies. \par\pard\
ql \li1801\ri1651\sb261\sl-280\slmult0 \up0 \expndtw-9\charscalex97 We sadly not
iced that quite a number of researchers merely gave the \u8220?same\u8221? or \u
8220?similar\u8221? \up0 \expndtw-9\charscalex95 facts, analysis, and recommenda
tions of earlier research, without the clear reasoning or \up0 \expndtw-9\charsc
alex96 mentioning the earlier research papers properly. They did not try to adva
nce the earlier \up0 \expndtw-9\charscalex97 findings and recommendations of the
ir prior researchers. To avoid such pitfalls in the \up0 \expndtw-10\charscalex9
7 future, we strongly recommend the following actions: \par\pard\ql \li1801\ri20
15\sb272\sl-290\slmult0\tx2161\tx2161 \up0 \expndtw-9\charscalex100 \ul0\nosuper
sub\cf7\f8\fs24 \u-4047?\u-4050?\ul0\nosupersub\cf6\f7\fs24 Hold in-depth inte
rviews, like FGD (Focused Group Discussion) sessions or KIIs \line\tab \up0 \exp
ndtw-9\charscalex97 (Key Informant Interview) with all the available researchers
, respondents, and \line \tab \up0 \expndtw-10\charscalex93 sponsors of the earl
ier research reports. \par\pard\qj \li1801\ri1973\sb0\sl-300\slmult0\tx2161 \up0
\expndtw-9\charscalex97 \ul0\nosupersub\cf7\f8\fs24 \u-4046?\u-4050?\ul0\nosupe
rsub\cf6\f7\fs24 Set up online forums focusing on the Bangladesh ICT Industry
Research Reports\ul0\nosupersub\cf8\f9\fs24 \u8217? \line\tab \up0 \expndtw-10\c
harscalex92 \ul0\nosupersub\cf6\f7\fs24 discussions. \par\pard\qj \li1801\ri1740
\sb0\sl-300\slmult0\tx2161 \up0 \expndtw-9\charscalex100 \ul0\nosupersub\cf7\f8\
fs24 \u-4045?\u-4050?\ul0\nosupersub\cf6\f7\fs24 Hold regular, well advertised
seminars with experts having good background in ICT \line\tab \up0 \expndtw-10\
charscalex94 Industry research. \par\pard\ql \li1801\ri1826\sb0\sl-288\slmult0\t
x2161\tx2161\tx2161\tx2161 \up0 \expndtw-9\charscalex100 \ul0\nosupersub\cf7\f8\
fs24 \u-4044?\u-4050?\ul0\nosupersub\cf6\f7\fs24 Use online survey questionnai
res extensively for any future ICT Industry Survey to \line\tab \up0 \expndtw-9\
charscalex96 allow the researchers to survey large number of respondents very qu
ickly. \line \up0 \expndtw-8\charscalex100 \ul0\nosupersub\cf7\f8\fs24 \u-4043?\
u-4050?\ul0\nosupersub\cf6\f7\fs24 Encourage more \ul0\nosupersub\cf8\f9\fs24
\u8216?\ul0\nosupersub\cf6\f7\fs24 parallel reports\ul0\nosupersub\cf8\f9\fs24 \
u8217?\ul0\nosupersub\cf6\f7\fs24 (like those published by CARANA Corporation \l
ine\tab \up0 \expndtw-9\charscalex98 during April 2002, which addressed differen
t perspectives of the ICT Industry in \line \tab \up0 \expndtw-9\charscalex97 pa
rallel, i.e. the Demand Side, the Supply Side, etc), since they will be effectiv
e in \line \tab \up0 \expndtw-10\charscalex97 providing a comprehensive holistic
outlook of the industry. \par\pard\qj \li1801\ri1627\sb0\sl-280\slmult0\tx2161
\up0 \expndtw-9\charscalex95 \ul0\nosupersub\cf7\f8\fs24 \u-4042?\u-4050?\ul0\no
supersub\cf6\f7\fs24 Encourage or mandate researchers to explicitly mention th
e names of the respondents \line\tab \up0 \expndtw-10\charscalex95 to boost read
ers\ul0\nosupersub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 confidence. \
par\pard\ql \li1801\sb16\sl-276\slmult0 \up0 \expndtw-9\charscalex96 \ul0\nosupe
rsub\cf7\f8\fs24 \u-4041?\u-4050?\ul0\nosupersub\cf6\f7\fs24 Create an online
database, and a physical hard-copy library database for all the ICT \par\pard\ql
\li2161\ri1580\sb27\sl-273\slmult0 \up0 \expndtw-9\charscalex97 Industry Associ
ations containing all the reports done on the Bangladesh ICT industry. \up0 \exp
ndtw-9\charscalex97 Optionally, buy and store other related significant internat
ional ICT research reports. \up0 \expndtw-9\charscalex96 Encourage the ICT Indus
try associations to promote research culture in the local \line \up0 \expndtw-10
\charscalex96 Industry and also earn from selling research reports. \par\pard\li
1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\s
l-276\slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb189\sl-276\sl
mult0\fi0\tx9496 \up0 \expndtw-10\charscalex93 BD ICT Research Desk Study Report
idth}{\sv 11224}}
12\sl-368\slmult0 \up0 \expndtw0\charscalex107 \ul0\nosupersub\cf5\f6\fs32 Concl
usion \par\pard\ql \li1801\sb0\sl-273\slmult0 \par\pard\ql\li1801\ri1636\sb58\sl
-273\slmult0 \up0 \expndtw-9\charscalex96 \ul0\nosupersub\cf6\f7\fs24 We were no
t expecting to find so few good reports being published on the Bangladesh \line
\up0 \expndtw-9\charscalex96 ICT Industry. It seems that majority of the researc
h agencies\ul0\nosupersub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 effort

s are solely dictated \line \up0 \expndtw-9\charscalex97 by the amount of donor
or sponsor funds. Also there is the question of data-credibility, \line \up0 \ex
pndtw-9\charscalex95 which is more visible in case of studies where the responde
nt population was inadequate. \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\pard\
ql\li1801\sb9\sl-276\slmult0 \up0 \expndtw-9\charscalex96 We also observed spora
dic pattern in the Bangladesh ICT Industry research activities. \par\pard\ql \li
1801\ri1642\sb5\sl-275\slmult0 \up0 \expndtw-9\charscalex96 After 1997, there is
a big time gap with other reports. Besides, that 1997 JRC report was \line \up0
\expndtw-9\charscalex96 not mentioned and not critically analyzed in the other
research papers. We sadly noticed \line \up0 \expndtw-9\charscalex96 that quite
a number of researchers merely gave the \u8220?same\u8221? or \u8220?similar\u82
21? facts, analysis, \line \up0 \expndtw-9\charscalex96 and recommendations of e
arlier research, without the clear reasoning or mentioning the \line \up0 \expnd
tw-9\charscalex96 earlier research papers properly. They did not try to advance
the earlier findings and \line \up0 \expndtw-9\charscalex96 recommendations of t
heir prior researchers. We tried to give some recommendations in \line \up0 \exp
ndtw-9\charscalex97 the earlier section to avoid such pitfalls in the future. We
wish we could hold in-depth \line \up0 \expndtw-9\charscalex96 interviews, like
FGD sessions or KIIs with all the available researchers, respondents, and \line
\up0 \expndtw-9\charscalex95 sponsors of the earlier research reports. But that
was not possible (also not in the scope) \line \up0 \expndtw-10\charscalex95 of
this Desk-Study type report. \par\pard\ql \li1801\sb0\sl-276\slmult0 \par\pard\
ql\li1801\ri1563\sb9\sl-276\slmult0 \up0 \expndtw-9\charscalex96 From this Desk
Study, we can conclude that for any study to carry value, there needs to \up0 \e
xpndtw-9\charscalex96 be follow up studies by carefully using, analyzing, and ev
en challenging earlier research \up0 \expndtw-9\charscalex95 findings. As the fa
mous quote goes, \u8220?Plans are useless, Planning is priceless\u8221?; so is t
he \up0 \expndtw-9\charscalex93 case for past research reports and the research
activities based on those. We also conclude \up0 \expndtw-9\charscalex94 that th
ere should be regular research studies and improvements on previous research \li
ne \up0 \expndtw-10\charscalex94 papers. Only then we can do any real good for o
ur ICT industry. \par\pard\ql \li1801\sb0\sl-368\slmult0 \par\pard\ql\li1801\sb0
\sl-368\slmult0 \par\pard\ql\li1801\sb12\sl-368\slmult0 \up0 \expndtw0\charscale
x102 \ul0\nosupersub\cf5\f6\fs32 References \par\pard\qj \li2161\ri2582\sb82\sl260\slmult0\tx2521 \up0 \expndtw-10\charscalex97 \ul0\nosupersub\cf6\f7\fs24 1.
BD_ICT_Research_Desk_Study_Project_Tracker.xls - the Spreadsheet \line\tab \up0
\expndtw-10\charscalex93 containing the collected and screened research reports
. \par\pard\ql \li2161\sb7\sl-276\slmult0 \up0 \expndtw-10\charscalex95 2. And
all the reports mentioned in the above Spreadsheet. \par\pard\li1801\sb0\sl-276\
slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\slmult0\pa
r\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1
801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl
-276\slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\slmul
t0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\par
d\li1801\sb0\sl-276\slmult0\par\pard\li1801\sb0\sl-276\slmult0\par\pard\li1801\s
b0\sl-276\slmult0\par\pard\li1801\sb212\sl-276\slmult0\fi0\tx9496 \up0 \expndtw10\charscalex93 BD ICT Research Desk Study Report
Page 52 of 52\tab \up0 \
expndtw-10\charscalex93 26.aug.07\par\pard\sect\sectd\fs24}

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ne \up0 \expndtw-8\charscalex100 comprising known experts and individuals from t

, weaknesses, threats, and recommendations \up0 \expndtw-9\charscalex97 facing t

97 long experience in the global software development industry. He has brought i

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alex95 People\ul0\nosupersub\cf8\f9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 s Re

Japan External Trade Organization (JETRO), Dhaka \up0 \expndtw-10\charscalex97

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0 \up0 \expndtw-4\charscalex100 SWOT Analysis Software Industry: \par\pard\ql \l

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mpetencies as partners, \line \tab \up0 \expndtw-9\charscalex97 they can produce

\tab \up0 \expndtw-10\charscalex93 26.aug.07

9\fs24 \u8217?\ul0\nosupersub\cf6\f7\fs24 Report on MDG: Bangladesh (D.Net, Jun

ard\qj \li21\ri0\sb1\sl-276\slmult0 \up0 \expndtw-10\charscalex100 - MoSICT has

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